Check it out! The Valvoline Instant Oil Change was impressive. Despite the location being quite…read morebusy - which is understandable given the awesomeness of their work - the experience was very professional, quick, and remarkably thorough. Mylan immediately greeted me and thanked me for my patience regarding the short wait time. Great customer service! The oil change was smooth and what truly made the difference was the crew. Marquise, the floor manager, was leading the team - he has such an uplifting spirit and clearly keeps everyone motivated. Mylan, Payne, and Eric - skilled mechanics - worked hard on the vehicles. They were focused, efficient, and clearly demonstrated a commitment to safety by being meticulous with every step. Valvoline offers great discount coupons so check out their site while they work on your car. A huge thanks to Marquise, Mylan, Payne, and Eric for the five-star service. I will definitely be back for future oil changes!

I came here because I needed an oil change quickly, so I wasn't worried about the price. I know…read moreyou can usually get better prices at other places. my car was at a little over 100k miles, and so they asked me if I wanted my transmission flushed as well. I agreed. Then when they went to do the service, they told me they didn't have the right tool to do the transmission flush, and told me to go to a different loation to get it done which is strange to me. i drive a 2015 honda civic. one of the most common cars on the road. Overall, I got done what i had originally intended to get done, but was just a little disappointed I had to figure out my transmission elsewhere. I probably saved some money I guess.

I absolutely love using Jiffy Lube, this location is awesome! they were super fast seeing me, they…read morewere super helpful with all the questions I had and worries about my car. 10/10 experience, I never feel like they are trying to get more out of me, never push for things I don't need. (they even gave me a deal for swapping my breaks!) Definitely recommend this shop! (All the employees were super friendly and chill!)

DO NOT COME HERE!!! So unprofessional! As a first time customer this has been thee worst oil change…read moreexperience I've ever had. For starters when I arrived they asked me what service I needed & I told them an oil change. They proceeded to have me pull my car in & instantly drained my oil. I had no opportunity to ask about pricing or anything. Once that was done i waited about 10-15 minutes until they proceeded to tell me the pricing which was way out of my budget, but again they had already drained my oil so I felt trapped. They were trying to assist me out without filling any of my fluids or putting air in my tires. No water was presented to me even though it was 95 degrees outside. What the website says they offer I did not receive & was charged 108.19 luckily I had a 10$ coupon which really did not help the situation. overall save your time & money!

Following the assistance I received from Clint @5MinuteOilChange I made the decision to make the…read moreswitch from Valvoline. The insight & experience received was exceptional.

Went in for an oil change, they either forgot to replace the fasteners for my splash guard, or they…read morebroke them. Next day it was dragging on the ground and I had to have it replaced for $450. Called them early this morning and no response.

Gustavo is a driven individual who is personable, knowledgeable, and was flexible with both the…read morescheduling and where the work was done. I got my front brakes and rotors replaced and he charged me the rate we agreed upon which was reasonable. He's easy to get along with and clearly knows his way around a vehicle. The work was done in a timely manner and he used quality tools and materials. Not only did he replace my brakes, he stayed around to make sure they worked and gave me a transparent pricing on the work done. I highly recommend taking your business to Mechadox, it feels harder to find honest mechanics nowadays so this experience was a breath of fresh air.

We needed our front brakes, Rotors and Pads replaced on our 12 Passenger Ford Transit 350 van…read more Gustavo answered our call, gave us a quick quote which was way under all the competition in the area not to mention he's running point on a Mobile repair shop i.e. He makes house calls!! Punctual, honest/transparent, quick, reliable, expert service, very competitive rates. This is next level convenience Highly recommend and we'll hit up Gustavo for our next projects.

Had a tire that was suddenly going flat every few days. Was pretty sure I would need a new tire…read more(aka 2 tires to keep the balance), but asked if they could still take a look at the tire just in case there was somewhere that just needed patched. They were pretty busy but called me an hour later to let me know they found a hole, it's been repaired, and is ready for me to pick up. I went from thinking I would need to spend hundreds of dollars to just around $40. They were very nice and saved me time and money. I will absolutely be returning.

After an initial good experience I was very loyal with buying new tires at Tire Choice, then I made…read morethe horrific choice to also get my brakes done there. They started very loudly squeeling 3 days after getting them done. I returned and they replaced not able to figure out issue. It happened again. That location went out of business, so I took it to the other location. Where the manager spoke very poorly of the other store manager with racial digs. He replaced the pads saying his store etc was much better....3 days later you guessed it. Brought it back and he replaced them again (he was good at handling) but again didn't fix. He said he would have refunded me, but since it was at another store he couldn't and I would need to call corporate. I have called 3 times, and emailed and provided backup 4 times. I have paid so much extra money taking to dealership where they actually pointed out all my tires were the wrong size as well. This has been over a year and I have given opportunity again and again for it to be addressed. I would 100% not recommend any work at any Tire Choice or same brand store. It is unsafe and horrible customer service. Save your time and $ and go somewhere else.

DO NOT GO HERE! They forgot to drain my old oil off and did not replace the filter. They just added…read moremore oil to my engine I came in for an oil change on Sunday May 31, 2026. Luckily my drive home was less than 5 miles because my car soon lost power when I tried to accelerate and was blowing white smoke out of the exhaust. It turns out Valvoline did not drain the old oil out or change the oil filter. They just added more oil to what was already in the car. I drained all of the oil from the pan myself after coming home on May 31 but I didn't bother taking the filter off because I didn't expect to drain very much oil off after taking the filter off, and measured out the 5.7 quarts that my car should take. What remains in the square container in the photo is just what was left in the oil pan I went to the ford dealership today for an oil change less than 100 miles after leaving Valvoline - and even after I drained some off, there was still over 8 quarts of oil in my car. Valvoline just did nothing regarding the old oil or old oil filter. They simply added more oil to the engine.

A gleaming new location atop on old Wendy's location…read more Three lanes were open today with speedy, friendly, and efficient service. The smartly dressed staff ran around like pit crew at Indy. Very good service. This new location mailed 50% off/$25 off synthetic coupons, too, so I used that and got a solid price. Even if you forget, quickly hit their website via your 'phone, and you can usually get a great coupon immediately. You can tell they care about doing it right and disposing of shop materials appropriately. Do they try to sell you additional services? Of course. Stick to what you need, and drive away happy. Oil change and wiper blades for me. I'll likely be a repeat customer for routine oil changes. The staff are polite, go getters...they got me in and out quickly. I'll be back.

What an AMAZING experience! The reviews are 100% - Campus Auto Service has some of the best service…read morewe've ever experienced. We had some trouble with an intermittent check engine light. When we called in to make an appointment l, they were prompt and super friendly. After having our car and thoroughly checking/testing, they were unable to duplicate the issue. They offered great advice and next steps if it were to happen again. And then they didn't charge us for any of it. Honestly, I can't believe it and wish they would have at least charged us some amount simply because they were amazing and truly did help us. It's amazing to find this level of service and I will never go anywhere else! This is the kind of business that truly deserves its 5-star review. P.S. They do services like oil changes, too. I know where we will go when it's due for any service.

Campus auto took my car in day of. I had been having issues with my vehicle for a few months and no…read moremechanic could tell me what the issue was (3 places looked at it!). Campus auto not only was able to diagnose the problem, but they were incredibly honest and upfront with me about the overall condition of my car. Their quotes were on par with other quotes I received. More importantly, their customer service is phenomenal and I really felt taken care of by them. I would 1000% recommend their service to anyone who is looking for an honest-to-good mechanic.

We were in Columbus to move in our daughter and before going home needed someone to checkout our…read moretruck as it was making a concerning noise. We called two places and they could not see us for another week. We were given the name of Star and Northwest Auto and we decided to just stop by. They jumped in the truck right after we got there and did a test drive. We were so thankful for the quick assessment. We had to fly home but they found a part and got it repaired in just a few days. Not ideal for our first college move in experience, but they were amazing. We highly recommend.

I worked for a dealership service department for many years, but Star Northwest is where I take my…read morevehicles. Excellent service.

Excellent customer service, friendly staff, transparent service and communication, and great value…read moreon work. 100% recommend and will bring my car back here.

Weber Road Auto is my go to for my van! I love that they are a family owned small business. I feel…read morelike I'm in good hands, no over selling and real opinions of what should get fixed and what can wait. It's nice to see what to prepare for instead of a huge bill dumped on you at the end of service.

Honestly, I should just stop trying to go to an auto service center that isn't Tuffy. In the past…read moreyear, they have saved me TWICE from flat tires. The first time, I was on the phone in tears because I had to get to class and go to work. Keith patiently explained why the tire isn't a quick fix and assured me that everything was going to be okay. Lo and behold, the tire was fixed about 4 hours later and I went on my merry way without pain, anxiety, or hefty bill. It was an amazing experience. Yesterday, the same thing happened and in a panic, I called again at around 4:30 knowing that they were going to close at 5. I talked to Keith again (my hero) and he calmed me down and explained that he didn't have my tire in stock and it might take until Friday (note: the other places I called didn't even share the time it would take to ship from a warehouse). I wanted to drive home to Cleveland on Thursday, but I trusted them and said that it was okay. I towed my car there and couldn't find the key drop slot. Even though they were closed for an hour or so by that time, Keith (again, my hero) came out to get the key. I went to work Thursday morning annoyed with my $10 morning uber ride and my delayed-to-Friday departure home. However, Tuffy called around 3pm and said they had my car done. I'm excited to say that I will be driving home after class tonight and will be reunited with my family at my originally planned time! I'm so thankful to Keith and his team for really prioritizing the customer experience and getting me back on the road ahead of schedule! TL;DR: Tuffy is a wonderful auto center that really cares about their customers. Keith is a superhero. If you want quick, quality work, I recommend this place over every other!

If I could put 0 stars I would…read more My experience with Tuffy has been absolutely unacceptable, and I am honestly disgusted with the way my vehicle and this entire situation were handled. The biggest issue throughout this entire process was the complete lack of communication, accountability, and professionalism. My 2019 Kia Forte needed an engine replacement. My warranty company approved the claim, the replacement engine was sent to Tuffy, and I waited while they completed the repair. After everything I had already gone through with my car being down, I was finally told my vehicle was ready and picked it up believing the problem had been properly repaired and that my vehicle was safe and ready to drive. Less than 24 hours later, my car was having problems AGAIN. It was making a clanking noise, and I ended up having to get the vehicle TOWED right back to Tuffy. Considering they had just replaced my engine, of course I was concerned that something was wrong with the engine or the work that had just been completed. Having to tow a vehicle back to a repair shop less than 24 hours after getting it back from an ENGINE REPLACEMENT is ridiculous in itself. Then came the battery situation, which made this experience even worse. Tuffy put a new battery in my vehicle without properly communicating with me beforehand about the price or making sure I understood and agreed to that additional expense. I should not be finding out AFTER work is done what something is going to cost me. Customers deserve the opportunity to know the price and make a decision before additional parts are installed in their vehicle. When I made it clear that I did not want to pay for a battery that I was not properly informed about beforehand, I was told they could simply remove their new battery, put MY original battery back in my car, and I would not have to pay for theirs. Okay, fine. Except when I came back, I was then told that MY ORIGINAL BATTERY WAS GONE. The employee explained that my old battery had already been given away/returned, meaning they could no longer put MY battery back in my vehicle like they originally told me they would. How do you tell a customer that you can put their original property back into their vehicle and then get rid of that property before the situation is even resolved? Then, to make the situation even more frustrating, the lady with the piercings was struggling to remove Tuffy's battery from my vehicle and acting as though she did not know how to take it out. At that point, I was beyond irritated. This is an AUTO REPAIR SHOP. After everything I had already dealt with, watching an employee struggle with removing a battery from my vehicle while acting like she did not know how to do it was the final straw for me. There was already poor communication surrounding a MAJOR engine replacement. I received my car back only to have to get it towed back less than 24 hours later. Then a battery was installed without the cost being properly communicated to me beforehand. I was told my old battery could be put back in, only to arrive and find out they had already gotten rid of it. Then I had to stand there while an employee struggled to remove the battery they installed. That is not how you handle someone's vehicle, especially after they have trusted your business with something as major as an engine replacement. What bothered me the most was the lack of communication throughout this entire experience. When someone leaves their vehicle with a repair shop, especially for a major repair, they should not have to constantly wonder what is going on with their car, what is being done to it, or what they are going to be charged for. Communication should be BASIC customer service. I gave Tuffy multiple opportunities throughout this process to simply communicate with me and handle things professionally. Instead, one issue seemed to turn into another. I would NOT recommend this location based on my experience. I expected professionalism, transparency, proper communication, and care for my vehicle. Instead, this entire situation left me frustrated, inconvenienced, and completely disappointed with how this business operates. If you decide to bring your vehicle here, I strongly recommend getting EVERYTHING explained to you beforehand, including every repair, every additional part, and every charge, and making sure you know exactly what is happening with any parts being removed from your vehicle.