Super nice! I was worried about my alignment, and being out of town makes it hard to find a…read moretrustworthy place. Tuffy was highly recommended by my friend, who says her whole family uses this location, even those that live in a different city. They checked my car and didn't find anything wrong, so didn't charge. Thanks! Peace of mind.

Just came here to get some air filled up and offered to tip the guy but Brady said no just wanted…read moreto fill up all one tire and he filled up all of them I'm really curious about the other things that they do at this location great service thank you for having great people.

I should've read the reviews before I went here for an oil change. I waited in the parking lot to…read morego into the shop for about 30 minutes after they told me when I first arrived. It would be under 15 minutes. When I finally pulled into the shop, they scanned my car and informed me that they did not have the filter in order to do my oil change. Why they couldn't have checked this when I first arrived is beyond me. I then asked if they could check another store to confirm if they had the filter; they called the store, but there is no answer. I drove to the other store, I have to wait behind two cars, and this whole oil change ordeal is gonna take me three hours. So much for Valvoline's promise of 15 minutes oil change and you're out. Worst is that they offered no compensation for the terrible service experience .

Was shocked to read the reviews when coming here to leave one. Always a quick change at this…read morelocation, have only ever had to wait a couple minutes to get into a bay and once I'm in I'm in and out. A+ in my book.

Getting my Kia Sorento EX serviced with a synthetic blend oil change and transmission fluid change…read more Quick service to do both. They actually did all the recheck stuff; check my lights and turn signals, refilled my washer fluid, filled my tires to 35 psi. That doesn't always happen. The guys in the service bay were really nice and courteous. The oil change was 10 minutes and the transmission fluid exchange as 20 minutes (because they had to pull out my battery to access the transmission fluid). They let me know what they were doing all along the way. I had a $20 off coupon from Valvoline so I used it. $75.99 for the oil change and $164.99 for the transmission fluid replacement less my $20 coupon.

Pulled in to get an oil change (Powell) and at the last second of pulling in the guy with a long…read morebeard waving me in screamed "TURN YOUR WHEEL JESUS CHRIST" even though I feel like he didn't start signaling that until he was literally screaming at me....? Then he walked away saying "Jesus Christ" and other words under his breath. Would rather take my business somewhere else than deal with a grown man (loser) who is gonna scream at a young woman :-) hope his day gets better.

I noticed my front headlight was out. I called and Zach said he could fix it if I got there before…read moreclosing. I got there and he had it fixed within minutes !! I was glad because it's raining and getting dark earlier now!

Costco had this as one of two locations to check my car alignment. Their tire techs said my…read morealignment had to be fixed for their warranty to be included on the tires. Came here, in and out in 15 minutes with the verification that it wasn't needed. No hassle, no fuss, no issues. Love it!

Dave Marshall They sell manufactured faulty tires and will not replace. They wanted me to pay…read moreamost $700 for 4 new tires. The tread was still amazing but the tires have cracks on all 4 tires. A HUGH SAFETY ISSUE.

My daughter caught a nail in her tire and told her to go to the nearest tire shop. She sent me a…read morepicture of the nail, which was on the tread about an inch from the sidewall. The rep told her it's unrepairable, and needs a new tire. I instructed her that the nail is in a repairable spot and to go down to Goodyear to get them to repair it. 15 minutes later and $20, tire is repaired. Trying to give young girls bad advice to spend unnecessary money is wrong. Would never recommend this establishment.

Honest workmanship, fair pricing. You can trust what these guys say. Will always use J&Pread more

Not sure why the high reviews. This place, on my first visit, the 'owner'? would not answer the…read morebuzzer when I showed up for my appointment. After several minutes, I poked my head into the service area and say this tall Indian man on his phone. He finally came to the desk only to tell me there was no mechanic. He may arrive later that morning. There were several pairs of keys on the desk of cars to be worked on. He still wanted me to leave my car but could not assure me my car would be worked on. It felt odd and I ended up going someplace else for service. Wasted my time. Do not go there....

I will never take my car anywhere else. Took it in for an oil change. He pointed out I needed new…read moretires ( I do need new tires). He could have done an"upsell" but he didn't. He based his recommendation on my driving history and usage, Kelly gave me a cost range, explained the differences and left the choice up to me. They do "take care of their customers". I know zero about tires,but, after his explanation I could see for myself why the old had to go. In the age of every man for himself, Grismer is every customer leaves with the confidence they were treated honestly, and provide a quality service

Made an appointment for my car to get new tires... took 4.5hrs to complete...four and a half…read morehours.... Magically a sensor was broken and my bill was $300 more than expected.... Wish me luck driving!

I sent my 88 year old mother to this location because I had a great experience there in the past…read more Chad treated her with respect and honesty and took such good care of her. Thank you!

This location has people that know their Craft, They definitely have the Midas touch. In a world of…read moreAutomotive repair, Where people second guess things, I am Go grateful for this place beyond belief, I took my van to so many places, Spent so much money for improper diagnosis, But every time I bring my Cars here, They get it right. lots of people feel like you have to go, to the Dealership to get excellent service, but I have had problems there, Daryl Is an expert Technical there, and the rest of the Staff are great friendly and approachable, They Know what they are doing, and they can get you back on the road, You get your pennies worth because they have the Midas Touch.

Took my EV here for a tire leak. Once the front desk went to the back, they came back and refused…read moreservice. They said their lifts were not capable of lifting EVs. I look in the bay to a vehicle with a significantly higher vehicle weight. I call back asking to have a new set of tires purchased and installed. They happily agreed to lift the same EV for new tires. Obviously, I will not be doing business with them. Corporate needs to force them to remove the Goodyear signs at this location.

I was on a driving trip to DC and blew a tire on a Sunday afternoon. The only tire repair center…read moreopen was the Goodyear on Powell road. They were FANTASTIC!!!! I so appreciate them fixing my tire!! The manager was Tessa and she was MAGNIFICENT!! She handled everything so professionally. Her team knocked out my tire in record time and I was back on the road! I was so thankful that they were open. I hate to think about driving all the way to DC on a doughnut tire! The fix they did was on the INSIDE of the tire... not the regular drill and plug like in the old days. Very professional, friendly.... the shop was clean and inviting. Great place to get service or a whole new tire set!! Can't go wrong with TEssa and her crew!!

I love Wayne's so much! They always give extremely reliable service, and are reasonably priced…read more They have always been so kind to me and helpful, as my car is really just always giving me so many issues and causing so much stress, but they always take care of me and work with me as a struggling student who knows absolutely nothing about cars and is also working on a tight budget. Even better, last time I sent my car in when I went to pick it up, Sean explained to me exactly what the problem was in great detail and how they fixed it. My entire family always goes to Wayne's and definitely recommend. I appreciate the team immensely!

Was given a recommendation by another automobile business to use Wayne's Auto Repair. I was excited…read moreto support this local business, but I got burned. It was a Friday afternoon, so not ideal, but I asked that work not start unless they were sure it would be completed by EOD. I was told unless something "unforeseen happens" it would be completed and I would have my car for the weekend and for work on Monday. Unfortunately, this did not happen. The parts were not received until 4:30 Friday afternoon and they said they wouldn't have time to complete (they close at 6:00) without paying the tech overtime which would upset ownership. I asked if I could have my car back, but they had already taken off the necessary parts and it wouldn't be able to be moved until Monday. A second claim they made would be to honor another business's estimate should I find a lower price. 1 phone call to another shop and I had a written estimate for the same service for $434 vs. the $715 provided by Wayne's. I emailed a pdf of this estimate upon their request. When I picked up my car on Monday, I asked why I wasn't seeing the updated amount and Wayne's denied the validity of the other shop's estimate, stating the other shop would've had to come back and ask for more $$$ upon completion due to its aggressive labor time. Wayne's threw $100 at me for holding the car over the weekend. Hardly sufficient. Like I said, I want to support local businesses, and will continue to try in the future, but needless to say, I will not be coming back here for auto repairs. Very disappointing.