I HATE taking my vehicles for service. I'd much rather stick a rusty fork in my eye…read more That being said- my husband was out of town and something needed repaired on my car. UGH. These guys are awesome. They didn't make me feel like a "dumb girl" or that they were going to try to charge me $1000.00 for a $10.00 part. They got me right in and told me exactly what was wrong and how much it would be. They fixed it in half a day and I can still eat this week! Yay! I will never take my cars anywhere else. Amazing service. Amazing prices. So glad we found them!!

Asked them to fix my "engine light" and check my AC. Charged me 375+ dollars and my check-engine…read morelight was back on in 24 hours, my AC stopped working 30 days later, was made to feel foolish for asking to bring it back in. ZB is practically family but my dad stopped going, both my kids stopped going, and I'll never go back. Ask him to come take a polygraph test with me! I don't think he will.

Short story: No BS. Excellent customer service. Highly recommended…read more Long story: Was in a jam when my car needed jumped leaving work today. Went to a chain auto parts store and got the free scan to attempt to determine battery or alternator. They said it was a wash and the alternator needed bench tested. Called J&P an hour and they offered a free charge test with an honest opinion and interpretation. Battery tested low and said they'd be able to get me a new one from the NAPA warehouse within the hour. Battery showed up AFTER they closed and they stuck around until the job was done. Price was not too much more than what I would have paid to install myself and the warranty is solid. Can't say enough for their willingness to get the job done that night and to go above and beyond after hours! Greatly appreciate their hard work and courteous service!

Honest workmanship, fair pricing. You can trust what these guys say. Will always use J&Pread more

I'm the daughter of a mechanic and my dad was unable to service my car with him because he's in the…read morehospital. Because of that, I'm ABSOLUTELY weary of mechanics because I've been done dirty of ones who don't have the same integrity as my dad. Lots of unnecessary up-selling and repairs unnecessary for a rebuilt salvage title vehicle and TONS of scare tactics to make more money (very common with single women trying to get car repairs) That being said: my experience at Auto Emporium was a breath of fresh air after a ton of bad experiences. I had a general idea what was wrong with my car (difficulty starting/misfiring/stalling). They took detailed notes in what I could provide about the problem and instead of wasting time digging around, they reached back out to me for additional rounds of questions TO REALLY pinpoint what the root problem was. Too many mechanics are too stubborn to reach back out for questions of the owners which can help diagnose problems sooner - it's a huge time waster!! So having their staff with a running list of questions had my car fixed SAME DAY. That timeframe was absolutely insane to me. I love that they also took the time out to itemize EVERYTHING that came up on the inspection and while that did have a price tag, I now have a to-do list of the next repairs coming up so I can save up for them. It's relieving having answers for things that could be problems later. Additionally, since like-items were itemized I could pick and choose the repairs that absolutely needed to be done for this visit. One of my concerns was the hours of operation, but they have a great little lockbox system for car/key dropoffs. So don't let that deter you from using their services! All my in person/text/phone interactions were all great! My car is starting and running beautifully again after them flushing out my transmission system same day (which is a huge relief because I was trying to organize rides for 3am work shifts) That being said, if my dad is still out of commission for the other identified issues, I would totally come back and have them do the repairs.

I was looking for a reliable, honest and fairly priced repair shop that I could establish a long…read moreterm relationship with. I have 4 used cars that need basic maintenance and occasionally more serious repairs. After spending $7k in repairs on 3 different vehicles (in the last 60 days) I asked for a one time discount. The best they could offer me was $60 - less than 1% of the $7k I spent at Auto Emporium. Two of my vehicles still need about $2k in repairs, but I am not comfortable going back to Auto Emporium since it seems like they weren't interested in developing a long term relationship with me.

This Shop was recommended by a valued friend so I call to setup an appointment that was Aug 15 or…read moreso Larry called me and advised I would need rebuild on my 05 Lacrosse He called me back to let me know the parts where ordered but that where taking time to get them in I got the call to pick the car up but day 2 the check engine light came on I called the said bring it right away i was not able to get back until this Monday Well they had it ready Monday afternoon but i couldn't get back until Today I drive it home and I just want to Thank the company for the Customer service they showed me Shout out to the Mechanic who had the Headache and Tiffany for the extra mile. I will be telling everyone what a good shop you have and recommend you because your shop has integrity Thank you Buick lacrosse Lady

I have been dealing with A2Z Transmission for some time now. I had a Jeep Liberty for a few years…read morethat I just wasn't ready to get rid of. I just kept putting money into it little by little because who wants to have a car payment if you don't have to LOL. Well they knew it was time and I was in desperate need of a new vehicle. Jared listened and heard all of my concerns. He knew exactly what I needed, and him and his team made it happen. Tiffany was great with keeping in contact with me and having all the paper work ready to go. So with that being said I recently purchased a 2013 Ford Escape from A2Z Transmisions. They rebuild the transmission for me so I would not have any issues moving forward. The Escape is in AMAZING condition. It drives great, easy on gas and rides smooth. It even smelled new when I got into it!!! If you are looking for a dependable place to either purchase or service your current car check out A2Z Transmissions.

Good work at a reasonable price. Appreciate the clear and prompt communication. Parts orders and…read morerepair completed within 24 hours.

Took my Subaru so they can diagnose my problem with my engine. Jorge at the front desk was very…read morehelpful in explaining pricing and his team helped find my problem very quickly. They are very affordable and i will recommend them to all my friends and family.

I wanted to wait a bit before I reviewed because with a car, sometimes issues don't arise…read moreimmediately. I came in last week for an oil change. I could not have been more pleased with the service here (obviously, since I left a 5 star rating). I chose them because we started to feel like we were getting ripped off (lots of hidden charges) at the last place we went. I wanted to stay close to home and find a small business to support. I looked to yelp! and saw all the 5 star reviews and gave them a shot, and I'm so glad I did!. The got me scheduled quickly with no problem, and the oil change took exactly as long as they said it would and COST EXACTLY WHAT THEY QUOTED ME OVER THE PHONE. If you've ever gotten an oil change you know how amazing that phrase is, right there. Every time I've gone to a chain store for an oil change it's at least 25-30% higher than the quote or the price on the sign. They also upsell you everything they can and it's intimidating if you hate saying no and you know little about cars. Not here. I got an oil change and an inspection and no upselling whatsoever. I was also told that anytime I need them to check my levels (oil, tires, whatever), to just pop in and they'll do it for free. This was a service the last guys offered and I was worried about missing at a new shop. While I was there I started talking to them and we had a great conversation. I was treated like a PERSON and not just a wallet walking through the door. This was seriously one of the best customer experiences I've had since moving to Columbus. So glad we switched our business here.

Came here for a pre purchase inspection on a vehicle. These guys are amazing. Super friendly,…read morereasonable prices and they took a lot of time to explain everything that was going on with the car to me. Very thorough and honest! Would absolutely recommend to friends and family.

I usually take my car to this place for any car repairs since I know they cost less than taking it…read moreto the service dept of the Ford dealership. They will always call with the nature of your car's problem and your authorization to fix it HIGHLY recommend to anyone

Had my 2007 Toyota Solara SE coupe towed there at the end of summer 2024. Got it back after just a…read morefew days. Ran good on the way home but never again. Went to look at the gas pump because I smelled so much gas, turns out they LITERALLY USED ZIP TIES to hold the hoses into place... Instead of buying the correct clip. At least they didn't charge an arm and a leg. Now I just need to find somewhere else to take that same car to get it professionally looked at and fixed. I'd also like to add that I had thousands set aside to pay this shop to get it running good.. so budget wasn't an issue.

Since my original review of two years ago Nhan has definitely improved his speed of service and not…read moreonly he goes above and beyond for customers. If you're afraid of the stealerships, come here. I normally pay less than half what the dealership wants to charge. I will always recommend that my friends and family go to him for repairs. :)

This shop is a life saver!! Had my BMW on a AAA trailer and needed to go somewhere asap. After many…read morefailed attempts of trying to get an appointment at an import auto shop. I called this shop and spoke with Nahn. They technically did not have appointments for a few days. I explained my situation and that I was running out of options. He allowed me to drop the car off that same day (within 10 minutes of me calling) and said he might even be able to look at it same day, but if not first thing in the morning. What an awesome way to start a relationship with a mechanic. When I walked in I was greeted by Nahn the lead technician. They had a nice lobby and I noticed they had won awards for best Import auto shop in Columbus the past 4 years in a row going back to 2020. They had also won other awards in years prior to that as well. I thought this was awesome and was a testimony to their work. After dropping off keys and leaving the auto shop. Not more than 3 hours later I received a video and photo update as he already began to work on my car. Nahn is truly knowledgeable and stands behind his work. I was receiving txt updates throughout the repair process. Awesome shop that I would recommend to anyone in Columbus, especially with Import cars!