Needed transmission evaluated. Was expecting the worst but it was only a switch. Guys seemed…read morehonest and got the work done fast.

The AAMCO near Clintonville is much closer to my house but this one had a better rating. Glen, the…read morehead honcho is pretty cool. I had this done in May 2022. Getting parts, particularly quality replacement parts was tough because of nationwide supply chain issues thanks to Joe Biden and California. Glen got all the issues fixed. I drove from AAMCO straight to Maryland. Since May 2022, I have driven all over the United States with no new transmission issues. I wanted to wait over a year to do this review just to make sure a 5 star review was warranted.

did an amazing job Josh the service manager is one of the best people I've ever dealt with. I…read morealways take my vehicle here.

Had a not so good experience here. I paid extra for diagnostic, but was never told what was wrong,…read moreuntil I asked. Was told my car needed over $900 worth of work... when I got a second opinion at a car service place in Hilliard, was told half that price, and car was perfect after service was completed. I wouldn't trust this place, especially if you are a woman.

I had a check engine light on in my truck. I knew it was something with the evap system. Over the…read morecourse of a year or two, I had made several repairs based on the error codes (a couple solenoid purge valves, a new gas cap, etc). The light would go off for a while, but then light back up within a few weeks. Eventually it was getting hard to start, so I took my truck to Turner. They found that there was a crack in the intake manifold, which a previous owner had tried to patch with epoxy, but that temporary fix was failing. That explains why I was having recurrent evap system problems. After quoting me on installation of a new intake manifold, they couldn't get the part right away and found a used one instead. I don't mind a used part, that saved me about $300. Pretty quick turnaround, too. Overall good experience, I would go back if having other mechanical issues.

Word of Mouth and Facebook had brought me to this fabulous, black owned auto service business which…read morehelp me out with a auto check up of my car. I called and made an appointment and Miss Ebony was so very helpful asking what my car needed and very helpful to finding me the best deal. When I arrived at the shop, you just come in through the door and Miss ebony was there to greet me, offered coffee and water, this while being safe during the Covid outtbreak. So bring your mask! They are required! I was only there for about 40 minutes and my baby was rolling in no time. So tell everybody, Turner's Auto Services is here for you. Five stars!

20 minutes for a tire patch, only $10 regularly but they did it free. Quick, friendly, and…read moreprofessional.

If i could give this place no stars I would. They are very unprofessional and have cost my partner…read moreand I a lot of extra money to fix their mistakes and negligence on both of our brake jobs. My car i had spent a little over 2,000$ to fix my brakes and to get a new tire. And honestly I'm not even sure if the tire was new. They told me "we didn't think you cared about your car" "we did what we thought would get you by" and even said "we didn't test drive it" after I voiced my concerns over my brakes being sketchy. They even basically admitted they discriminated against my car itself. After the 1st time they gave me back my car I should of just went to another shop. The brakes immediately after getting it back felt like they were going to completely fail. Took it in a 2nd time and more issues miraculously popped up. After that...the 3rd time MORE issues popped up which in total was a little over 2,000$. They ended up messing up the brakes yet again so I went to a different shop where it cost me 600$ to fix what Good Grip said was fixed and the noise was most likely my suspension that I was hearing. I should've investigated further into this shop before going to it and I would of known to avoid this place entirely. Like others, it's very close to where I live and that makes it convenient. Shame on them for not caring about their customers. Shame on them for using warped parts or not double checking after putting them on, using very cheap brake pads, not caring enough to even test drive a car after a brake job, discriminating against my car I drive and not giving me the same respect as others, etc. IF YOU WANT RELIABLE SERVICE AND SAFETY IN MIND PLEASE PLEASE PLEASE DO NOT GO HERE. YOU WILL SPEND MORE MONEY TO FIX THEIR MISTAKES AND NEGLIGENCE/LACK OF CARE

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

been going to these guys for about 3 years now and they're fabulous! everything from the service to…read morethe front desk is a well oiled machine. I also like how they have diagnosis updates they text you a link for so you can do your own research for those of us not educated about car maintenance. The service here really is from another time - the owner Jerry is a great guy he's even picked me up from my house a few times in the past which saved me a cab ride or long bus ride. will always return!

I recently had the water pump replaced on my vehicle at Luke's Auto Shop. Unfortunately, shortly…read moreafter the repair, I discovered that a coolant hose clamp associated with the water pump had been left improperly installed. This caused coolant to leak into the engine bay and could have led to much more serious engine damage if it hadn't been caught quickly. A mistake like this is concerning because the cooling system is a critical component, and something as basic as verifying that all hose clamps are properly secured should be part of every final inspection before a vehicle is returned to the customer. That said, I also believe it's important to recognize when a business makes a genuine effort to address a problem. Once the issue was brought to the shop's attention, the service manager handled the situation professionally. While the original workmanship issue should not have occurred, he did what he could to make the situation right by listening to my concerns, arranging for the vehicle to be checked over, and working to restore my confidence in the repair. No repair shop is immune to mistakes, but how those mistakes are handled matters. In this case, the initial repair fell short of the standard I expected, but the service manager's professionalism and willingness to stand behind the work improved what could have been a much worse experience. Overall, I hope the shop strengthens its quality-control procedures to ensure critical items like coolant hose connections are verified before vehicles leave the shop. If they do, I believe they can provide a much more consistently positive customer experience.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

I took my car to The WOT shop for brakes. The guys there were Very knowledgeable and quick!!! Thank…read moreyou for doing such a great job!! I will definitely be back for my car needs!!

Got a quote and came back $3,000 less than what the dealers would've done on repairs. Really nice…read moreguys and communicated with me and my family