I've been going here for almost 15 years and I love that they are respectful and don't try to cheat…read moreme. As a woman, getting work done on a car can be frustrating. They never talk down to me or try to sell me on something I don't need. I really appreciate the management and staff here.

I have been going to Valvoline for years as I appreciate how I can go in and out, stay in my…read morevehicle, and they never push me to do anything I don't need to. There was a bit of a wait today, and the GM came out to each car to let us know approximate wait time which was appreciated. I waited about 45 mins before going in, but once I was inside, it only took about 15 minutes to do my oil change. Valvoline is really nice because they'll top you off if you consistently go with them, and if you come earlier than you need an oil change, they'll let you know.

I got a flat tire so brought my car in on the spare. I called ahead and they confirmed I could drop…read morein with no appointment. They were quick in getting my car in (20min all in?) patched the hole (FOR FREE), put my spare back in neatly and even pulled my car up after the service was complete. Fantastic service, friendly providers. Will definitely be back!

Beware, this place will scam you! I booked an oil change to take advantage of a Goodyear…read morePresident's Day Flash sale. They didn't honor the flash sale price. At the time of the service I received an email with an increased price. Then when I picked up my car, they charged an even higher price. What concerns me most though is that the service technician said my air filters were "long overdue" for replacement. However, I'd replaced them just four months before the oil change. I refused the filter replacement service. When I got home I pulled the filters out and they look brand new.

No appointment but got right in on a Sat. morning. I had the online coupon for synthetic and had…read moreit done. I was talked into more than I went in for, but that's on me. Totally convenient and easy to drop $231.63. Oddly specific? Yes.

This is a dangerous location to have a vehicle serviced. Came in for a full synthetic oil change,…read morethe store sprayed oil all over the engine compartment and air filter. OK, you'd think they were done with the vehicle damage. Nope, then the shop keeps 1 of 4 skid plate bolts and 1 spacer, cross-threads one of 3 remaining. leave another out and this heavy skid-plate teetering on 2 bolts. Contacted customer service (Joke) spoke to store manager... 4 hours later, he made arrangements for me to pick up the bolt and spacer. Had to clean the engine compartment, tap out the thread damage to the frame, and reinstall the skid plate with all 4 bolts out of pocket. These butchers are not who you want to do business with.

In and Out in a timely manner and with friendly professional services!!…read more Manager Rick and Tech Pierre were accommodating and precise with their recommendations on type of auto services needed for my car!! Entire Team of Technicians and Rick orchestrated a "PitStop Type" of Service without going to Nascar or some Motor City Speedway!! Lol...

quoted one price on phone, charged a different price when work was finished. will not return.read more

I had a very frustrating experience at Discount Tire. I scheduled an appointment for 9:00 AM to…read morehave four tires replaced, and when I arrived I was told the tires I ordered were not actually in stock, even though I had been told previously that they were available. Because of that, I had no choice but to purchase a different set of tires that they did have available, which ended up costing about $200 more than the $1,100 I had originally planned to spend. What made the situation worse was the service afterward. Despite having a scheduled appointment, I was repeatedly pushed back while walk-in customers and others were helped before me. I ended up waiting around four hours, which defeats the entire purpose of scheduling an appointment in advance. On top of that, several employees were rude and dismissive when I asked about the delay. I understand that shops can get busy and that inventory issues happen, but the lack of communication, the extra cost, and the way I was treated made the experience extremely disappointing. If appointments are going to be offered, they should actually be respected, and customers should not be told tires are in stock if they are not. Unfortunately, this experience did not reflect good customer service. I hope management looks into improving both communication and how customers are treated.

BEWARE OF FREE INSPECTION…read more Scheduled a free inspection for vibration in my steering wheel. As soon as I went to check in and explained what was going on I was told that I most likely needed new tires. Waited over an hour for a tech to "look" at my truck and all he did was drive around for less than 5 mins and said I needed new tires(tires on it were less then a year old) and tried to sell me over $2000 worth of tires. Few days later I got a flat and went to a local shop for a plug and they noticed the rim was hot. Went to a local mechanic and he determined my brakes were dragging slightly. Super glad I did not listen to Tire Discounters and went with my gut or I would be out over $2000 on tires I didn't need. Would not recommend going here unless you know exactly what you need

This Valvoline gets me in and out quick,…read more The staff is super friendly, gives top-tier customer service

Got an oil change for the first time at this location ! Super friendly and informative staff. Will…read moredefinitely return

Wayne was great at communication. That translated into showing up as promised and communicating…read morewhile doing my brakes and rotors. My truck drives and brakes like brand new!!! Will definitely recommend

Wayne will make sure the job gets done correctly!! Very personable easy to talk to and good…read morecommunication! He comes right to you! Can't beat that! Need work done.. give Wayne a call!

I'm going to start off by saying I was super anxious about the cost and the various things that…read morewere wrong with my car and going through a layoff, I don't have a lot of extra $$ to spend, but NEED my car to get to my other job. This wasn't the case at ALL. The manager Terryion, was an absolute knight in shining armor. Not only did he ease my anxiety, he spoke to me like a person. He didn't judge me because I was overdue for an oil change or that my check engine light was on. He taught me tips about my own car that I didn't know and they replaced the headlights that burned out which I've been trying to do unsuccessfully for 3 days. I was headed to the auto parts store to replace fuses next! Valvoline Corp, if you guys read this, you need to promote this kind and knowledgeable man and send him to all of your locations to show them what good looks like. You've earned my business for life because this one man. He also seems like a great manager as his entire staff, Terryion, Joseph and Caitlyn are just amazing. Thank you for essentially resolving 4 issues plaguing me in a 15 minute encounter. Truly the best.

My customer service experience was not good. " Welcome to…read moreValvoline " nonexistent!! I wasn't welcomed and didn't feel welcomed like the old crew used to do. "Hello sir how may we help you today?" NOTHING ! I didn't get nothing! All I got was raise your hood and open your door. My tires didn't get checked, fluid levels didn't get checked, tires didn't get touched, air filter didn't get checked. Customer service sucked. My experience was horrible! Where is the former crew

Came in at 9 am for an appointment, for an alignment and oil change. After my services were…read morecompleted and I left. I get down the road and my steering wheel is way off to the left after "Bret" told me that it was straight. Don't lie to your customers. It's ridiculous. I come back and express my concerns and that I was pretty irritated, his answer was "well we can do it again if you want" no your gonna do it again. I paid $209.99 for a lifetime alignment, he was irritated that I came and brought my car back. Don't bring your car here ever. All the other reviews were correct about this place. Upper management needs to look into this crap. Unacceptable Firestone. I will be taking my car somewhere else after this!

Had to scrap a vehicle because of Firestone…read more 20+ year customer, was taking multiple vehicles here. One was an accord with only 70k miles. They always went out of their way to make sure I was getting recommended services at certain interval but never mentioned transmission. Took the accord there regularly the transmission block broke months after taking it in. Had to scrap the car because I couldn't afford the rebuild. The invoices have the wrong mileage, they only have 23 or 1000 miles listed which means they never checked for recommendations at my actual mileage. I even tried to argue more work was needed with my car before this happened and I was assured it was fine. I was connected with the area manager who gave me false hope and ghosted me.

Im extremely greatful to have found Wrench N Roll! Im currently living out of state and my (non…read moretechsavy) parents called me broke down at a gas station(suspected alternator). I wanted to avoid the cost of a town and trip to the shop so I called some local mobile mechanics and Wrench N Roll answered and said he was willing to get it done. His communication was excellent, price was amazing, and showed up, verified the problem, replaced the alternation and had my folks back on the road in no time! They couldn't be happier with his price and professionalism!

I have been taking my car to Paul and his team for a number of years. They are honest, dependable,…read moreand always giving me excellent service on my 5 speed 2008 Hyundai Tuscon. They have replaced the clutch, the brakes, the AC over the years and recently replaced the catalytic converter. Paul has also given me suggestions about newer cars for me to get in the future. I highly recommend Paul and his team!