Saw that my tire pressures were out of sync and decided to pull into Discount Tire to have them…read morechecked. I've been coming to this store since it initially opened. One of the technician's came out and introduced himself. My name is Brian and I will be your technician, could I get your name? Okay like I said I've been coming here for like over 10 years and NO ONE has asked my name when I was just getting a tire pressure check. He checked each and corrected any issues. He even pulled one of the hubcaps off and put it back on because it was crooked. When I told him I was super impressed with his work and the manner he portrayed himself. He related that will be what all his employees will be like when he has a store in the future. Totally impressed with his performance and what he wants for his customers and company.

I cannot thank Discount Tire enough for their phenomenal service yesterday! One of my tires had…read morebeen leaking air for about 3 weeks now, and the extreme cold exacerbated this. I had taken my car to another repair shop about a week ago who told me it needed new tire sensors, quoted me $200, but I was leery and wanted a second opinion. Then tried Discount Tire as I saw they had great reviews. Despite a lobby full of customers, they looked at it and gave me an answer within 30 minutes. Said that my tire valve stem was broken, and they replaced it at no cost to me! I couldn't believe it. In this day and age where nothing is free and it's a struggle to keep up with rent, groceries, bills and everything else, I can't stress how much that was truly appreciated. They ABSOLUTELY have my business from here on out and I will be happy to recommend them to others.

I got a flat tire so brought my car in on the spare. I called ahead and they confirmed I could drop…read morein with no appointment. They were quick in getting my car in (20min all in?) patched the hole (FOR FREE), put my spare back in neatly and even pulled my car up after the service was complete. Fantastic service, friendly providers. Will definitely be back!

Beware, this place will scam you! I booked an oil change to take advantage of a Goodyear…read morePresident's Day Flash sale. They didn't honor the flash sale price. At the time of the service I received an email with an increased price. Then when I picked up my car, they charged an even higher price. What concerns me most though is that the service technician said my air filters were "long overdue" for replacement. However, I'd replaced them just four months before the oil change. I refused the filter replacement service. When I got home I pulled the filters out and they look brand new.

Boyd's in Westerville off Shrock Road tire repair and auto service near the big Walmart couldn't…read morehave been happier. I had a slow leak in my tire they found the leak showed me the screw that caused the problem. Didn't try to sell me a new tire or any other AUTO products they're great. I recommend them highly thank you.

I can't say enough about how nice and helpful everyone there is. I've been going to them for years…read moreand when ever I stop just to get air in my tires they don't hesitate to come out and check the pressure and put air in. I highly recommend Boyd's.

Came here for a pre purchase inspection on a vehicle. These guys are amazing. Super friendly,…read morereasonable prices and they took a lot of time to explain everything that was going on with the car to me. Very thorough and honest! Would absolutely recommend to friends and family.

I've loved using Westerville automotive for all things car since we've moved in down the street a…read morecouple of years ago. Super friendly, knowledgeable, and honest staff. I've always looked for a good mechanic to take all of my cars too, and I'm glad that I finally found them!

These guys CAN do great work... But the Piss Poor Attitudes…read morethat are at that place are so sad. The guys there seem so unhappy. I did a good bit of business with them but I can't any longer... They act like they are mad at me for bringing them work... it makes no sense... Familiarity does breed contempt after all I guess... So whack. Farewell Karma is Real...

I came into Katz today for 2 used tires and an alignment. I paid for the alignment and tires, tires…read morework as they should but the alignment? Horrible! I drove in the lot with my steering wheel tilting right, left with it tilting left. I took it back immediately and they redone it for free. The guy even drove it off lot and when he came back he said it's fine now. As soon as I drive it off lot there goes my wheel again tilting left. If I make it straight while I'm driving I'm pulled to the right. Wasted 100 bucks at this place! Not to mention half of the staff have attitude issues here. The guy who put my tires on tho, he was nice. I wish I got his name. Good place for tires but alignment? Please go somewhere else.

Got me in so quickly fixed car same day at very reasonable cost. Definitely recommend and will be…read moreback!

The team at the Westerville Grismer is always so friendly and helpful. They always fix my car in a…read moretimely manner and have always been nothing but pleasant to work with. I have been taking my car to them for a little over a year now and I think they have the best value in Westerville for sure!

I call on a Tuesday and ask can I get my tire plugged he says I don't have any more plugs I'm…read moresorry. He sounded irritated on the phone so I'm assuming he had a rough day with a customer. I tell him it's fine don't worry about it can I come in tomorrow at 5:30 after I get off work. He says yes that will work. I get there. It's closed... after i basically made an appointment over the phone. I didn't get any heads up that I would be wasting my time driving out here to get my tire plugged. Then I come on Thursday thinking it was just a bad day. And then the guy says there are no more plugs and that I need to come on Friday after 10am. I had to briefly pause because I was ready to say something about the situation but I realized I will just find somewhere else and leave a review. To have a customer keep coming back over the course of 3 days is crazy!

Very professional and quick! Highly recommend if you need a quick new tire. He also had many…read moreoptions both new and used

Came in without appointment, with a cut on side wall, I was told it might be 3 hour wait, however…read morehad not choice but to wait. With in an hour I was done. Quick change tire that matched other four rear tires. I would use Tire discounters again without question.

I had a very frustrating experience at Discount Tire. I scheduled an appointment for 9:00 AM to…read morehave four tires replaced, and when I arrived I was told the tires I ordered were not actually in stock, even though I had been told previously that they were available. Because of that, I had no choice but to purchase a different set of tires that they did have available, which ended up costing about $200 more than the $1,100 I had originally planned to spend. What made the situation worse was the service afterward. Despite having a scheduled appointment, I was repeatedly pushed back while walk-in customers and others were helped before me. I ended up waiting around four hours, which defeats the entire purpose of scheduling an appointment in advance. On top of that, several employees were rude and dismissive when I asked about the delay. I understand that shops can get busy and that inventory issues happen, but the lack of communication, the extra cost, and the way I was treated made the experience extremely disappointing. If appointments are going to be offered, they should actually be respected, and customers should not be told tires are in stock if they are not. Unfortunately, this experience did not reflect good customer service. I hope management looks into improving both communication and how customers are treated.