I've been using Payne's for several years and have only good things to say about them. Such good…read moreservice and nice people. Five stars for every appointment.

We've tried cheaper mechanics & mobile mechanics only to learn that it takes them longer to do a…read morejob and that it costs us more in the long run. Payne's has always been honest with us & never do what doesn't need to be done. I've heard them recommend not doing a costly repair on vehicle that wasn't worth the price of the repair. They've been maintaining our vehicles for at least 5 years. We use Payne's to check any car before purchasing it too.

Asked them to fix my "engine light" and check my AC. Charged me 375+ dollars and my check-engine…read morelight was back on in 24 hours, my AC stopped working 30 days later, was made to feel foolish for asking to bring it back in. ZB is practically family but my dad stopped going, both my kids stopped going, and I'll never go back. Ask him to come take a polygraph test with me! I don't think he will.

The team at sigmaTec is always honest and friendly. We've had our 2015 Equinox serviced many times…read moreand have always had a positive experience. The work is high quality and their time estimates are spot on. We know that the work has been done well and when our vehicle will be ready. We won't take our car anywhere else.

Came here for a pre purchase inspection on a vehicle. These guys are amazing. Super friendly,…read morereasonable prices and they took a lot of time to explain everything that was going on with the car to me. Very thorough and honest! Would absolutely recommend to friends and family.

I've loved using Westerville automotive for all things car since we've moved in down the street a…read morecouple of years ago. Super friendly, knowledgeable, and honest staff. I've always looked for a good mechanic to take all of my cars too, and I'm glad that I finally found them!

My only regret about JASC is that I didn't start taking my car to them sooner. As a woman with next…read moreto no knowledge re: auto matters, I have spent years taking my car to the dealership and always feel like I am being talked over, possibly duped and definitely upsold. After years of seeing JASC pop up on NextDoor with reviews so glowing I thought, "Can this possibly be for real?" I finally ended up giving them a go. From the moment I connected with Andrew and David it was clear this was going to be a car experience unlike anything I had known. From the very first conversation, I felt like I was talking to friends who had my best interest at heart -- from safety to money matters. They took time to explain everything in detail, staying in touch via text at each step of the process to keep me updated. Not only did they not try to upsell me on anything, David actually called and had me bring over some extra lug nuts I had at the house because he "didn't want to sell me something I already had." In addition to their extremely efficient no-contact, COVID-safe process, I was also delighted to discover that JASC has been involved in several community and give-back initiatives ranging from Hilliard community gatherings to toy drives to Honor Flight sponsorships. It's a pleasure to support a local company that is doing good business and doing good for the community. So here I am, another JASC fan writing a glowing message that will possibly make you wonder, "Is this for real?" Like me, I hope curiosity gets the best of you and inspires you to give them a try because you will not be disappointed.

Reasons I would not return : 1. Not being forthright. Mgr did not inform me that they couldn't do…read morethe service I requested. My car was sent to another shop. I would've appreciated an honest response so I could've taken my car to a shop that does wheel alignments. The car was aligned twice due to steering wheel not being straight while driving. 2. Owner admitted that an inspection was not done even though the repair order/invoice directly states it. He insinuated it was my fault because I didn't allow the shop to perform it. When a car is ready & the customer picks up their car. I would logically assume all the work is completed, including the inspection. 3. Lastly, the owner's attitude on the phone conversation was not professional ( insinuating I was part of the problem). Lesson learned: always confirm that the auto shop that you do business will do the work & not contract to another shop.

Very knowledgeable service for BMW cars and mini Coopers. He caught problems that other shops…read morecompletely messed. Part lead time took longer than I wanted.

Excellent BMW repair facility. My 2004 M3 Convertible was in need of some routine maintenance and…read moredidn't really know where to go here in Columbus as I am somewhat new to the area. I searched the internet looking for reviews and saw that these guys were highly recommended. I called Best Motor Werks, spoke to Rufus and explained what I was looking for. Told him that I had fallen behind on a lot of regular maintenance items plus the fact that the E46 M3 has the "Big Three" issues (Vanos, Rod Bearings and Subframe Cracks), and wanted the car checked out. Rufus is a real "car guy". He knows his business very well plus he's a real enthusiast. That makes a difference when you own a car like an M. He "gets" the fact that we LOVE our cars. I dropped the car off and told him that he could keep it for a while as it is not my daily driver. I asked for a complete multipoint inspection and a coolant change as it had never been done in the 11 years I owned it. The technician gave the car a thorough inspection and came up with a list of things that should be addressed as well as assigned a number from 1-10 in terms of how soon these items should be addressed. Rufus went over everything on the list one by one and answered any questions I had. There was no pressure to fix everything at once like you might get from a dealer. Since I only put less that 5000 miles a year on the car, there were things that could possibly be addressed next year. The owner John is great, honest and professional. As I mentioned earlier, Rufus is a true "car guy" and understands the love we have for our cars. I will definitely be using Best Motor Werks for all my BMW repairs and maintenance. Thank you Best Motor Werks.

Unfortunately car broke down while out of town in Columbus. Decided to try Luke's per several on…read moreline reviews. Takeaway is this a professional shop staffed with good people who really are committed to customer satisfaction. This review is based on a one time experience but would probably use them again.

TL;DR: Luke's is great. Honest and fair value, and saved me a ton of money. They have my highest…read morepossible recommendation. Buckle in because this is a long story. I had a serious problem with my AC: it blasted hot air when the car was in motion. My regular mechanic refilled the freon, tried to fix it, and found it was over his head. No charge for the labor, since he couldn't fix it, but $70 for the freon. He recommended I try the Toyota dealership. I went to the dealership, paid for the inspection, $300, which goes towards any work done. Was told I had two problems with the AC: the freon was over-filled, and the motherboard was bad. They guessed that the overfilled freon was the core problem, and the motherboard was causing a minor, unrelated issue. I expressed doubt, because the freon had just been refilled, and the problem had started before refilling it. The rep insisted that this was the most likely explanation, and that they had to refill the freon anyway. $350 for freon, of which $300 was already covered by the exam fee. Meanwhile $1.5k for the motherboard, which they didn't recommend replacing. So I pay for the freon, my rep says the problem's fixed. I drive away and as I do so I am blasted with 105 F air; the problem was not fixed at all, the freon was a red herring. I didn't want to spend $1.5k with a team that had already made one bad call so I decided to get a second opinion and chose Luke's based on their Yelp reviews. Luke's did an exam, $200 or $250, found that the freon was again overfilled, and thought the problem was with the HVAC actuator and quoted 2.3k. Ouch! (It's a lot of labor as they need to take out the entire dashboard.) I talked to both Luke's and the Toyota guys about their different opinions. Luke's was able to give me the error codes from their exam, while Toyota hadn't retained any paperwork at all. Moreover Luke's was willing to do a second exam, for free, to make sure they were right, while Toyota was not. Toyota agreed that if the actuator needed to be replaced, 2.3k was reasonable. I went back to Luke's for the second exam. They stood by their conclusions. So I bit the bullet and asked them to replace the actuator. They gave me a free car to drive while mine was in the shop. Turned out I didn't need it for long: they were able to replace the actuator quickly by going through a vent, rather than taking out the whole dash. This knocked about $1k off the job in labor. And when I got back in the car, lo and behold, it was fixed! I cannot overemphasis my elation. Luke's did better than the dealership, by a lot. They were accurate while the dealership was incorrect. They were scrupulous and offered a second exam for free. They figured out a way to save me money. And best of all they actually did the job. Highest possible recommendation.

I stopped in and made an appointment to have them check and diagnose a front suspension problem. We…read morescheduled 3 days in advance for an 8 am appointment for Friday morning . They told me the diagnosis would cost $110.00, it would take an hour or so to check the suspension and the charge would be credited towards repairs that would be scheduled at a later date. When I arrived a few minutes early for my scheduled appointment time they asked if I could leave my vehicle for the weekend as they didn't have time for my scheduled appointment. They tried to explain that they had a technician leave a week before they made my appointment. No phone call before I got there to advise me of their problems. It's apparent that customer service is not one of their top priorities. I'm going to steer clear of this place and definitely would not recommend them to anyone!

Took my Toyota there for radiator replacement. Nate is a great guy, really helpful, explains what…read moreis happening. Car doctors doesn't take your money just to the sake of business, they are honest people, they don't just replace, they evaluate, if it doesn't need it, they don't do it, I like that. They keep you updated through Text, and follow up text after you get your car back., I really appreciate and value this; very good quality in a shop, they treat their customers just like their own family. This isn't my first time going over there, each time I have had the same result. I will definitely give this shop a five