This location is the best! Always quick to get me in - today I called last minute (one hour before…read moreclose) and they were able to rotate my tires and put in a new headlight! Friendly staff, good prices, highly recommend!

I'll preface first by saying this is my first ever Yelp review. I'm normally the type to genuinely…read morenot care enough to "slander" a business because I'm hurt I didn't get my way. So just know I'm not "one of those" customers. I'm a girl in her 20s, and I used to only trust Monro with my service. I felt great knowing there was a woman working there, it made me feel like I wasn't being ripped off or taken advantage of for being young and ignorant. But I never really spoke to her, I'd only speak to this man who may have been manager/owner or just the primary desk person. He always seemed a bit condescending to me, but I chalked this up to being tired of angry customers mad they have to pay to maintain their car. I really did think I was getting the best service, and I would convince myself my instincts were wrong and maybe I was insecure because I was in a place with experts on something I didn't know much about. It has been 2 years now since I got a new battery from Monro. I had this battery replaced for a pretty penny, and now 2 years later it needed to be replaced again. The technician told me they used a cheap, low quality battery. They fixed it for about 3/4 the price Monro did without me even mentioning what Monro charged. Also, this is funny to admit but I was told during the battery replacement at Monro that my windshield washer pump was going to cost around 300-400 for service and parts. I declined doing this because I only could pay for the battery at the time. 2 years goes by, I finally decide I want my wiper fluid again. This shop charges $200 for install and parts. All the while telling me what codes were read and what they meant. The FARTHEST from condescending. I feel that Monro was taking advantage of the fact I had little knowledge of how to take care of my car and would purposefully ignore issues so they could charge me their base service rate to come back again and add it onto the bill. I don't know if this is a management issue or the mechanics I dealt with specifically, but either way. I'm hoping to save someone the trouble of being over-charged and under-serviced.

My car recently blew a tire and needed to get them changed. I ordered my tires and appointment…read moreonline through Good Year and had it scheduled two days later. While there were some issues with my appointment, it was on Good Year and not this location. They were still able to help me get my tires on and were transparent on everything. If you are ordering online and schedule it online as well, I would suggest following up with your location (a quick call) to make sure you are in the system. This is a problem with the online website so no reason for me to dock stars off of here. They were quick, very friendly, and helpful!

I ordered some Goodyear tires online to be installed by Stewart Tire. I work close by and it would…read morebe convenient for them to do the install while at work. There was a hiccup with the online order where Goodyear Corp sold me tires that were on national back order. Stewart Tire came through and worked through this issue and did an amazing job following up with me. It reminded me of how businesses used to be and actually take pride in their occupation and customer service. Of course no one likes buying tires and doing service to their cars. But I feel Stewart Tire is honest and will do the work thorough and complete. The tire install went fine as expected. I give Stewart Tire an applause for their follow up and commitment to customer service.

We had our Kia Sedona Van towed there since it was acting up - all "dummy Lights" (Check engine,…read moreetc.) were on. They determined that it was the Alternator & battery. After we drove away, the same thing happened a few days later. They checked things out again, made some adjustments and released the van to us. Again, the same thing happened again, so we had it towed to the Kia Dealer. The Dealer determined that the "After Market" Alternator was the problem and replaced it with a "Kia" Alternator, and things are fine now. This was an unusual problem, and they were very professional in how they handled everything. They agreed to reimburse us for the new alternator. Despite this problem, I would still do business with them and encourage others to use their services.

I spoke with Robert over the phone. Even though we did not use them for our van repair, I wanted to…read moregive a review of how responsive they were to my quote inquiry. Since we were traveling through when we hard our van challenges they were willing to accommodate us and get us in their shop the same day. Thank You Robert!

Went in for an oil change. They recommended brake pads up front, which I knew were needed as my car…read morehas 97k miles and on the factory pads. I had also actually looked at them before hand and knew the pads were nearing the end of their useful life. Went ahead and pulled the trigger for the front ones. Price was fair and they were quick. I generally do my own oil changes and maintenance. New to the area and living in an apartment so can't really do the work myself right now. They even offered a 10% coupon which was nice. I'll probably do the rear ones myself but would definitely go back if I needed some quick work. Also they had a good crew in there. Nice guys.

This November 2023 the team that is working at Jiffy Lube is delivering A+ service expeditiously…read moreand thoroughly checking out all facets of my cars needs and reporting back professionally in a way that makes me want to come back again and again these guys are a great team whoever hired them did a good jobI hope management treating them well

I arrived at 8:00 am and he took my car back right away. Before he took my car back I asked him…read moreabout some additional services, such as a tune up. He quoted me their price, which was more than reasonable and I asked if it could also be done this morning, along with everything else...and he said that it was no problem....My car was finished in a timely manner, no fuss, no muss! He did come out midway to let me know that he did replace my windshield wipers because the one's that were on there, were worn out and no longer safe. My car also needs tires all the way around and I will be taking my car to Meineke because they DO NOT just put the cheapest one's on...They put what the manufacturer recommends and this is important to me, because I want to know that I'm safe. What impressed me was the fact that a lot of these places will go along with the customer and put the cheapest parts on an automobile, Meineke doesn't do that, they stand by what the manufacturer recommends. At the end of the day, that's always the best decision, because it's better to be safe than to be sorry.

I scheduled a service on my company fleet car a week in advance. Upon arrival the person working…read morethe front desk left as he saw me come in and went to the back. Came out with a big cinnabon role. Bad sign from that point as he seemed more worried about his roll than dealing with me at 8:00 am. Told him I scheduled service on my fleet car. His response was, " the last fleet car took several days to get approval, so you may not get your car back soon". The guys seemed to care less. Big change in people working and owners it appears. I have 4 personal vehicles I used to take in there. Needless to say, they seem in route to lose a bunch of business. I also reported them to the fleet company. Bad look guys!!!

I need my lawnmower tire changed. I brought it to them with a rim and a new tire. They charge me…read morevery reasonable price. Another tire store tried to charge me $35. They did it for $5.36. I was so happy those guys made my day thank you. You guys are great.

I went to Discount tire after my oil change appointment at the Jeep Chrysler car dealership on…read moreKings water drive. I needed a spline key for my tires which the dealership stated they had none and therefore couldn't get my tires rotated mind you I just got the car last August from them. Anyways i stopped in discount tire and was helped by a gentleman name Robert. He was really helpful and came out to inspect my tires and found the key I needed . All free of charge. So nice and I'm thankful cause i purchased two keys from Amazon already that didn't work out.

My 80 year old grandmother had her car worked on last week. The very next day all the lights on the…read moredash came on and it was making awful sounds. She did take it back, she was told nothing he worked on was the reason. 2 days later the whole tire fell off because they did not even fix the strut correctly and had broke a bracket in half and didn't even put certain things back on I believe the new ships said some nut or bolt that connects the axle to the tire(not 100% sure on that). This place refused a refund and said the work they done was not the problem. The new shop had to completely replace the strut this place "fixed" and replace other parts that Midland Tire damaged. They put my grandmothers life at risk and of course charged her a fortune and won't take any responsibility for it. Stay clear of this place.

Talk about customer service! We purchased tires from Gills Point S Tire & Auto in Midland, and…read morerecently my wife had a blowout on her way from Midland to Houston after hitting a large bolt. Thankfully, we had purchased the road hazard warranty--but since she was closer to Houston, there wasn't a service center nearby. I called and spoke with Clayton, and he, along with his manager, went above and beyond to make this situation stress-free. They immediately arranged for a shop just outside of Houston to take care of everything and covered the cost directly. They were not only professional but genuinely kind about it. This level of service is rare these days and speaks volumes about how they treat their customers. My father-in-law originally purchased the tires, and now we've all seen firsthand that Gills Point S truly understands customer service. If you're in the Midland, TX area, I highly recommend them. They've earned our trust and future business without a doubt!

Visited Tuffys on Fields-Ertel Rd, Cincinnati today for the first time and had the best…read moreexperience!!! Brian and Roger were so friendly and professional. Brian welcomed me and my children and treated us as if we were old friends, carrying their school bags, offering us drinks and making sure we were comfortable. My car hadn't been serviced in years and needed a lot done - they fixed everything in less than 3 hours (including getting parts delivered) and the price was way cheaper than anywhere else I've gone in the past. This was the single best experience I've ever had at a mechanics (which says a lot given that my car had so much wrong with it) and I will definitely only go to Tuffys from now on. Brian and Roger made a loyal customer out of me after just one visit!!! Top Marks!!!

Came in trying to get spark plugs replaced they quoted me over $4000 for other crap that I didn't…read moreask for I said no to their services and they still charged me 200 bucks for a diagnostic that says the same exact thing that my free diagnostic from AutoZone said don't recommend these guys they upcharge the hell out of everything and don't care about their customers. All they care about is money.