I took my car in for brakes and rotors. The team took very good care of me and made sure I was also informed about a repair that was needed due to safety so I had them fix that too. Very lovely folks. Patient and kind. Will go back for other services. read more

I stopped in to get a quote for 4 new tires. They scheduled me for the next day at 1:30pm. I was there to drop my car off at 1:25pm and they said it would be a couple hours. By 3:30pm they had not even started on my car. They apologized and said they were down 1 person. My issue, is why didn't they tell me when I dropped it off that it would be a 4 hour turn around. My expectation was not met due to lack of communication from them. I canceled my service and will go back to Bob Summeral. The only reason I gave them 2 stars is because they were apologetic. read more

"I had a scary day yesterday and thought I'd destroyed my rim hitting a curb. I came in pretty upset and at first it sounded like I might be out of luck, but DJ kept trying to find a way to help instead of just sending me away. Andy at the front has helped me before with tires and was, as always, incredibly kind and professional. Between the two of them they took the time to bend my rim back into place safely and got me back on the road. It was fast, honest, and way more compassionate than I expected. I'm really grateful for the care they showed me and highly recommend this shop -- they genuinely restored a little of my faith in humanity today." read more

DJ was very professional and the price could not be beat. The crew that changed my tires went above and beyond and cleaned my rims as well. Thank you so much and I will be back read more

Don't ever use these guys, scheduled an appointment and arrived on time and was told, sorry, can't do it today......where was the courtesy call to tell me earlier, totally disrespectful read more

I always have a pleasant experience at Tire Discounters. The management team at Mariemont is top notch and I have been going to see Frank for years. They always work around my schedule, provide me with realistic expectations and solutions and there always seem to be some type of deal or coupon for what I need done. I always shop comparison for tire prices and TD comes out ahead in most cases, considering their warranty options and alignments with 4 tires. Keep up the great work, it's appreciated!!! read more

I had got a nail in my tire and needed it repaired asap as I had a day full of errands. Nobody could fit me in same day until I called Tire Discounters on Five Mile road. They were closing soon and still took amazing care of me. The staff was very helpful and friendly especially the manager. I have painted rims and they were very carful to not scratch or damage them. Their prices were very reasonable as well. Excellent service I will be going back!! read more

Lane is gone or not working when I have shown up. over 1 year ago they had me waiting 75 minutes for a rotation. OK stuff happens. I have been going to Tire Discounters for almost 15 years. This store has been open around 4. My recommendation is to go to the Beechmont Store. This store overbooks. I had a 5PM appointment yesterday for a tire rotation. It took 1 hour and 20 minutes. I got 2 lame stories from 2 of 3 managers. One was the 4PM appointments went over and there was no free bay. Cmon I arrived before 5 PM and saw 3 others in the waiting room. My last 45 minutes I was all alone. They have 8 places. A tire rotation takes 20 minutes. The Beechmont store earlier in the year did 4 new tires and a alignment faster. I just couldn't get an appointment there. The other manager said my car was worked on by a new hire and he has to be watched and checked by another employee. If that is true don't hold up customers. Finally when checking out they said next time tell them and they will skip the inspection. I never asked for one. The only thing they said was that I need new struts and shocks soon. I asked them how they came up with that and was told the age of my car. Hate to tell them I already had them replaced. What scammers! BTW didn't catch that my car was leaking oil. I knew it and had an appt with the dealer today for that and other things. read more

Service was good, though it seemed that the man that helped me did not immediately look hard enough to find that I had paid for the extra insurance... and then he mis-read the page and said that I had purchased insurance for only 1 tire... and then he said that I had purchased insurance for 5 tires when I had only bought 4 tires (???)... ...but once that was straightened out, the replacement of the blown tire went smoothly. read more

Great customer service and excellent deals! Kelly was super kind and she removed a screw and patched my tire for free!

Went to buy new tires/wheels for a truck hoping they might be helpful. "Shawn" simply went thru the motions. Was really not helpful at all. Didn't make any effort to look up wheel offset as I asked; make recommendations for new wheels base on the specific tire I wanted; and noticed as I left he used 15" wheels in lieu of the 20" resulting in my surprise for another $1k. Asked if he had alternatives......silence, no return call. Zero help. Better service at McDonalds. Turned me off as customer for life. Go to tire rack. Received better service and recommendations from a live chat. Pathetic. read more

Great service and friendly staff. Explained thoroughly everything that needed to be done but gave me the choice, they weren't instant and pushy just to make a sale read more

Placed order on line. Received email and phone response. I chose to drop off my car but they will pick it up for you. My car was ready for pickup in a couple of hours. Simple. Not to mention they had a huge selection of tires to choose from. What else can a customer ask? read more

I was charged twice for the same tire. They gave me a used loaner tire while they ordered a new one just for a couple days. I had to go to the store 3 times after they lost my invoice. They made me pay a second time for the tire they ordered. I have 2 invoices for the same tire. The store manager A.J. was very rude and ignored everything the salespeople told us. I was completely screwed over and will never return. I wish I could give them 0 stars read more

My tires were getting a bit worn (5/32 depth). I ordered the tires online after doing some research. I scheduled an appointment online also. Three days later, I have excellent tires on my SUV and it rides like a dream. The staff at TD was very professional. My SUV was in and out in less than 2 hours. Excellent service! read more

The gentlemen at this location were extremely friendly, and the service was wonderful. However... we were quoted 475.00, and when we arrived to pick the car up our final cost was 590.00. We were told it's not their company policy to include tax and labor over the phone. Imagine the surprise when you're ready to pay and your total is ONE HUNDRED DOLLARS over what you were expecting. This is unacceptable and borderline dishonest. In all my years of car ownership I've never experienced such a thing. When I ask over the phone what my final cost will be, I'm told what my final cost is. If Tire Discounters needs some help in properly quoting prices, perhaps they should observe every other car service company around, and learn how to do it properly and with full disclosure. read more

Lied to me. Recently I dropped off my vehicle for a balance and rotate. When I picked it up the associate gave me a quote for a right-front axle replacement. I was about $1000.00. He told me the boot was ripped and there was grease everywhere. I declined the work. I took it to Ulmer's on Salem: they found loose clamps on the boot, no other problem. They tightened the clamps and cleaned the area: no problems found. They told me I didn't need a new anything. read more

Just bought four new tires for my truck from this location. "18 inch tires, ouch." I did a lot of research and the man at the counter was very helpful on addressing a couple of my concerns. They were busy but still got me in and out quickly. YAY! This newer location is so much better than the older one just down the street. Clean store and GREAT service. I will definitely be coming back! read more

Hell will freeze over before I go back there. Although management made good on an item that was broke, they still did not get it right. Have to go to car dealership now. read more

Seven days ago, I ordered 4 tires for my son's car online, also called and made an appointment to have them installed. Showed up today, to have them installed, for some reason there was a "note" with the order saying only needed two, why? After trying to sell me different tires and telling me they could install those two today, I said forget it, and walked out. I made this appointment to have this done, because my son works ,and is in his final semester of college, and very rarely gets home. TD really let me down with this. read more

Just had tires rotated but service was fast and as always friendly service. Never any pressure to sell services to you. read more

These guys are a joke. They jerk you around and tell you it will be an hour and it's 3 hours. Then they tell you they have one tire on and one to go and it should be ready in 15 mins. I come to the store and there are no tires on and have been sitting here 30 mins with no progress. What's so difficult about being honest with customers?? read more

I had 4 new tires put on my car back in November. One of my tires was having issues and i brought my car back in and they discovered the issue and fixed it! I was frustrated a few times and all of the guys there handled the situation the best way possible! I will continue to go back! -Aryn read more

If I could give them a zero I would. Poor customer service, poor management. Even their corporate office is of no help. They treated me like dirt and laughed at me. I won't do business with them again They refused to honor a Road Hazard card that their own store manager gave me read more

Used to rave about this store but last two visits were sorely lacking. My daughter took her car in on June 27, 2018 for an oil change and tire rotation. She had an appointment but it still took nearly two hours. Tires overinflated to 33, should be 30. Oil life monitor not reset. Sloppy. In mid December 2017 she had the oil changed and the middle brake light had two of three bulbs burned out. After much discussion the tech claimed the housing assembly was melted and needed replacing. Having owned this vehicle since new and having had the light bulbs burn out before, I know it's a simple task to fix. After having the car all day I was told it was ready. It wasn't and the assembly was not replaced and also loose. Was told they could get one for $120 but I declined as I could get an OEM part on eBay for $85. Imagine my surprise when I went to install the new part and discovered the old part was in perfect condition. All that was needed was $6 in bulbs. If you're too lazy or inept to do a simple repair you have no business working on cars. read more

Beware of Holly! She needs to work on her people skills! I has an appt today for new tire install and "The guys" were pretty friendly and easy to talk to but I got a phone call from Holly telling me that I needed new breaks. I get that that info is important but she comes at you! Throwing #s at me, just harsh approach. I also had to call to see if it was done...they had my car 7 hrs! I know that when you leave it, they do other cars 1st so that suck too. read more

Have been taking my cars there for years but won't be going back after today. The bill was run up today, in my opinion. And absolutely no apology on their part. Been nice knowing' ya. read more

My tire was leaking I got to the store 45 minutes before they closed they had 4 people in front of me. Lane told me do not worry we will stay until we get you fixed. His people stayed an hour late so I could make my business trip the next morning. read more

Love them! So much I even brought them chips and salsa from the Mexican restaurant I was waiting at while they worked on my car. The staff is so friendly and they completed the work ahead of schedule. Will always go there! Amanda C. read more

Highly recommend. Excellent service at a fair price. Screw in my tire after driving only 2,000 miles in a brand new car; it was a horrible day. Able to schedule an appointment online and get in same day to have my tire fixed. Even took the time to put my jack, donut tire, and everything else back in its place after I left it all over the place in the trunk. $30 and an hour to get my tire fixed. I was treated with the absolute best service and respect. Highly recommend and will be a repeat customer in the future. Thanks, guys! read more

Do not take your car to this location. Every single time I take my car there, they call me saying my car has problems that do not need to be fixed or are unnecessary to do. They will DEFINITELY try to scam you on your money. They charge you crazy amounts of money for services that take 1 minute or cost them 1.00. They changed my oil and put my drain plug on so tight that it could have ruined my engine. They use the cheapest oil filters around. Overall, the service is not up to par and they try to scam you for your money. They do not care about taking car of your car, they just want money. Never taking my car there again!!!!!! read more

These guys are champs. Eric filled up the tires at no cost. Cool guy and very polite. We get all of our tires here and will continue to do so. read more

The people at the 5-mile store are top notch. Was treated well through the entire process. Including when i had to change my appointment time. The tire tech did have to mount and dismount the new tire, cause he failed to check that the sensor wasnt working. I have been buying tires from Tire Discounters for 15 years and will continue too. read more

Sales woman was not knowledgeable. Tires were $119 a piece and the aliegnment was $89. Somehow that added up to be $397. Firestone's quote was $328. The Anderson Tire Discounters price gouges the customer. If you live in Anderson you must be rich and ignorant. Scheduled an appointment giving tire size and brand. When I arrived the tires were not there and had to be ordered and rescheduled for Thursday. Why did I call and schedule an appointment just to have to come back at a later date. My family and I have been Tire Discounters' customer for years. Never have I dealt with such bellidgerent disregard to my hard earned dollar. I will never deal with Tire Discounters again. And I will advise all of my friends and family to stay clear. read more

Have been going to this store for years. Benji and Lane have been good. Had new tires and level kit put on truck. Came back next day told them not only sounds bad drives bad. Told Chad that I don't think something is right. Gave me a list of things to buy on line. Get them bring back and pay them for installation. First time on 275 highway at 5 mile less than 50 miles since work done ball joints come out of socket lost brakes and steering at 75mph. I could have been killed!!!!!!!!!!!!! or someone else. Had it towed to store $2000 to fix,(not one apology) called back said no thanks I will go a different direction to get recourse DJ then drops price to $1200(I buy parts they cover labor). No thanks again I could have been killed or what if my son would have drove it and that happened to him????? Highway at 75 mph when wheel and all components come off and nothing from Tire discounters!!! Don't go there!! Your safety is more important read more

Felt bad when I went to pick up my tire I left for repair. Still leaking and the whole shop got gathered around for a chewing from the shop manager. Fixed tire, no charge. I'll still be a faithful tire customer of there's. The last thing I heard when I walked out was, we want to get it right the first time ! read more

I heard a popping sound and my tire pressure light went on as I pulling out of my driveway with my two pre-schoolers in the back seat at 7:15 am. I had to get to work for a meeting and knew it was a matter of time until my tire was completely flat. I dropped my kids off at preschool a mile from my house and drove to Tire Discounters about another 1/4 mile away knowing time was not on my side. Not realizing they opened at 8:00 I approached the door and was greeted by nice gentleman named Matt at about 7:30. I read the hours on the door and apologized for being there early, but it did not seem to matter to Matt. He asked me what the problem was and I told him. They checked the pressure, removed a nail from my tire and had it patched within 35 minutes and I made it to work just in time. I still can not beleive how kind and attentive they were to my situation. Thank you Matt and Todd!! read more

Brought my car in for a flat tire and every single person from the front desk to the technician to the supervisor - everyone - went above and beyond to make sure I was satisfied. Having a flat is no fun, but TD made it not so bad and helped to brighten my day. True professionals in every way! read more

One of my tires was leaking air, so I just popped in. They filled the tires up, identified the likely cause, and gave me an 8am appt the next day. They told me the tire was still covered under the warranty. The work was done in under an hour, it didn't cost me a thing, and they even held the door for me on the way out. I can't imagine buying tires elsewhere. read more

I keep coming back here to have my car worked on because they are quick and honest. I enjoy working with the Manager Chad and he has always taken good care of me and my car. I also enjoy having their credit card because I get 6 months interest free to pay off anything over $200. read more