I took my car to this location in December 2025 to repair a flat tire and was told the issue was resolved. In February 2026, during a routine oil change and tire rotation at my dealership, the technician informed me that one tire was out of balance. Upon inspection, they discovered that Tire Discounters had broken part of my rim and left two deep gouges on the inside of my tire--so deep that the wires were exposed. I returned to the Tire Discounters location immediately and requested reimbursement for the damaged tire and rim. The supervisor, Morgan, stated that the decision would need to be made by Frank, the Zone Regional Manager. When I spoke with Frank, he was dismissive and offered no apology or willingness to reimburse me for a new tire and rim. I asked to escalate the matter, and he stated he would forward it to the company's Vice President. It has been 7 days, and I have not received any follow‑up. This experience has raised serious concerns about the integrity and customer service at this location--from the technician who deemed the tire safe to drive, to the management who failed to take responsibility. I am giving 1 star only because I am fortunate the tire did not fail and no one was injured. read more

Poor customer service. Just read the reviews. When they respond and say email us they never responded. So it's a double bad customer service. read more

So..I blew out a tire the other day. It was really violent and terrifying..I don't want to talk about it. I got my donut on and continued driving to work only to realize when I finally got there that my donut was flat as well. What a day..I knew I had to get some new front tires ASAP or I wasn't even going to be able to make it back home. I called this Tire Discounters location because it was less than a mile from where I work. I knew I wasn't going to be able to get far on my flat donut so it seemed to be my only option. I set an appointment for 3 o'clock that day. I carefully rolled my car the mile to their location and ended up getting there around 2:50. I had already chosen the tire that I wanted..the cheapest option that they had..so I was expecting them to immediately start trying to upsell me..but they didn't..so that was nice. They accepted what I wanted and that was that. I actually find that to be a really nice thing in an auto shop..I for one totally appreciate them not trying to upsell. My violent blow-out also resulted in some wires being torn out in the front of my car resulting in all the lights on my driver side not working. They said they would take a look at that for me as well to see if there was anything they could do..so that was cool as well. They were backed up that day, so they didn't even get my car inside the shop until around 3:45. That was a bit frustrating..but it's..whatever. The whole thing took about 2 1/2 hours..which is ALOT longer than I thought it was going to take. It ended up costing me about $225 for two new tires and installation. They couldn't figure out my wiring situation so I have to make an appointment at my local dealer to have that figured out. Foreign cars are a real pain most of the time. But anywho, the service was good here overall, the guys I interacted with were all really nice. It took a bit longer than it should have in my opinion, and the pricing for what I got was a bit high. But, honestly, if I ever get in this type of situation again (hopefully not for a very long time), I would definitely use Tire Discounters again..and this location in particular. They got my car running again and I was able to get home that night..that's all I really wanted anyways. read more

Tire Discounters - Tires Near Me - Cincinnati, Ohio

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Bad service!!!!! And It is so expensive. I was drop off my car at 9:30am then i called back to them to ask about my car. They said it was ready to pick up. I come at 4:45pm to pick up mu car but it is not ready yet then i was waiting 1 more hours to pick up my car. But it still not ready yet!!! read more

I had to get an oil change and I am pretty sure they screwed up my van even more! I am having to pay to get more work done because of the mess up they did. The few techs that were working on it seemed pretty on edge watching us come back with it because they knew they screwed up and didn't want to admit it. You all lost me as a customer and I am telling everyone i know not to come back. I am so irritated, frustrated pissed annoyed and disappointed. read more

Tire Discounter's did my oil change at decent price and help me with my 2 front tires. They offer to help with discount to get back two done by next month. They were helpful and courteous in my experience. I will be changing over to them from last auto shop place, since they do want my car in top shape for my family safety. Thx Tire Discounters read more

$117 for friggin 4 valve stems? Really, Chip? Really, Jamie? Really Rafe? This is what you're tellin your boys to charge folks? 4 standard valve stems. No TPMS, no sensors, factory rims on a standard pickup. This is why I left you boys. Out the door with more!!!! Except integrity and honesty. From former employee to current customer, you fellas never failed to stick it to someone. None of the wheels were even rebalanced. Which tells me y'all just deflated, popped the bead, and threw new stems in. For $100. You're welcome, Chip. Whatever happened to washing a customer's wheels after service? read more

Tire Discounters - Tires Near Me - Cincinnati, Ohio

Wow! Pricing and appointment availability was very impressive! Man who runs the front desk even made me a fresh pot of coffee while I waited. You all are a hidden secret for doing windshields! read more

Tire Discounters is not a reputable company. I've been using them for over 10years and three weeks ago I was charged $156 for a tire that I was told wasn't under warranty but once I got home and found my paperwork I realized the tire is under warranty. I went to get a refund, I filled out the refund form and was told it could take up to 10 days for the refund to come back. it's been three weeks now and no refund and when I call to ask about it they say it's being handled. Please don't use their service they will ch you for services you don't need. read more

It was a really frustrating day. I had a interview to go to, and a doctor appointment. As I was driving on the interstate my tire light began to sound and much to my surprise the light indicated my tire pressure was going down quickly while driving on the interstate. I was able to change my tire but miss my interview and the doctor appointment. I drove to tire discounters on Springfield Pike, Cincinnati, OH 45246. I was not expecting my tire to be returned the same day. However, I was able to leave my tire and a few hours later. I received a call informing me my tire was repaired plus tire discounters put my tire back on my vehicle. The manager (Jake) and his team was professional. I will return to this store. read more

Beware! Steer clear! I dropped my vehicle off to them, told them to rotate my tires. They called back 2-3 hours later and said it was ready to pick up. My truck was moved into a different parking spot. I always mark my tires before I take them to have them rotated because it's an easy scam for a tire company to say they rotate them when really they didn't. I get home and check them And my tires were never rotated. So I paid 50 dollars for them to move my truck to a different parking spot. I took it back and had them actually rotate them, but the point is I had to find a ride to and from, again!!! This is unacceptable. I will not be returning to this location and will have to find a new shop. read more

This TD location is my new favorite garage. Granted, I've made that distinction more based on its location than anything else, but the staff communicate well and have been very easy to work with. I will likely continue to return as long as the location remains convenient for me, but beyond that I do actually enjoy working with this shop. For newbies (like I used to be), TD does just about everything that a general mechanic does--not just tires. Be sure to clip the monthly coupons on their website, as well. read more

I had a nail in my tire on a busy Thursday evening. I dropped off my car and was less than excited about the two hour wait since that was about time for the store to close. Yet the staff was very friendly and stayed later to finish my car, overall very friendly efficient, and affordable. read more

Jack was having a bad day - love the tires but every question was huffed and puffed like the world was ending .... Been a customer for years and that's my last time read more

I went to them with one nail in one tire and left there with multiple nails in all 4 of my tires. I literally noticed this because 3 days after my repair my tire pressure light was on again. They claimed they can't patch up my tire twice so I have to do a full replacement. I definitely know this was a lie to get a sale. I left there thinking I was safe but inspected my car for myself and saw that they still left the other nails in the tires. I definitely suspected they intentionally put the nails in my tires then. I then went to Midas touch and they took out the nails for me. Never using tire discounters again !!!!!!! read more

I got a flat tire this morning and was riding on the spare donut. I called TD and they said I could stop in after work and they would take a look. I didn't get there until 6pm on a Friday but was helped right away. In fact they had a new tire installed and I was gone in about 30 minutes. They didn't even try to upsell me into more than I needed (can't say the same for someplace else). I couldn't believe it. Josh Isaac the GM even got a big bug out of my Explorer. Amazing customer service! My day started crappy and ended happy. You can spend your money anywhere, go where you're treated well. This is that place. read more

Went to Springdale Tire Discounters to get a tire repair on my right front tire that had a nail in it. I brought it in at 12:00 pm on 3/29/23explaining the nail was in the shoulder so it would probably need to be replaced. At 3 pm they call saying the tire had to be replaced. 5 pm the manager Josh calls and says my vehicle is ready. I explained I would get it tomorrow as I couldn't get there by 6pm closing time. I go the next morning to pick up my car and pay $248 for a new tire. As I'm driving out of the parking lot I notice my tire light was still on, I got out to check my tire and see my same tire is flat and they put the new tire I paid for on the back right tire, wrong tire and took my good tire leaving the flat one still on there. I drove back and showed Josh the manager whom said he would have it replaced right away. I sat there for 30 min before my car was even moved. Another 20 minutes went by before I let Josh know I could no longer wait I had to pick my daughter up from school. I let him know how frustrated I was that I have paid for good service tire discounters says they have and got he opposite. I missed a whole day of work waiting for my car to be done and it wasn't. I explained I needed to be refund in regards to this situation and me paying for a tire that was not fixed and the wrong good tire being replaced. He said he would give me a refund and put in the refund request which would take 10 days and just to sign it and he would fill it out. I signed it and left. I came back the next day for them to replace the flat tire and put my other tire back on. I waited an hour and a half with others in the waiting room who had been there 6+ hours waiting on an oil change. It is now 4/25/23 and I still have no refund. I have called twice and spoke with Josh who said he would look into it resubmit and call me back which I have yet to receive the call back. read more

Took our 2008 Altima in for new tires before our thanksgiving road trip last week. I was instantly impressed by their customer service and can-do attitude. I walked in and they were able to squeeze me in, even though they were clearly busy. The attention I got was reminiscent of the smaller independent shops, but they're a big enough company to be able to offer great deals on tires. These guys came very highly recommended, and they did not disappoint! read more

Tell why I had to call 911 for one your customers who was laying in the mulch for over an hour? This elderly man could have died. I took him water and stayed until the fire department came. What happened to compassion? read more

From the minute I walked in on Saturday, I knew I was in good hands. They were honest about the time it might take to get the brakes looked at especially once I told them some of the history of my problem. Since I don't live super close, I was going to take it elsewhere on Monday, but they were so kind and instilled such confidence in their ability to diagnose and fix the problem - and to work with me - that I came back. I'm glad I did. Everyone has been so friendly, the place is ultra-clean, and the lobby extremely comfortable. It's also close to a movie theatre and restaurants so if you did have to wait awhile, you'd have plenty to do. I can't speak highly enough about the way I've been treated here and despite that it's not close to my home, I will use them again and again (well, hopefully not too soon - I don't need more car trouble!) read more

I honestly do not think they are trustworthy. I went to get a new tire and I wanted a full size spare since I have a hard size to find. They convinced me to replace 2 tires and use the old as the spare on which brought the bill up cause of the install fee. Then wanted to sell me a rim which the rim I had worked fine.. I understand service advisor work on commission and get paid commission based on the bill but, the customer needs should come first. They really try to pad the bill. So I trusted they put a full size spare in the trunk it was even on the receipt. The car that was getting the tires is not our main car and does not get used much. When I did use it the rim that was fine before was not fine any more and was slowly leaking air (could be coincidence but it's funny they try to sell me a rim I say no then I need a rim) and top it off I checked the trunk and the full sized spare was no were to be found.. be very cautious shopping here I will not be coming back. read more