Caleb was very efficient at the desk and gave me a good quote for a brake job. Great and fast work

They got me in on a Sunday and repaired my tire within an hour. Top notch quality at a reasonable price.

The employees are very knowledgeable and helpful, the whole process of patching my tire was cheap and quick, and they accommodated me even though I came in last minute. Thank you for your hard work everyone read more

The store hours on both the website and the sign appear to be wrong. Drove across town and arrived around 3pm on Sunday. Open sign was off and nobody in the building. read more

I had a tire going flat, Jack at the front desk-Customer Service was awesome. He got me right in and quickly out all fixed. Thank you so much. It was a life saver. read more

Cody was a great help thank you for taking your time to see the real problem with my car . Great customer service highly recommend read more

Excellent service; quick response for my appointment online as well as very professional manner when I checked in. Being a Sunday, it can be hard to find places that are open and can provide service, but this was perfect. The waiting area was pleasant with a tv and bathroom as well as complimentary water, and for an oil change and air filter change I was in and out in about an hour, even with other people waiting as well. Definitely a place I'd visit again, with good prices, good location, and professional staff. Be sure to check in on yelp too, great deals there! read more

This place does great work. Elliott helped me out and was super friendly and honest. I will come back for sure and tell my friends about him. Hands down phenomenal service. read more

With an appointment, a SIMPLE oil change took an hour and half. (Without tire rotation). They managed to find several things wrong with my car, which is their job. However, after sitting for twice as long as I should have, I politely asked them not to price things out today and that would take care of it all another day. Guess what I'm still sitting here waiting on? A price sheet! I also, as a woman, really hate the "man-splaning" of how the car works. Please just talk to me like a regular person. read more

AVOIDE BROADWAY AVE. TIRE CHOICE STORE in Boise. This review applies only to the Broadway Tire Choice store. I have never been treated poorly as I was at this tire store. They received tires I bought and had shipped to them from Tire Rack because they say on the Tire Rack web site they are a "Tire Rack Installation Facility." I went to their store, saw the tires for my Jag and told them I was going into the hospital and would need to schedule installation a few months down the road. They sad, "No problem. Call us when you are ready to install them. When I called them several months later to have my tires installed they claimed no record of them. What??? I called the Tire Rack on-line store to get confirmation they were in fact shipped and received at/by Tire Choice. Suddenly Tire Choice makes the claim they never received them??? Wait a minute. I was there. They showed them to me and now a few months later (as we agreed) my paid for tires re gone??? How does that happen, unless the store is a den of thieves, not saying they are but what the heck? Where are my tires that I paid for? The store guy told me to talk to the Tire Choice District Manager. OK. So I did. A typical California asshole (he lives in northern California). I have an electronic signature showing the tires were delivered to Tire Choice, Broadway and he said, "Not good enough." I have shipping dates from Tire Rack and receipt dates from Tire Choice but that's not good enough. This guy wants to see a written signature. WTF??? The IRS accepts electronic signatures, everybody, but this guy, accepts electronic signatures. So in other words he is telling me he thinks I am a liar because I don't have an actual signature for commerce I was not involved in but his store was? So I am out $700 in tires I paid for because of a jerk named Lon Goldstein who lives in Northern California but controls a bunch of stuff here in Idaho, meaning you really have no recourse if you run into a tough situation as I did. They will first call you a liar then deny everything from there. Another thing about the Broadway Tire Choice store. They failed to tighten my oil filter after my Jeep Cherokee was serviced there. Damn near ruined my engine. Good thing I caught it in time because I feel they would have denied it was a result of their lousy service. AVOID BOISE BROADWAY TIRE CHOICE STORE! I see from the reviews here that a number of women have gotten the run around by the guys at Tire Choice Broadway. I feel I got the same treatment because I am old (75). What they don't know is my background. I know more about automobiles than they ever will. I'm just a bit too old to twist the wrenches anymore. Shame on anyone who tries to take advantage of a lady... but I can definitely see it happening at this store. read more

This is the best place to get your oil changed or any other service done!! It's so clean and they have a nice waiting room with a huge TV, free coffee and even cookies! Elliott is amazing he is so sweet and very helpful I definitely recommend asking for him even though the rest of the staff is so nice as well. You can't beat the prices here!! Tell your friends too.. I forgot to mention you can watch something on Netflix while you wait, how cool!! read more

Tire Choice Auto Service Centers - Huge TV while you wait, free coffee, and even free cookies !! - Auto Repair Near Me - Boise, Idaho

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Great service kegan help me out fast and Easy service I highly recommend them great prices

A lesson learned the expensive way. My work van just stopped so I had it towed to Orchard site. Its was the fuel pump. So to replace that and a $19.00 oil change, it cost me $1085, which is $100.00 more than I was told over the phone. Larry Miller the dodge dealer said they would do it for $320.00 in labor & 192.00 for the part. I would of be way ahead to have to tow truck come back and take to the dealer. Think I'll shed my goodyear card. read more

Truly terrible. Dropped my car off to have the oil changed and the tires rotated. When I picked it up they asked if I'd been told about my check engine light (which wasn't on when I picked it up nor when I dropped it off) or my battery. When I asked what the check engine code was they said "uh, we didn't check but you definitely need a new battery". So I asked them to go check. They ended up jumping my battery and and telling me that the check engine code was because I had a dead cell on my battery. Don't think a check engine light comes on for that. Furthermore, when I took it to ORiley auto parts later that day the battery , alternator, and starter all tested fine. Not sure why they think it's okay to treat anyone like this- but I have to assume it's because I'm a woman. Screw these guys. read more

Probably the worst place you can go to have your car serviced. They broke my bumper then did not even let me know about it until I figured it out myself. I spoke with three different managers including the District manager ( who is an idiot) he assured me they would not be paying for any type of repair to my vehicle . Three years and three cars of service and thousands of dollars spent at this shop. I will never be back and they will never get my business . Do not spend your money here ever!!! read more

Brought my truck in for a flat repair. They got is right in. Then they told us we had 2 tires that were in question..haha... thanks for the info. They are only 8 months old and as I'm looking at a tread recommendation display on the table so I asked the guy where our tread would be rated. We didn't buy any tires today. We do have a warranty on the tires...yay, now off to a different dealer for that. Anyway, I recommend this shop. read more

Brought my truck in for an oil change and tire rotation. Took an hour and a half (which is ridiculous in my opinion.). The sales staff at the front desk were unsympathetic and unfriendly. I'll be taking my business elsewhere. read more

I trust their team without question. They are knowledgeable, courteous, and prompt. My latest visit ended up being quite the list of needed repairs and not what I expected. But Gerry was fantastic: thorough in explaining what they'd found, the recommended services, and any alternative options I might have. Gerry even went as far as to take photos of my leaking radiator and text them to me so I could see the damage. He took care of my vehicle from start to finish, worked with my schedule, and did it all with a smile a GREAT attitude. Their work is impeccable and their prices affordable. I will be visiting them for all our future service needs. Thank you so much, Gerry! read more

Though I haven't taken advantage of all of the services offered by this service station, I believe that the folks here genuinely care about providing a great service and keeping their customers happy. I've come in for two full synthetic oil changes because they offer high quality oil products at a very fair price. Each time, I've walked in rather than making an appointment and the wait time has been quite reasonable. To save a little more time, it's recommended that you call ahead and schedule an appointment. Though I'm not yet in need of new tires, the folks here took a good chunk of time going over potential tire options and really seemed to know their stuff. Honest folks who genuinely care! read more

Went in with a rental to fix my tire, front staff was very friendly and helpful. Did not charge me or enterprise.

Christian was wonderful. Dealing with all the fun when it comes to fleet vehicles is not everyone's favorite thing to do. He made it seem easy. Oil change and tires are great - truck rides great. Will be back! read more

These guys were super cool. I came in after I got a flat on the freeway and they immediately helped me. Got me back on the road super quick, changed out my tire and told me it was on the house. Very generous, good people. read more

They were awesome! Had an issue with my car window, called in for a quote and they happened to be the cheapest in town. I figured it would take several days to get in but ended up being able to get help within the hour. They had amazing customer service thanks to Doug! They got me in and out within an hour of showing up. I recommend these guys to everyone! Can't thank them enough! read more

Great people! New manager is very knowledgeable and professional. Will definitely be bring my car back, when needed! Thank you

Superior tire team took great car of my vehicle. Knowledgeable and experienced staff. This will be my go-to location from now on for all my cars. read more

The ONLY place I will go to for any kind of service. They truly care about me as a customer and do everything they can to get me back safely on the road for an amazing deal. They have even provided me services at little to no cost! Cannot say enough great things read more

Shaddy and unethical place of business! I took my car here on Sunday Jan 12, 2020 to have a flat tire fixed. I paid $19.36. I was told by the mechanic he had to plug the hole and that the tire would be fine. Two days later the same tire went flat. I went to Les Schwab and learned there was no plug in the tire and the nail was still there. Les Schwab fixed the tire for free. I called Good Year (Superior Tire) to speak to the manager Randy. I told him what happened and all he could say is I will look into it. Randy also said he would give me a free oil change. How is it a free oil change when Good Year (Superior Tire) still owes me $19.36 for the tire they did not fix. Do not take your vehicles here! If they are willing to rip me off for $19.36, I wonder how many other customers they have done this to? read more

The guys at the front were super nice and helpful, they didn't try to up-sell me and they gave me a really great price for my oil change! Will definitely be going back read more

So apparently this business has been sold in the last year and new management won't stand behind work done prior. Had bought brand new Goodyear tires in Eugene, Or. 1 month later one tire got a nail and went flat. Took tire in to Broadway location where they refused to replace the tire and charged me for a new one. Well after taking the car to another shop for rotation it was identified they had sold me a tire of a different size. Shop now says no biggie, don't worry about it and we won't do anything about it. You can guess how much of my business they will be getting in the future. read more

I called Miracle Tire looking to get roadside assistance as I had a horrible cold and changing the tire myself was not happening. 2 hours later they still had not shown up. Therefore they lost a sale. read more

Wow- I call these guys up to see when I can fit my car into their schedule. They said "now". I get there, the parking lot is full, they still got me in and out within an hour. Tire repair and oil change. Price was fair. If you're wondering if you should call, just do it. read more

Truck failed smog. They squeezed me in for the repairs and I got my truck back the same day. Super fast. Favorite shop!

THE Staff at this place is great! I told them I needed to be somewhere at a certain time, and they got me in and out with plenty of time to spare. They treated me with respect and were very courteous. I will definitely be going back for oil change and tire rotation. read more

I called ahead to determine if they were really busy to get a time frame for getting a slow leaking tire repaired. Each of the THREE TIMES I called/recalled them someone picked up the phone on the other end and all I hear is dead silence! Anyone with ANY common sense much less business acumen KNOWS that you need to be accessible to your customers by phone at the very least! I took my business to the tire service station that answered their phone promptly & courteously. read more

This is the greatest tire and auto repair shop in Boise and beyond! I have "2" vehicles that I have been bringing here for going on 6 years now. The staff is friendly and knowledgeable about my auto needs and they even provide me transportation where ever I need to go when I've had to leave my car over night. I LOVE THIS PLACE! I strongly recommend that everyone stop by and check it out. read more

This review is related to both the Garden City and Downtown Locations as I dealt with both during my ordeal. Highly disappointed in the standards at this location and the downtown location. My new tire search began with calling around to a few places and good year offering the best price overall for four new tires for my vehicle. I was so excited to get a price that almost matched online prices. I figured Good Year is a reputable company right? What could go wrong? I went ahead and ordered my new set of tires with them and they arrived the next day. After my vehicle spent most of the day at this location (even though I was quoted a couple of hours) I finally received the call that my vehicle was done. I picked up my vehicle and drove home and it was late so I didn't do any other driving. The next day I woke up and had to run some errands. I immediately noticed my front tires had an extreme wobble to them and the truck was pulling to the right which was not happening before the tire install. (This is the second time I would go to good year). After calling and speaking to someone there I brought the vehicle back and they explained that they had just switched balance weights and that the ones they use now ARE NOT as good as they used to be and it must have fallen off the front tire as it was out of balance again (Why would you tell a customer your products are bad and continue to use them?). After they had my vehicle for an extended period of time, I was able to get back on the road and run my other errands when I noticed that the pulling right issue was still present. I was getting frustrated at this point and called back again the next day. I was told by the employee over the telephone "I'm sorry, we weren't able to get it up on the rack yesterday so we didn't get to look at that issue. Why don't you bring it back?" Not to mention, uh... If you weren't able to fix one of the issues because you were too busy why would you hand me back my keys and tell me "You're good to go!" on my second visit back? So the next day I brought my vehicle back for a third time and was told they would get to it when they could. I ended up grabbing some lunch for an hour or so and ended up going home via Uber expecting it to be awhile. As soon I got home I received a call from an employee explaining my tires were to big to get on the alignment rack. HOW. IN. THE. WORLD. Could you guys not know this before I brought my vehicle back for a third time? You knew my tire size because you've dealt with my three times now. Come on guys! I was told I could go to the downtown location where they have a larger alignment rack. I called the downtown location and explained what was going. The employee here was fairly rude employee and apparently he was someone doesn't have a very large vocabulary because his only reply each time I spoke was an awkward "alright". In the end I didn't end up going to the later appt. as I no longer trust good year to preform adept services. It appears that once they have your money they no longer care for you or the problems they have caused you. I highly suggest paying a little more if it is your case and going elsewhere. STAY AWAY FROM "BAD YEAR" Tire! read more

Good service, honest people. Not trying to charge me for a bunch of unnecessary stuff.

Dishonest and negligent. Went in for a flat repair and they offered to change the oil for $ 18.00. Thought all was well until we popped the hood the following day and found the exhaust manifold dismantled with bolts missing and air filter lying on top crushed. Service manager acted like he would make it right but resisted giving me his last name. Do not trust these guys.... read more

Horrible experience. Ignition switch and stearing column replaced. 3 weeks later smoke out of the switch. Had to be towed. Next I needed a new radiater due to the tow company. Next the aircondition condenser, connected to the radiator, fell out and dragged on the ground. Prior to this they did an oil change, it leaked like a sieve, they put the wrong oil plug in. This cost me over $700, they deny the shorted wires could have taken out my starter, they also denied my ac condenser was caused by them until I showed them the bolts going through the new radiater. read more

The estimated time for my service was about almost double the wait time. I had tires put on the car and spare tire was not put back correctly. read more