Be forewarned this business operates under several names and appears to change their name to avoid the negative reviews. Has a mailing address of "1650 W Targee St., Boise ID" which is only a PO Box, and uses stock images for 'Ingrid' who will be the contact for the stock text messages they send. You can see the entire text conversation we had in the photos I've submitted so that you can see evidence to back what I've said and also that what actually occured this fraudulent business differences significantly from what they will claim in their response. Horrible customer service only through texting and their technician never arrived nor contacted me directly despite several requests from me for the technician to contact me so that I could coordinate linking up with them at a large truck-stop. I sent in a Google Maps pin drop to my exact location. Once I was notified their technician had arrived I tried to establish contact with them through their text dialogue and only received automated messages in return and a video of their technician driving around the wrong truck-stop. I notified them their technician was at the wrong location and heard nothing back from 'Ingrid' their automated manager. Please see my attached photos of the entire conversation as proof of their lack of response and refusal to refund my money. Additionally I was advised to choose 'diagnostic' when I asked for a power steering line repair, and then after I paid was told they would only perform a diagnostic and something about conforming to state laws. This is entirely unacceptable as no state law prohibits them from repairing a power steering line as originally requested. Use this business at your own risk and do not trust what they say in their response. They were NOT at the correct location and never attempted to contact me to link-up. Trust the other negative reviews. $238.50 for a 'diagnostic' that they never performed and still charged me for. I used another mobile mechanic, Richard Wilson, with Elite Mobile Auto Repair who actually arrived and repaired my power steering line for $154 and even drove himself to three different auto parts stores to locate the correct parts. This is good service, not what 'Mobile Tech Auto Repair' does with stealing money for nothing. I filed a complaint with the Better Business Bureau and applicable licensing authorities and they received no response from the owners as this is a shell business set up under several different names and addresses. No business should be able to outright steal money for services willfully not performed. read more

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I contacted Mobile RV Tech about inspecting the brakes on my RV. I initially received an automated response, followed by a text message from a representative. They refused to speak with me directly and demanded upfront payment before sending out a technician. They quoted $185 for replacing the drum brakes, which is far too low for this type of job. Overall, the experience seemed very shady, and I would avoid this place. read more

I was looking for a mechanic that can fix my car window. My window stop rolling up and down. So I search for a mechanic and this website came up. I called the number and Chevy is the name of the person who I spoke with. Made an appointment for today at 4pm and he was at my place on time. What I liked about this is that the mechanic comes to you its a $90 dollar to diagnose the problem and if and gives you a prices of how much it's gonna cost and if you choose to go with him he applies the $90 dollars to the full price. I asked him to look at my other vehicle and he fixed everything on it and changed my battery. Chevy is super nice and he enjoys working on cars. He was fixing my cars while I made dinner love that instead of waiting in a lobby or having to get a rental or a ride home to have someone work on my car. 1.5 hours of labor done at home. read more

Mobile Tech - Auto Repair Near Me

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STAY AWAY! I booked an appointment this past Friday night(6/28/24) to have my starter replaced on Saturday morning(6/29/24). They make you prepay for 100% of the quote they give you to book the appointment, so I begrudgingly paid the $656 they quoted me. The tech shows up at the scheduled time, an hour later he is knocking at my door saying he needs to take a break for 2 hours to research how to get the starter out. He removed the two bolts but could not figure out how to pull the starter out, so he left to take his break and do his "research". While he was gone I got under the truck and had the starter out in 30 seconds! Messaged him to let him know the starter was out and the new starter is ready to be installed. He replied with a NEW quote for an additional $850 to remove hydraulic lines to get the starter out. I continued to tell him the starter was already out and the new starter could be installed. He continued to tell me i had to pay the additional quote for him to come back, and his next availability was on MONDAY! At this point i had ordered the new starter from Auto Zone, went and picked it up, and had it installed in less than 20 minutes. Now they will not respond to my messages, and refuse to refund my money. I basically paid this company $656 to remove two bolts!!!! This is why people don't trust mechanics. Highly recommend staying away from this completely unethical company. *Update: Business "owner", Ingrid B, replied to my review stating I never paid the $1280 invoice. I literally posted a photo of the invoice I paid, from the original quote, which was $656 + tax for starter replacement, $1280 was quoted IF there was additional work such as driveshaft or hydraulics removal, which was NOT NECESSARY to comete the job, so the original invoice should have covered the repair. As I said above, the tech could not figure out how to remove the starter, so he then wanted me to pay the additional invoice to remove the hydraulic steering lines for him to come back and finish the job. I informed him multiple times that I got the starter out and the hydraulic lines absolutely did/do not need removed. They still will not answer my calls or texts, and I'm having to communicate with the company on this yelp review. Do yourself a favor and use "Auto Tec Connect" for your mobile mechanic service needs. read more

Mobile Tech - Here is my receipt proving I paid for the services that I never received. - Auto Repair Near Me

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Does the photo below look like a spark plug that has been recently changed??? I was charged $200+ for coil pack/spark plug replacement (for a one-hour job). RIDICULOUS!!! DO NOT use this ripoff company!!! read more

Mobile Tech - EXTREMELY fouled spark plug that SHOULD HAVE been replaced. But WASN'T! Total ineptitude! - Auto Repair Near Me

We have been traveling cross-country from PA and heard the dreaded brake grinding. Had never used a mobile service and thought it sounded more convenient than sitting in a shop for 2-3 hours. The tech was prompt and provided a diagnosis with a quote. Once agreed, he sent photos of the work in progress and answered all my questions. Also waived to diagnostic fee once I decided to move forward with repair work. Payment was easy via secure online service. Test drove after repair and everything was in order Great, friendly service. Would recommend and use again. read more

What a complete scam artist. I called because our RV furnace is not working and he came out and didn't do anything for $125 but check the batteries and the batteries have a charge on them. He wanted to sell us $400 batteries. I spoke with another RV company but since we couldn't take the RV in I had the mobile tech come out. They said there's no way it's your batteries. If you are getting voltage on your batteries, it could be propane, it could be fuses, it could be 1 million other things but it is not the batteries. I strongly don't recommend this company. Update: we had another company come out to assess it and it was not the batteries even though the technician vehemently expressed that is the only issue it could be. This company is all about switch and bait, and I'm going to turn them into the Better Business Bureau and refuse the charges on my credit. read more

Mobile Tech saved me! They were quick to respond to my text and were at my location shortly thereafter. A diagnostic was done, parts secured locally, and I was on the road soon. I found their prices fair and their technician friendly. A great service to have in the community. Highly recommend. read more

dead battery was taken care of fast and efficiently! very grateful for this service will definitely use them again

I have dealt with these individuals twice in person and more via text. I would highly suggest you go elsewhere for your Auto service needs. This is what I dealt with: - My AC went out in my RV and I looked up some companies on Google, these people had a decent rating and were easy to get ahold of. I booked an AC diagnostic service and asked them to contact my warranty people directly (which is fairly standard). First contacted them on August 4th and it was not until August 14th I booked an appointment, they did message a few times (typically after I contacted them) saying they had not heard back from my warranty people. So, why not, I will go ahead and book the $160 service to tell me what I already knew (and had told them) - a fuse was blown to the AC. Where? No idea but it was blown. They told me a more intensive diagnostic would need to be done and would contact my warranty place. - Wait until August 23, finally reached out and according to them they hadn't heard. Well, it is hot here in summer. So I booked the service eventually after hearing no updates from them on September 8. They come out on September 12 to do a more extensive diagnostic test. I am told I need a new AC unit, which is expensive. - I call my warranty place (who is nationally known and has a higher review score in general), tell them I am frustrated that these Mobile Tech people have been calling them and they aren't returning the calls. I stood up for Mobile Tech as I believed them! I was then informed, they had only called ONCE in early August, they never called for the second diagnostic at all. That if they called today the wait time was 20 seconds and they would be connected directly. I share the information about claims with Mobile Tech - what number to call and times, etc on September 14. Then I wait. - I do not hear anything from Mobile Tech, so I call my warranty place today, September 16, and ask them - did they ever call and make a claim? No. So, I would think this means I should find someone else because while I do not know who to believe, I feel like I am getting a run around. - I go to submit my reimbursement information from Mobile Tech to my warranty place and I am told I need the document that shows the actual work done, the price, and has my signature. Well I have that document from the first diagnostic (yellow carbon copy form), but not my second. I signed the second one and never got a copy, instead I walked out so that I wouldn't bother the technician. The technician did not leave my yellow copy behind. So, I contact the company, asking for them to send a photo or a scan of this document - they refuse to do so. According to them it is standard procedure to leave the yellow copy, I am sure it is but in this instance it did not happen. People make mistakes, that is understandable, but to refuse to send me over a document I signed for work is ridiculous. Moral of the review? Find someone more professional and is willing to work with you, communicative and honest throughout this entire, expensive process. Update as of 3pm on 9/16 - the customer service lady, who is fairly quick in her responses to messages, is now harassing me via text message. Telling me my review was not honest/fraudulent, calling the warranty place liars (but the information with details given by them makes this difficult to believe), and more. They even sent me a text message with my address on it, making me wonder why on that one. Even if you do not agree with my review, which was completely honest, detailed, and had both positive and negative aspects listed - that is highly unprofessional to harass me via text message. read more

These people SUCK. They installed a so-called backup camera, which ended up with all kinds of wiring inside my car, and which provides ZERO backup guidance. I HATE it. I have no manual for the thing, and I want them to come and remove it and give me my money back. read more

Worst experience in a long time with a so called mechanic. They don't answer the phone and everything is done over text. Prices are super high and after diagnosing problem the vehicle died again. Wanted to charge me again to come fix the work they didn't do the first time. STAY AWAY. Horrible business. read more

After spending 3 weeks trying to get my money back and no service done on my vehicle I have resorted to leaving a bad feedback. There is no way to speak to a live person to resolve an issue. You speak to Ingrid who is a computer and gives you computer automated responses.... and then you just continue in circles. The whole thing sounded really great at first. Everything was set up but no mechanic showed up. I had already paid for the service on my card. And had no way to get to a live person to figure out how they could fix it. I'm done I guess they can keep my money cuz I can't get it back.I can't comment on the quality of work because I've never seen anyone. if alive person out there reads this and wants to contact me I am more than happy to resolve this and remove my rating. But Ingrid has not helped me. read more

Bid low, bill high. Explained to the technician the problem and situation with the starter and changing the starter, after about an hour he repeated the problem and said the cost would be nearly 3X the estimate. So a bill for nothing and fixed by the dealership for the same amount as the original quote. read more

I had problems with my housing to my radiator and I gave him a call he came out in an hour and fixed it such short notice he was quick and got the job done Way before I expected it to be done . He was so polite and courteous and that is one reason I choose him as well. His kindness was what I needed at of time of stressed out situation. I had called a couple other mobile units and they were so rude on phone that I didn't even bother with them even though they were cheaper, but I rather pay more for kindness any day. His price was great and if I ever need service again I will be calling him again and will be passing his number to other for business knowing that I made a great choice. Thank you so much for your service and kindness read more

My A/C quit working on me and I needed it fast for a road trip I was going on. Every mechanic I called was fully booked for weeks at a time. I got word of Mobile Tech Auto Repair from a friend and made contact with them and they got out to my car the next day and made all the necessary repairs and made my A/C work better than ever. They are highly professional and took pictures of their work to instill a sense of confidence in their work. I highly recommend their services if you are in need of some quality work done, especially if you are in a time crunch! Thank you Mobile Auto Tech Repair! read more

Same issue with my Lexus IS250, nav screen didn't work. Brought it in and Elio fixed it for Way less than any other place would have not to mention the dealer. read more

This is a scam, avoid at all costs. The first indication I should have looked elsewhere was they charge you before scheduling a service call. A was broke down in a rest area and needed to have my alternator replaced. They charged me $1000 and did the work wrong and then just ignored me. there is no one to contact to get a refund, all communication is done by text messaging and the address is a PO box. read more

This place saved me over $3000 on my Lexus Navigation system. I had an issue with my 2008 Lexus IS250 Navigation system this past summer when it just decided not to respond to touch. I purposely chose my year of car because it still used a touch screen which I felt was faster and more user friendly. Well, I think I may have "touched" it a tad too much with the AC and address input I frequently use. I knew the screen worked, since the map showed, but every time I touched it, it would just shift to right. I couldn't change the settings on my AC, or input addresses. I took it into to Lexus of Cerritos and when they checked it, they said I had to get a refurbished one but it would cost $3800. I wanted to CRY! That was more than half of what I owed on my car, AND we just had a wedding I was slowly paying off... So, after some frantic calls, someone gave me the idea to look at the Lexus Forum online and sure enough... Some clever handy men took apart their cars and fixed a similar issue. Well, I was not about to try to take apart my car, and I definitely knew my hubby did not have the patience for this. The owner, James, at MobileTech agreed to troubleshoot it for me. I used to live near this shop and I thought, maybe a shop that does audio systems and installation of DVD players etc, could do it. Sure enough, left the car for a day and my Navigation system works like a charm. $300 and we parted our ways and I've been driving happily ever after. I owe James my first born. =) or we will just name our first born after him... read more

This is where I got my education in car sounds. Literally, you get what you pay for. Show up with little money. You'll get a little money job. Show up with big money. You'll get a big money job. Elio is my boy. Laid back with a calm demeanor. Tell him you know Marvin. read more

Run away from this scam. Wish I read reviews first. Needed to get valuation for travel trailer. Prepaid which they required. Guy seemed friendly when he came. Explained I needed value and detail why it was that value. Said would send in one hour. All I got was demand for another payment $6360 to do repairs. Kept texting that needed to know what trailer is worth. Tech kept insisting that demand for further payment was breakdown of repair costs, even after I sent screenshots twice of the same demand for payment. Kept asking for human contact. Pleaded for someone in person but they shut me down. Never got valuation. $95 Down the drain. read more

Bad Vibrations. Horrible Parking. Martin R. is wacky. Owner is sketchy. Overpriced alarm system that failed to work after two days. I had to inconveniently go back so they can put another. There's no reason why anyone should return to get an alarm replaced only after 2 days. Save your money and time and go elsewhere. read more

This is a scam company and I hope someone will take their license away. I called them yesterday to unlock my car . Some guy arrived and started being very nervous and he looked like he doesn't even know how to unlock the car. He wanted to charge me but i told him ill pay after he unlocks my car. He refused and left me hanging there saying i need to call other company. I called different company and they unlocked the car without any problem and charged me$67.00, after they provided service. However, 30 minutes later i receive a text from this scam company saying that they charged me $180.00 for service and they thanked me for the the service. This scammer continued texting me saying how service must be paid because he was called by me . Hmmmm, i don't think so. Payment has been disputed with the bank and these scammers will not see the dime. You are scam company and doing criminal activity. I will also file a report to Better Business Bureau. read more

Order to make a box for my bass in February 24 2017 together for a complete installation for my automobile, and the answer I got for more than 2 months was already almost we have your box, next week we make your box, we are so busy and again next week please ..so indeed Since change of owner this place very bad service workers very poorly read more

Overall bad experience. Good vibrations from the owner in the beginning, however my alarm system and installation was overpriced. The alarm system worked well for the first two days then suddenly stopped working. I returned and couldn't get a refund. Waste of money and time. read more

Like everyone else, our IS navigation screen was not recognizing our touch. We did a simple google search and here we are. Perfectly working navigation. Mobiletech was top notch. Elio (sp?) explained exactly what they were going to do and delivered. Saved us a ton of money. Highly recommend. read more

Amazing service here! Took my truck here cause I kept having problems after getting my system install on 11th st! The guys here do professional work! It's organize and clean! You get what you pay for! read more

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Great job. I have a 2008 Lexus IS250 which had a factory defect which causes the navigation screen to stop responding. This renders most operations for navigation, radio, and climate control useless. The dealer wants $2000 to $2500 to replace the entire head unit device. MOBILE TECH does the repair by pulling the entire dash unit out without damaging your console, finding the damaged portion of the faulty ribbon cable, repairing the damage with a circuit writer, then reinstalled the dash. The work is professionally performed, and he charged $300 as he promised. We had to leave the car with him for 7 hours, but it was worth the wait. If you have an IS250 or IS350 with this problem this is one of the only professional places you will find with experience who will do the repair the right way, and also warranty the work for 6 months. read more

TEAM MOBILETECH!! They're experienced, honest, innovative and experts in car audio. Their work is impeccable and they stand behind all jobs. They're known for their custom jobs~ looks original and sounds even better! Not only audio but they also troubleshoot Lexus navigation systems. I referred my cousin and they fixed her navi!! read more

Elio did a great job on my audio installation. He did very professional job. He was very courteous and polite. He was honest about what I needed and the cost. Definitely come back to this place. Thank you yelp for helping me find this place read more

Elio did a great job fixing the non-responsive screen on the navigation system of my lexus is250. I searched hi and lo looking for a reasonable price to have it fixed and Elio was by far the cheapest. I had been quoted $800 and up and I was not going to pay that! lol So when I came across Mobiletech I was so relieved. The service was quick, reasonable and Elio was very helpful. I would definitely recommend him for anyone having technical or electrical issues with nav or radios. read more

Excellent job. I have a 2008 IS250 and the navigation screen just stop responding. This controls all of my functions climate control. I called the dealer they wanted around $2200 to $2500 to replace the entire unit. I tried other places and they said it would be around $1500 cause they needed to be sent out to Gilmore for repair. So I tried Mobile Tech and the work was done for $350. It takes all day but it was worth the wait. The staff was great and I am very pleased with their work. Thanks Yelp for helping find this place very pleased camper. read more