I really enjoy this location and the service I receive. It's not the closest location to me, but…read morethe team here is dialed. Heber, Thomas and Davis go the extra mile.

Went in to get the pressure changed in the tires on my little truck. They hook it up to a cool…read moremachine that takes the tires to the correct pressure and stops. I asked them to check the pressure in the spare under the bed and set it to the same pressure as the other 4. He asks wouldn't I rather set it to the max pressure?(60#) I've done tire repair dating back to 1988. I politely tell him no set it like the rest. He crawls under the truck then tells me the pressure is to low for his fancy machine and it won't air up the tire. He tells me if I get the tire out from under the truck they can put it in the cage and air it up there. Umm... No! Instead I took the truck over to the air pump at Walmart and paid to put 40# of air in my tire. Sometimes simple is better and my time is valuable.

I called to ask about getting some work done on my SnugTop shell. The gaskets are worn out, and the…read morerear window doesn't close properly. I briefly spoke with someone who then put me on hold. After waiting over 10 minutes with no update, I finally hung up. What's even more frustrating is that I also sent an email inquiry several months ago and never received a response. Between the unanswered email and the phone call that went nowhere, it's hard to believe this is how customers are treated. If you can't take on the work, just say so. If you're not interested in fixing the issue, just say so. If you're too busy at the moment, at least take my number and offer to call me back. Leaving customers on hold indefinitely and ignoring email inquiries is not acceptable. Based on my experience, I can't recommend this business.

Ask for Pete! I am LGBT and was treated well. On a scale of 1 to 10 there staff are a 13 off the…read morechart. God bless you all!! Thank you!!! Great service and tires!!!

Needed a rear differential. They were able to get me in, same day. The staff was super friendly and…read morehelpful. They did not try to upsell any additional products or do any sort of upselling. I had my car back in 1 hour and was back on the road. Highly recommend. The store is inviting, though does smell like tires. Complimentary popcorn was nice for the kiddo too!

Paid to have a rear axel seal (twice) put in my jeep. Went to another business to have some…read moremaintenance done on the tj. They said said the previously mentioned seal was leaking. The new shop investigated and found that Commercial Tire gouged my axel shaft with an angle grinder (when they were cutting off what the needed to cut off to replace the seal). Bad enough that they damaged my property and didn't say anything, but rather filled the gouge with silicone ( are you shitting me?) put it back together and sent me on my way, to have issues later. The oddasicity is mind boggling as well as insulting. To their credit they did pay for the new axel shaft, and I did get an apology. Regardless, I will never use this business again.

5 stars all the way for how incredible of a job Nazar did putting the wheels on my raptor! Booking…read morethe appointment online was super easy. I was able to pick exactly what I thought I needed, and the date and time for the appointment. Nazar showed up, and even explained to us that we wouldn't need everything we had initially selected. I can't say enough for how great of a job he did! The wheels turned out better than I expected, exactly what I was looking for. You cannot beat the convenience of calling these guys up versus going to somewhere like Discount Tire. There's definitely a reason they have 5 stars across all platforms!

Amazing work, great communication. Saved me in a pinch and helped me with center lock wheel removal…read moreand coating.

"Great experience at Big O Tires on Broadway! I spoke with Alex over the phone about my daughter's…read morebrakes, and he went above and beyond to help when she arrived. He was honest, professional, and resolved the issue quickly. It's rare to find such trustworthy service. We will definitely be back. Thanks again, Alex!" LB

Huge shouts to Britain ! He's the man !! Their 'competition' laughed & talked down to me like I'm a…read moredumbass when I told them the vision. But these guys got it instantly and knew what's up. Great folks great service very easy & cool to work with

Just bad experience. First time they cracked my wheel lock key, no biggie it still worked. Then I…read moreneeded a rotate and balance, told them just to take it easy on the wheel lock key. They called and said that the key was broken and but could still get the lug nuts off just not back on. Okay fine asked for a whole new set of lug nuts with a key, shouldn't be too much right. 220 dollars or so for a set... so I found my own set at discount tire for 80 bucks. Dropped them off at Les Schwab to replace all the lug nuts with a new key after hearing they can remove my old ones just not put them on. Then I received a text saying my vehicle was ready, I got there and they didn't do any work and the wheel lock key was in the same condition from when I brought it there. Never going there again. Ultimately tire choice auto services took my vehicle in no problems, used my old wheel lock key which worked just fine. Got me taken care of in a timely manner and with super polite service from Caleb.

I've been a Les Schwab Customer for over 35 years and faithfully have my tires rotated every 3000…read moremiles. I can't ever remember a time when I was NOT treated respectfully and appreciatively. Though personnel has changed over the years, the quality, professionalism and service is indeed stellar. Special thanks this Visit to Receptionist and Customer Service Professional, Vanessa. So very appreciative, Les Schwab.

Service was quick, great quality and the price was much less than the original quote. Highly…read morerecommend this place.

I've always had good experiences at this location. But the last time I went the kid in the front…read morehad zero customer service skills. He made me wait in line without an explanation for almost 10 minutes while he was calling his vendors for lead times on something. Just hearing him speak to the vendors you can tell he either had no experience or just wasn't trained properly. He could have spent 3 seconds seeing what I needed instead of making multiple phone calls. They weren't busy, there were only 2 other people in there.

I dropped in to get a tire fixed -- a screw was going through the tread. The repair was completed…read moreon schedule (about a half hour) and on budget. The staff was pleasant.

My father's car had a battery issue and upon my attempt to fix it, I discovered I was out of my…read morerealm. And naturally my dad needed his car for church services later that day. I frantically called a couple of nearby shops but no one could guarantee a speedy repair...but Tire Choice told me to bring it down and they would do their best to get me in and out as fast as possible. Mission Accomplished! Brad and his team did a great job. If we need other work done to his car, we will be back.

They did an amazing job! My wheel looks brand new again. Fast and professional! Thank you!read more

Great service - quick response and wheels look great. Technician was patient and transparent…read morethrough the process

They were friendly and very professional. Great people doing a great job. I give them an A+read more

I've been going to this specific location for years. There's not a team like it in any other…read morelocation. Everyone is real and wants to help by doing what they can. All the mechanics are super communicative and the front desk receptionist is outstanding! Every single call including my past due reminder calls are always kind and helpful never aggressive or rude. i've had bad experiences at every single location besides this one. From my car being drive with my handbrake to miscommunication on scheduling to no kindness. The boise location has got it down to perfection!