Everything customer service is awesome. Everyone that works there did awesome job thank you very…read moreHappy customer

I went to get a tire repair. Learned a lot about how that is done now a days....not happy with the…read morereasoning. My review is based on the fellow (who was training a new guy) and his attitude with me. He was arrogant...like I had new clue, I am a retired mechanic...and condescending. It was clear to me that he just wanted to get $$ out of me. I will not go to this store again. My sons have worked at America's Tire. I have run this stores tires, only, for decades. I am so disappointed in the entire interaction.

So I am 60 year old women on disability and I can not begin to tell you the world that the…read morecommercial tier shop on 21st and Chicago is the only place I will take my car they are so honest and helpful and the world should use their shop. Arron , Brody and Josh that work their are my super heros

I have used this C/T location for all my tire needs. They are always very accommodating, friendly…read moreand customer oriented. On a busy Memorial Day Weekend Saturday, Todd was able to get me in for a tire pressure check, and a lug nut torque on my motorhome, in a minimum amount of time. Thank You!! I would recommend this C/T location to anyone. Stan M

Super easy to work with, they took my car in and replaced my damaged tire quickly and efficiently…read more It was affordable and they have friendly, helpful service. Thank you!!

Good service. Really nice staff. Came in with a wobbly tire and it was fixed in no time. Tire under…read morewarranty got replaced with no extra cost. Definitely going to recommend them to others.

Service was great. Friendly people…read more Great location. Clean establishment. Thanks for your help

Roger's is not longer the family run business, it is now corporate America. The service is pretty…read moregood and the mechanics are still the best. But the pricing is now out of the service writers hands, it is all automated and the prices have went way up and no negotiating. You pay a high price for each item like diagnostic fee of $90 for 5 minutes work. After 50 years of dealing with Roger's I am now on the look for another shop to do my mechanic work at a fair price. This is still small town Caldwell and now they have lost touch with that for the sake of more money, money, money. Sad to say this is where America is going, American Greed!

Been using this business since 2019. The quality of work is always great. The people are always…read morefriendly and knowledgeable. The technicians are top notch and I give a special nod to ANTONIO. He has done so much good work for me, I am truly thankful for his expertize. Have gotten Tires, shocks and dampeners plus oil changes on 2 vehicles when needed over the years. Always perfectly done. The cost has been the best I can find in my area. The shop manager is a pretty awesome guy as well. You cannot go wrong by having the service you need done here. Thanks all!

They used to be great - reasonable, prompt. Last time, I…read morebrought my truck in to replace one tire (I provided the tire because they didn't have the same one, and it's a 4WD so all tires must be the same). The guy didn't bother to measure threads on other tires which is essential for a 4WD vehicle. Fortunately, I am an automotive professional myself so I did it prior to bringing the truck to them. When I mentioned it to him, his face said "blah blah blah". Next, he overtightened lug nuts, and if it was not for another guy... How hard is it to check torque specs?!? If it were some kind of a ford or bmw, he would've damaged rotors, and if it were a chrysler, he would've stripped studs. And finally, they charged $50 for mounting and balancing ONE tire. How screwed up is that?!?

Amazing customer service!! I had an emergency and they swooped in like super heros... Lol....but…read moreseriously. I was greeted outside as I pulled in by Christian, he happened to answer a question I had about installing tires that I was bringing in. He then walked in with me and introduced me to the manager, Carlos who took excellent care of what I needed to have done. Highly reccomend this place! Just the perfect place for excellent customer service and honest work!

We trust Bruneel with both of our vehicles for all work done. Carlos, Christian and the whole team…read morekeep us up and running and are TRUTHFUL about service our vehicles need. No need to visit Les Schwab - Bruneel is a full-service shop with great employees!

They got me right in! Fixed the issues with my car and a bad antifreeze leak! Got me a ride home…read morewhile I waited and price quoted me with no fuss or changes!!! These guys are really great and easy to work with!!!

Customer service was great I'm glad I went here to get my engine checked. Thank you! Made my day…read morebetter knowing I don't have to worry about my engine.

Had to get a starter replaced. Shaun was very helpful and ended up saving me 200 dollars. Very…read morehappy with their service and work. Highly recommend.

I was on my way, taking my kids to school, when my car started making a horrible metalic squelching…read morenoise. I panicked and stopped into the nearest auto repair, which happend to be Perfection Tire. They greeted me promptly and took my car right back. Kelly, the owner, fixed the problem and had me back on the road in no time flat. The service is grade A and the people are A+. Thank you Perfection Tire! You now are my go-to car people.

My husband brought my 2019 Subaru Forester Sport in on Monday to have the tires switched. What…read moreshould have been a routine service turned into an extremely disappointing and costly experience. When the work was completed, we were initially told that two lug nut studs had cross threaded. After inspecting the vehicle ourselves, it became clear that every lug stud had been cross threaded. Rather than taking responsibility for the damage that occurred during the service, the staff repeatedly insisted that they were not at fault. Ironically, throughout every conversation, they continually emphasized that Subaru lug studs are well known for being easy to cross thread. If they are aware of this common issue, then they should also be aware of the proper procedures required to prevent it. Lug nuts should be started by hand for several turns before any tools are used, and the final torque specification for this vehicle is 89 ft-lbs. These precautions exist for a reason. Failing to follow them can easily result in damaged studs. I first spoke with David, who repeatedly gave the same explanation without addressing any of my concerns. I then spoke with Micah in person and requested to review the security footage so I could see how my vehicle had been handled. Instead of taking my request seriously, he chuckled , answered the phone to help another customer, then returned and asked if I wanted to schedule an appointment to have the damage repaired. I found that response incredibly dismissive and unprofessional. To make matters worse, I was quoted approximately $90 per stud to repair damage that occurred while my vehicle was in their care, bringing the estimated repair cost to nearly $1,800 for every lug nut stud . Fortunately, I have the knowledge and ability to replace the studs myself, so I am only spending around $100 on parts. Most customers would not be in that position and would be forced to pay an enormous repair bill for something they did not cause. I have documented everything, including photographs of the damaged studs and records of my conversations with the staff. What is most upsetting is not simply that the damage occurred, mistakes can happen in any business. What is unacceptable is the complete refusal to acknowledge the possibility that it happened during their service, the dismissive treatment I received when I asked reasonable questions, and the expectation that I should pay to correct the damage. I have never experienced such poor customer service. A reputable business stands behind its work, accepts responsibility when mistakes are made, and works toward a fair resolution. Instead, I was met with denial, repeated excuses, and a complete lack of accountability. Because of this experience, I cannot recommend this shop to anyone, especially Subaru owners. I will be sharing my experience anywhere I can in the hope that other customers do not find themselves facing the same unnecessary expense and frustration.

Disappointed & Frustrated If I could give zero stars I…read morewould! We had a deeply disappointing experience at Big O Tires involving the store manager, Samuelito Luna. Despite having a road hazard warranty, our claim was denied based on an incorrect tread depth measurement. Samuelito told my daughter to "go home and show her dad how to measure a tire," using a clearly inaccurate method that benefits the store. We have a recording to him admitting he told my daughter that! Samuelito Luna is training his staff the wrong way to measure tire tread!! YOU DO NOT MEASURE AT THE WEAT BAR! When my husband returned with her the next morning to clarify the mistake, the discussion escalated, and Samuelito refused to refund the cost. His only offer was that he might speak to the owner and maybe we'd see a refund next week. That's not accountability--it's deflection. Was my husband angry, yes, but he started the whole conversation calm but firm. As my husband and daughter were leaving Samuelito then proceeded to tell my husband, "Don't worry, I'll see you around". This experience has left us feeling misled and disrespected. Customers deserve honesty, not questionable measuring tactics and evasive customer service. We hope the owner chooses to take this seriously and restore some trust in their brand. DO NOT GO HERE! THIS PLACE IS A STRAIGHT SCAM!!!!!

Awesome job! I came in with an idea of what I wanted and Ryan took my vision and knocked it out of…read morethe park! Highly recommend to anyone! A very well deserved 5*'s!