Another great experience! I had a check engine light come on regarding MAP sensor and the fuel…read moremixture being unbalanced. Vaelton got my car back up and running with great customer service he showed me the origin of my problem and fixed it all same day! Installed new air injection pump and the check engine light is gone. Thank you again for another job well done.

My husband brought my 2019 Subaru Forester Sport in on Monday to have the tires switched. What…read moreshould have been a routine service turned into an extremely disappointing and costly experience. When the work was completed, we were initially told that two lug nut studs had cross threaded. After inspecting the vehicle ourselves, it became clear that every lug stud had been cross threaded. Rather than taking responsibility for the damage that occurred during the service, the staff repeatedly insisted that they were not at fault. Ironically, throughout every conversation, they continually emphasized that Subaru lug studs are well known for being easy to cross thread. If they are aware of this common issue, then they should also be aware of the proper procedures required to prevent it. Lug nuts should be started by hand for several turns before any tools are used, and the final torque specification for this vehicle is 89 ft-lbs. These precautions exist for a reason. Failing to follow them can easily result in damaged studs. I first spoke with David, who repeatedly gave the same explanation without addressing any of my concerns. I then spoke with Micah in person and requested to review the security footage so I could see how my vehicle had been handled. Instead of taking my request seriously, he chuckled , answered the phone to help another customer, then returned and asked if I wanted to schedule an appointment to have the damage repaired. I found that response incredibly dismissive and unprofessional. To make matters worse, I was quoted approximately $90 per stud to repair damage that occurred while my vehicle was in their care, bringing the estimated repair cost to nearly $1,800 for every lug nut stud . Fortunately, I have the knowledge and ability to replace the studs myself, so I am only spending around $100 on parts. Most customers would not be in that position and would be forced to pay an enormous repair bill for something they did not cause. I have documented everything, including photographs of the damaged studs and records of my conversations with the staff. What is most upsetting is not simply that the damage occurred, mistakes can happen in any business. What is unacceptable is the complete refusal to acknowledge the possibility that it happened during their service, the dismissive treatment I received when I asked reasonable questions, and the expectation that I should pay to correct the damage. I have never experienced such poor customer service. A reputable business stands behind its work, accepts responsibility when mistakes are made, and works toward a fair resolution. Instead, I was met with denial, repeated excuses, and a complete lack of accountability. Because of this experience, I cannot recommend this shop to anyone, especially Subaru owners. I will be sharing my experience anywhere I can in the hope that other customers do not find themselves facing the same unnecessary expense and frustration.

They misdiagnosed a problem I was having with my van and said it was urgent to have it done. I went…read moreto 2 other shops and they did not find the problem Meineke was presenting.

I'm so glad friends recommended this Meineke location last year when I needed the timing belt…read morechanged on my 2007 Hyundai Elantra! Charlie and his staff did a whole diagnostic on my car and handled the repairs quickly. In May 2025 my AC quit with a rattle and my check engine light came on. Meineke quickly found broken fan blades and corrected the check engine light through a series of diagnostic tests. It remained a frustrating mystery until a successful solution was found. I appreciate Charlie's professional determination and accessibility throughout the process. This Meineke location saved me from having to go to the Hyundai dealer, and they will be my go-to auto mechanic from now on. Many thanks, guys!

Oh my goodness, I am BEYOND pleased with my experience today at Western Auto Service!!…read more I will start and end by sharing my interaction(s) with Jacqueline, my service advisor. I scheduled my appointment over the phone and Jacqueline was so kind, positive, and professional. She is very knowledgeable while at the same time, so easy to communicate with. Upon arrival today, Jacqueline greeted me by my name, was incredibly engaging, and took charge to get my service done! My technician was amazing! He was as fast and efficient, while taking the time to answer my questions. The waiting area and office is inviting and comfortable, complete with a beautiful array of snacks, cold bottled water, and a Keurig with all the fixings. My wait was short and the price was beyond reasonable given the service I was provided. I had the pleasure of seeing Alex again, one of the owners (husband:), which was lovely. Upon departure, Jacqueline bid me goodbye warmly, making me even more certain that I will be returning for all of my vehicle maintenance and repairs!

Positive... very Nice people and helpful!!! Negative…read more.. prices charged and quoted higher than LM Dodge Service. Dodge $99.00 oil change...Western Auto quoted $149. Western Auto charged $298 to diagnose check engine light.... Dodge quoted $198 Western Auto Quote for Intake Manifold replacement was $2882 plus was told this required an oil change @ $149.... (oil changed less than 1000 miles ago)... Dodge quoted $2570 no oil change required. Not adverse to supporting a small business but probably not this time. $600 difference all in. Granted Dodge Ram 1500 EcoDiesels have a history with needing costly repairs -- Hopefully do not end up regretting my decision to go with a dealer, but as evidenced by my purchase of the ecodiesel, I may not have a strong track record with making good choices

We have been using Steve's Auto care for awhile. He does absolutely great work and is a local to…read moreStar. His pricing is very fair and reasonable. Look for coupons in the Star Spirit Magazine.

Steve's Auto was on it with my little car; the engine light came on, and it was the camshaft. Had…read moreit the next day. I was recently diagnosed with breast cancer and I need my car. They were very nice people and loved that they had their dogs at the shop.

I drive a 30 year old Camry (aka "The Green Goddess") that is still alive and well because of these…read morefolks..... Since my last visit in May, more issues surfaced -- like the Matryoshka doll of mechanical problems; fix one thing, and boom, another pops up. It's honestly a miracle I didn't break down (or blow up!) on the way from California 4 months ago. But thankfully, she waited to fall apart until we got to the Treasure Valley and into the right hands: Chris (SERIOUSLY knowledgable & a wizard with parts and pricing) and Jason (the Master Technician Magician with a sharp eye and zero B.S.). The result? My car is now running better than it ever has: Starts on the first crank No more engine stench Insanely good gas mileage No more holding my breath & praying when I turn the key My last shop in San Diego missed a lot. These guys? Caught everything -- including some jerry-rigged nonsense from the previous owner. Old cars are tricky- sourcing parts, chasing weird issues; they tracked down hard-to-find parts, explained everything clearly, and yet again, came in under the estimate! It wasn't just a repair; it felt like real restoration. Yeah, she still needs a few things (old cars stay humble), but for the first time in a long time, I drive with confidence & CALM. I ask a ton of questions and pay close attention to how I'm treated--and every time I walk into this shop, I'm met with professionalism, honesty, and real respect. It's rare, and it's why I'll keep coming back. Thanks again, Chris, Jason, Noe and the crew. You've got my trust, my sincere gratitude -- and my referrals. :)

One never knows when one needs a tow. It's not something you plan for and our experience was no…read moredifferent. My sons car started to smoke and then eventually came to a complete halt by the Hilton Garden Inn in Eagle. Fortunately, my brother has AAA and through AAA they contacted Country Repair and 24 Hr Towing. Dispatch and the driver were always in contact with my brother and thr massive flat bed tow truck arrived. The driver was completely friendly and super helpful. The tow truck driver delivered my sons car to our home in meridian where my sons car stayed parked for three months. During this time, my son desperately tried to get it fixed but could not. He ended up getting a job and saving this money. We already contacted another repair place that did not absolutely nothing - that's another review for another time but we had such a good experience with the towing company that we least contact them again to another repair shop. The twist in all of this was remembering the name of the towing company several months back. After some high level detective work, we figured it out it was Country Repair and Towing. We called and spoke with very kind man, Rollen perhaps, he was so patient as I tried to explain the issue with my sons car with my caveman car intelligence. I spoke with dispatch to schedule the towing from our home to Country Repair and they provided a quote and a discount if the repair was done with Country Repair. Within the hour, a driver arrived and towed my sons car away. A day later, the team from Country Repair called and had some questions. Due to my lack of automotive knowledge, I was not able to answer the questions but the team was more than willing to call my son back and ask the same questions as he has an automotive encyclopedic mind. I received a call about five days later that my sons car was ready. My wife and I drove out to Country Repair where I met everyone on the team. The dispatch ladies were super funny and we shared a good laugh and then I met with the main tech who explained everything in detail. We settled the bill and I drove my sons car to his workplace. There was never a moment where I felt I was swindled or deceived. There was complete transparency during the whole time and best of all, my son' car works like it should. If you need a tow or a repair, I recommend Country Repair and Towing.

Brought my wife's car in for a headlight adjustment. Josh…read moreand team made the adjustment in a few minutes at no cost! Great customer service.

I was treated very well. It took them such a short time to fix my ac unit on my Cadillac escale. I…read morewould definitely recommend this business. Very knowledgeable mechanics .

I have been dealing with Roger's Tires for 50 years, the reason I have been a long time customer is…read morefirst and foremost is the service and quality products. Roger's is like the show "Cheers" where everybody knows your name. They make you feel welcomed from the moment you walk in the door. They care about your needs and listen intently to help solve your problem or concern. They have a very knowledgeable staff to help solve your needs from tires and mechanical issues. They will have you in and out in a reasonable time to get you back on the road. I recommend Roger's Tire Pros for all your automobile needs! Kenny Thank you for your support for our military members.

If I was the owner I would have fired the service persons on the spot today,…read moreNo help, wasn't asked what I needed, just said what car? Then said it's not here. I told him I'm bringing my car in for service. He said gruffly you need an appointment so what do you need? I responded I need to go elsewhere! I left, never to return. I have 3 vehicles that I have brought in before, they lost my business.

Went off roading in my Bronco and got a slow leak in right front tire. Spoke with Sidney on the…read morephone, who said to bring it in (no appt), should take no more than 20 minute. She was absolutely correct. They did a great job, speedy and polite. The REFUSED payment. Even refused a $20 tip. What a fantastic experience!

This location is the best of the Big Os in the Treasure Valley! The staff are awesome, friendly and…read moreprofessional. They know what they're doing and they communicate clearly about what work is required and how long it will take. Also, they are the only location that has nitrogen gas for your tires.