I was told it would be a 25 minute wait, but it was over an hour. They forgot to reset my oil light…read moremaintenance reminder on my car. They said they'd fill up my fluids while I was in line so it would go faster, but they did not. For an oil change over $100, I think washing the windshield would be nice

Brondon was very friendly very well knowledgeable Had a smile on his face the whole time and took…read morereally good care of me I will definitely be going here from now on for my oil changes.

Drove right in and they took care of us right away. Awesome teamwork and incredible customer…read moreservice!!!!

Quick and easy to get in. Techs are very detail oriented,…read morecatching things the past places have missed. Made great recommendations. Good value for a few more dollars I was able to get the full service where they checked everything. Paid $107.15 after tax, oil, antifreeze , and drain plug washer for a full synthetic, full service oil change on my Nissan Pathfinder. I think you can wait in your vehicle, I chose their cozy waiting room and watched a car restoration show.

I have been getting my oil changed here and everything has been good. They suggested I did my…read morediferentials on my truck. He told me it was 120 dolars so I said ok. While they were doing it he asked for my card. He rang it up and when I signed i noticed it was 379$ I asked why and he answered because its 120$ per diferential. He had said they were doing a special. Pretty shifty if you ask me. I wont be back. He told about how other places technicians have to do at least 2 up sales per day. To be honest he did the exact same thing to me. I cant afford almost 400$ while he is using only 100$ of materials making 260 dollars for 15 minutes of work.

Fast, friendly service. Good quality products. No pressure selling services, parts or products you…read moredon't need.

Went to the location for this business and it is now a Valvoline oil service business I need an…read moreoil and filter change and I pulled up to a lube bay where a customer was just leaving and 10 minutes later I was on my way. I was amazed at how quick it was and I never had to exit my vehicle.

The wait to get into the bay was probably the longest part. Overall, it was a great experience and…read moreI was happy with the ease and quality of service. Complimentary drinks and newspapers are nice and help the time go by quicker. The people are nice and efficient, they know what to do and run through checks on your car to see if anything is amiss and if you want it fixed. Oil changes may be their main thing, but they will do other changes if you need it. That also means you need to be aware so they don't up-sale you too much. Everything comes at a price! As long as your aware, they do a great and efficient job, I won't hesitate to go back next time I need a change.

So incredibly sad that this shop is closed now, they were the absolute best in the community…read more Always fair and professional, never upcharged and always had the car and owner's best interest. Sad to see you guys go!

The absolutely best small business care service. They don't treat customers like numbers, but as if…read morethey truly care about the vehicle and the safety of the owner. They don't push services. Stopped by yesterday and found they're no longer in business, but the mass car dealer bought them out. Sad day for our community.

My husband brought my 2019 Subaru Forester Sport in on Monday to have the tires switched. What…read moreshould have been a routine service turned into an extremely disappointing and costly experience. When the work was completed, we were initially told that two lug nut studs had cross threaded. After inspecting the vehicle ourselves, it became clear that every lug stud had been cross threaded. Rather than taking responsibility for the damage that occurred during the service, the staff repeatedly insisted that they were not at fault. Ironically, throughout every conversation, they continually emphasized that Subaru lug studs are well known for being easy to cross thread. If they are aware of this common issue, then they should also be aware of the proper procedures required to prevent it. Lug nuts should be started by hand for several turns before any tools are used, and the final torque specification for this vehicle is 89 ft-lbs. These precautions exist for a reason. Failing to follow them can easily result in damaged studs. I first spoke with David, who repeatedly gave the same explanation without addressing any of my concerns. I then spoke with Micah in person and requested to review the security footage so I could see how my vehicle had been handled. Instead of taking my request seriously, he chuckled , answered the phone to help another customer, then returned and asked if I wanted to schedule an appointment to have the damage repaired. I found that response incredibly dismissive and unprofessional. To make matters worse, I was quoted approximately $90 per stud to repair damage that occurred while my vehicle was in their care, bringing the estimated repair cost to nearly $1,800 for every lug nut stud . Fortunately, I have the knowledge and ability to replace the studs myself, so I am only spending around $100 on parts. Most customers would not be in that position and would be forced to pay an enormous repair bill for something they did not cause. I have documented everything, including photographs of the damaged studs and records of my conversations with the staff. What is most upsetting is not simply that the damage occurred, mistakes can happen in any business. What is unacceptable is the complete refusal to acknowledge the possibility that it happened during their service, the dismissive treatment I received when I asked reasonable questions, and the expectation that I should pay to correct the damage. I have never experienced such poor customer service. A reputable business stands behind its work, accepts responsibility when mistakes are made, and works toward a fair resolution. Instead, I was met with denial, repeated excuses, and a complete lack of accountability. Because of this experience, I cannot recommend this shop to anyone, especially Subaru owners. I will be sharing my experience anywhere I can in the hope that other customers do not find themselves facing the same unnecessary expense and frustration.

Disappointed & Frustrated If I could give zero stars I…read morewould! We had a deeply disappointing experience at Big O Tires involving the store manager, Samuelito Luna. Despite having a road hazard warranty, our claim was denied based on an incorrect tread depth measurement. Samuelito told my daughter to "go home and show her dad how to measure a tire," using a clearly inaccurate method that benefits the store. We have a recording to him admitting he told my daughter that! Samuelito Luna is training his staff the wrong way to measure tire tread!! YOU DO NOT MEASURE AT THE WEAT BAR! When my husband returned with her the next morning to clarify the mistake, the discussion escalated, and Samuelito refused to refund the cost. His only offer was that he might speak to the owner and maybe we'd see a refund next week. That's not accountability--it's deflection. Was my husband angry, yes, but he started the whole conversation calm but firm. As my husband and daughter were leaving Samuelito then proceeded to tell my husband, "Don't worry, I'll see you around". This experience has left us feeling misled and disrespected. Customers deserve honesty, not questionable measuring tactics and evasive customer service. We hope the owner chooses to take this seriously and restore some trust in their brand. DO NOT GO HERE! THIS PLACE IS A STRAIGHT SCAM!!!!!

They misdiagnosed a problem I was having with my van and said it was urgent to have it done. I went…read moreto 2 other shops and they did not find the problem Meineke was presenting.

I'm so glad friends recommended this Meineke location last year when I needed the timing belt…read morechanged on my 2007 Hyundai Elantra! Charlie and his staff did a whole diagnostic on my car and handled the repairs quickly. In May 2025 my AC quit with a rattle and my check engine light came on. Meineke quickly found broken fan blades and corrected the check engine light through a series of diagnostic tests. It remained a frustrating mystery until a successful solution was found. I appreciate Charlie's professional determination and accessibility throughout the process. This Meineke location saved me from having to go to the Hyundai dealer, and they will be my go-to auto mechanic from now on. Many thanks, guys!

Came in for an oil change. They have three options: conventional oil, blend, and full synthetic. 5…read morequarts are included in the price and anything extra costs extra (they did tell me this before). Service was fast. They have a nice waiting area, which is even good for kids. They vacuum the car, and wash it with a drive through wash. They don't bombard you with up charges too, which was nice. Overall it was a good experience, definitely coming back.

I thoroughly enjoyed my oil change experience here. From the second I walked in, I was greeted and…read moreimmediately taken care of. I didn't have to wait long for the oil change and was out of the establishment within a half hour. They had a very nice waiting area and complimentary water, soda, and coffee while I waited. I told me husband I want to continue to use this business because of the excellent customer service I received.