Felt very uncomfortable there as a woman. They didn't seem like they wanted business. Mike did give…read moreme a ride back home, which was nice, but they called me 30 minutes after I dropped off my car to tell me that they couldn't even run a diagnostic because they don't have the "new" coolant or whatever for my 10 year old car. Not sure if they only work on cars that aren't this decade, but not helpful & a complete waste of my time!

Requested a quote, gave car year make and model and what needed done. Got a message back with only…read morea phone number stating to call for an appointment. I again asked for a quote and got told they needed my engine size... the engine for my specific y/m/m only comes in one size. I dont trust a mechanic that couldnt find that out or know that on their own. Would not recommend.

Awesome service from these guys! Nothing but good things to say about Mat, Brandon, and TJ. Their…read moreprofessionalism and friendliness make the whole experience smooth and stress-free. On top of that, their pricing is fair and competitive, which is rare to find these days. I was also amazed to learn that they've been serving the community for nearly three generations -- and you can really tell they take pride in what they do. It's not just great service, it's great people who are genuinely pleasing to do business with. I couldn't recommend them more highly

Place sucks, came in for a pre purchase check they delayed the time the car was supposed to be…read moreready 2 separate times and the guy at the desk was chill but the guy working on the car was rude.

The night after Christmas, I was taking an elderly friend of mine to the ER with a suspected heart…read moreattack. Once I got there I saw my tire was flat. Kelly and his dog Titus came to the ER, picked-up the keys and changed my tire before he was even diagnosed. Don't hesitate to call Boise Mobile Auto Repair. Thank you, Kelly & Titus!

Kelly at Boise Mobile Auto repair redid our aging brakes at his shop in South Boise. We both live…read morein walking distance from each other in Eagle, so he picked up our truck and dropped it off on his way home. Kelly's quote for all four brakes, complete flush of the hydraulic system, and upgraded rotors was only a few hundred more than Kendall quoted us for just the front brakes alone. Kelly does quality craftsmanship and is a truly nice guy! We've found our new mechanic!

Perfect Fit or Perfect Shit?…read more I've hesitated to make this post, but after today I feel people deserve to know my experience. In November, I had my valve cover gaskets replaced. Less than a year later, I went to change my spark plugs and found a large amount of oil in every spark plug well except two. Now I'm having to replace the valve cover gaskets all over again myself. That's not even the worst part. I also had my entire suspension replaced there in November. Within about a week of driving, one of the struts came up through the wheel well, leaving a huge hole that had to be repaired. On top of that, I later discovered my right front brake caliper wasn't even bolted on. These aren't minor mistakes, they're serious safety issues. If you want a shop that stands behind its work and you want your vehicle repaired safely and correctly, I cannot recommend taking your vehicle here based on my experience. I gave them my trust, and now I'm paying to fix their work myself.

Very dishonest people. Will cut corners and do half ass job charge you top dollar while not double…read morechecking their work. They dont know how to add oil back into your car nor do they know how to reconnect brakes. Will mess up then try to blame it on you. Patrick is a . Beware.

I have only been there twice but I may have them do my regular service on my O7 Mustang I went in…read morethere a few days ago to see if they could do some quick work on short notice and I told them that my AC fan on our F 150 was making a noise they because my wife needed a vehicle with a working AC because her other one was in another shop in Meridian. They told me that they would try I waited there for the vehicle and they took care of the problem In less than an hour. Most other shops would not even consider getting something done on short notice like that. I am very happy with their service.

WHIT'S HAS LOST ME AS A CUSTOMER Over the last couple years…read moreI've taken both my Ford truck and my Honda CRV to Whit's and until now, didn't have any problems. When I went to sell the CRV in May of this year ('26) a prospective buyer took it to a local Honda dealership for pre-sale inspection. The buyer came back to me saying it needed extensive work, including the rear rotors and brake pads. Not having had good results at dealer's shops in the past, we took it to another mechanic (more conveniently located in Boise). That mechanic said most of the work that the dealer said needed to be done did not need to be done, but that the rear rotors and brakes did, in fact, need to be done. I had already secured a new buyer in Oregon and was under a time constraint to complete the purchase, so I had the Boise shop do the work. Two days after the car was fixed, I completed the sale of my CRV to the customer. Later, when looking at our paperwork file for the CRV, I realized that I paid Whit's $232.00 to do the rear rotors and brakes just recently in September of 2025; it had only been 5,000 miles since they purportedly did that work. And yet, both the Honda dealer and a separate mechanic each said that the rear rotors and brakes needed to be done. Because the sale of the CRV happened quickly, we did not have the opportunity to take the car back to Whit's before I paid the Boise mechanic to do this work. Hoping they would address the overcharge, I stopped by Whit's and asked them what they could do to make this right. Their repeated answer was, "without seeing the car, nothing." When I told them that two separate auto shops agreed separately that the rear brakes needed to be re-done Whit's still refused to address the situation. When I suggested that one simple way to redress their oversight was to offer me a free oil change as a token they still refused. (An oil change would be about half the cost of rear brakes and rotors, to me, but it would have represented some ownership of their failure and would have been a gesture of good will.) Then, on the computer, Whit's checked their records. It wasn't one of their two less capable mechanics who had done my CRV's rear brakes six months ago, it was their "best" mechanic. But the testimony of two separate auto shops makes clear that Whit's either didn't do the work at all or did such a bad job of it that it had to be redone 5,000 miles later. And that was from their "best" mechanic. An hour after I got back home Whit's phoned me. They wanted to see the receipt from the Boise mechanic's shop, to verify that the rear brakes & rotors had been done. I e-mailed that receipt to them. Yes, Whit's saw, the Boise shop did the brake work. Still? Whit's said that since they didn't actually see the CRV they would not do anything to redress their mistake. If you were charged for work that needed to be done just six months later what would you think? Would you return and do business with a company that refused to address their (at best) oversight?

Read your response Roel and as I mentioned to you and Jeff I do not daily drive my truck, my trip…read moreto lucky peak and McCall is how it had the 600 miles. Other than the 2 trips it sits in my garage and I told you both this. Second the very small indentation you tried to point out I was aware of as well as a similar one on the driver back quarter panel. Your attempt to somehow point out that I am not aware of something of other blemishes is totally ridiculous and does not prove anything but a sad attempt to deflect. Third, no response regarding something so basic as making sure the customers hood is closed before leaving your shop. Sip, nothing regarding that mistake Roel! As I said in my initial review, very put off by approach and comments and will not recommend them nor will I ever take a vehicle back to them.

I wanted to give a huge thank you to Jeff and the rest of the team at Morales Repair. I have my…read moredrivers side manifold go out on my Ram, and they got me in the following week. They got my truck squared away ahead of time and kept me updated throughout the process. The prices are absolutely fair, and it was so nice interacting with a legitimate shop that doesn't try to gouge you on pricing or unnecessary repairs. With their vehicle inspections, they caught an alignment issue that I had been worried about for a couple years and was promised by another shop that it wasn't a problem. They recommended I take it to Big O next door and just as they had thought, the alignment was severely off. I has been driving like this for almost 2 years and no other shop caught this ! They have earned a customer for life and I will be coming here for all my repair needs. Truly lucky that I found this place and I would 1000000% recommend them.

Came here based on all the positive reviews. First fix was good. Second trip, immediately something…read morebroke after one item was repaired. This happened two different times. Thought had to be coincidence until my uncle took his in and the same things started happening. Fox truck, go home- something else breaks/leaks days later. And they are big repairs. Final red flag. Took truck in for a service light. Told us we did something wrong- charged us for labor to look at it. Shortly after, light comes on again. Take it back in and told it "XYZ 'needed to be replaced". Cost was $2000+. Call around- take it to a reputable place that also specializes in Diesel. XYZ was not even broken or needing replaced. Actual cost for the service light issue was $451. Later find out, the item Gem State wanted to replace was just replaced BY THEM year and half ago! Something is fishy with this company. You'll be dumping thousands before you know it. Steer clear.

Heater issues.. (Lack of heat)…read more Always a pleasure to deal with Gem State Diesel. Honest and reliable and quality workmanship. Thanks Joe

My go-to mechanic. They work on all of my cars. High integrity, no games and they stand behind…read moretheir work. Craig is top notch and communicates. Encore seems to use only OEM parts when available, so no cheap knock off parts are used. If you plan to drive your car until you wreck it, like I do, it pays to get it done right the first time. My 2003 Tacoma has 350k miles on it and runs likes its new. Thanks to Craig and Henry for keeping my fleet running!

We had been to two other repair shops...both said we needed a new battery. The car still wasn't…read moreworking and died in our driveway. We had it towed to Encore per a recommendation of a friend. They checked everything out. It was the Alternator! and a few belts. Plus the brakes were needing to be replaced. It was worth every penny to have my car back and running. I got it home and the A/C was out. So I took it back and they fixed it for FREE. (It was just a small adjustment.) For once I feel like we are getting quality, honest service. Thank you do much, Encore!!!