Elderly family member wanted to have work done on an older Chevy Pick-up. The Service Representative stated that their shop is moving away from working on "older vehicles" and did not seem very interested in scheduling a date for repair. Disappointed. I have heard good things about this business from others even though I have not had a good experience with them. I thought my instance was a one off. After the way my family member was treated I don't believe our family will take our vehicles there again. read more

I like this place. Anytime I need my vehicle smog checked or just need air in my tires. They immediately jump on it within reason. The staff at the desk have always been kind, and the garage guys have always been professional and done a great job. If you need a smog check, I recommend Whit's. read more

I took my car to Whit's for an oil change and everyone working there was so kind. They did a full work up of my car and showed me pictures of each part they inspected. It was thorough and very helpful! They didn't take advantage of me or overcharge. I would highly recommend this company for any auto mechanical needs! read more

I have used Whit's Auto Repair roughly half a dozen times in the last six and a half years (that I have lived here in Nampa) and I HAD been fairly happy with their service until last Monday. I say that because I went there to get a vehicle emission test done. I entered the building by having to grab hold of an old fashioned door knob which likely had thousands of germs on it because that's what you have to do in order to get in the building. In this age of Covid viruses you'd think they would grasp the fact that this is just not acceptable any more. Their doors need to be replaced by doors that do not require having to grab some germ infested door knob. Secondly, after I entered the building I walked over to their "Customer Service" counter. Nobody was there at all. I could see one man in an adjacent office talking on a phone but he gave no indication (at all) that he even recognized that I was there. He just continued to talk, and talk, and talk, and talk, on the phone to someone and nobody else came in the "Customer Service" area at all. Finally after about five minutes of waiting patiently for someone to actually provide some customer service to me I yelled out "SEEEE YAAA". That apparently finally got the attention of the man who had completely ignored me up to that point but even then he did NOTHING to indicate that he knew I was there. There USED to be an attractive young woman who worked there who actually provided great customer service. Who knows what happened to her? They need to have someone in that area of their business that can comprehend that a customer who takes the time to drive to your location and walk into your shop SHOULD have more importance than someone on the phone. A thinking individual would have put the phone caller on hold and asked me if they could help me. But that did not happen here. All I know is I will be going elsewhere from now on for auto repair services (and vehicle emission testing). Speaking of which I drove from Whits to the Big O Tire location in Nampa and they got my vehicle test done in just a few minutes. SEEEE YAAA Whit's. read more

Years ago I used to deliver NAPA parts to Whit's. One Time I delivered an Alternator to them but did not get the core in exchange. when I went back to delver anouther part the owner or service writer, I am not sure who she was, Berated me in front of her customer and mechanics and accused me of stealing the broken alternator. it was later found that the mechanic had just misplaced the alternator. she never apologized to me for that. read more

I normally go to a different mechanic, however, the heater blower motor in my Subaru died on a Thursday my mechanic couldn't fit me in until the following week. With highs in the 20s, and having had to use my snow-brush to clean frozen condensation from the interior of my windshield, that just wasn't going to be do-able for me. I called Whit's, and was invited to bring my car the next morning and he would do his best to fit me in. My car was repaired by 3pm! I believe I was billed fairly for the work done. The front desk staff were very helpful and kind (I was a little stressed out by the situation because I needed to be able to get to work that night). Very impressed with Whit's, and I will be back! read more

Great people, Excellent service - Affordably priced as well, how refreshing! As a woman, it can be daunting taking my car in for service, so I asked 2 different people I know, who are "car guys." Both of them said, "Whit's" & without any reservations, nor anywhere else to consider. Car went in for a tune up and to figure out what was draining my battery. The work was done ahead of time & car's running great! Thanks, Whit's - I'm your forever customer! read more

We had to replace a part on our truck so they overnighted it, but it never showed up. They ordered a second part and our pickup sat there over the weekend. The second part never showed up, so they don't have the best supplier. They went ahead and got the part local which was much more expensive. We finally have our truck back, but now the whole interior smells like cigarette smoke. Not super impressed, but grateful our truck is fixed. read more

We have gone to Whit's for years having work done on a number of different vehicles. The work has always been quality. They have always been honest about the needed work and when options are available they will explain them to you. We have never needed to have any work repeated. read more

I've used whit's and don't understand how they have such low marks. I've had absolutely nothing but great experience and only do what's necessary. I have my truck in again for power steering line or possibly pump but have nothing but faith in this shop. I definitely know that if it's anything that requires them to do diagnostics there is a standard charge as is with any repair facility. Unlike Kendall Ford in Boise on Fairview if you want to see what getting screwed is take your vehicle there. Whit's is the best and very considerate. I will update after they take care of power steering issue but am sure it will go exceptionally great. There is a chance I can be wrong but I don't think I will be read more

It's hard to find a good auto repair place. Greg was able to make things right even though the car I brought him a car that needed a lot of work. Thanks for your help. I'd be happy to recommend Whits auto repair! read more

I've been using Whit's for my vehicle maintenance and repair for years. I'm always treated fairly and their work has been spot on. I recently had a seal installed in my truck in which the seal failed while I was on a trip. I was able to contact the mechanic who had done the repair directly and with his assistance I was able to get home safely. While I could have jumped to conclusions and blamed the shop, I worked with them to find the real culprit...a defective seal. They warranted the work and all is well. There are a lot of options out there for vehicle service and not all of them are trustworthy. If I've ever had an issue anywhere, I've always found that honest communication is essential in getting those issues worked out. Is this shop perfect, no. There's not a shop out there that is. Whit's comes close and that's why I trust them with all of my vehicles from my Duramax to my Buick. It's also why I recommend them to anyone who asks. read more

By Far the Best family owned and operated shop in Canyon County. I would not go anywhere else!! I know Dennis would go above and beyond for everyone of his customers with very fair prices, and a great warranty. (Not to mention the bad A** classic cars he can build!!!!!!! I want one.) Thanks for everything guys. Diana :) read more

Had a really good experience here recently. They were able to get my car in, fixed, and back on the road within a day. They did a good job and had a very fair price. I will definitely be coming back here to get future work done! read more

TERRIBLE!! I am a 19 year old college student and these people took complete advantage of me. I took my car in for an estimate on my check engine light, and I got no estimate. All they told me was that I need to take it to a dodge dealer. I took it to auto zone 2 days ago, and they told me the same thing for free. Whit's charged me 90$, and did nothing on my car, and told me nothing that would help me. read more

I've had Whits take care of my vehicles for about 15 years after bad experiences with several other local shops. Nice to have a mechanic you can trust and stands by their work. If they tell you it needs fixed, it does. If it doesn't really need fixed they will tell you that also. One of the best thing is I feel like they actively try and minimize the repair costs while doing it right. read more

I'm not sure where these other reviews are coming from, but I've been taking cars and recommending people to Whit's for over 9 years. They are upfront about everything, I am pretty savvy and educated when I take my cars in and never feel taken advantage of or have ever been ripped off. They are a business and have bills to pay and jobs to provide for their workers, nothing is free in life, so those who expect it will have a rough life ahead. Whit's is the best place in Nampa to take your vehicle, but don't be afraid to do some research on your own before hand. read more

Absolutely the most unorganized mechanic shop we have ever used. We thought it was a good choice and regretted our decision the second we asked for a detailed invoice before service was to be done. They were not uniformed as to what parts and % they mark up there parts. Some parts were marked up 250% when asked the manager said,"that's the best we can do." The business was very poor with communication and dishonest! I would not recommend this company to anyone! read more

I was moving my daughter to Boise State from Fife, WA and the cruise control went out on our 2002 Chevy Astro Van. Napa Auto Parts recommended them and they were able to fix the car in one day by improvising, as they couldn't order the part and get it on time, all for a reasonable price! I have A LOT of family in the Nampa/Boise area and will definitely recommend Whit's read more

We took our vehicle in to get an issue fixed that had already been identified and diagnosed. They performed the exact same test only to charge me again and to tell me that they could not fix the problem. We have used them a number of times in the past, but are now forced to find a new mechanic. This was one of the poorest example of integrity that I have ever seen, espcially given that we have spent thousands in repairs there over the years. We won't be back! read more