Always on schedule when you make an appointment. Have used DT for years both in SoCal and ID…read more Very consistent with their service in both locations!

They are amazing and so graciously offer free tire pressure check and inflation without trying to…read moresell you new tires etc Friendly , fast affordable service

Went off roading in my Bronco and got a slow leak in right front tire. Spoke with Sidney on the…read morephone, who said to bring it in (no appt), should take no more than 20 minute. She was absolutely correct. They did a great job, speedy and polite. The REFUSED payment. Even refused a $20 tip. What a fantastic experience!

This location is the best of the Big Os in the Treasure Valley! The staff are awesome, friendly and…read moreprofessional. They know what they're doing and they communicate clearly about what work is required and how long it will take. Also, they are the only location that has nitrogen gas for your tires.

Another great experience! I had a check engine light come on regarding MAP sensor and the fuel…read moremixture being unbalanced. Vaelton got my car back up and running with great customer service he showed me the origin of my problem and fixed it all same day! Installed new air injection pump and the check engine light is gone. Thank you again for another job well done.

My husband brought my 2019 Subaru Forester Sport in on Monday to have the tires switched. What…read moreshould have been a routine service turned into an extremely disappointing and costly experience. When the work was completed, we were initially told that two lug nut studs had cross threaded. After inspecting the vehicle ourselves, it became clear that every lug stud had been cross threaded. Rather than taking responsibility for the damage that occurred during the service, the staff repeatedly insisted that they were not at fault. Ironically, throughout every conversation, they continually emphasized that Subaru lug studs are well known for being easy to cross thread. If they are aware of this common issue, then they should also be aware of the proper procedures required to prevent it. Lug nuts should be started by hand for several turns before any tools are used, and the final torque specification for this vehicle is 89 ft-lbs. These precautions exist for a reason. Failing to follow them can easily result in damaged studs. I first spoke with David, who repeatedly gave the same explanation without addressing any of my concerns. I then spoke with Micah in person and requested to review the security footage so I could see how my vehicle had been handled. Instead of taking my request seriously, he chuckled , answered the phone to help another customer, then returned and asked if I wanted to schedule an appointment to have the damage repaired. I found that response incredibly dismissive and unprofessional. To make matters worse, I was quoted approximately $90 per stud to repair damage that occurred while my vehicle was in their care, bringing the estimated repair cost to nearly $1,800 for every lug nut stud . Fortunately, I have the knowledge and ability to replace the studs myself, so I am only spending around $100 on parts. Most customers would not be in that position and would be forced to pay an enormous repair bill for something they did not cause. I have documented everything, including photographs of the damaged studs and records of my conversations with the staff. What is most upsetting is not simply that the damage occurred, mistakes can happen in any business. What is unacceptable is the complete refusal to acknowledge the possibility that it happened during their service, the dismissive treatment I received when I asked reasonable questions, and the expectation that I should pay to correct the damage. I have never experienced such poor customer service. A reputable business stands behind its work, accepts responsibility when mistakes are made, and works toward a fair resolution. Instead, I was met with denial, repeated excuses, and a complete lack of accountability. Because of this experience, I cannot recommend this shop to anyone, especially Subaru owners. I will be sharing my experience anywhere I can in the hope that other customers do not find themselves facing the same unnecessary expense and frustration.

Service was great. Friendly people…read more Great location. Clean establishment. Thanks for your help

Roger's is not longer the family run business, it is now corporate America. The service is pretty…read moregood and the mechanics are still the best. But the pricing is now out of the service writers hands, it is all automated and the prices have went way up and no negotiating. You pay a high price for each item like diagnostic fee of $90 for 5 minutes work. After 50 years of dealing with Roger's I am now on the look for another shop to do my mechanic work at a fair price. This is still small town Caldwell and now they have lost touch with that for the sake of more money, money, money. Sad to say this is where America is going, American Greed!

They got me in on a Sunday and repaired my tire within an hour. Top notch quality at a reasonable…read moreprice.

Brought in my Audi to put some new wheels on and they guys there are great but I always check my…read moretire pressures after I go to shops and 3 of them were at 44psi which is the correct pressure but the last one was at 65!!! I'm very happy the tire didn't blow up on me damn.

Dan is an honest mechanic who stands behind his work. Support Star Tire & Automotive!read more

I really wanted to like this place. I think it has been in Star a long time and is generally well…read morereviewed. Unfortunately, my experience was disappointing. Found a nail in my wife's driver side rear tire this morning around 9, a slow leak at 26 psi for a 32 psi tire. Called around and found a few places that could do the repair today. Two were in Star, and one of them wouldn't be able to repair the tire until 3 or 4 pm. The guy at Star Tire said I could bring the car over right away and they could take care of me. We dropped the car before 10 am. The gentleman said the car should be ready around 11:30 am. That was fine with us, as we had the other car. We were told that we would be called when the car was ready. We had not received a call by 2 pm and we were out doing an errand so we dropped by. The same gentleman told me that they had tried two prior repairs of the tire, but leaking persisted. They were on their third try. I've never had a flat take three attempts to repair. We were told the car would be ready shortly. We decided to wait in the car. The repair was completed within about 10 minutes, we paid, and were preparing to leave. Dan, who I believe is the owner, told us to check and make sure that the key was in the car. It wasn't. Went back in and had to wait another 5 minutes because they didn't know where the key was. It was eventually found and we were on our way. 3 hours after we were told the car would be ready. I appreciate that they were able to take care of my car today. Everyone is nice here, and they seem to do a good business. As I said, they are well reviewed. We just moved to Star in June and I am looking for an auto shop to take care of the maintenance and repair of both our vehicles. Unfortunately, after this experience with ST&A, I'll be looking elsewhere.

My friend and I were on a road-trip across the country when our AC gave out. They ran a full spec…read moreon the car, and gave us different options of what they could do at different price points, all honest, spot on quotes. When we decided to complete the drive without AC (we were on a time crunch and couldn't stay overnight in Boise) Miles told us not to worry about payment. After 2 hours of work, he didn't want a dime! Honest, kind, and thorough, we 10/10 recommend this location!!

They misdiagnosed a problem I was having with my van and said it was urgent to have it done. I went…read moreto 2 other shops and they did not find the problem Meineke was presenting.

2018 Lexus GX460 3" Lift , New Tires & Rims…read more I just has a full kit put in my 2018 Lexus GX460. This was the first time I've done a full kit on anything and also my first experience with Rogers. I was so impressed with the level of attention I received from Chris. He took the time to walk me through the entire process and helped me order what I needed. Their service and pricing is very competitive. Far superior to some of the larger local tire shops. I will for sure bring all my future business back here.

BEWARE!! Scammers they, came in for alignment they racked up the total to 2,057$ said they can't do…read morealignment I need new tie rods and suspension parts, took it to a another shop they said my suspension is fine and tie rods are good and did the alignment no problem! They'll try to sell you crap you don't need these guys are scammers