So incredibly sad that this shop is closed now, they were the absolute best in the community…read more Always fair and professional, never upcharged and always had the car and owner's best interest. Sad to see you guys go!

The absolutely best small business care service. They don't treat customers like numbers, but as if…read morethey truly care about the vehicle and the safety of the owner. They don't push services. Stopped by yesterday and found they're no longer in business, but the mass car dealer bought them out. Sad day for our community.

The employees at this location are always super helpful and friendly. My tire was low so I went by…read moreto have it checked and get my fluids topped off. They said I was a little low on power steering but they didn't carry the type my Honda needs but said If I got some at the store they would put it in for me. When I came back they topped it off and they also installed my new windshield wipers that I got at the auto parts store. The two young men working yesterday in the morning & around noon need a raise.

I pulled up and both bays were full. I was the only one in the queue. I waited about 10 minutes and…read moreno one came out to greet me or let me know the approximate wait time. I used to go there before Valvoline bought them and they used to run out to greet me, offer a newspaper and let me know an approximate time. So, I left and went a block away to Jiffy Lube. Same situation - all bays were full but someone ran (not walked) out to greet me and let me know about how long the wait would be. My dollars go to good customer service.

These guys were really communicative and did a good job on the services we agreed to have done…read more They did take a long time to diagnose one particular problem and when they attempted to fix it and it didn't work, they didn't charge us for that repair. I really appreciated their communication, not recommending things that didn't need to be done, and for taking good care of my daughter's car who is there in college.

From the owner: Welcome to Downtown Boise’s automotive repair shop! Dowdy's Automotive is a local family-owned…read morebusiness serving the Treasure Valley area since 1984. The mission of Dowdy's Automotive is to uphold an establishment founded on trust. We offer an array of services like engine and transmission services, factory maintenance, brake work, heating and cooling system services, and so much more! We feel every customer should receive respect, honesty, and fair pricing. Customer satisfaction is our priority, and we strive to earn lifelong trust through personalized service and an honest work ethic. For auto repair service you can trust, stop in or give us a call today, we look forward to getting you back on the road!

Got an oil change and engine filter replaced today and it went great. Richard helped me and was…read morevery attentive and informative about my options, without making me feel pressures to upgrade to anything I didn't need. I also decided to get a cabin filter replaced, which was more affordable than I was expecting. This is why I come here! Also, much gratitude for thr employees wearing masks.

Very friendly, they honored a coupon even though I couldn't bring it up on my phone... Also gave a…read morediscount for bringing in my own oil. They are very entertaining. You can really tell they love their job. They also installed my new wipers I bought else where I highly recommend this location.

I don't really like to put bad reviews But this time was…read moredisappointing. They did not refi my washer fluid. They did not clean my windshield. And it says full service on my receipt. It was on a new on 7585 w Fairview Ave boise Idaho .

This place is peak, quick and professional with some of the best customer service I've ever…read moreexperienced

What a great independent auto repair shop. They are little hard to find the first time because…read morethey are tucked away just off of Chinden. Great Service and communication. They know what they are doing!

From the owner: As your trusted auto repair shop in Garden City, ID, we provide honest, transparent, and friendly…read moreservice to ensure your peace of mind. Our motto is to be the one stop shop for you and your familys vehicles. Our certified technicians coupled with advanced equipment will welcome you with honest, transparent, and friendly service.We keep you informed on your vehicle every step of the way by using a digital inspection software. You can rest assured that were being honest and transparent about every big and small detail regarding your vehicle. You can expect honest, detailed, and transparent service to help you make informed decisions. We include photos/videos for every service we recommend on your Digital Vehicle Health Report. We are dedicated to keeping your vehicle running longer. We offer 36 months/36,000-mile nationwide warranty.We are a veteran-owned and family-owned operated complete auto repair and maintenance center. With many years of experience in the auto repair industry, our certified technicians can fix your car right the first time.We pride our company on being small enough to get to know our customers, but not so small that we cant serve their needs. Our mission is to provide the very best quality services that can possibly be given. We consider honesty and integrity to be the most important part of quality service, while excellent workmanship guides every job we perform. This is our guarantee to you. Give us a call today!

Zero Stars- if possible! Apparently, this Jiffy Lube #2540 has a D- with BBB. More like an F- in…read moreJiffy Lube University. Complete fail. I was the last customer, stopped in at 5:40-checked out at 6:04 PM (per my receipt.) Closing was 6 PM. The pit guy confronted me in the waiting room asking if I was getting a "last minute oil change." After yelling about being at work since 7:30 that morning. I could hear all the yelling from the customer waiting area. Never would I have thought that someone's hurry to get off work would equate to destroying my engine. Followed up next morning when they opened. Didn't have the bay doors open at 8:10. Was told my check engine code and severe knocking was a bad camshaft sensor by Mike the manager. Knocking continued, so I followed up the next day. Offered a free oil change, talked down to, Mike the manager avoided me completely. 3 Jiffy Lube visits (within 3 days) 9.9 miles later my car was inspected by a certified MB mechanic, stating I had minimal oil, and oil all over the engine, with clear photos that the oil plug was leaking brand new oil. They destroyed my engine by not tightening the oil plug. Denied all responsibility, refused to provide insurance information. Requested a call from regional manager, told I would get a call from Steve. Later, Mike the manager LVM for me, saying he wanted to inspect my car (forth time.) I don't know how many screw ups someone can have. I don't feel safe nor do I feel that Mike, the manager, has the authority to check my car after numerous failed attempts. Oil pressure controls the camshaft, having the wrong pressure is what caused the malfunction/sensor error. * I am filing this complaint regarding serious negligence and unprofessional conduct at Jiffy Lube #2540. After an oil change was performed at this location, my engine was damaged due to the oil plug not being tightened. Corporate regional needs to get in touch with me ASAP.

WOW. What a lovely experience from start to finish. I've had my fair share of being scammed by the…read moreToyota dealership and other places around town, and I am always hesitant of who I leave my car with. I came by for just a simple oil change and told the manager (I hope), Mike, what a near by shop quoted me for some work that had to get done to my car. It was over 3k worth of stuff. Mike looked shocked, and then quickly wrote up some numbers and quoted me just under $1k to complete the same work. Talk about top notch customer service. I was SHOCKED! At jiffy lube?? I never would have thought. He was so intentional with his pricing ensuring he could get me any discount he could and took great care of me and my car. Mike was amazing. Another worker there, Nick, spoke so highly of him as well which spoke volumes. I don't think I will ever take my car anywhere else from now on as long as he is there! This is a location you WANT to bring your business. Thank you again!!! -Anna with the Prius

Quick and fair price. They will check lights, battery, air filters, and sell fuel treatmentsread more

I have been going to this franchise for over 10 years. Today they put the wrong oil in my Mercedes…read more350 ML but assured me it was OK. They did not check my air pressure. They did not reset my maintenance warning in my vehicle. I will not go back to these guys again. Terrible service, terrible attitude, and a piss poor way of treating a regular customer.

Very nice group here! No pressure on things you may need to have done but don't choose to. Fixed up…read moremy car quick and gave me a lot of information. The most affordable prices as well. I will definitely keep coming back!

Jiffy Lube is the best on State Street in Boise, we always get the best customer service. The…read moreprices are good compared to other places. I was in there today September 3rd forgot my coupon I asked if there would be any way to get my 15% off reply no problem. The other thing I like with newer cars Jiffy Lube will send a reminder to get air filters changed. Thank you to all Jiffy Lube employees you are the best!!!

I went over to Valvoline on Apple but they were backed up with 4 car so I drove to the one on…read moreBroadway. There was no line. They did such a great job on my car. They were quick, efficient, and friendly staff. I had concerns about my filter hose so they checked it to make sure it was connected. It was a little spendy but thankfully I had a $20 off coupon for the service. Overall it was great service! I'll definitely be back!

I'm extremely disappointed with my experience at Valvoline. After an oil change, I discovered an…read moreissue with my vehicle that ultimately led to damage to my car. What has made this experience even more frustrating is the constantly changing explanation I received from the staff. When I initially brought my vehicle in, I was never informed of any scratches, dents, or damage to the drain pan. Later, after returning to have the issue looked at again, I was suddenly told that my drain pan was scratched and dented. If that damage was supposedly there when I first came in, why was I never told about it? At that point, because the explanations weren't adding up, I filed a claim through Valvoline and returned to speak with the manager. The manager repeatedly suggested that I must have hit something. I know my own vehicle and would certainly know if I had hit an object. Eventually, he told me there was nothing he could do unless I took the vehicle to a mechanic. I took it to Larry H. Miller, where they inspected the vehicle and determined that the damage was consistent with a previous oil change. I brought all of the documentation back to Valvoline and showed it to the manager. He spent some time on the phone with his manager, only to come back and tell me that they supposedly didn't have enough evidence to do anything. What made this even more frustrating was that the manager later told me that Valvoline had done everything correctly. I pointed out that the drain plug had been reinstalled cracked, and he told me that wasn't what happened and that it was actually my drain pan that was cracked. I later found out that statement was not accurate either. At no point did I feel like anyone was genuinely taking responsibility or trying to make this right. The manager offered no compensation or meaningful resolution. Instead, he repeatedly apologized and told me that this was a "training opportunity" for him as a manager. While I understand that mistakes can be learning experiences, that does nothing to address the fact that my vehicle was damaged and I was left to deal with the consequences. I gave Valvoline multiple opportunities to investigate this situation and provided documentation from another automotive shop, yet I was ultimately left with no resolution. The inconsistent explanations, lack of accountability, and complete lack of customer support throughout this process have left me extremely disappointed. I will not be returning to Valvoline, and I strongly recommend that anyone considering using them think twice and thoroughly inspect their vehicle before leaving.