I ordered on their website. When you pick up your order it's left on a shelf. No one there to check your order or answer questions. They left out my large chips and queso which I paid for and salsa that I requested. So disappointing. read more

Ordered online and got the piledriver burrito. There is a designated pickup area and seems to be connected to Tex808. I also noticed how heavy the burrito was. It also came with chips and salsa. The piledriver burrito was really good and the ingredients tasted fresh. I will definitely be coming back! Easy to order and food was good. Best burritos in HK for sure. read more

Chicken burrito was a "mystery meat" looking substance. "No sitting close to the water unless you buy food from Tex808". Ridiculous!

This is a brand new place in Hawaii Kai. What an extensive menu with many choice. Delicious and ample portions. Priced reasonably.

I was extremely apprehensive to eat here due to the use of AI images on the website (and no real pictures of their food) but decided to give it a try anyway. I ordered a build your own burrito online and was pleasantly surprised by its hefty size. It was really tasty (loved the chipotle sauce) and was overall pretty good, with the exception of needing more meat. For my follow up trip, I decided to dine-in and was displeased by the uninviting ambiance. Their seating layout was odd and one table in particular is so slanted that it looked as though all your food would slide right off of it and onto the floor. It felt like you weren't supposed to be eating inside and should just take it to go. Anyway, I ordered the exact same burrito as the first time and it definitely did not live up to its predecessor. It had even less meat than the first (seemed like the whole burrito had 3oz tops- think the size of your palm), the burrito as a whole was smaller, and the flavor was not flavoring and was pretty disappointing. Additionally, that chipotle sauce I loved so much was very unevenly distributed throughout the burrito and pooled at the bottom. Not much else to be said, it's ight. read more

My husband and I order here on a regular basis and absolutely love it. We always build our own usually with brisket and we are never disappointed. I built a bowl and my husband a burrito and all i can say is that's the best $32 I've spent! Definitely beats the other restaurants around there! read more

Amazing!!!! So much flavor and their homemade chips have a great seasoning on them. We will be back. read more

Tio's Burritos - Hawaii Kai - Macho Nachos - Mexican Near Me - Honolulu, Hawaii

Online ordering is a nice convenience, however 70% of the time the order is wrong. In some instances I have payed extra for chips and guacamole but got chips and salsa, in others I have ordered the vegetable option which says it includes guacamole but none was added, and in others some of the sauces selected were missing from the order. The 30% of the time that the order is correct the food was on par. It is just disappointing that this place is consistently inconsistent. It is not simple to check your order as everything is wrapped up. Staff are friendly and the price is good. One thing to note is they are cash-less, which isn't that big of a deal these days. read more

We were craving Mexican for Father's Day dinner and came to Tio's Burritos. When entering the restaurant, there were 2 kiosks on the right side to place your order. You can customize everything to your liking. I ordered the Chimichanga with Barbados Steak (with Spanish rice, cilantro and pico de gallo) and it was excellent! Although it was a "deep fried burrito" it was not oily at all. Light, crispy and full of flavor! I gave it a 10/10. The chips and queso were delicious. The food even came out within 10 minutes after ordering. The staff was very friendly and gave excellent service. Would I come back? Definitely! Highly recommend. read more

Tio's Burritos - Hawaii Kai - Steak Chimichanga - Mexican Near Me - Honolulu, Hawaii

This food is so good. We ordered tacos and burritos. We also love the queso. The team is so friendly. They helped us place our order on the order menu. read more

Just happened to wander by on Tio's opening day and got to be their first customer! The environment is so fun and inviting with an open floor plan where you have views of the harbor. There is an outside area with cornhole and open seating! The staff is super sweet and helpful and the burrito bowls were delicious! We will definitely be back read more

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I don't usually like to leave negative reviews. But I literally got food poisoning from this place and want to warn others. I saw online the birria looked good. But to my disappointment the meat I got was spoiled and smelled sour. I later threw it all up. I was shocked to say the least. The service I received was terrible. The tray I was served on was dirty as I sat at a table surrounded by other unclean tables. I tried telling the manger on duty my issue but was completely dismissed. I will not be returning and never recommending. read more

Absolutely yummy tacos! We have the Aji tacos. They were delicious. Good price and wonderful taste! PS we love the homemade chips!

I'm a HKAI person. They are conveniently located in Safeway center. Same spot at TEX808, right on the water. I had the Chimichanga .... amazing. Love the fact they have a bar. You can order at their kiosks. BUT they do have some of their more popular items on their TEX808 menu. read more

Food was great and the service excellent! Stopped by after running errands and ended up eating five of their delicious street tacos!

Our food had hairs not one not two but three including it was on the meet of Nachos and tacos we ordered. We were pretty disappointed Food taste Above okay. We just didn't really get to it because of the hair. read more

Amazing location wonderful view. Great staff and nice decorations. On top of the great presentation the food was great. Definitely recommend the chimichangas. read more

We ordered the three tacos and one taco and two soda bottles. We were surprised why we got our food first before our drinks. My partner had to get the workers attention to give us drinks and napkins. The one taco was cold when he took a bite and I found a small piece of hair in my corn chips. This left us a bad first impression and we won't be coming back again. And one thing that should've been stated on the website is that they don't accept cash which was an inconvenience for us. read more

2 words Birra Burrito. So much flavor, crisply fried like a chimichanga. Big enough to make your ex jealous. So delicious, I ate 1/2 and was stuffed. Came back for the rest the next day and it was still just as good. Highly recommend. read more

The food is terrible.....$75 down the drain, literally. Fish tacos not fresh fish and way over seasoned. Burnt chimichanga sitting in oil. Salsa roja is terrible, queso old tasted like it was sitting for a while also lacking flavor. Probably the worst "Mexican food" I have ever had. Beans have no flavor and the rice is way over seasoned. read more

As a plus sized individual, I walked in the store expecting the usual. Fat-phobic low calorie meals and tight seating areas. But instead, I was greeted by the large seating area and wonderful high calorie options on the menu that made me feel right at home and not ashamed to order a normal portion of food. I ordered two bowls, one with pork and one with beef which were both great. The three burritos I ordered were also outstanding when combined with my side order of street tacos and nachos. To make it even better, I didn't get any judgmental looks for ordering this amount of food for just myself (which is rare nowadays). I will definitely be returning, so tell the kitchen to get ready! read more

Walked in no acknowledgement, no aloha spirit, had to leave. Went to taco bell, found out there's a new Mexican food place in koko marina, hope it's better read more

have ordered twice from them. first time, it was tasty and fresh, but a bit light on chicken filling, and also the beans in a veggie burrito. but easy to order online and ready when we arrived to pick up. location is great sitting next to 808 BBq on the canals in Hawaii Kai- though without the actual water front seating. second time I ordered, there was grit or something in the veggie/bean burrito -- like sand or very small pebbles. I'm lucky to be a careful chewer. again -- light on the beans in the filling -- but generous with guacamole. couldn't finish it due to the grit. called them to let them know what I'd found -they offered to make me a new one, but 1) why risk grit again, and 2) why have to drive all the way back. so I declined. would have liked a refund, but didn't push. the guy sounded tired out. probably won't go back. read more

No one served us... sat for 10 minutes no acknowledgement... walked out..... can't rate the food ... service not good

My husband and I went to dine there! First of all no one greeted us or directed us where to be seated! We perceive to seat ourselves and we had to wait about 5 minutes for someone to act knowledge us! We waited for someone to come back after 10 minutes but no one showed up! We left and told a worker that no one helped us and he said oh sorry ! Worst service ever in my lifetime!!! read more

We love this place. We're so happy to have Mexican food in Hawaii Kai again the team is friendly and the food is great.

We have been waiting for this place to open as Hawaii kai is lacking any Mexican food at all, and it delivered! Got the California burrito, nacho and a bowl and all were amazing. Chips were home made, everything was loaded. I ordered online and it was ready exactly when it said it would be! Definitely will be a go to for take out going forward. read more

Ordered chips and queso for $7.50. This turned out to be a tiny bag of 12 chips and a ramekin of cheese - a 2oz portion. If you can't provide a reasonable amount of food for the price you're charging, maybe take it off the menu. read more

I almost never leave reviews good, or bad- as a business owner, but I've seen criticism of this new business and wanted to say it was absolutely the best Mexican food I've had living here for 20+ years. I ordered take out, with not high expectations, but the flavors in everything were delicious! The meat in every dish was so tasty! I'm so stoked as I live close by and loveeeeee Mexican food. read more

Got food poisoning from this place after trying it out yesterday- food was crazy salty, we couldn't even finish a couple of bites. It seemed like they just dumped a whole container of salt inside in everything, the chicken, the pork, the rice, etc (besides the guacamole) and now suffering from food poisoning. It's a shame since this place just opened but avoid this place unless you want your taste buds and stomach to suffer read more

Much improved since last time I went! Portions are large, food is well flavored and tastes fresh, and ratio of the ingredients is better. Feels like there was a good amount of flavor and spices. Nice job! read more

Ordering system is awesome. Whether online or at the kiosks, so efficient. The people, amazingly nice. Love Tex 808, so having the Tio's sitting area there is awesome. Service is quick and pleasant. The bad part? And I am so bummed about this, The food is just not good. The meat is okay, but still just not a lot of flavor. The "Spanish " rice tastes like white rice. Like sticky white rice you'd have at Panda Express. The beans are flavorless, the salsa tastes like ketchup... I honestly want this place to be great, cause I live 5 seconds away... but I'm Mexican. And this is not Mexican food. No spice, no salt, no flavor, no cumin, no nothing. It's bland beige mush. I'm not writing this to hate on them? I want it to be, and it can be SO much better. I've driven to that new place Jalepenos in Kailua, 45 mins out of the way instead of Tio's cause it's just light years better food. Let's make a change Tio... let's be better. I'm rooting for you. read more

Idk who's complaining with their 3 star reviews here but I fkn love this place. Comes with chips and salsa which are very tasty. Their churros are amazing too. Their app is easy to use and you can build up points to redeem. High tech and easy to order and pay. I'd eat here over a Paniolos type of place any day. read more

We just started going to Tio's Burritos, and are, overall, pleased with the experience. We had a dine-in lunch one day, and a take-out dinner on another occasion. While dining in, we found the staff and service to be very welcoming and friendly. From the ordering on their automated touch screens, to the delivery of our food, we were constantly being checked on and assisted with any needs. We ordered the Birria burrito with carnitas, and the three street tacos. The brisket, and carnitas tacos were good, but the tinga chicken taco was too salty for our tastes. The Birria burrito was excellent. The food was plentiful and tasty. The salsa does need some improvement, and a small percentage of the chips were a bit soggy/chewy. The guacamole could also use some improvement, and was good but not great. The tables were a bit 'sticky', which seems to be the finish on the wood surface. For our dinner take-out we ordered the Burrito Bowl with Barbacoa steak, black beans, sour cream, cheese, fajita veggies, onions, cilantro, black olives, jalapenos and chipotle aioli. We also ordered the Chimichanga, with carnitas, Spanish rice, black beans, sour cream, cheese, fajita veggies, cilantro, and salsa verde. Both were delicious and bountiful, but we would have liked more cilantro in both, and I would have liked more jalapenos in my bowl. There was no shortage of tender, flavorful meat in both dishes. The on-line ordering process was effortless, and simple. The food was ready when promised, and piping hot. The location is great, and the prices are very reasonable. We hope that, soon, diners will be able to sit at some of the Tex 808 tables with a marina view. We always give a restaurant two tries before considering a review, and our hope is that Tio's will continue to improve, and grow in popularity. We will be coming back. We just had our third foray with Tio's Burritos and are so pleased with the quality of our two dishes. It was a take out order, which is extremely user friendly online, and was ready before the estimated time, with a text message informing me. Both dishes (macho nachos and a chimichanga) were delicious and extremely generous in quantity. The seasoning was spot on, and everything was hot. The ease of picking up the takeout order is also a plus. We've upgraded our rating to 5 stars, and plan on many future visits to this new addition to our culinary options here in Hawaii Kai. read more

Great food, nice clean and friendly environment. Will definately keep coming back for more !

I have already had takeout three times and it has been 5 star each time. Food is great, portion size is great, and prices are very reasonable. Burritos come with generous amount of well seasoned chips and side of salsa. Ordering system is efficient. Have not eaten in yet - but dining and bar areas look very nice. This is my new go to place already. Well done! read more

The street tacos were so good! I'm so happy there is a good taco place in Hawaii Kai. The workers are nice and the food is great!

Ordered a steak burrito with cheese. Got no steak, got no cheese. Food was cold and chips were stale. Oh well...​

Food was solid. Good price and good portions will definitely be a returning customer.

First of all, the restaurant wants to be take out but it takes too long for the food to be made. Second, the food was awful. Guacamole was so awful and had not taste, they definitely did not use ripe guacamole. The mexican rice was distasteful aswell. The salsa was so fucking nasty its crazy. The tacos looked to be the creation of a little kid. The burittos were not bad but the meat was awful. The ambiance was nice but the tables were way to small and were shaky and not nice to use. Overall would not recommend and is a pathetic excuse of mexican food. read more