June and Theresa did an awesome job handling my suit and shirt. Their fun attitude actually made…read moregoing to the dry cleaners fun. Solid job!

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

The card machine isn't working to get a new card- if you have one you can add money. Many dryers…read moreare marked out of order and several should be - 3 took our money off the card but did not work. Not a great experience.

Machines out of order. Cant purchase card. No one here to help. Would give 0 ifi couldread more

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

Got a suit pressed before a wedding and needed it done in 3 days max. The owner was very…read moreaccommodating and was able to ensure it was done when we needed it. A little pricey but that's just Boston and the price you pay for convenience! Not sure why there's so many bad reviews but they all seem dated. The place is definitely a little more updated and has possibly gone under new ownership since the old pictures that were posted. Support this small local business!

Fong does my sons wash and fold most of the time - it's always perfect. No one can fold like him!…read more They always accommodate my pickup request for end of day, if drop off is not too late ... they're friendly and professional. The lease must be expensive in their building, I know my sons tiny studio in the building is pricy, hence the self wash prices. Take a break from laundry and just drop off your dirty stuff and pick it up washed, dried, folded and bagged perfectly if it's within your budget.

Dropped off blankets to be bulk cleaned - they returned same day and clean and fresh. Price is…read morewell worth the service (drop off, pickup clean and dry and you save hours of time). Have been a few times, pleased every single time.

Quick service turn a round on pick up and delivery. They keep your preferences on file which makes…read moreeverything run smooth.

Excellent service, good prices, very friendly. They were helpful for washing pillows and bedding as…read morewell as clothes!

The lady owner is extremely rude and mean. I was treated really badly just for getting up to check…read moreon my load. She kept following me around and policing me like I was a thief or something. The daughter is nice, but I will never step foot in this place again.

Average for Boston south end. The lady is somewhat nice, although gruff. The phone doesn't work…read more Don't try calling. The washer and dryers are fairly free outside the weekends and 6-8 most days. Especially in covid times. It's a real scam with the card system cause you invariably lose $1-2 in change and $5 when you lose a card.

Review for drop-off only:…read more A few times in the past year when I've been really busy and stressed, I've dropped my stuff off here. Never again. They destroyed a dress, two shirts, and a whole bunch of underwear and socks all in one fell swoop. They all have huge blue splotches all over them. Apparently they have never heard of separating darks & lights. UGH. Not even an apology or acknowledgment - they just sent me on my merry way to discover when I got home that I had paid $18 to have $150 worth of clothes ruined. Jerks.

Open 24 hours. Always super clean. Love the app. I like that there are always available services…read more Nice newer washers and dryers.

I live very close so it's pretty convenient. The industrial washers are $6.50, so if you have a…read morelarge load it is worth it. Dryers are free, which is nice. Unfortunately there is always something wrong with around half of the machines when I go in there. I do my laundry in the middle of the day, so I haven't had an issue, but I can see how it might be hard to get a washer/dryer in the evenings. I drop my laundry off and come back for it (I live very close) and I've never had an issue with theft or people removing my things from the machines. However, very hard to figure out who works there (if there is even anyone behind the desk). Edit: they have now "lowered" their prices and started charging for dryers. They claim it comes out to about the same price, but this is not true. Additionally the past several times my clothes have come out with stains on them. Not sure what is going on, but I won't be going back.