I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

Teresa killed it!! Tottally made my suit cleaning a fantastic and easy experience! I've never…read moregotten dry cleaning services before, and I will definitely be coming back here when needed.

First, I would like to preface this by saying that the suits I sent for dry cleaning came out…read moregreat. I did not notice any issues or damage and was satisfied with the cleaning itself. However, I would like to share my experience regarding other aspects of their service. I sent two suits, each with its own suit bag. When I scheduled the return delivery through Uber, I saw the pickup photo and noticed that one of my suit bags appeared to be missing. I called Star Laundry Club to ask about it, and my concern was initially somewhat dismissed, which was fair since I had not yet received the delivery yet (maybe the photo was wrong). However, when the Uber arrived, I confirmed that one of the bags was indeed missing. I called again, and they did find the missing bag. I was initially told that a staff member would deliver it on the same day as my call, but I did not receive it that day. When I followed up the next day, they apologized and was instead asked if I could pick it up myself. I politely explained that I did not think it was reasonable for me to make a separate trip to retrieve an item that should have been included in the original delivery, particularly when I had already tipped the driver. I believe the inconvenience of correcting this mistake should not fall on the customer. Unfortunately, I am still waiting for the suit bag to be returned. Called again for an update, but my call was not picked up. I appreciate the quality of the dry cleaning itself, but I hope the missing item issue can be resolved soon.

Michael and the team at SOAK are fantastic! Friendly, fast and efficient...clothes are all clean…read moreand perfectly folded, delivered to my door. SOAK wash and fold service can't be beat!!

Dropped off blankets to be bulk cleaned - they returned same day and clean and fresh. Price is…read morewell worth the service (drop off, pickup clean and dry and you save hours of time). Have been a few times, pleased every single time.

Moved to the city recently and don't have in unit laundry so I came here since it's the closest…read morelaundromat. I'd definitely recommend this place, it's pretty clean, in a good area, and they have lots of washers and dryers so I've never have to worry about having to wait. Prices start at $5.00 a load for washers and $1 per 20 minutes for the dryers, not exactly the cheapest thing but compared to paying for a laundry service I think it's a great deal. Also rent isn't cheap in Boston so I think the prices are very fair when you take that into account. Quarters only, but there is an ATM and quarter machine inside. I've only seen the quarter machine run out once but someone came in to refill it ~10 minutes after it ran out so not a huge deal. I usually try to bring my own quarters though so that I can guarantee having change without having to wait.

It was clean, efficient for washing and drying. I had a large comforter and it took 30 min to wash…read moreand 30 to dry. The machines only take quarters. There is a machine that will give you quarters from bills but not tap or cc friendly. I had detergent but needed drier sheets. They had tide and bounce for $1.50, which are what we use at home. An attendant was busy in the room the whole time I was there, friendly and folding laundry. I went at 9:30 in the morning and was done by 10:30 am.

Review based off of Wash and Fold:…read more Easy peasy to drop off. Easy peasy to pick up. I can usually ask for a 24 hour turnaround and they make it happen. I've never had any issues with damage to my stuff. I had one time a wool sweater was shrank, but that's on me. I didn't mean to throw it in my bag to begin with, and I didn't ask for dry cleaning, just wash and fold, so just be aware of what you're throwing in there. They also ask what kind of detergent you would like.

I just did my laundry tonight 04/17/26 at Beacon Street Laundromat in Summerville, Mass…read more What a warm, welcoming harmonious place to wash my clothes. The owner was delightful and very obliging. The cost for washing and drying my clothes was right on point.The machines and floors were nice and clean. I would like to wash my clothes during the day time, to see, if the hospitality and cleanliness remain the same.

Found place to be clean and bright and decorated with lovely plants. The washers worked well and…read morethe cost was reasonable.

The card machine for wash payment is handing out faulty cards. Taking your money, but not…read moretransferring the money to the card. When I submitted an automated service claim. Which did not resolve the issue. I saw it give multiple people issues.

It's OK. As far as I can tell, the problem is that people who work here - at least the two I met -…read moreact like it's their first day on the job. I was here on business and late for a meeting and ran in to drop off my dress shirts with no time to spare. The guy in line ahead of me was telling the cashier that he was going to be forced to sue them in small claims court if they did not find or reimburse him for his lost items. Finally, it was my turn. I had four shirts. I asked how much it cost to dry clean each shirt. The lady at the register said she had worked there for a while but didn't know the prices. After a few minutes staring at her screen, she said she wasn't sure, but that it could be up to $9/shirt (it wasn't).

Showed up at 8. The person running the front desk didn't show up until 8:22 and was not even…read moreapologetic. Weird behavior.

Shirts, coats, pants, jackets, and everything in between. At Your Door is perfection!…read more Been using their services for nearly 2 years now with absolutely no complaint. I recently just got two pairs of pants hemmed and the workmanship is amazing. Oh and they also preserve wedding gowns for all you newlyweds out there. Don't have enough positive things to say about At Your Door! Don't trust your clothes with anyone else.

Nguyen is super prompt, polite, and professional. In my last batch they missed a spot on a dress…read moreand kindly offered to re-do it for free. I've been using them on and off since 2016. Prices are reasonable and they are always on time.

Got a suit pressed before a wedding and needed it done in 3 days max. The owner was very…read moreaccommodating and was able to ensure it was done when we needed it. A little pricey but that's just Boston and the price you pay for convenience! Not sure why there's so many bad reviews but they all seem dated. The place is definitely a little more updated and has possibly gone under new ownership since the old pictures that were posted. Support this small local business!

I've been coming her for three years now whenever I'm in Boston because it's so close to my…read moreapartment (four times a year on average). I have never spent so much money in a laundromat, ever. The dryers are awful. Why should thin towels (which I intentionally purchased thin for my apartment because I knew that I would have to dry them at a laundromat, and wanted them to dry quickly) take over one hour? Do you know what that comes out to in this place? I asked the owner about this, and I get no coherent answer. The last time I was there I saw him take dark gray sheets and white sheets and put them in the same washing machine. I'm sorry, but I doubt the customer requested him to mix their sheets. And he stuffed it in the tiniest machine also. Based on the reviews, I'm going to try Nino's next time. I think walking one way and taking an Uber back will still be a lot cheaper than going to this laundromat.

Excellent service, good prices, very friendly. They were helpful for washing pillows and bedding as…read morewell as clothes!

The lady owner is extremely rude and mean. I was treated really badly just for getting up to check…read moreon my load. She kept following me around and policing me like I was a thief or something. The daughter is nice, but I will never step foot in this place again.