I love getting my nails, pedi and lashes done there. I come all the way from Broward. But if your going to go make sure it's early and before the nail techs wild, loud, no home training kids get there from school. They run up and down making noise. That part disturbs my peace. read more

I came into the salon today expecting to get my nails and pedicure done. My usual nail technician, Jhasseling, was on vacation, so I asked for Danay. I was then told that Danay was also unavailable and would not be back until Wednesday. I completely understood and asked if another nail technician could take care of me. There were several nail technicians gathered together, so I asked if anyone was available to do my pedicure. I was told/led to the pedicure area and waited, but no one came to service me. I also asked whether a specific technician could do my nails after her 10:30 a.m. appointment. I was simply trying to find a solution and was willing to work around their availability and mine. What happened next was extremely disappointing. The owner came over and told me that none of the technicians wanted to do my nails because they said I was "picky." I was shocked because I have never been serviced by any of those technicians. I only know two technicians at this salon, and neither of them was available that day. I explained that they may have been confusing me with another customer, but instead of clarifying the situation or trying to resolve the misunderstanding, I was left feeling as though I was being judged and rejected based on something I had allegedly done with people who had never even done my nails. There is absolutely nothing wrong with a business deciding that a particular client is not the right fit, but there is a professional and respectful way to handle that situation. Telling a customer that several employees "don't want to do your nails because you're picky," especially when those employees have never personally serviced that customer, is incredibly inappropriate. The owner was calling all of their names and they ignored her repeatedly and would not get up or respond. I was flexible from the beginning. I accepted that my regular technician was unavailable, asked for another technician, and ultimately said anyone could do my pedicure. I was sitting in the pedicure chair waiting to be serviced, yet no one came. I was not demanding a particular person or refusing to work with anyone. I was simply trying to receive the services I came in for. I ultimately left without receiving any service. What bothers me most is not that my preferred technicians were unavailable. Things happen, people take vacations, and schedules change. What is unacceptable is being treated as though I was a problem customer based on an apparent misunderstanding, without anyone taking the time to verify whether they had the right person. A customer who has never been serviced by these technicians should not be labeled or dismissed based on hearsay or mistaken identity. At the very least, I expected basic courtesy, communication, and professionalism. Unfortunately, this experience left me feeling unwelcome and embarrassed, and I will think twice before returning. Customers deserve to be treated with respect, especially when they have done nothing wrong. Even if I have communicated in the past to MY NAIL tech issues with my nails we have that relationship and not all days are good days sometimes I may address my nails in a respectful way and sometimes I may not like my nails but still pay and leave a tip and worry about it next time. I'm paying for a service and should be satisfied and I don't always complain about my nails it's my nails tech why would I keep coming back if I'm not satisfied and I've been going here over 3 years... read more

Very unprofessional Tina do not know how to run her own shop her workers was telling her what they are not gone went in got my feet done the person who did it told me 3 minutes to do my nails waited 45 minutes people was skipping I was playing music chairs because every person Tina tried to send me to saying that there was not taking any more people she got attitude because I was telling her she did not know what was going on in her own shop she got mad and try to tell the person who was about do my nails to have me to pay first I told her I will pay after I got service then she replied for me to get out very rude unprofessional but go my feet done for free so thank you Tina but you need to take business class to know how to run a nail s read more

had to soak off 3 nails because they were literally bleeding !!!!! horrible $90 dollars just to end off with damaged nails & cuts in them literally read more

Tina Nails - damaged nail - Nail Salons Near Me - Miami, Florida

yisel was Wonderful I love her she such a sweetheart thanks for customer service. Definitely will go back and will recommend anybody else.

Well well well. I had just flown in from NYC. Had been about 2 1/2 weeks since I did my nails and I was struggling. Had to go buy glue and lock these nails down because I didn't know where to go or who to trust out here bc I go to the same bloody people all the time. It had also been a year since I did my nails so ya know... who is gonna hook your girl up?? I must have looked for 4 days at reviews from all the varying nail salons in my area. Most of them were looking hella crusty. Finally I came across Tina Nail. Took a look at the photos, comments, designs, and I said to myself cue the Lou Armstrong bc it's a beautiful world and this beautiful girl is about to get these nails D O N E! Pulled up to the spot and got my temperature checked, hand sanitized and then they set me up with this nail tech... from NYC!! Who would've known?? I forgot to get her name before I left bc she kept me entertained and welcomed. I felt so at home. She did the damn thing too! Go there. Go there. From what I could see from everyone, they love to make you comfortable and create an experience for you that makes you want to return. They've got a loyal ass customer now I'll tell ya that much! Check em out read more

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Came here for the first time in need of done last minute self-care. KIKI did a GREAT job on my full set & pedicure. My nails are so cute! Would definitely receive her services again. Thanks Kiki! read more

Tina Nails - Clear Pink on shirt acrylic nails - Nail Salons Near Me - Miami, Florida

If I could leave no stars I would. The man that did my nails cut both of my big toes and it burned for several days! I asked for a refill on my big toe since I have an overlay and they didn't cover anything correctly. Everything is uneven and chipping immediately the man was extremely rough with my feet I will never ever come back to this place again. read more

Tina Nails - A sad pedicure - Nail Salons Near Me - Miami, Florida

I love getting full service from this establishment The owner and staff are very polite read more

I highly recommend this place so book now or walk-in everyone there does a great job see yall soon toddles read more

Tina Nails - Eyebrows nails tent lashes is - Nail Salons Near Me - Miami, Florida

The workers didn't speak English. I just wanted a simple white acrylic Fullset ... The lady drilled my nails so hard and I tried to tell her stop but she didn't understand English enough so I had to speak Spanish (I'm Jamaican) but I noticed she wasn't skilled enough to do a quality set so I stayed quiet the whole time leaving my nails crooked. I saw another client had to keep yelling at the pedicure guy because he couldn't understand her either... my nails started lifting as soon as I left the shop.. if you are not expecting perfect nails than you can come here, but if you know quality then you won't be happy coming here. read more

Tina Nails - Middle finger and thumb lifting I just left two hours ago - Nail Salons Near Me - Miami, Florida

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This place offers top notch service. Trust me you will not be disappointed!!! I feel at home when I come to Tina's. My daughter love getting her feet and nails did. I strongly recommend this place to unwind and separate yourself from the world!! read more

if I could put no stars I would they customer service is horrible the people at the counter is nasty they speak to people with no respect and the workers lose they long time faithful customers behind it I don't recommend the at all because of the customer service the nail technicians do they job but it's not worth the disrespect they always having problems inside that place ‍ read more

Horrible customer service from the owners. I had my nails done like always. This particular time I chose the color yellow (gel). The very next day it had started peeling. I text the nail text to show her. She told me to come in. By the time I got there both hands had started peeling. She asked me did I want the same.. they only had one color in that yellow. She changed colors, unbeknownst to me that I would be charged for something that was wrong with there polish. The owners weren't there and she said they are the only ones who can correct the charge. Today I went to get my nails done and the owner was there. I approached him being civil. I tried explaining what happened.. he told me he didn't want to hear what I said only from my tech.. I said to him. I'm the one with the issue.. he ignored and walked away. I turned to the wife, she was just as bad and just as rude. I told both of them how they don't value customer service. Well, I guess I'll miss my tech.. which I love Naria, but I can go another place to get my nails done. Awful customer service for owners read more

Tina Nails - Not even one day - Nail Salons Near Me - Miami, Florida

Amazing customer service. The vibe is home feeling. The nail tech did an amazing job.

JENNY was the best ever. Shes so funny loved her energy. I told her i wanted blue nails and she just went crazy and gave me the hottest most glam nails i ever had. I trusted her and she delivered beyond amazing work. Love her!! read more

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Have come here a few times and they are great. I like the diff ppl that have done my feet and eyebrows so far read more

Tina Nails - Gel pedicure - Nail Salons Near Me - Miami, Florida

Every time I go I'm never disappointed but this woman did a wonderful job. I didn't get her name but she was on table #7 read more

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The worst possible experience, didn't get what I asked for. Overpayed and was yelled at. This was my third time going there. Yesterday, there was a short Asian man I have never seen before running the place. Usually there's two Asian girls running this business. I went in and immediately told this man that I wanted a regular pedicure, and a gel manicure for my daughter. I explained a design my daughter wanted and he said sure no problem, and we were sat. I immediately told the man doing my daughter's nails about the design, he said NO they can't do that. So I thought, I will just ask the main host again. I did and once again he said NO problem, we will do it. Then the nail tech doing my toes, finishes the pedicure, brings me the color palette and I asked him: those are regular colors correct? He said YES. Nail tech seating next to me is my witness. So, I thought ok, that means he is doing a regular pedicure which means NOT GEL. Great. Then I get up, my daughter is still there. I notice she has two stickers on her nails, so her nail design was not done at all. Then when I am ready to pay, I notice a $37 bill for my regular pedicure and $32 for my daughter. I asked the short Asian guy to please explain what I was paying for. A regular pedicure is $25 and a gel manicure with two stickers is NOT $32 sorry. Then my nail tech told the host he gave me a gel pedicure. At this point, I am upset because first of all that is NOT what I asked for, and second of all, the guy was accusing me of lying and yelling at me that I had gel on my toes, which I know I didn't because I NEVER get gel on my toes. He screamed at me: "Get OUT" at this point, I am thinking "doesn't matter, I will over pay now" in order to make this abuse stop." So, that's what I did. My daughter told me that the nail tech who did her manicure was rude and mean to her. That it HURT her. To my 13 year old. This place isn't clean, or staffed with the best costumer service, it is actually the worse costumer service. I do NOT recommend this place at all. Bad service, language barriers, and not clean enough for a nail salon. Period. Don't go there. read more

Tina Nails - Nail Salons Near Me - Miami, Florida

I am filing this complaint regarding a service I received from this Full Specialist located at Tina Nail Salon. The unsatisfactory behavior has prompted me to write directly to you. This nail technician was immensely unprofessional and unforbearingly unpleasant in attitude. When asked if I could remove a 2nd layer of gel polish she stated " I hate when you come wait until the last minute to change your color" the polish had not yet been cured under the light so it was an easy removal with just the wipe of acetone. I stated to the nail tech that this was my first time ever being service by her she then stated " I don't care, it will be your first and last." I then asked what her name was and if there was a manager available she refused to provide correct license and identification which is a penalty under code 477.029 (f) REGULATION OF PROFESSIONS AND OCCUPATIONS COSMETOLOGY. This had to be the most disturbingly uncomfortable situation I have ever experienced as a consumer who is paying for a service in what is supposed to be an environment of self care. Nikki was the nail techs name. read more

3/9/2021 My first visit here. I was looking for a Black Owned business close by my home. This salon was listed on Yelp as Black Owned. I don't believe it is. I called to inquire their hours and was told they close at 7:30 PM last walk in they take would be 7 pm. I arrived at 5:45 pm for an eyebrow wax & pedicure. This felt VERY VERY RUSHED. I wasn't happy with my waxing. It was extremely too hot! The lady didn't even both with trying to shape my eyebrows, instead she tried to upsale me on tinting which I wasn't interested in. On top of the waxing being extremely hot. It caused a bad skin reaction. Though the young lady that did my pedicure was very nice. It was very very rushed. She didn't allow my feet to soak. She ran the water put my feet in it and immediately began the pedicure. She didn't even let my feet soak for 2 minutes. I had to ask her to smooth them out a little more. I saw all the good reviews on Yelp prior to going which lead me to choose this place and the fact it said it was Black owned but I don't believe it's Black Owned nor do they take time and care with their services. I will not be returning for a second visit. read more

They really provide great service. Clean establishment. Highly recommend Vivian (eyebrows) & Nicky or Maria (for nails)

Jesse the nail tech did an awesome job on my pedicure at Tina Nails. Will definitely go back. He was kind knowledgeable. Left no cuts.

A little information I first went to this unit and I was impressed the second time I receives eyelashes eyebrows waxing and my eyelashes fell out the same night I left a message to the owners about my encounter they invited me back for which I still pay full price and when I got home the second time my lashes fell out again I return to get them replaced but the technician Vivian was gone when I ask a gentleman about my issue he looked like he was not even concerned he ignored me and look down at his phone a young lady that was sitting in the chair getting ready to get her eyelashes done allow me to skip her so the other technician can't fix the issue but this gentleman told me to come back. The next day if it wasn't for the customer overhearing the conversation and allowing me to skip her I would've not got serviced. First and foremost I did not come after hours I came back at 6:15 I need you to check your video so that you can get factual information when I spoke to the young lady over the phone she told me to come back this was way before 7 o'clock do not allow your employees to give you false information I understand the seriousness of you being understaffed is the way you guys handled it you guys are the largest you're the largest because of where you guys are located but if you treat people unprofessionally everything will change so in the statement that you just said was not an apology it was an excuse so check your recordings because you do have video and watch and see the treatment and you spoke on a receipt I paid you personally Vivian so you can't even comment on this because you remember me and I tipped you twice even though you gave me poor service so give everybody a receipt because you don't give a receipts. And that's why you're the one responding to this comment because you're the individual which is the manager of the establishment that Miss treatment me and your staff just follows you never again read more

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The manager is very disrespectful, I have been spending my money here for a long time I only go to one person to do the liquid gel nails. This man tried to force me to put acrylic on top of the gel which was stupid and told me to go elsewhere to drill the gel off my nails because I can't soak them off when your nail tech was the one who did them but she's out of town. Then told me to go around the whole shop and ask them if the coat on my nail was acrylic and if one of them say it gel he'll give me 1000 dollars. I know what I pay for I pay extra to get gel liquid on my nail don't be rude and disrespectful because no one else in your shop can do the service I been getting when I walked in I said if the person I made a appointment isn't there I would like to drill it off and I'll wait until she returns next month... I will definitely not be returning...... read more

Imagine sitting down and waiting to get ONLY your nails done , have someone ask what you're getting done then stay waiting for 40 minutes to then have someone who just walked in get help. Unnecessary af. read more

I ordered a Groupon for 15$ lash extensions and walked in and got them done the same day. This is an excellent find in a classic area of Miami! read more

I don't know what's in their gel polish but it lifts up the next damn day . This place was good for the first month . My mom , daughters, niece and myself have been going for a while but we spend too much money in their for gel polish for it to not even last 3 days . I could literally peel the entire polish off at once . they loss 5 customers at one time read more

I absolutely love this place. Very friendly and exceptional customer service. Vivian is a beast on the lashes n eyebrows and lahian slayyyyyed my nails. read more

By far the worst experience I've encountered. It was my first time visiting this nail shop. And it will be the last. First of all, booking an appointment on the website is a joke. DON"T WASTE YOUR TIME. I scheduled an appointment 2x on the site with no confirmation both times. I decided to call and schedule. I did receive a text confirming the appointment. However, I had a family emergency and had to reschedule the appointment. I called on Friday to reschedule. A guy answered the phone and said it's rescheduled. I asked how when he didn't ask me for my name or phone number? He then asked me my name and said I'll receive a confirmation text. Never received one. So I decided to keep my original appointment since the 2nd one wasn't confirmed. Saturday (8/21/21) was my appointment for 9:30 am. I originally requested Tina though the site since she was recommended but like I said, No one confirmed the online appointment. They opened at 9:30 but Tina was not there. Some new guy (that's what the associates were calling him) did my nails and I'm highly disappointed. I had to tell him how to do my nails. I have my own natural nails and all I wanted was a polish change on my nails and toes. In the middle of him doing my nails, he got up and began a whole conversation with other clients and the associates. I said .."um excuse me, I have to go", he sat back down and continued. He clearly did not know what he was doing. My natural nails look big and bulky like I have on acrylics. The glitter polish is snagging everything I touch. He did not clean up around my nails or toes nor did he apply cuticle oil. I'm very unhappy with the service and I won't be visiting again. The worse nail shop I've been to. I do not recommend. read more