Great selection, great staff. A must visit if you're in the Akron area. Lots of vinyl but CDs too!read more

One of the premiere record stores Northeast Ohio. If visiting from out of town, it is a must stop…read moreas a record collector. You will be blown away at the selection and the prices.

Always have had good service here. Been downgrading my CD and DVD collections. Received fair…read moreprices on sales. The staff has always been helpful.

Awesome service! Great selection of games, toys and movies. Staff are kind and efficient. 10 out of…read more10!!!!

I've come to know this as my only local record shop. I…read moresuppose, I looked the other way with their judgement because its a dying thing locally, but that was "whatever" because they are local, had a decent selection, okay price on used items, and would help and find things they didn't have in store; but the last time I came they seemed annoyed at my album choice, used items had considerably increased and I was deemed unworthy for not knowing their promo day . When I went to pick up a order I was bothering them, trying to give them money, and they went against their written policy about loyaltly cards, treating me as though I couldn't read and my money wasn't hard earned. Seems to I need to travel further for my albums or just buy online...

I preordered an exclusive copy of a vinyl record for my son for Christmas in September. The album…read morewas delivered in September. I didn't tear the plastic off of the album as it was a Christmas present. Imagine my son's and my disappointment when he opened the plastic and we discovered we didn't get what I ordered. The album was the correct album but the album was not the exclusive color I ordered. The company is refusing to give a full refund because they have a thirty day policy on returns. It's was pretty apparent to me, based on emails between my son and the company, the company doesn't care about great customer service or the fact that this was their mistake.

I bought a PSP 3 months ago. Games, ordered a new battery, everything works great. Went to trade…read morein the psp 1000 that I was sold in Medina a stellar unit, condition. I got 2 % off the used price 175.00 Don't shop there for trades ever.

I brought my records in to sell at 1pm. They said there were 2 people in front of me. I asked how…read morethey were doing and every hour they kept saying I was next in line. It is now SEVERAL hours later (6pm) and they havent even started looking at them!! They wasted my entire Saturday!!! I had to suffer through the foo fighters! How do you work at a record store and not know the foo fighters suck?!

I had a lovely time here with a friend before heading out for a hike. The staff was very friendly…read more There was an excellent selection of various tea and coffee drinks. My friend loved her beverage, and I too thought it was delicious when having a sip. We both loved the pairing of a tasty coffee/tea beverage with a bookstore experience.

Love the atmosphere, if I lived in Kent I would totally go here all the time! Perfect place to pop…read moredown with a laptop and get work done, with tasty food and drink selection along with bookshop vibes. Prices are also extremely good, I got got a bagel and tea for only $6. The mugs are so cute as well, all around amazing experience!

I made my trek down to this The Exchange Store on 10/01/19 too look for a new game to play on my…read moreplaystation four because i got tired of playing the same games over and over again and I was also looking for one of my favorite movies of all time on blu-ray and they had it which was full metal jacket and I also ended up getting madden 19 just for the heck of it because I have not played madden in a few years. The Store was nice and clean and the employees were very friendly and helpful and answered all the questions I had for them. I will defitnely be back.

The workers seemed more interested in talking to each other and hanging out, than helping the…read morecustomers. Not once did they ask if I needed assistance, and everyone literally needs assistance because almost all of their products are behind glass... I think I'll just order on Amazon. Very bad experience !

Good Easy to get to friendly atmosphere nice selection.get…read morewhat i need service is on point pick what i need or make a call of my choice

I ordered a CD from this shop. Everything went good, except paying for me to sign was a waste. The…read moremail man just left it in my mail box. I paid for all these extra things and maybe it was too much, but I really wanted a CD I could only find here. Just think maybe they could switch up the ordering options a little.

For me, I love going to FYE! There's not many around like there used to be back in the day in my…read moreneck of the woods but this place is amazing. Most FYE stores are claustrophobic to navigate. This one is clean, big and spacious to navigate. Even great for those people who are in wheelchairs. This store has friendly staff, great selection of pop collection items. Anime items mainly and CDs (though, those might not exist in the next 15 years) the FYE stores continue to evolve and they're doing a decent job and especially with this store in keeping up with the times. Highly recommend

This FYE Location features much more than just CD'S and DVDS... there is a whole wall of…read morecollectibles that you just don't see in any brick and motor store. The store manager Tenisha has gone out of her way to help me find what I need.

Although the books are very expensive, they have a very large selection. If you don't mind a used…read morebook there are many cheaper stores out there. However, this location offers many genres, in store and online. It's nice to be able to order online and pick it up in store or have it shipped. The staff members are friendly and help when asked.

We placed a large book order for our business, and Rayme was incredibly helpful throughout the…read moreprocess! The team was quick to respond and had no problem updating our quote multiple times as we added more items. Everything went smoothly, and we really appreciated how easy they made it. I would definitely recommend this location for large book orders!

THIS. PLACE. IS. AMAZING. You can easily spend an hour or two just looking around what is basically…read morean 80's museum. I played the original Super Mario Bros. while lounging on a bean bag chair. Then I played the original Adventure on a freakin' Atari! So much to do, so much to look at it, so much I must not touch! Oh, and the wife got a board game or whatever.

If you are looking for vintage toys or collectibles you might want to stop in for a peak. From…read moretoys, sports, to records and clothing, they carry a little of everything. I see things from my childhood and it brings back so many memories. Most items are very reasonable priced and the staff is always kind.