I bought a PSP 3 months ago. Games, ordered a new battery, everything works great. Went to trade in the psp 1000 that I was sold in Medina a stellar unit, condition. I got 2 % off the used price 175.00 Don't shop there for trades ever. read more

I brought my records in to sell at 1pm. They said there were 2 people in front of me. I asked how they were doing and every hour they kept saying I was next in line. It is now SEVERAL hours later (6pm) and they havent even started looking at them!! They wasted my entire Saturday!!! I had to suffer through the foo fighters! How do you work at a record store and not know the foo fighters suck?! read more

I'm so glad this place still exists. It is somehow still holding back Amazon's addiction to monopoly power and quest of destroying every small business that it can. I try to buy local and physically pick up everything I can to avoid Amazon and the like. Anyway, this store has all your gaming needs from the earliest days of video games to today. If it's not there, their experience and empathy will guide you to where you can get it. They are legit veteran gamers too. Aside from video games, they have just about any old form of media. read more

They were helpful and nice! Great customer service and very organized store! It's the largest Exchange I've seen.

Bought a used Wii and a few games for my wife for Valentines Day. Played Mario Kart for a couple of months and it worked great until we bought a newer game for which the Wii would need a system update to play. At that point we found out that the Wii had been hacked and modded by the previous owner. I called the exchange and asked if it was possible to exchange the defective unit for a new one and was told that since it was past 30 days they couldn't do anything. Buyer beware that these systems are NOT TESTED PROPERLY. I did some research and found out just how easy it is to test for this on a Wii and knew within seconds that the system was hacked. I informed the sales person of this who was happy to be informed there was a test for such things. As a result, I'm am now stuck with a locked Wii that is useless (it gets locked by Nintendo when trying to update a hacked system) and will make sure no one I know ever buys from The Exchange again, since the only thing I exchanged was my money for frustration and poor customer service. read more

The Exchange - My hacked Wii that The Exchange sold me and refused to exchange. - Music & DVDs Near Me - Cuyahoga Falls, Ohio

I like the fat, smug, carrot top looking hipster that thinks he is better than people because he works at a USED record store. I felt like he was trying to talk down to me about some left over trade items I brought in from a storage auction I won. Then he had a smirk on his face when I accepted a low cash offer, as if I was hurting for the few bucks offered. I buy, sell, and flip anything I can rather successfully. I enjoy using this outlet on occasion when I aquire items like this from estate sales, auctions, yard sales, ect. Next time I'll just throw the stuff away. The poor demeanor, and smug attitude received was unnecessary especially after the extreme wait time. If he doesn't like his job he should move on, and let someone else do it. read more

zero if I could. tried to trade in a Wii I just got from another location a couple months ago and wasn't informed on the phone that I needed my id. wallet was stolen out my car and told them I have a picture of it on my phone and still wouldn't allow me to trade it in. shit I can tell you everything that's on my i. go someplace else if you can read more

Not a place to do business with on buying or selling your items. Not at all trustworthy. I have not had good experiences. I keep trying but I have learned my final lesson and will not be back. read more

I like every Exchange branch that I've been too so far, but this one was especially great today! Everyone went above and beyond to help, and we appreciate it! We will definitely be back! read more

Bought a guitar hero 5 from them, they wouldn't return it and no one there could help me with my issue. I will never purchase another item from them ever again the sell items that don't work. read more

The Exchange is my favorite place to go in Akron. The have a store on the west side too, as well as some in Canton, Lorain, Elyria, etc. They have very good prices and a great selection. read more

Love it here! Always a great selection and good deals for trade ins. Very friendly and helpful staff.

A pretty great store. they have just about everything movies, games, comics, action figures EVERYTHING! the biggest problem is that there are these boxes for some GB, GBA and DS games and its not very organised which would not normally be much of an inconvenience but the rest of the store is really organised but when you are looking through the boxes for some cheap stuff its hard to find things. but other then that the staff are very kind. read more

This is where my roommate and I go to get all of our movies. So far we've gotten The Lord Of The Rings Trilogy, Last of the Mohicans, Braveheart, Book of Eli, Man on Fire, Love Actually and About Time. The staff is always friendly and very knowledgeable. The store always seems to be clean and organized. We'll keep coming back. read more

This place is honestly amazing. I went into the store for the first time recently with a friend to exchange a PS2 and some games, and was blown away by the selection and organization of the place. The people working there were extremely polite and helpful, and my friend ended up with more money than expected for the console and games. I will definitely be back :) read more

I cannot say enough good things about this place. They are the largest I've been too and I've have visited 3 total in various places. Great friendly service and they always have new things to view. Parking can be bad during busy hours and weekends because they are located in a plaza with a Panini's and other busy/popular stores. read more