This is then best place in the New Haven area to buy great quality watches and jewelry. Great…read morepeople to deal with. I highly recommend Arnold's. Old time jewelry story at it's best.

Fast and friendly service every time! They fixed and cleaned my broken heirloom earrings on the…read morespot. I trust Arnold's with all my jewelry repairs!

Did a great job restoring my Mother's wall clock. It isn't anything fancy, but she liked it, and…read morenow that she is gone, I try to keep it running and Jim did a great job. Runs like new. Communication was great so not sure of the experience some other reviewers said about no answer or not returning calls to messages left. He called and left a message after diagnosing the issues, I called and they answered during published business hours. Reasonable cost and supper good customer service. Will take all my timepieces there.

Wonderful experience from start to finish. Mr. Standish arrived right on time for our house call,…read morewas so personable and nice throughout, and did a great job with our grandfather clock. He is extremely knowledgeable, took the time to explain what he was doing, and treated the clock with real care and respect. It's clear he knows his craft and takes pride in his work. I wouldn't hesitate to recommend Standish Watch and Clock Repair to anyone with a clock they care about.

If I could give 5+ stars, I would! Jonathan traveled to my…read moredad's home and was able to fix his 4 clocks. He was prompt and courteous and an absolute gem! My dad's clocks stopped working over the past 2 years and he is now 81 so didn't have the capacity to fix or find help. I found Franklin Clock Shop and it was just what we needed. Now the "clock parade" as I affectionately called it when all the clocks start chiming rings again! THANK YOU!!!

Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

We stopped in, without an appointment, to see if they could repair the clasp on a necklace, the…read morespring inside ceased to function. Within minutes the clasp was replaced and the silver polished. The service is always attentive and professional. It's a full service jewelry store.

What a nice experience at this jeweler A lovely lady helped me by the name of Colleen . She's so…read moreknowledgeable and helpful I highly recommend you try this amazing jewelry store !!!

Thank you to the Armstrong Rockwell team for looking out for us and making the best weekend of my…read morelife a reality. I had the pleasure of working with Alexis who is incredibly knowledgeable when it comes to diamonds as well as watches. I am not typically an advocate of doing business with friends, however, when deciding on an engagement ring you have to work with someone you can trust. We sourced the diamond separately and then built a custom shank around it during about a 6 month process. Alexis and team were patient and had our best interest in mind. I couldn't be more pleased with the result and the amount of effort from Alexis - which was consistent for 6 months. Her approach to educate her customer resulted in easy and clear decisions when customizing the ring. Alexis went above and beyond and helped mold a vision into a real tangible custom ring. The Armstrong Rockwell team had the shank built custom by their CAD designer in NYC to help complete the vision. These are professionals with a professional network. The result, flawless. Doing business with trustworthy friends always makes doing business a pleasure. Not to mention, Alexis and Al are diamond savants so I can't think of a better place to fulfill your jewelry needs. I can't wait to start shopping for some watches with this team next!!

Beautiful watch and jewelry selection, the only jeweler in Hartford worth your time. Knowledgeable…read moreowners, willing to go the extra mile to make sure you're taken care of.

EVERY TIME!!! This is the third TAG watch I have brought…read moreto Jaime and team. I have been with her prior to a store front. My experiences have been over the top fantastic. Her operation is professional and her craft is impeccable. I just need to stop being so hard on my watches. THANK YOU!!!

I called them regarding my '70's Seiko 6139 chrono watch (mechanical). They advised me that they…read morecan't get vintage Seiko parts and they don't service them. This saved me a long trip over to their shop.

5 stars! Dino the…read moreowner is very knowledgeable and extremely honest. He was very helpful picking out diamond engagement rings and provided me with the perfect ring. We'll be using him for everything in the future.

The most thoughtful, considerate jeweler I've ever met. Approaches small jobs and purchases with…read moregreat kindness and care. Restored my late father's watch so it looked new and gave us a lovely free case so we could present it to our son for his graduation. A great craftsman and human being.

Avoid this store. It's overpriced and the work is sub par…read more The store seems like a blast from the past when you first enter. The shop owner has a gentle disposition and the store has a simple layout. I thought I found a new go to jewelry but I was wrong. The work I had done was sloppy and the customer service leaves much to be desired. I asked to have a link repaired on a necklace and they soldered it and created an unsightly, grey clump of silver that ruined the chain and made it unwearable. I also asked for an estimate on having a ring sized. The ring was sent out and it took weeks to get the estimate and I was charged $27.50 for shipping. This cost was not discussed with me prior. I left with a damaged chain and the feeling of being ripped off an

Condescending, mismanagement and disorganized!!! Avoid this shop. I brought in several pocket…read morewatches for repair, some loose jewelry parts and request for a house call on a grandmother clock. They gave me one back that did not work. Took it back and after 6 months, I had heard nothing. I finally called because I was afraid they lost it. Turns out they decided they couldn't fix it BUT NEVER TOLD ME. I had to call to get it back. I gave them a small plastic bag of loose parts that I asked them to assess if they were gold. They said they didn't have it FOUR times over several months of me asking. I knew I left it with them but decided not to argue about it because they still had the pocket watches. I also asked them to put me on the list to have a grandmother clock repairs by a guy who did house calls. I asked several time over a YEAR if the guy was coming. After TWO years, have never received a call. Gave up and learned how to fix it myself. After 1.5 years, they call me to pick up the loose parts as if I abandoned them; they ones they said THEY NEVER HAD! I go to pick them up and I'm mad. The sales guy, let's call him Dennis, came over with the parts and started a drippy apology. I didn't want to hear it and said just giver me the bag. He says "relax". For the women reading this, when a man says to "relax", they are being condescending and disrespectful. I told him that in a loud voice. So as I'm leaving he says RELAX again and said you lost my stuff for 1.5 years and held my watch without telling me it couldn't be fixed. If he was a good salesperson, he would have known that I was mad when I brushed off his apology and just given me my stuff and let it go. But no, he decided to act like a petulant 5-year old and try to put me down. He KNEW he was in the wrong but couldn't accept it. What a disappointment. I mentioned this whole thing to a friend who said this same shop lost her engagement ring when she brought it in for repair. THEY LOST HER ENGAGEMENT RING.

Great place to shop for something different in the watch world, its a great store and a refreshing…read moreaddition to the choices that we have in the watch community.

Fantastic place to examine the uboat product. Very friendly. Also the repair drop off for uboat…read morebattery changed