I had an old sapphire ring and I was not sure if it was genuine sapphire. This shop thoroughly…read moreinspected it for free. They were honest, professional, and gave me an in depth explanation all about the ring. It was very helpful. Other places wanted to charge me $150 for the same service. This was what I would consider over the top customer service. With all the places out there trying to really over charge you I feel that thos would be a great place to go if you want good service at a fair price. Despite not buying anything from them today I am happy to recommend them.

What a great spot! We came in at the last minute to replace a chain and the people couldn't have…read morebeen nicer ... they took their time with us and we didn't feel rushed - the epitome of great customer service! We will be coming back for sure!

Left impressed today! Called JewelRestore after a jeweler more local to my CT residence wanted to…read moresend my Cartier directly to Cartier for a battery replacement, citing "being nervous" about not being able to reseal it properly. Was told by JewelRestore that once I came in, he would "priority handle" the watch and have it back to me within an hour. 55 minutes after arriving, I had my watch back, cleaned and with a new battery, running properly. Bravo! Worth the 25 min drive!

Horrible costumer service. This guy is not friendly, condescending, unpleasant attitude. Don't…read morerecommend.

I brought two watches on that needed repair (a Baume & Mercier and a Piaget) and they were…read moreincredibly efficient and well-priced. Super trustworthy.

Had a FANTASTIC experience with Jackie! We got our wedding bands with her and she was super…read moreknowledgeable about the different styles and was helpful in answering all of our questions. The whole store made the process so special! So glad we went to them for our wedding bands!!

I never write reviews but I feel compelled to do so as a result of the experience I had here…read more In April, I brought my platinum/diamond engagement ring and wedding band to be resized for my wedding in June. Three people looked at the rings and quoted me $150, and said I could wait until June as it would only take a week. In June, I brought them back and they said, sure, no problem. I got a call later that day saying, they "didn't realize" the rings were platinum and that it would actually be $300. I went back in and said since it was their error that they should honor the price. They were very defensive, saying, well mistakes happen. This is literally their job to know jewelry. Three people saw them and not one thought it might be platinum? The taller man with the glasses said they can't be expected to do it for $150, they would lose money, but they had someone else who could do it for that amount. Ok, fine. Three weeks later, ON MY WEDDING DAY, literally hours after my husband put it on my finger, my wedding band splits in 2. I was devastated. I brought it back the next day, and instead of being apologetic, the same tall man said defensively, well your ring is thin. Seriously??! It's a standard, normal wedding band. He took it and said, I'll have it by Thursday. Again, no real apology by anyone, including the woman or the owner, who were both there. It's appalling. Today is Friday and still no ring. These people do not know what they're doing, and worse, they are plain rude. Stay away if you value your jewelry. UPDATE: The other ring, my custom platinum engagement ring, also broke in half. I will be attempting to collect the money I paid initially, as they have ruined both my wedding band and ring within 2 months. I'm heartbroken.

Over the years, I have gone to Shaw's for my watches. They are very skilled, reasonably and…read morefriendly. I trust them with my antique and luxury pieces. Special kudos goes to Harold who is a true expert. Linda is also great.

Renato is a very pleasant, honest, and knowledgeable jeweler. Fair prices and excellent…read moreworkmanship.

Renato re-styled a necklace for me and it's exactly as I had imagined it! I understand he went into…read moreNew York to look for a specific diamond to add to the existing diamond and sapphire necklace. I've had the necklace for 40 years and had it restyled a few times. This is my favorite! Chris was very helpful in the front of the shop and the job was completed in a very timely manner! I would recommend them very highly!

Update... after loosing 60lbs all my rings were falling off. Both my wedding and engagement ring…read morewere custom made for me and very detailed. Dana was happy to resize them, cutting the platinum and never once loosing the detail. They also gave me back the "scrap metal" and nothing was lost. OH! and work was done in two days. There work continues to be above the standard, and they are always kind and helpful, be it a big job or a little job. Those that don't have a good experience should speak to Dana she will always fix an issues and "do the right thing" as will Richie and Sal the owners. Never a bad day at D'Errico!

I am so happy I went to D'Errico to get my wedding ring and bands cleaned. I was really happy with…read morethe customer service. After sending a message on their website, a store associate came out to my car, where my baby was napping, to explain their services and prices to me. Once baby was awake, I was able to get my rings cleaned, prongs and diamonds checked as well. I didn't know what to expect for pricing, but it seemed fair to me: $35 per piece for unlimited cleaning/inspection for 1 year. Such a good deal! D'Errico has a customer for life!

Very trustworthy and good people to deal with. . location is convenient to stratford ,…read more Bridgeport and Trumbull.

I have a very heavy silver men's bracelet with links. I needed the clasp repaired. I brought the…read morebracelet to a jeweler in Fairfield and was told it would cost $325 for the repair because it was Italian silver, and that very few people work with silver jewelry, and it would take several weeks. I was shocked being I paid that price when I purchased it 20 years prior. He said, very few people work with silver jewelry, and it would take several weeks. I certainly was not going to have him repair it. I've had gold items repaired for much less. I was in Stratford and saw MJs, I figured I would get a price on the repair. They were very friendly and accommodating. I expected that I would have been given an estimate that was equivalent to the prior jeweler (I assumed he was being HONEST with me). They took one look at the bracelet and said it would cost $35 and they would only need two days. The repair was pretty extensive; the clasp and the link were worn and needed to be seemed and rebuilt structurally. That price brought a huge smile to my face. I was so happy there are some honest people still out there, that was so reassuring, (Obviously. I was pretty upset with the prior Jewler, he simply was stealing my money). The repair was amazing and showed a high level of skill and craftsmanship. It literally looked brand new. Obviously, don't waste your time and money with any other jewelers. If you're looking for an honest and friendly jeweler, a laid-back family atmosphere, fast repair, and great customer service. Look no further. Bill S.

I had watch repairs, batteries, and cleaning done by Cellini Jewelers. Their work is impeccable and…read morethe staff is very personable, knowledgeable and professional. Michael always greets customers is a friendly, caring way. The jewelry they sell is absolutely beautiful!

This place is the absolute best. I brought in a vintage Rolex jubilee bracelet to have an extra…read morelink put in and the experience could not have been better. They were so upfront and honest about what would/wouldn't work and what was needed to do the job correctly. Mike and the rest of the staff are the nicest and most helpful people ever. I cannot recommend Cellini enough.