The service and customer care at Joseph A. Conte Jewelers is outstanding. An accident required…read morethat two rings be repaired and resized. The pieces have been beautifully restored and I can't say enough for their patience throughout the process. My gratitude and my high recommendation!

FYI this is only a review concerning the watch repair services available…read more I brought in a vintage Omega Seamaster De Ville that I was told could be serviced without issue. It was running quite fast at the time. Upon receiving the watch back, it is keeping time much more accurately, however the crystal had been scratched significantly. I was assured by the store that the watch maker is a professional and that this could never have occurred in his care. He said it was likely because the watch was cleaned that I could see the scratches on the crystal more clearly -- the only thing that was clear is that this was a load of malarkey. I have an excellent memory and I would have noticed if there was even one new scratch. There were so many scratches (superficial/deep, small and large) that it did not even require a second's thought to realize it had been damaged. It looked like it had been mailed by a bear. The gentleman offered to try and buff it out, this did not help. To give you some background the Omega Seamaster De Ville has a monocoque case. This should only be opened by professionals, who will not damage the crystal or case (typically with a crystal lift). Unfortunately, the crystal on the watch looks like it has been through the zombie apocalypse. To spend $200 on a service to have the movement function, but the crystal damaged is not ideal. I would recommend finding a watchmaker on AWCI who is more qualified for any of your vintage watch needs. Also, on a complete side note, the bracelet was placed in the wrong orientation so that the clasp opened on the wrong end. I fixed it myself, but that is literally something that should not happen in the hands of a competent watch maker.

It would be impossible to express how kind, helpful, attentive and expert the couple who runs this…read moresmall business are. Absolutely first rate.

My wedding ring from my late husband was in bad shape. It had broken and cracked and the ring…read moreitself was warped...I found this jewelry online and was so pleased with their customer service and honest estimation of my ring. My ring looks brand new, and the workmanship was incredible. The repair was reasonable and not expensive, with the shape of my ring, I thought it would be more. I am very pleased and recommend it for all your jewelry needs.

Sherry is absolutely wonderful! She's incredibly friendly and always has a beaming smile that makes…read moreeveryone feel welcome.

I love Sullivan's Jewelers. I especially enjoy working with Sherry when I am looking around to…read morechoose a selection. She always knows my taste and if i describe basically what I'm looking for she shows me the best pieces to chose from. She is very knowledgeable and nice! They are great with my watch battery replacements also. They are done quickly and are fairly priced. And the best silver jewelry around!!!

N Karpel Studio does a great job! I love the studio-designed pieces as well as their custom work…read more I've purchased studio-designed pieces over the years, but I've mainly used them for custom work. My beloved aunt died in 2020 and I inherited all of her jewelry, including some really unique charms she collected in her travels through Europe and Asia in the 1960's. N Karpel made them into 2 necklaces (see photos) for me, and I get TONS of compliments on both! The larger necklace photo could've used a better neckline for the shot, but it's a real show-stopper. N Karpel has also designed all of my wedding jewelry. I inherited 3 diamonds and N Karpel made the ring on the left based on my description of what I wanted, and also designed the ring on the right based on my now-husband's drawing. They've been really great at communicating all the way through the process, have sent photos mid-design, and have been up front about pricing. Highly recommended!

I traveled from NC back to Bethel just for Kevin's services. I needed someone I could trust to…read moreresize 3 rings and give me a fair assessment as to whether it could be done without causing damage to the rings. Not only did Kevin re-size all 3 without causing damage or trying to sell me more "repairs" than necessary, he did it in the 1-week window I had while visiting CT. He is always honest, fairly priced and genuinely invested in providing great services based on the customer's requests. I will always travel back for my jewelry needs as there is nothing better than being able to trust someone with your heirlooms.

A wonderfully welcoming vibe with a super nice jeweler. Kevin couldn't possibly be any nicer. He…read moreclearly knows what he's doing and now that I have found him I'll be going back for all my jewelry needs.

Mike is the best jeweler I've been to in years! I was…read moresearching for a great jeweler like I once had and kept finding the complete opposite or outrageously priced. I found Mikraft Jewelry and Repairs and so pleased that I did! I was very happy with Mikes price and how my jewelry came out that I've been trusting him with my jewelry ever since! Mike and his staff are friendly, very honest, fair, knowledgeable and explains everything to you. Mike has worked on many of my pieces. Anywhere from customization to a diamond ring to making me custom earrings and doing beautiful repairs. Mike takes great pride in his work and it shows. A great jewelers craftsmanship is not just making a piece look pretty, it's mastering the art and skill of making every piece beautiful that will also be durable and last for years with excellent materials. That's what you'll find with Mike at Mikraft jewelry and repairs. You can definitely drop off your jewelry knowing it's in good hands and you're extremely happy with the end result. Don't waste your time like I did at other places. Go see Mike!

I unfortunately wouldn't return to this jewelry store. I was charged $140 for three jewelry…read morerepairs, and I felt the pricing was excessive for the work that was done. More importantly, I was disappointed with the way I was treated when discussing the charges. The interaction felt rude and unprofessional. I understand that jewelry repairs cost money, but I believe customers should be given clear pricing and treated respectfully. Based on my experience, I would choose a different jeweler in the future.

My husband bought my engagement ring at Hannoush in Meriden in 2009 and ever since then has never…read moredone business with any other jewelry chain. First started with Sharbel, and now when my husband wanted to upgrade my diamond he went to this location and dealt with Peter. Peter showed such a great business ethic and did everything he said he would. I am absolutely in love with my new ring! So beautiful. Will continue to use Hannoush and recommend them to everyone I know. Pretzel was also fantastic!

Peter was excellent in helping me and my fiance pick out our wedding bands. I also purchased a new…read moreengagement ring setting! Thank you peter for helping us find the perfect rings for our most important day!

I tore off the setting on a vintage diamond ring that needed laser welding of platinum and…read morereplacement diamonds. Alex immediately knew what was needed, explained the process in detail, gave a detailed estimate of the cost and followed up by text during the process. I couldn't have wished for more professional and competent work! My mom says the ring looks better now than it ever did when my grandmother had it. Thanks, Alex!

I came in because I was having trouble getting the back of my watch back on after replacing the…read morebattery. The gentleman behind the counter popped it right back in and sent me on my way. Thank you, sir, for your kindness and quick work!