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    Onyx

    4.2 (5 reviews)
    ModerateJewelry
    Closed 10:30 am - 6:00 pm

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    4 months ago

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    Jewelry Cafe - The Jewelry Café  Artist Co-operative  Jewelry Gifts  Gourmet

    Jewelry Cafe

    4.4(8 reviews)
    0.0 mi

    The Jewery Café in Woodbury is ONE OF A KIND !!! The Owner…read moreis ONE OF A KIND !!! She goes out of her way to Please & Satisfy Customers ! Her artistic ability is Awesome. She is the ABSOLUTE Definition of Customer Service. Shopping in her Café is a BEAUTIFUL EXPERIENCE not just a store. Barbara Moran - Woodbury,CT

    Nice shop. BUT, do not allow them to engrave your purchase! I got the bait and switch when the…read moreowner, Laura, offered to engrave a ring that I purchased. She said "we can engrave for free and see how it turns out, it might be very small, but if it doesn't look good, I can always order another ring for you." Those were her exact words. I did not ask her to engrave the ring. She asked me if she could try the engraving, saying she wasn't sure if it would be too small. I figured that she was being honest and agreed to let her try. Guess what? It didn't turn out good at all. In fact, I would need a magnifying glass to see the name she engraved on the ring. Since she was not in the shop when I tried to pick up the ring, I asked the lady that was there to have Laura call when my reordered ring arrived, since I was not pleased with the engraving. Today, (2 weeks later), Laura, left me a voicemail saying she "didn't want to be unfair to herself" and pay for a new ring so she would provide only HALF of a refund!!!!! I am baffled by this lack of professionalism. It was made worse by the fact that when I tried to return the call (within one hour of her leaving the message), the number was not taking calls. I went online and saw that it was her business telephone number and it was during the hours that her business was open. Sad situation all around. Over a 50.00 ring! I will never shop there again and advise you to do the same. Dishonest and unnecessary aggravation!!

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    Jewelry Cafe - Now a Custom Frame Shop

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    Now a Custom Frame Shop

    Onyx - jewelry - Updated May 2026

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