Recently acquired this beautiful Lange from Tarrytown. I've dealt with a good number of watch…read moredealers and would say this was a top notch experience. Their communication was fast, the pictures and description were accurate, and they were quick to ship it over safely. Definitely will favor them again next time they're carrying something I'm looking out for.

Great experience working with this jeweler with my late dad's jewelry. They treated the piece with…read morecare and respect understanding the personal value behind it. They were patient, knowledgeable and took the time to listen and explain my options without any pressure. They really came through for me. I truly appreciate the professionalism and would highly recommend them to anyone looking for a jeweler they can trust with meaningful pieces.

Update... after loosing 60lbs all my rings were falling off. Both my wedding and engagement ring…read morewere custom made for me and very detailed. Dana was happy to resize them, cutting the platinum and never once loosing the detail. They also gave me back the "scrap metal" and nothing was lost. OH! and work was done in two days. There work continues to be above the standard, and they are always kind and helpful, be it a big job or a little job. Those that don't have a good experience should speak to Dana she will always fix an issues and "do the right thing" as will Richie and Sal the owners. Never a bad day at D'Errico!

I am so happy I went to D'Errico to get my wedding ring and bands cleaned. I was really happy with…read morethe customer service. After sending a message on their website, a store associate came out to my car, where my baby was napping, to explain their services and prices to me. Once baby was awake, I was able to get my rings cleaned, prongs and diamonds checked as well. I didn't know what to expect for pricing, but it seemed fair to me: $35 per piece for unlimited cleaning/inspection for 1 year. Such a good deal! D'Errico has a customer for life!

Owners were very rude over a parking situation. After trying to explain they continued to be rude…read moreand then waved me off after I attempted to apologize.

These other reviews are either friends of the owners or just throwing around money to the point…read morethat there's no issue. My experience here flat out sucked. Came in one afternoon to get a necklace fixed. My 2 year old broke the bail connecting the pendant to it, which is either a quick repair or replacement of the bail. This isn't the first time my son has done this, and I typically wait 30min at most while a jeweler fixes it for ~$20. No big deal. Nobody was out front despite there being tools and jewelry sitting on the counter, but I heard a guy in the back on the phone with someone so I waited it out. 15min later, this guy was still on the phone loudly cursing and reliving his glory days in the 60's. Tried yelling to get his attention to no avail, so eventually just banged one of the instruments strewn on the counter on a piece of metal to get him out there. I had my wife and kids waiting in the car and thus couldn't afford to wait and listen any longer. Keep in mind I am in a jewelry store by myself with merchandise sitting on the counter (LOL). Explained what I needed, and upon reply the jeweler clearly didn't listen to a damned thing I said. First he wanted me to leave it with no explanation, then he talked about going somewhere special to get a new bail, and then talked through how complicated this very simple task was and hard it would be to fix. He then asked me if I wanted to spend $50. My answer was of course no, seeing as the whole necklace cost ~$100 and that would've be 2x what I've ever paid. His response then was to push me back the necklace and say that he "couldn't do anything for less than $50". $50 for what exactly, getting off his butt? Because he wanted to try and gouge for probably one of the simplest things you could ask a jeweler to do? Fuck that. He was incredulous. If you can't handle simple things like this, why would I ever spend real money with you? What a pompous, out of touch and stupid response. Not sure if I dealt with an owner or not, but who ever it was needs to retire if he can't handle simple customer requests in between talking to his 'friends'.

This is the second commissioned design that I have collaborated with Kit on and she has exceeded…read moreexpectations. The photos do not do the sparkle and brightness of the garnet justice. Perfect mommy day gift for a January momma.

A number of years ago I came to this store to replicate my gold chain and star of David to give to…read moremy son as a gift. They did an amazing job. They also changed the Clasps on both chains to make them more secure. I was thrilled with the support, the service and the product. I recently went in to have them fix something and ROBERT HOUGH helped me as a walk-in and I left 10 minutes later. Problem solved with excellent service. I highly recommend this store.

They have some of the most beautiful finely crafted jewelry I have ever seen. They were very…read morefriendly and let us look at many different pieces, and they gave us some incredible deals. We will be back here! I will come here from NYC before going to any other store for any fine jewelry purchases.

Very amazing, one of a kind pieces. Owner and worker very attentive and passionate about their…read morepieces. Fair prices and often amazing deals for the pieces available. Would definitely come again 10/10!

Highly recommend Michael! I've bought two bracelets from him, one white gold and one custom yellow…read moregold (pictured). I've also gotten my ring resized that was too big. Michael is very pleasant and professional. He gives good pricing and will do an amazing job. He sized all of my jewelry perfectly and just as I asked. I had a loose diamond I wasn't sure what to do with and he helped me with the design and it came out perfect. My mom has also bought several pieces from Michael. Both of us have had great experiences and will be back!

Excellent, quick, professional service every time. Michael is an exceptional jeweler, who never…read moredisappoints.

We had that feeling--you know, the one you sometimes get, that you've forgotten something…read moreimportant... Oh my god--the rings! Our wedding was in two weeks. Gregg and Beata saw us right away and rushed things on their end--while never making us feel rushed--resulting in two well-fitted rings we adore, in plenty of time to exchange them at the ceremony. The pricing was good. Gregg also provided free of charge an appraisal for our insurance company, and an invitation to come back and have the rings cleaned any time, gratis.

Brought 3 watches in for battery replacement 2 of which were fixed on the spot and the 3rd (a…read moreG-Shock) was told might take a day or two. Reasonably priced and courteous staff

Tag left at my mailbox to collect a package. I called the Fed Ex Ship Center number who stated that…read morethe package would not be left at my doorstep unless someone was home. Fed Ex suggested I come by after 4pm up until 7pm to collect the package at their location. I ran my weekend errands, ending the day with a hike on up to Elmsford to find out that the package had been delivered - while I was out and left at my doorstep. Thanks for the scenic route, guys.

They change the shipping address, unauthorized, based on antiquated address map that they don't…read moreupdate by using USPS databases. They claim that the customer was not home or the business was closed - a lie - and keep rescheduling for later. Their website does not allow updates. Shame on FedEx! DONT CHANGE THE ADDRESS SPECIFIED BY THE SHIPPER. WHAT YOU DID IS ILLEGAL AND STUPID. YOU SHOULD BE SUED.

My daughter is the knitter, I was the sitter- enjoyed watching her explore the textures and colors…read more A very cute shop with welcoming proprietor Special small batch Alpaca, Wool, merino, Silk, Linen, cotton, and blends. Bring your pattern or purchase it here and the owner will help you select the right skeen of yarn, then they will wind it for free. If you want something that isn't in stock, they will order and ship it to you.

Great selection - pricey but high quality yarn. There are also scissors, stitch markers, and a…read morelimited selection of patterns.

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.