Highly recommend Matero Fine Jewelry & Design for designing a necklace or purchasing beautiful…read morejewelry. Great service and honest!

My husband and I have been customers of Steve and Sue for about 25 years now, from before they were…read morein Millwood. Everything people are saying about how warm, honest, patient and knowledgeable they are is absolutely true. They have made us many custom pieces,, and sometimes just from a description, and we have always been delighted by the outcome. We have also purchased many, many pieces from their display - their selection of jewelry is unique and gorgeous, and spreads over many price points. They are so accomodating and lovely in manner. We would never dream of using any other jewelers. After our recommendations an their own great experiences, several members of our family now travel from Long Island, Rockland County, and even Syracuse to work with Steve and Sue. We trust them completely.

Brought 3 watches in for battery replacement 2 of which were fixed on the spot and the 3rd (a…read moreG-Shock) was told might take a day or two. Reasonably priced and courteous staff

Gregg is an amazing jeweler. The service is fantastic. If…read moreyou need specialty work, I recommend making an appointment instead of walking in.

A number of years ago I came to this store to replicate my gold chain and star of David to give to…read moremy son as a gift. They did an amazing job. They also changed the Clasps on both chains to make them more secure. I was thrilled with the support, the service and the product. I recently went in to have them fix something and ROBERT HOUGH helped me as a walk-in and I left 10 minutes later. Problem solved with excellent service. I highly recommend this store.

Almost a year ago, the diamond in my wife's engagement ring disappeared. We were married about 55…read moreyears at the time and were devastated. We are both retired and decided to wait to have a replacement done. June 20th is our anniversary date. We are now celebrating our 56th anniversary. I decided to stop in to see Sal D'Errico who I had the pleasure of dealing with in the past. I explained that I had a limited budget and inquired about a cubic zirconia. Sal was very respectful, and like a friend, told me we were going to do this together and do it right within my budget. The end result was a beautiful 1 carat man-made diamond that absolutely blew me away. He made sure it was in my budget. I gave it to my wife today, we were both transported back to the joy we both felt when I gave her the original ring in 1970. Many thanks to Sal who made it happen. You can count on D'Errico jewelers for quality products at fair prices.

From repairing my diamond wedding band, to my antique silver Judaica , to my nostalgic…read moregrandmother's vintage costume (although he made no promises) Peter did it all. He offered phenomenal customer service and unbelievable workmanship. I feel like he is a long lost relative. Thank you so much Peter!

From customized jewelry, design and quality they are second to none. Andrew is wonderful to work…read morewith and the entire staff is super friendly. No pressure sales is a big plus.

Owners were very rude over a parking situation. After trying to explain they continued to be rude…read moreand then waved me off after I attempted to apologize.

These other reviews are either friends of the owners or just throwing around money to the point…read morethat there's no issue. My experience here flat out sucked. Came in one afternoon to get a necklace fixed. My 2 year old broke the bail connecting the pendant to it, which is either a quick repair or replacement of the bail. This isn't the first time my son has done this, and I typically wait 30min at most while a jeweler fixes it for ~$20. No big deal. Nobody was out front despite there being tools and jewelry sitting on the counter, but I heard a guy in the back on the phone with someone so I waited it out. 15min later, this guy was still on the phone loudly cursing and reliving his glory days in the 60's. Tried yelling to get his attention to no avail, so eventually just banged one of the instruments strewn on the counter on a piece of metal to get him out there. I had my wife and kids waiting in the car and thus couldn't afford to wait and listen any longer. Keep in mind I am in a jewelry store by myself with merchandise sitting on the counter (LOL). Explained what I needed, and upon reply the jeweler clearly didn't listen to a damned thing I said. First he wanted me to leave it with no explanation, then he talked about going somewhere special to get a new bail, and then talked through how complicated this very simple task was and hard it would be to fix. He then asked me if I wanted to spend $50. My answer was of course no, seeing as the whole necklace cost ~$100 and that would've be 2x what I've ever paid. His response then was to push me back the necklace and say that he "couldn't do anything for less than $50". $50 for what exactly, getting off his butt? Because he wanted to try and gouge for probably one of the simplest things you could ask a jeweler to do? Fuck that. He was incredulous. If you can't handle simple things like this, why would I ever spend real money with you? What a pompous, out of touch and stupid response. Not sure if I dealt with an owner or not, but who ever it was needs to retire if he can't handle simple customer requests in between talking to his 'friends'.

I've been here a few times to shop and get repairs done. The service cost is reasonable. The…read moreowner is patient, pleasant, and helpful. There's a pretty good array of jewelry to choose from. Lots of parking spots paces away. It's located in Thornwood Town Center so convenient to everything.

Great friendly service. Their custom work is GREAT! I will continue to drive an hour to get there…read more Thanks fir your great work.

My experience was professional and positive. After being referred by several trusted friends, I…read morestopped in to have some old family jewelry appraised. Being unfamiliar with this type of business, I was initially nervous and skeptical. From the moment I walked in, the staff was so friendly and professional that I immediately felt at ease. This is a wonderful family-owned business that genuinely cares about its customers. I could see that not only from my own experience, but also from watching their interactions with others. Many of the customers appeared to be regulars, which spoke volumes about the trust and relationships they have built over the years. The team was polite, honest, direct, and incredibly knowledgeable. They explained everything clearly, walked me through the appraisal process step by step, and evaluated all of my pieces with no pressure or expectations. In the end, I didn't sell anything, yet they still provided the appraisal free of charge as a courtesy. I have since returned several times and will continue to use this shop exclusively. I highly recommend them.

Frederick Jewelers is the kind of family-owned business you wish existed everywhere, where honesty…read moreand craftsmanship truly go hand in hand. The owners are warm, attentive, and incredibly knowledgeable, with decades of experience that show in everything they do. Whether you're shopping for something special or bringing in a beloved piece for repair, they treat every item (and every customer) with genuine care. Any repairs I've had done here have been flawless. If you're tired of chain-store sparkle and want real old-fashioned quality and service, this is the gem of a place you're looking for.

most beautiful I ever imagined ring I ever imagine! stones and multiple settings, then customize…read morethe setting for me. Their attention to detail and customer service was beyond my expectations.

I've used LaGravinese for many years. I'm always impressed with their service, high quality and…read morefair pricing. No matter what type of jewelry purchase, repair or custom project they create for me I'm always more than satisfied.