Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

Honest craftsmen rise and fall on their reputation. I brought two replica watches to Mahmoud on two…read moreseparate occasions for service after receiving what seemed like questionable estimates to repair. Both watches were repaired for fair prices and expertly. Previous estimates quoted total overhaul and replacement of parts. In fact both watches were no more than six months old. The second watch I waited three weeks for an inflated estimate. Franklin Clock shop and Mahmoud repaired the watch in one day!! I am grateful to Mahmoud and wanted to praise him for his honesty and fairness. I will always bring my work to him in the future and my word of mouth will bring additional customers I hope.

A number of years ago I came to this store to replicate my gold chain and star of David to give to…read moremy son as a gift. They did an amazing job. They also changed the Clasps on both chains to make them more secure. I was thrilled with the support, the service and the product. I recently went in to have them fix something and ROBERT HOUGH helped me as a walk-in and I left 10 minutes later. Problem solved with excellent service. I highly recommend this store.

This is the second commissioned design that I have collaborated with Kit on and she has exceeded…read moreexpectations. The photos do not do the sparkle and brightness of the garnet justice. Perfect mommy day gift for a January momma.

This store is the beginning of my journey in jewelry sales. Personally I am grateful that this…read morecompany/location exist. Top class organization, honest execution in business, delivery of customer service and salesmanship.

From the owner: Watch and jewellery repair, Watch batteries replacement, watch sizing, watch bands replacement and…read moreJewellery (Silver, Gold earrings, necklaces, chains, bracelets, designer jewellery with wedding rings and bands.

Unbelievable customer care, knowledge, and experienced craftsmanship. I do not have an amazing…read morewatch collection, unlike many of the other customers (and I'm a little jealous). That said, I have always been treated as a valued customer, even when I have gone in for something simple, like removing a couple links from an older watch that was simply too challenging for me. Whether you're servicing an investment-grade timepiece, or looking for a minor repair to a common watch, you can expect a professional, well-priced, and extremely friendly experience. Can't possibly say enough nice things! So happy to have this business nearby.

Daniele was fantastic! I can't thank him enough for his service. I had a problem, he had a…read moresolution. I thrifted a vintage YSL petite steel watch but the wrist was tight. I just needed one more link to make it fit. I thought this was an easy fix but I couldn't do it myself. I went to a different jeweler who told me "good luck" and dismissed me off. I had others tell me they couldn't help. I was confused why this was such a challenge. I stumbled upon Daniele's business and decided to go in one day. So glad I did! Because now I can wear this beautiful watch I've been so sad looking at. Thank you Daniele!!!

Walked in asking for some help resizing a jubilee bracelet. SA (white guy with a beard) acted like…read moreI was interrupting him, even though there was only one other client in the store, who was being helped by someone else. He barely even looked up and said "we don't have anyone in for that come back next week". I have significant purchase history with Bucherer (at one of their other locations). Have come to expect better service from these guys. Disappointed by this location!

Jay is my guy! He was able to find me my GMT Master II "Sprite" in steel on a jubilee! I can't…read morebelieve I have it!!! It's such a fun and unique piece! Jay was able to get me my dream watches: the Guinness and Sprite. He even found a Datejust Aubergine for my mom. All elegant watches. Thanks again brother! Honored and grateful to you!

My fiancé picked out my engagement ring from Michael. The craftsmanship of my ring is unlike any…read moreother ring that we've seen or have tried on (and we tried on a LOT of rings). I am absolutely in love with my ring and get complimented frequently! The quality of the diamonds are outstanding. I went back to Michael a few times because I didn't like the fit and they were so accommodating. I liked and trusted Michael so much that I took my grandmother's ring to them to get it reshaped. I haven't taken off her ring in probably 20 years. I am also bringing my brother to get his engagement ring with Michael. I am so happy with them! I will be using Michael's Jewelers for a long time. Thanks!

Excellent, quick, professional service every time. Michael is an exceptional jeweler, who never…read moredisappoints.

Recently acquired this beautiful Lange from Tarrytown. I've dealt with a good number of watch…read moredealers and would say this was a top notch experience. Their communication was fast, the pictures and description were accurate, and they were quick to ship it over safely. Definitely will favor them again next time they're carrying something I'm looking out for.

Great experience working with this jeweler with my late dad's jewelry. They treated the piece with…read morecare and respect understanding the personal value behind it. They were patient, knowledgeable and took the time to listen and explain my options without any pressure. They really came through for me. I truly appreciate the professionalism and would highly recommend them to anyone looking for a jeweler they can trust with meaningful pieces.

Eduardo helped me design and created a stunning and unique engagement ring. He collaborated with…read moreme, helped to educate me and dedicated himself to creating something beautiful that would last for an incredibly long time. 100% recommend working with him.

Absolutely recommend!! Eduardo & team helped me through the bling part of one of the most important…read moremoments of my life. Recently bought engagement ring from them and was very happy with the results (clean, pretty, patient). Eduardo & team worked with my schedule and understood my concerns. They treated me as if I was just as important as someone buying 10 custom pieces! I will definitely go back for any other jewelry needed + cleanings + heirloom reimagining + just to say hi!! Very nice people in the shop. Family atmosphere. Highly recommend giving them a shot

Update... after loosing 60lbs all my rings were falling off. Both my wedding and engagement ring…read morewere custom made for me and very detailed. Dana was happy to resize them, cutting the platinum and never once loosing the detail. They also gave me back the "scrap metal" and nothing was lost. OH! and work was done in two days. There work continues to be above the standard, and they are always kind and helpful, be it a big job or a little job. Those that don't have a good experience should speak to Dana she will always fix an issues and "do the right thing" as will Richie and Sal the owners. Never a bad day at D'Errico!

Very helpful, friendly, and they have a great selection. Overall great experience. Had my rings…read morecleaned and re-shaped and purchased a pair of earrings.

My father-in-law gifted me a 1950s Rolex Oyster Perpetual as an engagement gift. It's an antique…read morewatch and needed a good servicing, and I brought the watch to Scarsdale Clocks, and it has honestly been one of the worst service experiences of my life. There's too much to write about every interaction, but to highlight: 1. The owner, Walter, is extremely rude, condescending, mean spirited, and unprofessional. He turned every conversation into an argument, and he made vindictive comments, like "now you can tell all your friends you ripped off your local watchmaker" to start off a conversation about price - never a productive starting point. 2. They constantly broke their own standards and promises, which made for a very frustrating experience. Told me they'd call in two weeks, never did, then got angry when I would check in after 3-4 weeks. This happened multiple times. They replaced parts when they told me they would consult me before replacing any part. 3. They told me it would take 2 weeks to service, but they had my Rolex for 6 months, and I had to return it once because they created a new problem after the first servicing. 4. They refused to show me any proof of replaced parts, while claiming they were all Rolex parts. I originally did not plan to write this review, but Walter added one last rude comment as I was leaving, so I wrote this review to spare others of my extremely frustrating and demeaning experience. Avoid this repair shop.

Excellent. I spoke to Walter on the phone this morning and found him to be helpful and…read moreknowledgeable. I drove up from Manhattan with my Seth Thomas 400 day anniversary clock which was not working. One hour later, Walter had it keeping perfect time. Walter is professional, courteous, patient, extremely knowledgeable and reasonable. I really enjoyed talking to Walter and having him explain the workings of the clock to me. I was even able to purchase a glass dome for the clock rather than the plastic dome it came with. Thank you Mark