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    Saba Jewelers

    5.0 (1 review)
    Open 11:00 am - 6:00 pm

    Services - Saba Jewelers

    Jewelry cleaning

    Jewelry repair

    Watch cleaning

    3 More Services

    Watch part repair

    Watch part replacement

    Watch seal testing

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    3 years ago

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    Ritani Jewelry

    Ritani Jewelry

    (14 reviews)

    When the roommate was looking at ring settings, he ended up picking one from Ritani. We live in San…read moreFrancisco, so the closest place carrying their brand was the Gift Center & Jewelry Mart. We made an appointment and arrived on Saturday, March 30th around 12:45pm. We requested seeing a particular setting, so they had the ring on hand. I tried a few more on, but ended up liking the halo setting the roomie originally chose. We purchased the diamond elsewhere, so we left it with the jeweler to make the ring. A few weeks later, I stopped by to pick it up. It ended up beautiful. So sparkly. I've had it for a while and I adore it. My only complaint is that I think the setting is made for full or half carats, so some of the diamonds in the halo don't sparkle as much as the prongs can get in the way at certain angles. (My diamond is exactly in the middle of a full and half carat weight increment.) Luckily, when we bought the setting, they were doing 20% off, so we saved a bit of money. Plus, the ring was appraised (with the diamond) at a few grand more than paid, so such a great deal! I love a bargain! I haven't seen many rings with the band I got, so I'm very happy with the ritani setting. Especially the peekaboo row of diamonds on the side. I haven't seen that on any engagement rings. Such a beautiful setting!

    Save your money and go elsewhere! This is the place to make the engagement ring process more…read morestressful. Lack of transparency and deceitful practices. For my custom ring order, I was given a quote and told I would be given a link to place an order. However, this was the beginning of contradictory statements and a sign I should have brought my business elsewhere. I asked for 1 small revision based on the CAD renderings (changing the arrangement of small stones on the band) and when I went to place an order, the customer support contact then told me I could not place an order via a link and I would then have to call in and gave me a revised quote of $600+ MORE. When asked about the revised quote, I was told that the first quote I was given was "too low". I pointed out that the small change (changing the small stones on my setting to be pave instead of micropave) did NOT justify the $600+ price increase. I found similar designs on their site that were priced in the range of my original quote and even shared that with them. Instead of apologizing or acknowledging their mistake in giving me an "incorrect initial quote", they told me they could only honor the quote I was given if I forgo any changes on my custom ring order. Their fault in the process became something I now had to deal with and accept. I ended up giving in as the change I suggested was minimal anyway and I was hopeful the ring would at least turn out fine. However, the nightmare came when the ring arrived already damaged with a missing prong, no engraving, and missing appraisal documents. The ring was also not secured and loosely left in the ring box when shipped. Reaching out again to customer support, I was told the estimated time for repairs was 4-6 WEEKS, far longer than it took for my ring to be made from scratch. After pushing back on this timeline, they promised to make the repair and ship it in a week. A week later I still hadn't received any updates on the repair and again had to contact support. The lack of communication and transparency at this point was ridiculous. The ring was delayed to ship and wasn't shipped until 3 days later. On their site, they advertise that they ship via FedEx overnight, well it turns out despite knowing my ring was delayed by the fault of Ritani, they chose to ship it via 2 day shipping. Upon receiving my ring to no one's surprise, the appraisal was STILL missing despite customer support assuring me that this would be included this time. Even worse, they were too cheap to actually ship the ring with the original box packaging that comes with every order. The ring box was literally sent by itself with no appraisal AND without the original packaging my order came with. The whole process has been deceitful with no acknowledgment of wrong doing or proactiveness to solve the issues they caused. I highly recommend going elsewhere for your ring and spare yourself the stress and time. This whole process ended up taking over a month when it should have been completed within 2 weeks.

    Saba Jewelers - watch_repair - Updated May 2026

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