A number of years ago I came to this store to replicate my gold chain and star of David to give to…read moremy son as a gift. They did an amazing job. They also changed the Clasps on both chains to make them more secure. I was thrilled with the support, the service and the product. I recently went in to have them fix something and ROBERT HOUGH helped me as a walk-in and I left 10 minutes later. Problem solved with excellent service. I highly recommend this store.

Almost a year ago, the diamond in my wife's engagement ring disappeared. We were married about 55…read moreyears at the time and were devastated. We are both retired and decided to wait to have a replacement done. June 20th is our anniversary date. We are now celebrating our 56th anniversary. I decided to stop in to see Sal D'Errico who I had the pleasure of dealing with in the past. I explained that I had a limited budget and inquired about a cubic zirconia. Sal was very respectful, and like a friend, told me we were going to do this together and do it right within my budget. The end result was a beautiful 1 carat man-made diamond that absolutely blew me away. He made sure it was in my budget. I gave it to my wife today, we were both transported back to the joy we both felt when I gave her the original ring in 1970. Many thanks to Sal who made it happen. You can count on D'Errico jewelers for quality products at fair prices.

I went to twin jewelers in Eastchester to have my David Yurman ring repaired my ring with a green…read morestone peridot . I spoke to the owner on the phone. He said his wife at the same ring . When I went to pick up my ring, I said this is a clear stone. This is not my ring. They argued with me and I couldn't prove it because I did not have a receipt. The ring was a gift. So after arguing, I walked out with the clear stone, so it's obvious that he gave his wife, my green peridot ring. They are thieves. I would never recommend them to anybody they stole my ring. It was much more expensive than the rain they gave me I did not even fit my finger. I am disgusted by their behavior. Please do not shop or buy anything there. I do not want this to happen to anybody else.

Fast and friendly service! I brought in a repair, which was done on the spot at in incredible…read moreprice! I will go back.

This is a gentleman watchmaker was both professional and expert in his approach to the two gold…read morevintage pre WWII watches I gave to him to repair and service. I could see from his display that he handles modern watches too, but I went to him to revive these family treasures. He replaced hands, glass tank crystal, and engraved ornate script initials. I recommend him without reservation.

Old school craftsman who was able to fix my watch on the spot and for a VERY reasonable price. He…read morehas a space within an old school shoe repairer. Nice to know we can still find that sort of thing!

I had such a wonderful experience working with Megi at LaGravinese Jewelers -- I honestly can't…read morethank her enough. I reached out with a very last-minute request to have a custom ring made for my wedding, and from the very first phone call, Megi was warm, kind, and incredibly reassuring. She immediately understood what I was hoping for and didn't hesitate to take on the challenge, even though the timeline was really tight. What stood out the most was how thoughtful and genuinely caring she was throughout the entire process. She communicated clearly, kept me in the loop every step of the way, and made sure all the details were exactly what I wanted. She never made me feel like I was a burden or asking too much even though I know the turnaround time was no small task. The rings were not only beautifully made but were finished and finished and shipped so quickly that they arrived in time without any stress on my end. When I opened the box, I was blown away. She had wrapped them beautifully and had even placed a gift bag and tissue paper in there so I can give it to my sister on my wedding day. It was perfect!!!! Knowing how much care went into making it -- especially under the pressure of a short deadline -- made it all the more meaningful. Megi truly went above and beyond, and I could feel how much she cared about making this gift special. It's rare to find someone who's both incredibly professional and so kind-hearted. I'm so grateful to her and the LaGravinese team for making something both my sister and I will cherish for the rest of my life. I live in Florida and will forever use them my jeweler for this very reason!! If you're thinking of working with them, especially on something custom or meaningful, please don't hesitate. You'll be in the best hands!

I have purchased jewelry in the past and been happy but recently took a necklace in to have some…read morecharms added and was not happy with the service, I think this business has gone downhill Took 2 weeks to do the job and it was incorrect- charms on wrong links despite careful instruction. They said they would redo it asap but when I went in on the specified date it wasn't ready. So, finally they got it right and charged me $75 to attach 2 charms. Im disappointed because they didn't seem to care that they botched it and took a while to make it right. Had they apologized and knocked 20 bucks off the price I would leave a much better review No more jewelry repairs for me at this place, not feeling the vibe I want from a family business

From start to finish, the customer care experience at Quick Jewelry Repairs was first rate!…read more The enamel repair ion my ring is perfect! This company has earned my respect and future business!

I am deeply disappointed in the craftsmanship and the customer service at QuickJewelryRepairs.com…read more In March 2023, I paid $60 to have my platinum wedding band resized down. Within a year, the structural integrity of the work failed: the seam where the ring was cut is now visibly open and physically sharp to the touch. This is a clear case of improper fusing or the use of inferior solder--platinum should be seamlessly welded, not left with a failing joint. When I reached out to resolve this, they admitted the repair would cost over $500 and offered a measly 15% discount. It is predatory to charge $60 to remove a piece of my platinum, then demand over $500 to fix a seam that shouldn't have failed in the first place. I expected this company to stand behind their benchwork, but instead, they are trying to profit off their own technical error. I no longer trust them with my jewelry and suggest others look elsewhere for quality platinum work.

I had a wonderful experience at this jewelry store! The customer service was outstanding from the…read moremoment I walked in. Everyone was so kind, patient, and genuinely helpful, taking the time to answer all of my questions without making me feel rushed. They made the entire experience enjoyable and stress-free. I highly recommend this store if you're looking for beautiful jewelry and exceptional service!

I would absolutely not recommend this place. I came to this store today, June 23, 2026, at around 3…read morep.m. because I needed jewelry repair. When we arrived at the store, the initial experience was normal and professional with the First Lady that greeted us.(Unfortunately, I can't remember her name; she was professional.) I needed my 1ct platinum engagement ring, 1ct platinum wedding band, and a gold bracelet repaired. We received a cost estimate for repair, and we agreed on the repairs. We got a receipt with the jewelry breakdown, and I noticed that the engagement ring had no GIA serial number listed; my diamond is GIA certified . So I asked for the GIA serial number to be listed on the receipt for security on both my end and the store's end. Michelle proceeded to involve herself when I asked the store associate to please include the diamond GIA inscription number. Michelle asked me why I needed that included and got offended that I even asked and proceeded to tell me that they are a reputable company for over 20 years. I told her I just need it so when I pick up my ring, I'm certain it's the same one I dropped off. (This should be standard in all jewelry stores.) She then grabbed my ring and dropped it and became very aggravated with me. She claimed she couldn't even see the inscription because it was small. Her brother, Chris, told her what loop magnification to use, and she told me to look at it myself, and they would write it. Michelle, I can't believe you have been in business for 20 years and you don't know how to use a basic loop. Shame. I was made to feel like my 1ct was insignificant and small to see the inscription. After that bad experience paired with Michelle's attitude , I requested to cancel the repair. Michelle asked me why I felt like I needed to cancel only because of the inscription. I said it was for my comfort, and I no longer felt comfortable. I received all my jewelry back and left the store. I feel like it's important to post about my experience in this establishment because I still don't understand what I did wrong to be treated differently. Microscopic verification is a must. I should not have to request this!!! Michelle needs to look deep within herself and ask herself why she felt the need to treat a customer the way she treated me today. My 1ct might be insignificant to you, but to me, it means the world. do better.

Brought my necklace to Crosby Jewelers for repair. My previous jeweler botched my necklace with an…read moreattempt to combine two necklaces in one. I hated the way it looked and Crosby jewelers did an EXCELLENT job. The owner was honest, pleasant, and gave me an awesome price for the work that was done. Highly recommend. All work done on premises so quick turnaround! You can't go wrong. Do not go to MG Miller jewelers on Crosby... go to Crosby Jewelers (literally walking distance from one another!)

They're charging $200 a gram, not at all worth it when gold value fluctuates. My fiancé went in…read morehere to get me a chain to go with a Virgin Mary pendant he'd gotten me in the city, guy charged him 1400 for a BABY rope chain. 17 inches, around 6 grams. He was just excited to surprise me and took the price, but I wouldn't have let him had I been there. I'd return it if I could because he paid cash but, not possible. Wouldn't recommend this place.

Another great Jewelry repair done. Recommend this spot to everyone. Great prices and quality…read morework. They did a beautiful job on ring sizing it down while keeping stone protected and the shortening of bale on cross. Plus they returned the leftover gold from the ring resizing and the bale resizing on cross. This is a gem of a jewelry store that does on premise repair. Definitely recommend to all. They are honest and trustworthy.

Gave the owner a bit of gold to create into a piece. He was able to turn it into a beautiful…read morependant with a pretty frame. It's so special. Customer service is great!! He's very creative in his designs and is willing to sit and brainstorm ideas with you before you come with a final decision. My mother also gave him three diamond rings that she had and he was able to meld and turn the three rings into one beautiful three stone. We highly recommend!!