1. Crosby Jewelers

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Bronx, NY

Crosby Jewelers

4.8 (16 reviews)
Closed • 10:30 am - 6:30 pm

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Chris M.

Great guy and mad respectful! Found a lot of gold and siver doing plumbing for buildings. Great meltdown prices. Pawned a lot of jewelry for great pices!

MARTIN IS THE BEST. Knowledgeable, helpful, beyond friendly. I recommend him to everyone! After searching all of the Bronx (& some of Harlem) I was blessed this place. I wasn't sure of what I wanted and Martin worked with me for over an hour - helping me find something perfect for my birthday. He made my pendant himself in the store and I get compliments on it everywhere. The absolute best.

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7 years ago

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4 months ago

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1 year ago

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11 months ago

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2 years ago

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7 years ago

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5 years ago

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7 years ago

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12 years ago

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8 years ago

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11 years ago

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10 years ago

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9 years ago

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9 years ago

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11 years ago

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Review Highlights - Crosby Jewelers

“Martin is the best and exhibits old school values of character, honesty and doing the right thing for his customer.”

Mentioned in 5 reviews

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Quick Jewelry Repairs

Quick Jewelry Repairs

(132 reviews)

Long Island City, Sunnyside

I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

Kathe's Jewelry

Kathe's Jewelry

(353 reviews)

$

East Village

Came here yesterday to get the latch on my silver chain fixed. I've had to get this same thing…read morerepaired two other times at two different jewelry shops, and both of those places charged me money and made me wait at least 3-4 days to get the chain back. Not Kathe's Jewelry. I walk in there, expecting to just drop the chain off and pay some money for the repair job, but the guy working behind the counter (who I think also co-owns the place???) took my chain to the back for literally 30 seconds and then came back with it good as new and told me it was free of charge. He even gave me an old-fashioned handshake at the end like we were longtime friends. Made me feel like a special man walking out of that place. At any rate, if you live in the East Village or anywhere near it, don't go to any other store for your jewelry repair. The guys that own and operate Kathe's are so friendly and down-to-earth, and it looked to me like they were selling some nice pieces, too. 10/10.

I'm disappointed with the store's handling of turning my ruby into a pendant…read more I expected to approve the price before work began. I distinctly remember being told it would be around $200-$250 and that I would receive a call to confirm. That never happened. Instead, I later received a voicemail saying the pendant was ready for pickup. When I requested an itemized breakdown of the gold and labor, the store did not provide one. The 1.3-gram weight they shared includes the ruby, so I still don't know the actual gold weight or how the $250 charge is divided between materials and labor. The pendant looks beautiful in the photo but I should have had the opportunity to review the price, ask questions, negotiate, or decline the work before it was completed. I'm also concerned about the store's 60-day pickup policy, given that it was closed for two weeks in September. This isn't just about the money. It's about transparency, communication, trust, and making an informed decision before committing to a purchase.

Crosby Jewelers - jewelry - Updated November 2026

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