Very friendly and knowledgeable. I definitely will be coming back for my other watches.read more

Such a friendly gentleman that runs the business! He took out some links in a bracelet for me. He…read morewas kind, fast, and reasonably priced. I would definitely return!

September 15, 2026 dropped off ring and picked up ring on September 17, 2026…read more Master Craftsmanship & Flawless Precision! If you have a priceless family heirloom or a piece of fine jewelry that requires absolute perfection, J Patch Designs by Karen is the only place in New York City you should trust. I brought in my late father's century-old, solid gold Masonic ring to be resized up to fit my finger. Because the ring features an incredibly delicate, heat-sensitive vintage black onyx stone, a standard jeweler's torch could have easily cracked it. Cliff looked over the piece and immediately guaranteed he would execute a specialized, high-tech precision laser weld.Not only did he resize the thick band flawlessly with an invisible seam, but he also performed an absolutely razor-sharp, custom one-line laser engraving inside the shank to commemorate my own Master Mason milestone (MM 5-2-81). The mirror-polish finish he delivered brought the historic gold back to its full, brilliant glory without losing any of its vintage character. To top off an already perfect experience, the customer service was warm, honest, and completely professional. Cliff even walked me through the care process and provided a complimentary bottle of liquid jewelry cleaner. As a high-volume content creator reviewer with over 16 + million views , I inspect businesses with a very strict eye--and J Patch Designs easily earns the highest recommendation possible. Thank you, Cliff and Karen, for treating my family's history with such immense respect! You made my day!!! Once again thank you!! I normally don't give 5 Stars.

Cliff and Karen are very knowledgeable, honest, and fair. Their work is exceptional and affordable…read more I've gone back multiple times for simple repairs. Highly recommend.

I find Alex's is great for jewelry cleaning and repair. I don't purchase jewelry these days. I do…read morehave a few cherished pieces. I have a necklace that needs repair. I'm hoping I can get out soon. One good thing about cancer and chemo; I recently started swelling more in my hands. My rings finally fit without worry that they will slide off! SEE there's a bright side to everything. Thanks Alex, please stay in business I'll be back.

Alex is so nice. Went there to fix a couple of items. Quick service and had a nice conversation…read morethe entire time I was there. bonus for dog lovers: there is a very cute and super friendly dog there who loves getting pets. Added to my enjoyable visit. If you are in the neighborhood and need any jewelry fixed, cannot recommend this place enough!

I hope Sam laughs when he reads this. I brought a few things…read morein for a loan including a watch. I mentioned the watch worked but needed a battery. Sam quickly changed the battery and assessed the worth of my items. He then told me the total loan amount minus the amount for the battery. Ok...cool. But then he returns the watch to me and prepares my paperwork. I realized then that he doesn't understand I want to pawn that too. lol It's no big deal to me because I forgot a ring I meant to bring so I'll bring them both next visit. Sam is very friendly and professional. The shop gives good rates for your merchandise. I'll see you soon, Sam. Thanks! The Bartender that looks like a cute teacher.

Best Services at Sam's, Quality and Prices are unmatched! Amazing hospital! I really appreciate it…read more Thank you for my New Rolex!!

I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

We went in to the store in late April with 2 missions - sell some pieces, and repair and enlarge my…read morewedding rings. They appraised my pieces with a very fair price, and took my rings with clear plans for these precious heirlooms. Then life intervened - I had a fall, and then surgery on my knee. The folks in the jewelry store were so patient! I limped into the store again on the 7th of May. My rings were so beautifully repaired, they took my breath away! I feel so fortunate that after almost 3 years, I get to wear them again. And we struck a very acceptable deal for the items I sold. Honest, professional, friendly. This family-owned shop will have my jewelry business from now on. I can't recommend them highly enough!

Amazing place! Alana was amazing at helping pick the perfect engagement ring and wedding bands for…read moremy fiancé and I! She answered all our questions and showed she genuinely cared about us! Billy also gave us an amazing veteran discount! Highly recommend this place to others!

I had a pair of pearl earrings that I really cherish, but one of the posts had come off. I wasn't…read moresure where I could trust someone to repair them and was even considering taking them to Korea to have them fixed. A friend recommended Kim's Fine Jewelry, and I'm so glad I went! They repaired the earring beautifully in about 15 minutes, and it only cost $20. The workmanship was excellent, the price was very reasonable, and the service was quick and professional. Such a hidden gem in Midtown! I'll definitely come back for any future jewelry repairs. Highly recommend!

I came to Kim's Jewelry to get ring resized. I was able to call in advance to get an understanding…read moreof what would be entailed, how much time it would take and getting a quote. I showed up on a Saturday morning and was immediately helped. The staff was super friendly, and able to find the right size for my ring while also taking into account finger size fluctuations. The whole resizing, rhodium dipping experience took about and hour. The store is on the second floor of a building which has elevator access. Everyone was super nice and I'm so happy the ring fits and looks brand new. I will definitely be returning for other jewelry needs!

Wow! Found my new go-to repair and resize watch place!!…read more George was so sweet. My watch was huge-- he resized it perfectly for me. I was in and out in under 3 minutes. If you're looking for a great place on the UES, 100% go here!

This is my neighborhood go to for any watch batteries or strap adjustments. Great, fast, reasonably…read moreprice service and the owner is always very helpful and friendly. I once brought in a quartz omega that wasn't running well and he gave me the advice on winding and it worked! If you need a battery replaced or a strap repaired, this is your first stop!

I brought in a clock for repair. It came back perfect! They are very reliable, call when things are…read moredone! Quality merchandise....

I have nothing but high praises for J.E.T. Jewelry. For a daunting task such as getting that…read morespecial ring for that special someone, there is no one I would have trusted more than Tommy at J.E.T Jewelry. His endless patience and knowledge helped me design the most perfect ring from start to finish. I really appreciate everything he's done, and I would definitely would go back for those anniversary gifts Thanks for all your help!