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    J Patch Designs by Karen

    4.7 (379 reviews)
    Closed 10:00 am - 5:00 pm

    By appointment only

    Updated 1 week ago

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    Response time

    40 minutes

    Response rate

    100%

    Services - J Patch Designs by Karen

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    8 More Services

    Jewelry reshaping or resizing

    Jewelry restoration

    Jewelry stone setting

    Watch cleaning

    Watch overhaul

    Watch part repair

    Watch part replacement

    Watch seal testing

    J Patch Designs by Karen Photos

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    J Patch Designs is owned by the most wonderful kind and genuine people such as Cliff and Karen. Other places turned down my request of improving my engagement ring, stating what I asked for was impossible...but J Patch Designs were able to do exactly what I wanted and more. Spectacular service online and in person, amazing fair prices, and I have been brought to tears with the beautiful work they have done for me and my partner. I will most definitely be entrusting more of my jewelry with them.

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    2 months ago

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    1 year ago

    Very nice people to work with. Karen was super knowledgeable and polite. All work done on time. Exceptional quality. Highly recommend.

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    11 months ago

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    Karen G.

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    9 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    7 months ago

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    11 months ago

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    7 months ago

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    7 months ago

    Cliff and Karen are incredible. I needed some jewelry adjusted and they took care of everything precisely and quickly. I highly recommend!

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

    Fantastic service, knowledgeable and well priced. I would recommend for any watch repairs. Thanks Cliff!

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    1 year ago

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    7 months ago

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    1 year ago

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    9 months ago

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    1 year ago

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    11 months ago

    I have been a customer here for years. Both Karen and Cliff are amazing and they will always found a solution

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    Page 1 of 10

    Ask the Community - J Patch Designs by Karen

    Can you fix a crack in my white porcelain and 18k gold bracelet?

    Hi Julie, Thank you for the inquiry. In order to give you an answer, would you be able to send an image of the bracelet?

    Can you fix a wall clock? It's battery operated with one C battery. It's an old fashion School clock. It chimes on the hour

    Most likely yes . Is a quartz movement?

    Can you fix pens?

    No sorry, that's one thing we can't do.

    Can you put my diamond into a band I purchase from you right in front of me ? ( it's my mothers and I don't want to let it out of my site)…

    We can order a ring to fit the stone and when it's ready, we can set the stone in front of you.

    Do you polish scratches on the watch glass?

    Glass crystals cannot be polished, possibly only if it's plastic.

    Are the original owners still there?

    Yes

    So they do same day ring resizing?

    Yes, when possible.

    Can they repair a dainty, delicate gold chain for my necklace?

    yes, already responded, as such.

    View All 9 Questions

    Review Highlights - J Patch Designs by Karen

    I loved the results so much that we went directly back to Jewelry Patch to have them design my wedding band!

    Mentioned in 122 reviews

    Read more highlights

    Grand Central Watch - Omega Seamaster Professional

    Grand Central Watch

    (206 reviews)

    $$

    Midtown East

    NEW YORK CITY/Midtown: Tucked inside Grand Central Terminal, Grand Central Watch is a true…read morehorological institution, family-owned and expertly run for more than 70 years. Their reputation for watch repair is stellar, with the skill to handle everything from quick battery swaps and band adjustments to intricate restorations and full-service overhauls across all makes and models. If you are looking to sell your piece, they offer trusted appraisals and authentication services. On the flip side, if you are ready to elevate your collection, their curated selection of restored vintage watches and new timepieces is worth browsing. They even repair jewelry, making this a one-stop shop for treasured pieces. All this is backed by a great team with the best customer service. One of our favorite things is their social media content. Their videos are packed with insight, history, and behind-the-scenes knowledge that makes the world of watches feel even more fascinating. Grand Central Terminal is dog friendly, and the team here loves welcoming four-legged visitors. You will find them down the 45th Street passageway near Track 38, ready to help with anything your watch needs. Can't make it in? Their mail-in service keeps your timepiece ticking no matter where you are.

    They switched my wristwatch leather band in under 5 minutes and had a great selection at a…read morereasonable price. Highly recommend. Make sure you request to keep your original clasp. Service was brisk but friendly.

    Watch Repair - Ebel watch cracked crystal (before and after shot), performed by Doctor. Watch Repair

    Watch Repair

    (131 reviews)

    $$

    Midtown West

    Absolutely Amazing Experience here... Courteous, Friendly, Professional Service & they did a…read moreFantastic Job Fixing a broken, Family, Silver Cuff that I Cherish.. Thanks, Eric & Staff for a Rewarding Visit! How ALL Businesses should Operate!

    I cannot recommend enough that you stay away from this company and all of the other watch companies…read morethat Eric runs, including Chrono Nation. I brought in a watch to Eric, and awaited an estimate. When I came back to pick up the watch (deciding to instead have it serviced by another watchmaker), he claimed there was a misunderstanding, and that he serviced the watch anyway, so I paid for the service. Lo and behold, the watch was still having the same issues, and I questioned if he really serviced it or not. He yelled at me and told me it absolutely was, and that he can't make any watch run perfectly. I then brought the watch to another watchmaker, who said he was confident the watch had not been serviced--it was bone dry, clearly not lubricated, and he could see the specific gears that were grinding up against each other. When I brought this to Eric's attention, he yelled at me again, and said that other watchmakers aren't trustworthy because they're trying to steal his business. Eric is the type of proprietor who helps give the Diamond District its bad reputation. He is not a watchmaker, has no clue what he's talking about, and if you try to question him, he yells at you and tries to belittle you.

    J Patch Designs by Karen - jewelry - Updated May 2026

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