Cliff and Karen helped shorten a dainty gold bracelet, they did a great job and even offered to…read moreshorten it further for free when it wasn't quite right the first time round!

Came in for a jewelry repair and left with new studs lol. They immediately offered me a water when…read moreI arrived and were so attentive. I brought by 2 pieces for repair and they had them ready within 2 days! Even went above and beyond and cleaned my jewelry for me and checked my pieces to see if they needed additional repair ( which they did). I wish I lived in NY as they would become my go to jeweler but at least they will be my NY jeweler when I come back. Highly recommend! They are so nice to talk to and do amazing work!

This place is a real treasure! LF lapidary has been able to take care of ALL our business needs…read more Excellent bead and pearl restringing, Always helpful, honest and super professional! Great prices on jewelry too! This is a great shop!!

Sandra did an outstanding job on two of my rings! Bringing one back to life and re-Faceting and…read moresetting another! A tad pricey but you get what you pay for! Splendid work completed very fast and her personality made it a pleasure doing business with her!

He resized my turquoise and silver ring and did a good job. Thanks! It was on time & happy with…read moreresults.

DO NOT TRUST AY JEWELERY. I took two vintage rings to be resized - one came back with a missing…read morediamond and the other two he completely polished and took off all of the patina. Yes - he has a sign hanging in his shop that he is not responsible for missing diamonds, but an honest worker would tell me up front, instead of WAITING FOR ME TO NOTICE. Plus an experienced worker would have asked me if I wanted the patina taken off all of the rings. I had to go back a second day for him to fix everything, and even then, the whole experience left me with a horrible impression. I want to save anyone else who cares about their jewels from coming to this man!

Eimear just became my favorite jeweler! She really CARES about her customers, whether you're…read morespending engagement ring budget or a simple gift. My wife was pregnant and I wanted to get her a push gift, problem is, I couldn't accurately measure her finger size because of swelling. She was very accommodating and told me to buy the ring first and then figure out the size later. I did my best estimate but ultimately had to adjust the ring a few times. Eimear helped me through the process and now she loves her gift! Highly recommend Thomas Laine.

Shopping at Thomas Laine was the best bridal shopping experience I had in NYC. A few weeks before…read moremy wedding I booked an appointment to shop at their private showroom. I was welcomed by Eimer and Shamikah and given the highest level of personalized customer service and attention. They will help you select the perfect accessories to complement you, your dress, hair and overall style. They carry the best and largest selection of bridal jewelry by Ben-Amun. I had already purchased Ben-Amun vintage inspired earrings from BHLDN in Anthropologie and they carried the same pair for less. They also have a small but beautiful selection of hair accessories. They helped me select the most beautiful bracelet. I am petite with tiny wrists (less than 5 inches) so I never thought I could wear certain bracelets. However, they worked directly with the designer Ben-Amun to customize a bracelet to fit me perfectly. I love this bracelet so much and I was so happy to wear it on my wedding day. Thomas Laine is a must for beautiful, affordable art deco inspired bridal and special occasion jewelry.

I had an excellent experience with Sash. He repaired and adjusted my bracelet while I waited, which…read moreI greatly appreciated. His workmanship is highly professional, and he took the time to make all of the adjustments I requested with great care and attention to detail. What impressed me most was his kindness and willingness to fit me into his busy schedule. Not only was the quality of his work outstanding, but his pricing was also much more reasonable than I expected. It's rare to find someone who combines expertise, professionalism, fair pricing, and exceptional customer service. I recommend Sash without hesitation and will gladly return for future jewelry repairs and adjustments.

I don't normally write negative reviews, but this business definitely needs one, and people need to…read morebe aware. I am a native New Yorker and can spot a PROFESSIONAL CON ARTIST when I see one. SASH is one of them. He's nice on the outside, but he's good at fooling new customers. I gave him the benefit of the doubt based on his reviews and trusted him. NEVER ignore your gut. He is indeed a SCAMMER that has been fooling people for decades. You'll realize that after the great conversation he has with you. They will try to remove this review but I was a real customer. Believe the other reviewers telling you the same. I brought in several pieces of jewelry for repair along with tipping Sash, expecting professional, long-lasting work based on the reviews. Unfortunately, within approximately two months, ALL OF MY JEWLERY BROKE/FELL APART. I was SO disappointed because the purpose of having jewelry repaired is to ensure that it is fixed properly and lasts. The quality of the workmanship is EXTREMELY POOR. He then proceeds to blame his poor workmanship on your jewlery (similar to what others said here). That was NOT the case. My pieces are all genuine and well-made. I've had pieces repaired decades ago that have never split open like this. In my opinion, Sash came across as VERY misleading. He talks and distracts you with conversation. He spoke about family and friends, who seem to be the ones receiving the highest level of care (and the ones writing the good reviews), while new customers receive poor service. He also intentionally adds on additional charges without confirming with the customer, that was fine with me, but at least provide the service you charged for. I am posting this review so that other customers can make an informed decision before spending their money here. If you are looking for reliable jewelry repairs, I would recommend considering the other jewelry repair businesses on the same floor. I went to another guy and he did a fantastic job. I regret spending so much money and hope this review helps other potential customers avoid a similar experience.

Beware: They sent me an inferior diamond than what I ordered…read more I ordered a specific lab-grown diamond with its IGI certificate number (LG727572151, 3.30 ct, oval cut, color E). They sent me a DIFFERENT diamond with another certificate number (LG787659723, 3.35 ct) and of inferior quality to the one I selected and paid for. They never notified me about the swap. If I hadn't checked the certificate numbers and measurements, I wouldn't have noticed. They tried to substitute the product without my authorization. This is a bad business practice. Check EVERYTHING when you receive: · IGI certificate number · Exact weight and measurements · Compare the stone to the certificate Don't just trust the invoice. Buying here is a risk.

I always go to Fascinating Diamonds for special anniversary jewelry. They always treat me right,…read moreand their prices are very fair.

I used to love coming here because of the friendly staff and nice inventory but I have stopped…read morebuying from here because of the quality. I bought pave bands and the diamonds have fallen out 3 times. I only use the rings on special occasions and do not wear them in the shower so this should not happen. Each time I go in to repair I have paid over 100$ which is not right.

I visited Brian at Dalia Diamonds early on a Wednesday morning on a last minute trip from DC to get…read moremy engagement ring redo. Basically what happened is, a few of my micro-pave stones had fallen out the day before, and had compromised the band. My husband was due to go abroad to asia for 6 months on that Friday morning, so we needed to get to NY asap to get a new setting. The jeweler that we purchased our engagement ring from about 7 years ago had moved out, and Brian and his family took over that storefront about 1 year ago (although he and his family have been in the business for decades). In a minor panic, I explained to him the situation, and he (without hesitation) told me he would redo my ring setting, EVEN despite the fact that he didn't even sell me my ring (ah-maze-ing!). I told him that in fact, I'm considering a whole new setting (but still similar to what I had), and he gladly said he would give me a credit towards a new setting of my choice. Within 20 minutes, I found something that I really liked (he has dozens, if not hundreds of choices in his shop) and I decided on it pretty quickly. He told me it takes about 10 days to custom make, and he'd be in touch with me when it's ready to arrange for the shipping. He called me the following Monday saying it was ready. I was ecstatic and so excited to get my ring back! He took a couple photos to show me before he packaged it. From the photo, it looked like it might not have been exactly like I wanted, and expressed that to him by email. He said "when you receive the ring in DC, and you don't like it, I am happy to remake it just to your exact specifications, and I'll do it in front of you so you can watch". WOW!! What exceptional customer service. He sent the package out on that Monday, and I received it on Wednesday morning, only 1 week after visiting his shop. I am absolutely thrilled how it came out, photos just don't do it justice. It fits my 2.93 cushion cut stone perfectly and I'm so impressed with his care and service throughout the entire process. I have no hesitation in recommending Brian and Dalia Diamonds to anyone in the market for fine jewelry. He is a likeable, trustworthy man in the midst of the craziness of diamond district NY. Brian, thank you so much for an absolutely gorgeous piece! JM and LR

Great, quick service! Came in for a band readjustment and they fixed it no charge! Great guys!!!…read more Will be back for any other watch/jewelry repair when I'm in the neighborhood!

Incredible work from Vlad - completely restoring my ring to look brand new! I wish I took a before…read morepicture - the ring was black and beyond tarnished when I brought it in. Vlad works fast and his prices are extremely fair from what I've found in NYC. Have already been a repeat customer after two jobs and will continue to be!