FYI. New owners took over in 2023 do not pay attention to any old reviews. Thank you…read more My name is Steve , the day you took over from John L, I went to you before you were even open and spoke with Brian about being a lifelong customer of John's, and wanting to keep relations alive. When you opened, i had my son bring his Subaru cross trek and Brian was the one preformed the body work and repainting and we were very satisfied. My other son and I also have a Durango SRT which we show in competitions. I came back a few weeks ago and spoke with Lindsay as Brian was gone, which was to install and adjust a carbon fiber hood and installing the vents in the hood as well as a carbon fiber trunk wing. I provided phone numbers/ Names of who to call for any questions or issues since this isn't a "everyday thing" shops around here do and in total spent 45 min at your shop going over everything so they're are no issues or problems The vehicle was there for over 1 week and during that time multiple attempts to contact the shop were made to make sure things were moving along and and the only call I received was 2 days before I picked it up to say 3M tape needed to be ordered. The shop phone is NOT monitor and there is always a full voicemailbox. I eventually had to drive over to the shop to ask about it's status and on the day we were instructed to pick it up, when we arrived we were told it was NOT completed and Lindsay was misinformed. The day we actually picked it up, my son went over the car and they're were several issues. The trim from under where the trunk wing spoiler was taken off and left lying in the trunk for whatever reason. I was told they were looking to see if they could drill holes to attach the accessory wing which I'm glad they couldn't because that would've not only destroyed my original wing but the $1,000 carbon fiber wing as well and is NOT how its supposed to be installed as I provided documentation on how to properly install it which involved 3M taped and silicone. It was installed using the 3M tape ONLY. The hood is installed very far forward, the vents were not installed correctly by not having the clips under the fiber layer, and make screw mounting hole elongated, if not aligned. On top of that the packing tape from transportation was never removed and now I have to clean off tape residue. Again no one called tech support to confirmed installation and how it should look. The windshield wiper sprayers had to be relocated into the Cowell, which not reinstalled correctly and now water can get in around arm gasket not making it sealed. When asked about this issues, Lindsay stated she had trouble aligning the drain vents in the cowell, I then asked if she contacted the company for questions to which she replied "no" and that someone watched how to install them on YOUTUBE. In my opinion, as a paying customer who's frequent this shop for 40+ years the treatment and service I received is 100% unacceptable. Prior to leaving your shop I expressed my concerns and frustrations to Lindsay to which I recieved excuses and frustration from her which included "we don't do this" to "I didn't charge you alot because we don't normally do this" and my personal favorite which was "well maybe you should have taken it to a custom shop" To which I say both are inexcusable and completely unprofessional since this was a task she took on and if she felt she couldn't do it she should have stated so. I had very high hopes of bragging about your Shop at the shows and how a local business now has custom experience that would open new venues. Before I left, Lindsay did get to a point where she said she would give me our money back for the issues and frustration. I was hoping this could be rectified and just Fixed. But I have given it serious consideration and I unfortunately can not let this slide. I do not feel secure returning this car there again to have issues rectified. The car has been taken elsewhere to be redone by a shop who has experience which is not local and because of this I would like a refund. I really wish things had turned out better in this situation because not only have you lost local business but a returing local and loyal customer of over 40 years. Thank you. . For this consideration, we will not leave any reviews or talk ill of your business as we understand mistakes were made and an attempt to rectify the situation are yet to be made This was what was sent to the business and They never responded.... SO Let the Reviews Begin.... Under new ownership, and I would not recommend them....

The worst body shop, firstly the owner is the most rude person I know, 1 month with my car, only…read moretaking money from my insurance, almost 10k and in the end when I went to pick up the car when I got home the car was failing on the radar, when I went to my dealer the radar had not been set correctly I had to pay almost 1500 out of pocket, do not go to this body shop!!!! you will lose money and time!

Outstanding repair job and detailing. The Camry is ready for the next generation of family drivers…read more Thank you!

We have been rear ended twice in a few months. Both times we were amazingly happy with every aspect…read moreof the service.From beginning to the end. North side handled everything with the insurance company,including payment.And the car was ready a few days early.i can't say enough good things about this business. I wouldn't even consider going else where. EVER. Thank You all so much.

as good as it gets.. honest,caring,highly skilled,old fashioned genuinly caring,fun people.read more

These guys fixed my car, mid pandemic, when I hit a deer (no, deer hit me!) Right when it was hard…read moreto get parts or worse, attention from the insurance companies and adjusters. They worked on it in such a way as to get it drivable first, knowing parts may be delayed. Handled all the paperwork like pros. I recently had an unrelated though tiny issue and not only did they see me right away, they did research on what the heck to do. Which they did, in minutes. Super knowledgeable and this may be irrelevant, but they are fun to work with.

After a deer ran into the side of my truck not only did they repair that, and a couple other things…read moreI asked but they put my new tonneau cover on for me as well. These guys are top notch and take pride in their work. I wouldn't go anywhere else. My truck is like new again!

What an amazing shop, can't recommend this auto body shop enough. Between the high level of work,…read morethe integrity and the price which came way under estimate. Sorted my '23 BMW M3 with damage on three sides with quick turn around. Perfect fitment, perfect spray. Added aftermarket body mods that look seemless. To top it off, stayed late on a Friday to finish the car for the weekend. John and Craig are old school awesome guys.

I stopped here on my way through NY to get a headlight bulb replaced. Not only did they replace…read moreboth bulbs free of charge but they were extremely helpful and so friendly! 10/10 recommend

Been going here since early 2000's and they always give me my car back like I just bought it off…read morethe lot. Love the service here! Everyone is super friendly and courteous! Ricky is one of the best auto body mechanics I've ever dealt with. He is very reasonable and will make sure he takes care of you and your car. He responds promptly and gives updates on your car service. I recommend Vince's for all your auto body needs! They will leave your car looking brand new when you get it back!

After getting into my first accident ever (after 20 years of driving), I felt completely at ease…read morewith Vince's Auto Body shop. They completely walked me through the process and kept me updated via phone calls. My car was in pretty bad shape but they made my vehicle look BRAND NEW! I've never seen in look that good--not even when I first got it. I was absolutely amazed at the quality and time my car was given. The inside was also completely cleaned out too! As a dog mama who travels with her pup in the car often, I completely appreciate this little touch as cleaning the inside can sometimes take a back burner. I cannot recommend this shop enough! Everyone was super friendly!

I took my vehicle in and worked with Jason, who was more than willing to work with my insurance…read morecompany. After significantly messing my car up hitting a deer, they were able to fix me up like new! It was impressive, considering the extent of cosmetic damage. They made sure to communicate with my insurance company so that it wasn't so stressful for me. It also didn't take nearly as long as I expected from my experience with other shops. I'm glad to have a new place to take my cars!

From the owner: While we are here for all your general mechanical and collision repair needs we also offer the…read morefollowing specialties as skilled and certified technicians/installers: -Custom paint and body applications -Full car restorations -Ceramic coatings and paint correction detailing (Zvizzer & IGL Coatings)

Fast response and got us out of a tricky spot in a snowbank smoothly and safely. Recommend…read morewithout reservation!

Called AAA four times when I got stranded at 10pm on a Wednesday in August. Was told H & N wasn't…read moreanswering, even though I pay for the highest tier of AAA. Called a competitor, paid out of pocket, and was towed out of there in 15 minutes. H & N called back NINE hours later. Don't say you're 24 hours if you aren't. It's that simple.