First off, before you have to read all the way through this saga, I will simply say this…read more NORTHSIDE AUTO IS THE VERY BEST. I was involved in a serious deer strike. The deer went airborne and struck the center front of my sedan. At the scene, the responding officer and I discussed the likelihood of the vehicle being totaled. It was towed to Northside, a shop I had no prior awareness of as a repair facility. I arrived the next morning close to opening to discuss what I thought was the end of my new car. Josh met me, immediately knew which vehicle I was there for, then walked me out to review what he believed were the major concerns. My insurance company demanded that no work begin until the police report was released, a process estimated at 7-14 business days not including an upcoming midweek holiday. Josh spoke directly with the adjuster, was able to get the rental process moving, then began a tear-down to start the estimate while we waited on insurance. Throughout the entire repair, Josh and the team regularly contacted me to advise on concerns, delays, or insurance red tape that needed attention. The Northside team handled the insurance company so thoroughly that I never heard from the adjuster again beyond the initial estimate. Let's talk about the repairs. All OEM parts. Paint is flawless. Fit, gap and adjustments are fully dialed in. While completing the project and calibrating the entire new front-end sensor system, Josh called to advise that a fault code was being thrown. This was one I had previously visited the dealership for. The Northside team traced the cause to a corroded electrical connector, ordered a replacement, then ensured all applications, sensors, electrical components, plus cosmetic details were corrected properly. While the car was there, I asked for a few minor cosmetic corrections outside the scope of the accident work. These issues were handled separately and completed with the same level of flawless workmanship. Pick up I arrived at the shop and turned over my rental vehicle to them, yes they also assist with rentals. Josh walked me through the completed repairs. My car had been fully detailed, and a Northside Autobody care package was waiting inside. All in all, while the experience of hitting a deer with my new car was horrendous, everything from Redl's tow with Greg through the complete project at Northside, plus Josh's professional approach, made the entire experience far easier and honestly a bit enjoyable. Top-notch work. Top-notch people. You will not find a cleaner repair facility.

From start to finish, they were amazing. I mainly dealt with Dustin who was INCREDIBLE! He helped…read moreme navigate my complicated accident and advocated so hard for me! My coworkers recommended them to me and I will now recommend them to everyone!

Stofas auto shop on Hooker has some of the BEST owner/employees all eager to help you out, explain…read moreeverything BEFORE hand. Even when they do inspections their not looking for "extra" things to "add " to your bill. Only Monday-Friday, weekends for family etc.

The team here is absolute amazing. I couldn't have asked for a better repair shop to take my car…read moreto. The customer service was incredibly helpful throughout my entire insurance claim process, and all the employees were very nice and informative. I had my car taken in for some damage to the bottom shield below the engine. They repaired it not only efficiently, but also extremely fast! I was surprised by how easy the process was. But most importantly, how friendly and patient everybody was with me. Thank you for everything!!

Been going here since early 2000's and they always give me my car back like I just bought it off…read morethe lot. Love the service here! Everyone is super friendly and courteous! Ricky is one of the best auto body mechanics I've ever dealt with. He is very reasonable and will make sure he takes care of you and your car. He responds promptly and gives updates on your car service. I recommend Vince's for all your auto body needs! They will leave your car looking brand new when you get it back!

After getting into my first accident ever (after 20 years of driving), I felt completely at ease…read morewith Vince's Auto Body shop. They completely walked me through the process and kept me updated via phone calls. My car was in pretty bad shape but they made my vehicle look BRAND NEW! I've never seen in look that good--not even when I first got it. I was absolutely amazed at the quality and time my car was given. The inside was also completely cleaned out too! As a dog mama who travels with her pup in the car often, I completely appreciate this little touch as cleaning the inside can sometimes take a back burner. I cannot recommend this shop enough! Everyone was super friendly!

I took my vehicle in and worked with Jason, who was more than willing to work with my insurance…read morecompany. After significantly messing my car up hitting a deer, they were able to fix me up like new! It was impressive, considering the extent of cosmetic damage. They made sure to communicate with my insurance company so that it wasn't so stressful for me. It also didn't take nearly as long as I expected from my experience with other shops. I'm glad to have a new place to take my cars!

From the owner: While we are here for all your general mechanical and collision repair needs we also offer the…read morefollowing specialties as skilled and certified technicians/installers: -Custom paint and body applications -Full car restorations -Ceramic coatings and paint correction detailing (Zvizzer & IGL Coatings)

Amazing! I was t boned on the driver side in between both doors, and there was a lot of damage…read more Mario and crew were amazing! They had my car ready after a little over a week, and when I picked it up I was in awe! She looked beautiful. Not only did they shine her up on the outside after paint and repairs, but cleaned the inside as well! Highly recommend. Thank you all so much! -Tori

Right from the get go, Mario came out of the gate with compassion for our well being first and then…read morethe vehicle. He walked us through what were our responsibilities are and protected us from any angles that the party at fault might have gotten over on us. Our inexperience was no threat to our having the right thing done when Mario is in your corner. Integrity and unwavering professionalism is the best way I can explain our experience with Steve's 9W Collision. Keith Lipsey

Honest and fair. All you really need from a mechanic Work was great too. Cost was well within…read morebudget and quality work for the the price which was better then many other shops.

Rays is the best!! You can't find a nicer guy. Ray is super helpful and honest. I brought several…read morecars to him for different accidents and he does excellent work. The last time my wife was backing up and pulled the molding that ran the length of the car off. I brought it over to Ray he stopped working on the car he was busy with and came out and reattached the molding for me in 15 minutes. He didn't want to charge me anything but I threw him a twenty anyway...Called him today because the wife knocked the passenger side mirror off. Bring it over, is what he told me. I might stop at the driving school and inquire about lessons for the old lady first...lol..Jimmy Mack

From the owner: Anything from simple touch ups to complete collision repair; When you come to Ray's expect the…read morehighest level of expertise, customer service, and professionalism at a wholesale rate. What separates us is our dedication to our customer's needs, as well as handling any questions or concerns with complete honesty. Ray's does not only do the work but they go the extra mile by putting a face to it. With a sense of community Ray's is the perfect fit for customers who enjoy involvement in their experience. We encourage our customers to inquire the process to maintain a business relationship on a personal note. Keeping our customer's comfort level at its highest is what transforms a transaction into a learning opportunity. So, remember "It pays to call Ray's!"

We needed our car towed from a towing place to a separate repair place. He has a flatbed truck and…read morewas careful, considerate and professional. Good experience.

Needed my car towed. Very good experience. Good price. Very pleasant people. Would definitely…read morerecommend.

I had a car accident where I hit the side of my Land Rover into the guard rail on the Taconic…read moreHighway in order to avoid a deer that was crossing. The side of the suv took a terrible hit on the body. I'm absolutely so glad I found BTO Autoworks through word of mouth. They do not have the biggest online presence, but rest assured they are a GREAT autobody shop. Ray and his staff did a great job fixing my suv back to new. What I appreciated most from my visit, is the clearly defined timeline and the no nonsense. I checked two other auto body shops in Poughkeepsie and they were telling me there would be a 30 day wait... or they would tell me to leave the car and wait an undefined amount of time. It was clear my suv wouldn't be prioritized for bigger projects. With BTO Autoworks there's none of that, it is strictly professional. It took about a week to get parts and a week for labor. I highly recommend anyone that needs auto body work go there. They are very good and have a quality of workmanship. 5 Stars

How could it be possible that I am the first to review this absolutely first-rate auto body shop?…read more Is it because they don't have a Happy Hour or serve exquisite quinoa salads? No matter, if you need the service (emphasis on this word!) of a highly principled, well respected team to sort out the mess after an auto mishap, Ray Kennett and his lads are the ones to turn to even if Poughkeepsie is not your backyard. They are perfectionists and also your advocate with the insurance world, something the owner knows backwards and forwards. I am embarrassed to admit that we have been clients a good half dozen times over the past twenty years and, each time, we have been made whole again by BTO and left grateful for the initial recommendation. These guys are the best, period.

I had a tire lose pressure late in the day today. I pulled into this Mavis location half an hour…read morebefore their closing time and could not have had a better experience. The service manager set me up with a technician named Ty. Ty repaired my damaged tire, gave me an assessment of the condition of the rest of my tires and within ten minutes I was back on the road -- for an extremely reasonable price. I look forward to returning to this location.

Had a late day tire pressure alert with two kids in tow. Ray and the techs could not have been more…read morehelpful. Kind, friendly, honest and fast. They even helped to teach the kids about how fixing a tire works. Super grateful and highly recommend.