Thundercloud! Got a BOGO coupon. Score! Taking my co-worker to lunch on the cheap! This is not my fave location but it'll do. It's not as quirky as some of the other spots and the artists are mostly normal. Love the Texas tuna, Lady Bird, and the Turkish delight. Uniquely Austin, people from the East coast hate Thundercloud. It's not a "grinder" or a "hoagie" or a "hero." Which means they usually aren't around to bother me while I eat! read more

They hype? Is sooooo real. The sandwhiches? Amazing. Like heaven on a slice of bread. The inside is very old and like diner esque. Parking is sparse as well. A majority of ppl get take out and go. Basically like up, get to the register and order. It does seem to take a while to get an order done but so worth it. I've only gotten the full size so I am unsure really portion differences. read more

Worst customer service ever. Four employees "working" on something else with a line of 8 people and no one even acknowledges the patrons. Out of the four employees only one was servicing the customers and restocking lettuce at the same time. I was the second person in line. I waited 10 minutes and decided that I no longer was willing to waste my hard earned money. The gentleman behind me asked the 3 busy employees up front and the one servicing the first person (while leisurely restocking) if someone else could help since the line of people directly in front of them was so long and they all rudely responded that they were busy. Unacceptable IMO. read more

Zaniel is a really great employee! He not only provided great service but my food came out delicious as well! Great experience and great food Shout out to Zaniel read more

I had a great experience at this Thundercloud last night. The store was clean and lots of great posters and art on the walls. Chris made a great sandwich for me and gave me some advice on where to spend my time in Austin. 10/10 would recommend for anyone wanting a delicious fast meal! read more

The food was amazing! I love their lettuce it's perfect! The service was amazing. I was served by Zaniel yesterday and he was so helpful, nice and patient. read more

Came in Friday night around 8:00 on 9/13.. This was our first time to Thunder Cloud but will not be our last. Service was amazing, they helped us order (young men behind the counter were awesome) and our subs were amazing.! Super clean place, can't wait to try again.. read more

Do not online order from here unless you want to wait an hour for a simple sandwich to be made.

Every single time I visit Thundercloud Subs at Lake Austin I'm blown away with the customer service. Everyone is happy to be there and they have such great vibes. I've been during busy hours and when it's steady. Every time they never disappoint. I love all the armadillos everywhere and they always play soothing music. I truly appreciate the words of affirmation and works of art they add to your orders. Made my whole week! They really go above and beyond to make you feel special. I could tell my sandwich was made with love and care. It was delicious as always. Keep being amazing Lake Austin team. read more

ThunderCloud Subs - a paper bag with a drawing on it - Sandwiches Near Me - Austin, Texas

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Best deal in Austin, ESPECIALLY in this location where the only other places to eat nearby are minimum $15 for appetizers. Solid sandwiches, real people, great price. 30+ years. read more

ThunderCloud Subs - Outdoor seating.. and even good design on the cups! . p.s. the straws are paper now. Yeah! - Sandwiches Near Me - Austin, Texas

Just as good as when I use to frequent the place back in the 80's. Thanks for keeping the iconic sandwich place open all these years! read more

ThunderCloud Subs - the front of this home - Sandwiches Near Me - Austin, Texas

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Being new to Texas and craving a sandwich, I saw this place driving by and thought id try it. All the staff was super friendly and kind. The lady that made my sandwich offered great suggestions which made my Italian sandwich phenomenal! She threw in a carrot cake for me to try since I had ever been. Wow!! Absolutely amazing! I'll be back for both! Love supporting local especially when the experience is this great! Definitely recommend! read more

ThunderCloud Subs - Italian sandwich - Sandwiches Near Me - Austin, Texas

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This is the worst thundercloud I have ever stepped foot into. I went here on a Saturday evening with my bf. The employees not once looked at us nor acknowledged we were there waiting to order. As we were waiting for an employee to acknowledge us, another customer came in. They immediately said hello and took their order. Very upset at this point. We left and went next door to tumble 22 and they had superb service. read more

I'd give the subs a 3/5. It's not anything special, but I'm giving it a 4/5 strictly for how nice the staff were. They were incredibly patient and quick and seemed to enjoy each other as younger students or so. I ordered a Texas Tuna that was good enough! read more

ThunderCloud Subs - Texas Tuna - Sandwiches Near Me - Austin, Texas

Fav srars goood beans yummy bread smoothies nice peeps. people service was nice

Thundercloud is my fave sandwich shop. It's uniquely Austin and the antithesis of an East coast hoagie/grinder. Texas tuna is my fave, but all of the sandwiches are great. Love all the charitable work they do and I occasionally even drag my ass out for the annual Turkey trot. Go local! read more

This was some of the worst service I have had in a really long time. The person making out sandwiches NEVER looked at us, got mad at us because we ordered our sandwiches separately. This was our first time here and didn't know. it was so loud you had to yell to place an order. Overall the person talking our order was just rude. Also the sandwich was ok definitely better places and service in the area. read more

This place saved my life. Was scrambling last minute for a business meeting and called Thundercloud for a party platter and needed it in under 20 minutes. The manager knew the panic in my voice and said he'd make an exception for me and to come in. The sandwiches were a hit and played a large part in me winning the account . Cant thank the staff enough. Plus they're delicious! read more

ThunderCloud Subs - Party Platter - Sandwiches Near Me - Austin, Texas

They have great customer service and the sandwiches are delicious. The salad is really good.

I always get the green belt with extra bacon. Today I just ordered the same sandwich and it has only 3 stripes of bacon. read more

ThunderCloud Subs - bacon, lettuce, and onions - Sandwiches Near Me - Austin, Texas

Definitely worth the money, local austin food is always better, staff were friendly too

Great sub shop and classic Austin atmosphere. I eat here once a week probably since moving into the area and have never been disappointed. Typically I order online and it's easier to just pick up so would suggest that. read more

My sandwich was delicious, but my boyfriend ordered on off the menu, and the girl didn't put any of the ingredients that were supposed to come with the sandwich he ordered. So he got the same basic meat/cheese combo I did and missed out on the avocado and jalapeño that he wanted but paid more. read more

I've probably eaten here the most out of all the places here in Austin as this is the closest place to work that's affordable to eat on a daily basis where you can get a meal that fills you up without hitting double digits. This location allows for online ordering which I always utilize and it works well most of the time. They have a separate window outside for those orders so you can skip the lunch rush hour line entirely and skip the waiting. The problem is they get the orders wrong at a higher ratio than what I would deem acceptable. This has not happen to me when I'm ordering in person but using the online/ call in to order. This is bound to happen, especially when I eat here on a weekly basis but I can count 4-5 times when I have gotten someone else's food. I now check the bag to make sure I have the right items. Even if its wrong I probably wouldn't care too much because I'm usually in a rush to go back and don't want to wait further...unless it's roast beef because I've actually gotten sick from the roast beef here. I would avoid that at all costs. They have very limited parking and it is a pain to go in and out so it's best to walk or ride your bike there. I've also never had any issue with the staff and they have always been friendly and courteous, even during the lunch time crunch. read more

I go here frequently and usually it's great. I get my sandwich fast and have time to eat it while I'm on my lunch break. Today I went and my sandwich maker was newer so he was slower, which is super understandable. But then I asked for some pickles as a side to snack on while I was at work. He went to look in the fridge for some pickles and then, presumably went to get them from somewhere else. He didn't actually say anything to me about where he went. I waited for around 10 minutes before asking another employee if I could pay for my sandwich so I could eat it, and that the other person went to get pickles. He said to me "oh. He went to get pickles..." and left. Meanwhile I'm staring at my sandwich on the counter just out of reach. Despite being the only customer in the store, I waited 20 minutes, out of my 30 minute lunch break, to even get my sandwich and had to eat it quickly while I drove back to work. read more

Great sandwiches! I got avocado on mine, which really stepped the sandwich up a level. This location has some parking, which is nice.

I've been coming to this location longer than I care to admit and have never been left unhappy with my experience. The food is addictive and the staff are like friends that have to talk to me. I have had exceptionally wonderful service from Steph and Angelia, who, when I'm lucky, draws pictures on my drinks!!! read more

While my sandwich wasn't terrible, the fact that you heat it up in a microwave makes your business look like a joke. If you are going to offer hot sandwiches you need an turbo chef oven at the least. You are a hometown brand here in Austin and you need to put in the effort to stay above water with all the big brands surrounding you. In this case I'll just hit subway next time. read more

I love thundercloud... but this location has the worst customer service ever. I'm so fed up with being treated so horribly that I drive to a different location. Worst customer experience. It's sad because I live so close to this one and I can't even walk in anymore without getting greeted by the rudest staff. read more

You can get sliced bread at this location!!! And it's the same as theirs just looks different! Love the energy here and the experienced workers! The manager really knows what's up and there's this girl Carrie that's been there forever that is always on point! read more

First time to thundercloud subs ever. Was wanting something quick. That didn't happen the girl working was flirting so much with the guys she works with that it took so long to get our sandwiches. Then they were awful! I will definitely stay away from thundercloud subs. read more

I really should have given this location a review much sooner, but a rather poor experience today has necessitated conveying some dis-satisfaction to the Management. I will say that up to today, my review would have been 5- star. Having moved back to Austin 2 years ago and moving 2 blocks away from this location, this has been my Daughters favorite place to eat. When we first moved back, literally any time I asked my Daughter what she would like to eat, her response was always "Thundercloud"! We got to the point where we were eating here 3+ times a week and finally had to implement a "once a week" rule to maintain nutritional variety. We typically come in the evening or weekends and have gotten to know the staff pretty well. They have been awesome! They are always cheerful, efficient, and VERY personable.... creating a local go-to eatery where we have always known that we would get great, consistent food and service. Regrettably, today's experience was the complete polar opposite! On my way to surprise my Daughter at school for lunch and bring her favorite meal, dropped in and was served by Jordan. During my order phase she was acting indignant, rolling her eyes, and attempting to be under the radar smart-allecky. I let her know that I didn't want the "Banana Peppers" they always offer, to expedite my order. To this she responded that the sandwich doesn't come with "Banana Peppers" in the aforementioned smart-alecky way, then turns around and asks if I want "Sweet or Spicy Peppers". Now I mixed up the "Banana" and "Sweet" peppers and that is on me, but as a business owner, I am well aware that a more appropriate response would have been " Do you mean "Sweet Pepper", rather than her conflict laden "I know more than you" response and rolling her eyes. I let this go and she continued the same behavior to the point I had to ask for the Manager and someone else to help me. She attempted to redirect the dialogue to say she was almost done, to which I replied she needed to get someone else to help me, her indignant, smart-allecky behavior was completely unwelcome and in no way appropriate. After a few minutes another woman helped me out that had the awesome, upbeat personality that we have become accustomed to, even suggesting Parmesan on my sandwich, as it was a personal fav of hers, which was a spot-on recommendation! I really enjoyed the sandwich, it was Delish! While I was finishing up with her, the Manager dropped by to follow up in a professional, kind, and personable manner. During our conversation though, Jordan attempted to interrupt and defend her actions, which to me conveys an argumentative personality. The Manager appropriately shut that down promptly, heard me out, and apologized for the interaction. I recognize that they were short staffed today, and even the possibility that Jordan was having a bad day and possibly was acting in a manner set off by something earlier in her day. I was impressed with the quick resolution, the Managers handling of the situation, the yummy food for lunch that my Daughter and I shared, and the smile on my Daughters face when her classmates were going "Oh man, lucky!" conveying that Thundercloud is their favorite place to eat as well, even over P Terry's to my surprise. But no one should have to be treated that way. However, this was 1 experience to probably 200 times eating here, so that's a pretty unlikely experience and I'm sure it was a one time only thing, so give this location a try and you are 99.5% likely to have a great experience and enjoy some tasty eats! read more

HANDLING lettuce, MEAT and all other sandwich fillings with BARE HANDS, AFTER HANDLING MONEY...NO GLOVES! I would give this no stars, if i could. I won't come back here...not to this location...EVER. The guy who helped us at the counter was way too cool to be working at a sub shop. He was too concerned about himself than about making our sandwiches. He asked what kind of bread and didn't listen to the reply, so my boyfriend had to say it again...only to realize he didn't have what he offered. He was completely rude and then proceeded to fix my salad without gloves. GROSS! Just to let you know, @33hole, If you want a tip, don't act like I just punched you in the face. Sorry for your depression. read more

I am a sub snob, hailing from the east coast. While I appreciate their sammich types (I am eating a Chicken Nada as I type this), their bread is too spongy for my tastes. So: A note to my east coast compadres: Don't get too excited if you're looking for a NJ-type sub on NJ-type bread. Your heart will break. But the service is great, the folks are friendly, and the food seems fresh. I feel kinda mean giving it three stars, but three stars means "A-OK" in Yelp-ese, so I guess it's not so bad. read more

Great subs and great location! As a vegan, I just made THE SEXIEST SAMMICH EVAAAA. With the help of the awesome crew. I threw new guy Tannon for a loop lmao. Obvi not the easiest customer ever. But he and night manager Trey were awesome! Veggie Delight sub jalapeños for olives, added lettuce with the sprouts for no extra cost, hummus (instead of the cream cheese option), add thundercloud sauce, added red cabbage for 30¢ and a nada chicken patty for $1.35? Or something. SO BOMB! So sexy. It can get expensive if you're adding a bunch of shit but Trey let me know that tomatoes, lettuce and onions added to anything are no extra cost. Word. I love me my red onions. So ya, I got extra. read more

Thundercloud is where I turn to when I'm going for quality, not quantity. I'm not going to lie, I'd like their sandwiches to be bigger, but when I'm trying not to overstuff myself like usual by going to Subway and ordering a $5 footlong, I frequent Thundercloud. Do I sound like a piggly wiggly? I'm so glad my friend made me start going here again this year. I had a bad first experience a couple years ago, believed it to be awful and hadn't been back. But alas, I was turned back to the good side, returning from the dark side. For the most part I think I'm giving it 4 stars because they have fresh guac and its offered on a ton of their sandwiches which I am no doubt in love with. Hard to believe 2 years ago I was not a guac eater. I guess we grow up and our taste buds change? Evolve maybe? In any case, their options are vast, they are local which I love, and they always have some special that is pretty darn cheap that I love to try out. However, how many people really buy the half sandwich? Because seriously that looks like snack size to me. Or as I like to say, "Fun size." Another plus is that although I don't drink soda very often, my soda of choice is Pepsi and they have it there, yippee! O and I can't begin to tell you how much I love their thunder sauce... The only thing I wish is that they had a selection of breads to choose from. But I guess we can't always have what we want now can we? Maybe in a perfect world where sandwiches meet Ashley standards. Until then...I shall enjoy my sub sandwiches on french bread! read more

Pretty basic subs at good prices. Like most places nowadays (sadly), the "help" doesn't exactly make me want to rush back. + value: sub of the day is usually under $6 for a large. a couple bucks cheaper than most sub places. - customer service: if this girl asks me the same question and makes me repeat myself one more time i'm gonna go apesh*t. - cleanliness: it may just be that the place needs an overhaul, but i dont get the feeling like its very clean in there. read more

THIS IS ONLY REGARDING THE GLUTEN-FREE BUNS! I love Thundercloud. I've been going to various locations since I was like 5 years old, back when all I wanted was turkey with mayo on a white bun. I'll continue to go there because they rock! That being said, my foray into the gluten-free buns has ended no bueno. I try to eat gluten-free 90% of the time. It usually works out since Austin has such awesome specialty diet options. So today I got me a Cali Club with sliced jalapeños on a gluten-free bun. Yum, right? WRONG. Everything about the sandwich was fine/normal, but that bun was so disgusting. 1. I'm pretty sure it's a lot smaller than your regular "small" size bun. 2. It's dense and soft/gooey, almost like undercooked bread. Becomes glue-like when chewed. 3. It completely drowns any flavor of any other item on your sandwich. I'm not saying don't go to T Cloud, because you SHOULD, just not if you're going gluten-free. read more

This 3-star review is for the service, not the food. I came in here with a toddler on Saturday at 12:30p for lunch. She got the kids turkey half sammie and a cookie (which one did she eat more of?) And I got a Roast Beef/Avocado salad. I've been cutting out gluten and dairy so i wasn't super sure what my options at TC were. I arrived at the salad decision when I saw the gluten free bread...It seemed like a good idea but it looks heavy and not nearly to par as the gluteneous bread. I'd venture to say if you can't/don't want to do gluten, skip the bread option and go for salad. The salads are actually pretty great. The girl that took my order was full of 'tude and made it seem like getting a salad was a big inconvenience--but the base of vegetables are all pre-made, so it's pretty quick. read more

So I usually place an order here pretty often. I live and work nearby and would typically order during the work week on average once a week or so. I haven't ordered as often during COVID, but still pick up my regular order pretty often. I always place an order online for pickup. Last evening, I placed my usual order. Upon arrival, I was told that they ran out of Tuna and I wasn't in the mood for another type of sandwich so I figured I'd just cancel. The manager at the time wasn't on duty, so I called today and he informed me that they sent in my refund request. Additionally, for the inconvenience (I told the manager I would re-order anyway for lunch today since I have a busy work day and haven't had lunch yet!) he told me he'd be happy to fix me up a sub right away for pickup. I can't ever say that I've had a negative experience at Thundercloud at any location and certainly not this one. The manager was very friendly and apologetic and also transparent about how their refund process works. Anyway, I felt the need to recognize their great customer service!! :) Thank you, Thundercloud Lake Austin! BTW - the sandwiches are always great as well! read more