The gentleman that helped us out was phenomenal. This is not at all a reflection of his work or help. This is an issue with the management and packaging at thrive. We had not come to this dispensary in over a year due to the false advertisement on their website. We gave them one chance today in a pinch for time and I will never come back. "Due to Covid" we cannot touch look at or smell the wax. That's understandable, but you would think after 2 years, you would adapt something to help ensure that you have happy and returning customers. If you would simply flip around the jar in the package you would have a much better guest experience. As they can at least see the wax is in no way similar to what was described or shown online. Be Better read more

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Don't buy here much better choices in Reno for a much better price. Weed is low quality for the price.

Not as excited about this Cannabis store after my last visit. I was specific about wanting Indica flower and just noticed she sold me a hybrid in place of the flower I requested. Really uncool. I'd heard other complaints about Thrive and now am beginning to see just what they were talking about. Not sure how fresh my flower was, seemed dry. Makes me question the label and how legit it actually is. There so many dispensers in town, it doesn't seem like best business plan to have your clients question the quality of your product. Yeah I was disappointed with my last visit here read more

Thrive - Finally legal in Nevada - Cannabis Dispensaries Near Me - Reno, Nevada

Was my favorite dispensary for price and location, that made up for the fact the weed is powder dry and usually full of seeds (in the TOP shelf) I had loyalty points worth the cost of a free 8th that I was told I could use many times. I went to redeem it today in a time of need and they informed me THEN that there was a $10 purchase needed. I said okay $10? I will go to the gas station and be back. They said okay. I get back and ask for whatever is $10, and the SAME person who told me $10 laughed and said it actually has to be a cannabis purchase and the cheapest is $12. I asked if there was anything to do about it, as I work at a dispensary I would of personally ate the $2 from my register if o had misinformed a guest. Regardless of the money being short, the simple fact I was told something different twice and the inconvenience of going back and forth, it's simple customer service to honor what an employee had said. I spend good money there and they made me feel stupid and wasted my whole lunch break for what was supposed to be a free 8th. Lessons learned, go somewhere else to be treated properly and get better weed. read more

Thrive - Seedy top shelf - Cannabis Dispensaries Near Me - Reno, Nevada

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Expensive. No first time discounts. Just another weed store ripping people off. Drive into Tahoe and everything is 50% of the price. You cross the border and it's so much cheaper that it's disgusting. There's nothing unique about Nevada that causes it to have these prices, the State and City taxes do not validate these prices. You can drive into Cali and see the same brands of products at way less price. The weed stores in Washoe are simply robbing people. The owners make insane amounts of money while we get screwed over. Don't support businesses that don't care about customers. It's clear this location is a money pit where customers go throw their money into a hole. read more

Similar to other reviews, thrive employees or owners(?) are incredibly rude in a time that retail stores are suffering. Not sure if this was someone with a little bit of power or an average employee but in either case the blonde kid behind the counter was incredibly pompous and bizarrely weird when it came to answering pretty much any questions at all. My best guess is that this was a partial owner or perhaps a manager evidenced by the entitled attitude for literally no reason, which, again, is very unfortunate because retail is really suffering right now so what a phenomenal way to drive away what customer base you have left. Skip this place. Go up the street to The Source. Super clean, nice, and very professional employees. read more

I've had nothing but good experiences here. I usually come in after work - which is late and that's greats. They run a deal buy one get one 1/2 off from 10-midnight. They have a huge variety from the strongest to the mildest. I used other dispensaries around town but they give me a grocery store vibe. This is my go to. Staff is super knowledgeable and are able to make great recommendations based off your circumstances or needs. read more

first time here but the experience was very nice. they have a very aesthetic setup and everyone was super helpful with their recommendations. read more

The staff are always super kind and professional, the deals are goods, and the store has a great atmosphere.

this is the worst dispensary iive ever been to in any state the staff is rude and completely disrespectful and incompetent go to the source jade or the dispensary f you wantt good service. and better products. ll never go there again and recommend no. one shop there read more

people are annoyingly over polite and helpful (although they do seem knowledgeable) which appears to be more about the very abundant tip jars on the counter than anything else. I keep thinking they're going to have tip jars in the parking lot next. read more

I normally have had great experiences here. Last night I pulled in to a completely empty parking lot and mistakenly parked in one of three "curbside pickup" spots. Someone came out and asked if I was doing curbside, I said "no just running in for one thing". She told me I would have to move across the parking lot. I was baffled. "There is nobody here, there are two other curbside spots and I'll be about 5 minutes". She held her ground so I told her "Thanks but no thanks." It wasn't like I parked in a handicap spot and there were literally NO OTHER CARS AROUND. In a time when retail is suffering, some stores take the approach of amping up their customer service. Thrive apparently sees things differently. Fine with me. I'll spend my money elsewhere. read more

Prices can be $20 or more for the same products sold at other dispensaries. They also keep pushing to upsell you. Budtenders knew hardly anything about tue products. And walking in the energy vibe is awful. Felt dirty after leaving. Never coming back here. Also walking in feels like a medical clinic waiting to rake you over. There are better dispensaries around. read more

I had to write this review after leaving this place. So I have been here multiple times. I wanted to believe in this place since it was so close to my house, but I had to draw the line. My wife bought me a cartridge from this place it was a "Church" brand cartridge. I didn't have a good experience with this brand when I first bought it, so of course I felt like maybe I was being to hard on judging and tried it again. Nope! the cartridge is wack! You actually need the special battery they sell with it in order to get the best smoke from the oil. They never once told me that the first time, because that actually was what made me stop going there the first time. I go in and explain that the cartridge is not getting me high, I spent literally a long time trying to warm it up to even get smoke from it. I even showed the girl my pen that they sold me and said to please either show me how to adjust the battery to work with this product or to let me exchange the product for something that actually works. She takes the cart to the back and comes back and says it works. "They tested it in the back" All I could think in my head was I spent $80+ and all I get is we tested and it works. Another girls comes out with my pen and the cart and says "We adjusted it for you have a great day" I got outside with the smallest ounce of hope that I had left for this place and BOOM! Same results. What really makes me mad is when people automatically go in defense mode when you tell them their product is wack. I didn't come in asking for free anything, I wanted to my money worth and this product was not it. The Pre-Rolls are also disappointing. At first I thought it was due to a high tolerance and then I realized that it's just not good quality tree. If you want to get HIGH and not tickled. Save yourself the disappointment and and go to Silver State or Reef.(only because I usually go here no bias opinion) I would also like to add the extra star for the reward system they have. Every time you buy product from this establishment you earn points to eventually get a free pre-roll, Gram of flower, or even an 8th, but the point system unfortunately, does not or will ever make up for the quality of pre-rolls and cartridges I have bought from this place. Learn from my mistake and go somewhere else, unless they're the only spot open then your SOL. (which also has some good products.....No pun intended) read more

Thrive - This is the cartridge that they sold me that was a disappointment. Read the reviews online too ‍ - Cannabis Dispensaries Near Me - Reno, Nevada

My first time, and I'm in love. This place is fabulous. Extremely knowledgeable bud tenders, nice selection, and prices are really good. And it is is South Reno, which is a huge plus. Probably not going anywhere else anytime soon. read more

My favorite place to get this flowery product. I especially love that I can order ahead and keep track of my loyalty points online/on the app. Ive been a customer for some time, and they've always been really helpful. The pick-up process was really speedy. Definitely the friendliest personnel in town! There are often special offers, such as discounts or free add-ons with a purchase. They offer a simple check-in process and plenty of parking, making it quite accessible. read more

Friendliest staff in town for sure! Also most reasonable pricing and number of options. There are always promotions going like 20% off or free add ons with a certain purchase. They have an easy check in process and lots of parking too which makes it convenient. Their app is also easy to use and accumulate points super fast! You can also visit them in Las Vegas too! I've rotated thru so many dispensaries in town and this place takes the cake. Good flower, easy location, and super friendly and knowledgeable staff read more

Charged extra ordered online receipt said 66.94 when I arrived I'm charged 68$ why ? What for ? Not professional and irritated read more

Thrive - Original receipt - Cannabis Dispensaries Near Me - Reno, Nevada

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Junk. The staff is rude and it takes forever to get anywhere. Constant computer issues and nobody seems to care. The weed is dry shake in the prerolls and the prices are great. Also their mask policy is insane. I wear a mask no problem but they question it's filtration and demand I put on a second mask on top? What? Get outta town. There are many other places that have a better overall vibe and service for less money. Booo junk. I've been here 4 times and it's always something wrong. It's worth the drive to visit literally any other store. read more

What's the point of having deals and reward points if the staff can't even input them in correctly? Pretty annoying and considering finding a new one to go to....I'd check your receipt before leaving the parking lot read more

Don't use this dispensary. Stopped in to talk to manager about an issue with some CBD I had purchased and never made it into the store. Pulled up at a far curb (not even close to the store) on a Sunday evening in a lot that was completely empty (some 40+ spaces) and idled for a moment to call home to let my spouse know I was at the store in case she wanted anything. The manager immediately sent out a counter employee to tell me to "park normally." In a completely empty lot at a curb 200 feet away from the business. If you hire and employ a manager that is so uptight and so into fascist control that they would do this to a customer who has patronized their store for over a year, you aren't worthy of getting locals to buy there. Thrive ownership: you just lost my family's business. I'm now directing everyone I know to your competitors. Well done. You should have that manager (whomever was on duty on Sunday, Sept. 12 at 7:00pm) smoke a huge bowl of one of your cheaper products and learn about customer service. Gone for good. read more

Rude employee, Bridger! I am fully vaccinated and was wearing a mask and Bridger walked up to me and told me my mask didn't meet their standards and wanted me to put on his version. I told him I had another mask and he rudely insisted that I put it on immediately. Will never go back. read more

This place is the best in town. We live in VC and drive here even though there are many different places to go in between we always choose Thrive. The staff is amazing, prices are pretty similar to others but they have killer deals. If you are someone who doesn't smoke a lot or are new to the game this is where I would go. They will help you find out what is best for you. The bud tenders are all super knowledgeable. Definitely the spot. read more

Love it this place Best in Reno. Nice and clean. Good people working there and lots of variety. Always smiling and very helpful.

Great place to go. Staff always super nice, helpful and they educate me every time. The manager, Kevin, top notch. If you need some green, this is the place to shop. read more

Idk they've always been nice here. Like a year ago I shopped around and this place had the best edible deals and prices. Every single place in town has kinda awful concentrate prices and quality, but this place is on par with northern Nevada. They do hold solvent less vape carts which I like a lot (if you normally don't like vapes, try a flower or hash rosin cart, guarantee it'll hit more). Ppl are nice. No complaints. 5 star for what Reno has to offer. Probably 2-3 star compared to offerings in NorCal read more

WORST PART! This place still doesn't have sample trays! It's a mystery every time trying to buy wax. How hard is it to help your patients out so we can see what the product looks like! read more

Thrive - Their home brand wedding cake was 30$ a g. The display wax was a nice yellow sugar. They packaged it like this so it was hard to see. - Cannabis Dispensaries Near Me - Reno, Nevada

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I've never not left this place grinning saying how much I love the employees. I don't know why the rating is so low. The weed? Gas. The people? Phenomenal. The vibes? Immaculate. I could also be a little bias after claiming my free ounce read more

Stopped in to see what products were on special. I was greeted quickly and was shown many products that fit my needs by Joshua who is an absolute delight! He went out of his way to make sure I left happy. Bro even saved me money. Highly recommend this store. Great products, great prices, always friendly budtenders. read more

really love this place been a regular for a while and they are always extremely nice to me. Also very quick with the pick up process. And Vincent always remembers me and my order ! They also have the best quality products. Thankful I found this place! read more

Waiting on your product is along Waite the cannabis is a low grade of weed it's not worth my Time and Money any more thank you for being there you get that much respect that's more then you showed me as a 61 year old man I smoke the best shit out there what gets a young man high won't get me high I been smoking Marijuana 55 years I know good smoke never again Thrive and your point system ain't working That's just my opinion and I noticed the store has a lot of speed weed less indica weed their is better shit out there for your money OG weed is some bad ass weed that not o g weed what you guys is selling I should have got a bottle of Advil with my order for free. read more

Don't waste your time or money here it's a rip off and they sell nothing but garbage products that tell say they will return but won't. What a disgrace they call a company. read more

I would not recommend this dispensary. I Ordered online because I was in a hurry . They said they never received my order, even though I had 3 text messages confirming it and 2 emails with confirmation numbers for my order in them . They made me go inside , wait in line for another 30 minutes just to order again and then wait AGAIN to get what I ordered . Also I ended up paying more after waiting then I was charged online . I was so tired of waiting I paid the money and left . I won't be back read more

Awesome fun and friendly staff! Super welcoming and fun and from the moment I stepped in till after I left they put a big smile on my face! some fantastic super terpy wax, definitely will be back! read more

Thank you all employees super. Super fabulous staff Jessica Kyla Vinnie Tim... All the rest thak you read more

Waited 45 minutes in line even though there were only 3 people in front of me. Wouldn't honor their promotion for a discount quarter, but then tried to up sell me in grams for the same strain at 3 times the cost and called me cheap when I refused. I thought legalization meant we were done with sketchy drug dealers. read more

I love these guys! the whole staff! always friendly and welcoming and all very knowledgeable about every product. they also will go above and beyond if you think you lost your wallet and check the entire place and the parking lot! And deal with you on the phone, this is the only dispo I go to, love all their products, love the staff, they're all so great read more

WOW!! Watch out for this place. I went to buy and single item. I was then told that i would receive a free 8th if I bought two of said item so I ordered 2. Upon noticing that I was not given the free 8th, I was informed that there was a miscommunication and that i would not be recieving a free 8th. The budtender at that point was also more than happy to tell me that all sales are final. I was literally just conned into spending way more money than I intended.... I also tipped generously because I thought I was getting something for free. read more

Okay the staff is really nice and knowledgeable as well. They have different levels to meet your price and other needs. Morgan and Kristen just rock. I will wait just so I can have either one of them help. But the other staff is just as good! And on Tuesday's they give 20% off if you are a local resident! read more

I Was visiting from out of town and went in with a few friends. What a nice experience. We had been to a couple others in town and we're getting ready to stock up before we went skiing. We had such an incredible visit and able to buy every single thing I needed there even a pipe and lighter. It's got everything and really tasty flower as well as tons of other items. I think we spent about $400 and we normally would have probably spent five or six on the same amount of items. All good stuff all very fresh. One of the girls that was with is from the area and she said that she's never going anywhere else now except for there. read more