After dealing with ants and spiders making their way into our home, we decided it was time to get…read moresome professional help. After doing quite a bit of research, we decided to go with Citra Pest Control, and we're so glad we did! Their service has been top-notch, and we haven't had any issues since. Andrew was the technician who came out to help us, and he was absolutely amazing. He took the time to thoroughly explain the process and everything he would be doing that day. He was patient with all of our questions, very knowledgeable, and extremely polite and professional. We highly recommend Citra Pest Control to anyone looking for an excellent pest control company. And if you're lucky enough to have Andrew as your technician, you're in great hands!

We've been with Citra Pest Control for about 6 years now. We switched to them after having a pretty…read morebad experience with another well-known pest control company, and I'm so glad we did. I really appreciate how good they are about communication. They send a text reminder a couple of weeks before our service and then call about 30 minutes before they arrive. Everyone who has come out has always been friendly and asks if we've noticed anything or have any concerns before they get started. Before Citra, we had a terrible ant problem. They were literally everywhere -- bathrooms, closets, pantry, kitchen, you name it. It felt like no matter what we did, they kept coming back. Citra comes out every two months and sprays around the house, and we honestly haven't had an ant problem since. Their pricing has also always felt very reasonable and has stayed consistent over the years, especially for how reliable the service has been. Overall, we've had a great experience with Citra and would definitely recommend them. After 6 years, we're still very happy with their service!

Outstanding experience. We had found a TON of feces in our yard, clustered in an a few specific…read moreareas. Seemed most likely a raccoon latrine. We reached out to Critter Control and they offered to come out that day. I couldn't make the appointment, but they came the next day and evaluated the area, noting where the raccoons were likely coming from. They set up a trap in the most affected area. We caught a poor local cat the first time and they released it. Then caught three raccoons. They're responsive, professional, and do a great job. Highly recommended! PSA: don't mess around with raccoons. I'm a biologist and discovered that a lot of raccoons in the area have a parasitic roundworm. Eggs can live in the soil for two years. Resistant to bleach, ethanol, cleaners, etc. Almost the only way to kill the eggs is to heat them to 143ºF/63ºC. A weed torch (being careful around any flammable structures) or boiling water can be helpful.

I had a rodent problem in the attic and after a lone rat made its way into our home (gross!) I…read morerequested for quotes from multiple companies through Yelp. Wildlife technician David came to our house and performed an assessment to determine possible entry points that needed to be repaired. I completed assessments with multiple companies and decided on Critter Control because David was so kind, knowledgeable, and incredibly thorough with his work (kudos to you David!) He was happy to answer all my questions and it really put me and my family at ease. His assessment report was so detailed and we were quoted such a great price compared to other companies. Their process is straight forward, they are transparent with their costs and don't try to push additional services that you don't need. We finished our repairs a couple of weeks ago and we went from hearing movement in the attic every single day to pure silence. As someone with a severe phobia of rodents, thank you David and the front office team for your help! I can finally sleep peacefully at night. P.S. I hope we never have pest issues again but if we do, we 100% will be using Critter Control

We've had Jacob from Thrasher come out to our home several times to help us when we suspected…read morerodent activity, and he has been outstanding every single visit. What we appreciate most is that he never rushes through the appointment. He always takes the time to explain what he's about to do, why he's doing it, and what we should expect. If we have additional questions, he immediately stops what he's doing to answer them thoroughly and never makes us feel like we're bothering him. When you're dealing with something as stressful as a possible rodent issue, having a technician who is knowledgeable, professional, patient, and reassuring makes all the difference. Jacob brings a sense of confidence and reassurance to every visit, and we genuinely appreciate it. We highly recommend Jacob to anyone needing pest or rodent services. Thank you for making a stressful situation so much easier to navigate!

After buying our new home, we used Thrasher for both fumigation and termite damage repair. Overall…read morewe were very pleased. Their initial report was very detailed and thorough. Their office (Cassy) was responsive and easy to work with. Jacob and Danny came and did a great job on our rim joist repairs. Not only was the quality of work good, I appreciated that they gave me pointers on things we could do to prevent similar damage in the future. Hopefully I don't need their services much in the future (no offense), but if I do, I know who I will call. Thank you!

After their identifying the source of multiple bites as tropical rat mites, we contracted with…read moreKillroy Pest Control of Campbell to get rid of the rat and mite infestation at our house. Over the first month, the service was rushed an ineffective, but when we requested another set of eyes, we were sent the technician Alex Lara. Alex proved to be knowledgeable in his field, thorough in his work, and a good communicator. Through his inspections and repeated visits to maintain traps, he caught and removed 16 rats and advised us on likely access points they used. We followed his advice, and after extensive work to seal all access points, eventually two weeks passed when no more rats were being caught, and the rat mite bites have stopped. We can recommend this company if you work with Alex Lara. We will seek his services there for future pest control needs.

They sprayed for bugs at my work and we're very timely and communicative. Their technicians are…read morefriendly and efficient. They have a 60 day guarantee(I think they said) so if you aren't happy with the value for a first time customer, you can call back and have them come back for maintenance so the value is worth it.

In our ADU we discovered rat and mice droppings in the attic…read more I called several company and they came out and They said the did not see anything,,, But downtown Los Gatos is very well known for rats and mice ,,, I called Rodent Control Mario found droppings, holes, coming in He truly is extremely professional Showed us pictures What a difference a professional company can make Thank you Rodent Control you are the best

*Updated Reached out to me about my review. Let me clarify…read morethat this review is just about their bid, which was high compared to Attic Star. They may provide additional service worth what they charge. I have an additional star because we didn't try their service. Provided us lots of pictures of rat droppings and said the rats were about to have alot of babies soon and the problem needed to be dealt with immediately. Ultimately, we went with Attic Star. Their bid was half as much. They did a good job and didn't see any evidence of rat babies.

I started to hear little pitter patter footsteps and gnawing sounds at 5 am, and on day 2 of this,…read moreI messaged Attic Crew. They sent someone the next morning for an assessment and got us scheduled right away! In the interim, they gave us recommendations to deter the rats, which worked. Carlos and his crew arrived on time and finished quickly. The price was reasonable (honestly, on the cheaper side yet the quality and professionalism was great!). There was an issue with a short circuit because a rat chewed through the insulation that we didn't notice until the weekend, but Carlos responded immediately and came over to fix the issue. We are so grateful to Carlos and the Attic Crew for helping us with rats in the home, helping us feel more confident about keeping them out for the foreseeable years, and for all of their professionalism, knowledge, and expertise! Would definitely recommend!

We worked with Jay, Andres(?), and Angelica. They really went above and beyond to help educate us…read moreabout the process of installing a moisture barrier and all the factors that go into successful rodent abatement. The communication was excellent, even on a holiday weekend I got called back within an hour of reaching out with questions, which I certainly did not expect! They arrived promptly for appointments and were thoughtful about avoiding tracking dirt into our home. They worked with us to customize their work to our coastal climate and were very transparent about exactly what materials they would be using (all top of the line, industral-grade!). I have pets and toddlers and they took my concerns about chemical disinfects seriously and offered several options to make sure I was comfortable with what was used in our home. They really seem to take pride in their work and enjoyed sharing before and after pictures to demonstrate all the improvements they made to our crawl space. I could not be happier with my choice to hire them, and plan to work with them again when I'm ready to replace my attic insulation.

Planet Orange employee George set up our appointments and answered questions re the service... he…read morewas great in every way, returning calls and sending emails punctually. Extremely knowledgeable, not pushy, and very friendly!! John E came to do the inspection and exceeded our expectations... he was extremely thorough, inspecting every crack and crevice inside, our home, the attic and basement. He is incredibly knowledgeable and taught us important things we need to know to keep insects and pests out. He exuded confidence and honesty. We requested John E to do our service in Portola Valley. Many thanks to Planet Orange for using Organic spray!! Catherine ,)

Horrible customer service. Does not work with you on…read morescheduling. They say they will call you 3 days prior to scheduling. They don't. They schedule you the day before. Product does not work. They spray for ants, but the ant never go away. The ants just move their nests to a new location

Mark was amazing. He was very flexible when it came to timing, especially during a holiday weekend…read more Friendly and accommodating throughout the whole experience. Would highly recommend for any pest/rodent problems.

Norcal wildlife removal was prompt in responding to our request. They are very professional and…read moreoffered us the best value.

6 years of great service, never missed a scheduled service, never an insect problem here!read more

We were having months long issues with ants that were entering through grout voids, under…read morebaseboards, etc. We tried Terro, which as worked for us before, as well as Advion ant gel. The ants seemed to like those baits and take them back to the colony, but just kept coming back. We lost our faith and patience in DIY-ing. Maybe it would have worked if we kept at it, but who knows? We called RPM because of reviews saying that they don't push subscription/recurring services as well as general high satisfaction levels. Everything was great. Easy to schedule an appointment (it was 1.5-2wks out, which was fine). Dustin was friendly, efficient, and happy to discuss the issue and my questions. And best of all, very few ants (like less than 10 total) throughout the house after they sprayed Termidor around the perimeter fence, foundation, and entries. While it didn't take a lot of time and I'm sure the chemicals weren't pricey, the cost considering the value delivered was very fair and reasonable. We'd do it 10/10 times again and we'll call RPM again for any future pest control issues.

Quick and simple process with a fair price. They eliminated…read morethe problem quickly and were very reponsive.

I'm so glad I chose HomeShield for my pest control services, & equally grateful to have been…read moreassigned such a knowledgeable, meticulous technician, Aaron. Aaron performed our initial treatment service & I noticed a difference immediately. He was on time, answered all my questions, & was extremely patient. He came back after 2 weeks to assess the results from the 1st treatment & was just as helpful, extremely polite, & friendly. He answered all my questions to my satisfaction & got the job done in a reasonable amount of time. There was no rush & it wasn't intrusive of our day; Aaron managed the assessment constructively & I felt secure in his work upon completion of the appointment. Thank you so much, Aaron!