My family and I went into this "boutique". We asked if she had any girl's underwear and she quickly…read moreretorted, "Sold out." as she just sat behind her sales counter. I asked if she had any girl's shorts like tumbling shorts. In a very rude way and as if to say she did not want us in her store, she replied "We don't sell ""those"" kinds of things. As soon as she said that we walked to the door to leave. There appeared to be a bunch of shorts on a shelf on our way out. I felt like the owner or salesperson (with actions as those, I would say owner) did not like the looks of us, wanted us out of her store. I have never had anyone treat us, a family, in such a rude, unprofessional way. We were happy to go spend $50 on underwear and $25 for a cute plush toy at The Beaufort Bonnet Co. just down the street. A larger, commercial chain store. They were ever so pleasant and happy to sell us underwear for our daughter. Sad that a small business owner would treat customers that come into her store this way. It was her loss and we will not be going back to her store but to this other store where they treat their customers well.

Quality little kids stuffed animals, little girls outfits shoes and accessories... Genuine caring…read moreservice by the owner operator. I almost let old timey look turn me away and miss this amazing gem in Rice Village - she says for over 20 years.

I needed a very last minute outfit for my toddler who did toddler-y things to his clothes while we…read morewere out during a long day visiting family. I was reticent to come here because of the negative reviews but oh my gosh!! Couldn't have been a better experience. My kiddo left with a great new outfit that is high quality and comfortable. The service was beyond kind and the person who helped us - I think the owner? - was patient and warm. I will definitely be back next time I'm in town.

I'm a grandmother in Dallas that usually orders clothes from their online store for my…read moregranddaughter in Houston. She and her mom (my daughter) will come by the shop for pick up. I cannot say enough about their service, not only to me, but to my granddaughter and daughter. The lines of clothing Itsy Bitsy carries are cute, lovely quality, and very age appropriate. I'm in love with this boutique! So is my granddaughter and daughter!!

Overall customer service with the car technicians when selecting a car seat is great. The only down…read moreside is I ordered the carseat to be delivered to the store to have a car seat installation but they informed me they only do by appt Monday through Friday. Given their limited hours (especially for us working moms) and having to drive across town it will likely not be possible for me in which case it would have been way more convenient for me to order to my house. When I bought the car seat I tried scheduling an appt when through their website and that function was not working, and it did not specify it was only Monday through Friday only. Overall happy to support a local business but I think it would have been more convenient to have just bought online and shipped to my house.

From the moment you walk in, you are greeted by knowledgeable staff. They know everything about…read morewhat you need to know, especially if you are looking at strollers or car seats - they have a special section dedicated to this where you can trial various seats and strollers, and have someone walk you through the ins and outs of each! The selection of books, and clothes, and other cute must-haves for parents and babies is fantastic, and you'd easily be able to purchase all of your essentials through this store. What a great place to come to get personalized service and a personalized selection of products! We need more places like this in Houston!

This is NOT the monogram shop for you!! The staff needs to fix their faces when customers walk…read morethrough the doors. I came to this store three times, hoping to be treated better each time. I felt like I was looked down upon by the staff. They gave each other snarky looks as if walk in. Don't get me wrong the inventory is amazing. But customer service NEEDS to be improved. I was ready and willing to spend BANK on the selection they have to offer but- Customer service had changed my mind.

I absolutely love shopping at Swoon and The Monogram Shop! It's truly one of my favorite places to…read morefind unique gifts that you just can't get anywhere else. Every time I walk in, I know I'm going to find something special, whether it's for a birthday, holiday, or just because. The staff has always been friendly, helpful, and genuinely excited to help you create the perfect personalized item. They go above and beyond to make sure everything turns out exactly how you want it. Another thing I love is their free gift wrap--it always looks beautiful and makes gift-giving so easy. It's such a thoughtful touch that really shows how much they care about their customers. If you're looking for thoughtful, unique gifts with amazing customization options, Swoon and The Monogram Shop is the place to go. I can't recommend them enough!

super cute, well curated shop - from sunglasses, stickers, to cards.. wanted everything!read more

The owner is amazing the store is clean and very organized. I went looking for the famous…read moretravelers leather cover and I found it. It's sold out everywhere. Xoxo! Thank you !

I love a good toy shop - especially one that has items I haven't found anywhere else !…read more This one was huge! Definitely worth exploring for kids and adults alike.

so happy Houston has a vintage, fun toy store! Definitely recommend! The store was just filled with…read moreall kinds of toys through the decades. We had such a fun time letting our inner childs' run around lol The store is located on a old timey, vintage street with a record store next door and a parking lot right on along side the toy store. Sweet gem!

This is a gorgeous toy store. I was so excited seeing all of the fun toys, games, stuffed animals,…read moresquish toys, and dolls. I felt like a little kid again and could've spent all day exploring. You will find high quality gifts for every child (or child at heart) in your life at this store.

This store is huge. I was just browsing. Great dress up and pretend sections. This is mostly for…read morekids under like 12 years old. Wide selection of girls items. Lots of candies from the 90's.

I am guaranteed to find gifts in Magpie's. For Mother's Day I asked for old fashioned printed…read morehandkerchiefs and they had a choice of eight! Vast gift selection, good value, and they're always helpful, even by phone. I Magpie's!

Beautiful quality goods. Very friendly knowledgable staff. Bought a pair of fresh pearl Patty…read moreClarke earrings for my daughter's wedding which were perfect! So many compliments!