We made our first stop at Rydell Chevrolet today (normally Dan Deery people) after debris in the…read moreroadway caused a flat tire and initiated an emergency stop. Bryan at the service desk said they didn't have our size in stock but could get them much later in the day. He didn't want me and my family (with two young, impatient boys) to have to wait all day so he directed me to Tires Plus across the street. The price he could give me for tires if we would have waited was as great as everywhere else but instead sent me where it was better for me and not the company. He aired up my flat tire to get me there at no cost. Bryan and his excellent customer service are the reason we will be doing all future vehicle service at Rydell!

They will tell you they are "no pressure" but will give you the same slimy sales rebuttals if you…read moreeven think about backing out on a possible purchase. Kyler in the finance department was not only extremely pushy about signing a service contract, but especially rude about not wanting a service contract. This service contract was not even mentioned until it was time to apply for financing. Chad the sales rep was pretty pushy with rebuttals, especially when he thought he might lose the sale. However. Kyler was a whole extra level of rude. He had to excuse himself from his office because he waa so angry by the end of the interaction.

When shopping for a used car it is important to do your homework; history of vehicles, years and…read moremodels of cars that have problems, accidents and type of titles to name a few. When I first purchased a car from JSM I hadn't done my homework as well as I thought. Unfortunately, the car I bought had a lousy transmission (beware of certain CVT transmissions) and wasn't drivable for very long. Fortunately, Amir at JSM was willing to take the car back and I was able to use the credit given to me toward another vehicle. Amir was honest, understanding and flexible to our situation and did what he could do, while still running a business, to make it right for all parties involved. The second car I purchased, after doing my homework and due diligence, from JSM has been a solid runner. Thank you Amir and JSM.

We bought out 2025 Palisades from Nick. He was very friendly, knowledgeable and helpful. Nick was…read morevery easy to work with, and we would recommend Nick to anyone looking for a vehicle. Tom & Donna V

Purchased a used 2019 Subaru Forester from C&S in May 2025. During the test drive we noticed the…read moreA/C was weak and mentioned it to the salesman. He said "it works, comes on eventually". Back at the store we asked to see the Carfax report to see what it said about the A/C. The report clearly shows their service department worked on the A/C two months prior. After a few days, it was clear the A/C did not work and did not "come on eventually". It cost over $1,000 to have it repaired. I do not recommend.

Shop anywhere else! They agreed to a price, and then started tacking on addl fees. When I decided…read moreI didn't want to make the purchase, they wouldn't give me back a 500 deposit I gave for them to hold a car until I could get to the dealership. I ended up completing the sale (again they had my 500) and they buried the title from accounting and the person that's ultimately signs ot. I texted both salesperson and finance and they promised to check, but didn't. Finally 9 days after the sale i got ahold of the title person. She had no knowledge of the transaction. She found it and sent it to me next day. If you want to work with an oversized toddler, then Ben Baker the business manager is your guy. If you want to buy a car from a professional dealership shop anywhere else!!!! By the way. If you are still reading, i did receive three requests for reviews from them, but no followup to close the deal. ​​​

Had deal with salesman to purchase new vehicle, even was still waiting for car to come in ( longer…read morethan originally stated) stopped in to discuss trade in and was then informed they were going to charge me $3,000. to $5,000 more over sticker price and originally stated price. Not only shocked by was kinda funny how the previous year when I bought a new same model car they bragged how bigger dealerships in Des Moines charge over sticker price and they don't do that, well i guess the almighty greedy dollar won out. i feel sorry for the great salesman that I had (Tom) that was put in the middle of all this and was the one I believe at the last minute was instructed to inform me over the price change - BE CAREFULL I GUESS THE OPPORTUNITY TO MAKE MORE MONEY IS OVERCOME THE IMPORTANCE OF RELIABLE CUSTOOMER SERVICE AND HAVING REPEAT CUSTOMERS

Brought our car in for service and the quoted price was beyond ridiculous. (We can have the work…read moredone for free in Davenport IA, but had they been reasonable we would have it done here). We also thought about trading it in. Nah, they don't need to sell vehicles. I saw a review from 2019 stating the lack of customer service. It hasn't improved!! They apparently like to tell customers, I don't need to sell this vehicle. Congratulations, it's been on your lot for 2 months and with that attitude, you couldn't give it to me.

After a terrible expirence with another dealer in Atlanta Georgia, I thought I found a better one…read morewith Dan Deery Motors and apparently I was wrong. Bought the truck and parked for the first few weeks knowing I really didn't need to use it. Planning on a trip to Utah at the beginning of April figured I'd better put some miles on and make sure nothing pops up. First few trips no issues and was going to put my 5th wheel hitch in to pull my enclosed trailer and the gooseneck ball was siezed in the truck after a few attempts to get it out, I got under the truck and realized the the rear wheel seal were leaking terribly and had covered the entire bottom side of the truck in gear oil. Know the Dan Deery's service department had done the rear rotors before I purchased the truck it made me questions if the seals in the hubs were done when the rotors were changed. For those who don't know you have to remove the hub to replace the rotor on these trucks. Any GOOD and HONEST mechanic or shop with a lick of good sense replaces these seals whenever you remove these hubs. Called on Monday talked to Dylan Deery on was told the seals would most likey not be covered under their 3 month 3000 mile warranty. As a technician with 8 years in the automotive field professionally and certifications through the CVTC Technical School and various certifications through General Motors including specializing in diesel trucks, I had no real interest in paying a shop to do these seals. Pulled the hubs on the truck and it did not show signs on the seals being changed and when refilling the fluid found I had to add 3 qts of gear oil in a system that only holds 4.5qts. Called and talked to Dylan again and asked if they have record of the fluid being checked during the safety inspection.... He did not know if they checked fluids during a safety inspection!!!!!! Shit like this is mind blowing as a technician and shows either a lack of understanding or just not caring in the industry they are in. He said he would talk to his service advisor and get back to me. I recieved a voicemail while at work and was told they do not pull the differential covers and check the differentials during a safety inspection.... cool most shops don't..... and in the voicemail let me know that oil leaks on something with 99,000 miles is normal and also that " I GOT A PRETTY GOOD DEAL ON THE TRUCK AND SHOULD BE HAPPY" got that voicemail saved. Returned his phone call and for lack of a better way to say it got the run around. Highlights are as follows: Told again I got a good deal on the truck If im a technician how come i didnt catch it on the lot before i bought it we dont know if you installed the parts properly you kinda sound like you may know what are talking about but we dont know for sure Still could not get a straight answer if the truck at any point and time had record of the differential fluid being checked. Wrote this phone call off as one of worst I have ever particpated in. Jump forward to this Friday go to drive my truck and get a code P2453 differential pressure sensor circuit a perfomance. Truck goes from completely fine to saying to DPF is plugged see dealer ( I'd rather not). Have a sensor ordered and hopefully this is and easy fix but is possible the DPF is plugged and is $1750 to replace. But just in case you are wondering the Dan Deery 3 month 3000 mile used car warranty does not cover emissions systems.... like im really surprised at this point. As a technician this sucks its annoying and I'm pissed off in general. Already looking into the possibility of cancelling this trip to Utah because I'm not sure I trust the truck. Looking through other reviews this I'm not the only one and I would really 2nd guess doing buisness here. After this gets posted their will be an automated message saying please call us and let us know how we can make this right.. blah blah blah. You have my number call me if you want to make it right because this truck I got a good deal on sat on your lot for 4 months and had shotty half ass work done to it by a dealership that is trying to cut corners to save a buck.