Found a truck i liked on their website, it checked all the boxes of my liking so i contacted them about a time to check it out. it was a hot truck and had multiple people serious about it. i was offered an option to put money down to hold it until i see it and buy it after i checked it out. drove down 3.5 hours to see it, start looking underneath the truck and it was hideous. poor "frame coating" left all of the rust flakes on and could be seen roughly standing 10ft away, not good with how clean the truck was. got into the truck with the interior covered in some terrible smelling wax/ detailer. drove it around, abs was freaking out when the brakes were appliee, pulled to the left super hard when braking and the transmission slipped. get back to the dealer and tell the internet sales manager what was wrong with it. as i am telling him he is focused on his computer with "we will look at it" "other customers didnt mention that!" you think when he said that he would wonder why they didnt buy it at the time. all of this meaning nothing to me as he sat there i said i think i will pass. he responds with "well i told two customers not to come today because it was sold, so i lost two potential customers" with that being the only thing on his mind with a customer in his dealership frusterated me so i walked out. got home and wrote up a review on google like i am now, within hours i get a text from him saying "wtf man, i told you about those issues over the phone" the only thing we talked about over the phone was the initial call about me interested and wanting to set up a time and putting a hold purchase. he proceeds to go on about how busy he is which i dont doubt, but too busy to take action and actually talk to the customer about the issue at hand? nope. i told him i would take the review down if he refunds my down payment on the truck. he said he would get my money back monday. it is now friday.
i made a mistake and learned from it
he made a mistake and now there is this yelp review... read more
