I called these guys to fix a rim and they couldn't decide when to show, Would not waste my time…read morewith these showboats again. Seems like everyone there passed the buck, because when I called their office in Iowa I got thrown around. I Wasn't given a receipt, and come to find out they hire over the phone... Out of state...through creigslist! So some crook got over on me... SHAYDEEE The days of poor customer service are over!

Recently bought a car and needed a rim refinished that had been curbed...these guys and gals did an…read moreamazing job and exceeded my expectations! Will be going to them for any of my wheel repair needs!

Bauer Built Tire they have all you require for your tires, great customer service no need to be…read morenervous walk right in and at the end of it all your car will be enhanced, so you and your family could be safe on any road because that is the goal. Thank you Kathy

Traveling back from Kansas City to Dubuque to visit my childhood hangouts. Tire loosing air stopped…read moreat gas station to air up. Googled places near me to fix. Couldn't have been more happier to be referred to Bauer Built Tire & Service. Jimmy and Cathy are the Best. Got me right in to repair tire. Fast, Friendly and reasonable priced.

First off I will start that I have been going to discount tire for a long time a since I lived in…read moreColorado. First of the customer service at this location is horrible compared to the discount tires in Colorado. Second I went for a tire rotation and a to fix a leak in a tire well they didn't do either joke of the franchise right here and the experience I had from just this one location I will never be a customer of theirs again you guys suck you should lose your franchise scum bags

Set up an appointment for them to reseal or look for a puncture in my tire as it was leaking. Was…read moretold that the tire was bald and they couldn't do it. They tried to sell me another tire. The tire was not bald and just needed a reseal. Went to another tire shop and had that done.

Pomp's has taken great care of us when we were in need. Last time it was a special tractor tire…read more Semi tires sure. Great customer service

I can't thank Shawn Streittmatter at Boubin (www.boubin.com) enough for his exceptional service and…read morededication. Over the holidays, my Jeep Wrangler's heater core went bad, leaving me in a tough spot. Shawn went above and beyond--offering not only to fix my Jeep but to meet me halfway between Texas and Iowa to ensure I could get home safely. His commitment to customer care and genuine concern for my situation is something you don't come across often. If you're looking for a team that truly cares, Boubin and Shawn are the ones to trust. Highly recommend!

This is the best store of its kind in waterloo. Shaun is a great guy. He explains things until you…read moreunderstand everything your getting done. If Rocky is still there I give him big props too. I don't know anyone else there but I can say I have never had a problem with my stuff after it was fixed. Yes the is some people a little cheaper but, you get what you pay for. And it don't amount to much more with a store of the same calabor. I swear to God I am a real long term customer. 35+ years going there. And I only go there no more than 1 time a year. But they treat me like im a high dollar customer. So I'm going to say to Shaun. "Bro you run a great shop". O and also the service is 2nd to none.

These guys are quick and professional! I don't leave reviews often so you know these guys a good!…read moreOutstanding customer service!

My Ford Explorer has had the same all weather tires since we bought it 8.5 years ago-- so it was no…read moresurprise when at its last checkup, the mechanic suggested new tires. My father in law is kind of the car know it all of the family so he researched all the options and he suggested some BFGoodrich tires from tirerack.com. They were a steal, came in mere days-- and were delivered for installation at Discount Tire, no problem! We got email reminders for the appointment. Brought my SUV in, was helped right away and left happy campers. No complaints here! Discount Tires does the job. (And remember it's open everyday but Sunday. Go online to get an appointment.)

I had an issue with a faulty heated/cooled seat in my 2009 Nissan Maxima. I wanted them to look…read moreinto that primarily but my rear brakes had started making a noise over the weekend. When I came in for my appointment, he said I was not in the system (my fault -I made an appointment at their other site). He stated that he couldn't do work on seat issue, but said he would throw my vehicle up on the rack and take a look at the rear brakes. Within minutes, the very friendly gentleman came back in with an estimate. Within 40 minutes (he said he would put two mechs on the job) I had new rotors and pads! I am very happy with my service. I certainly recommend Boubin to all my co-workers and military buddies (they are very Veteran friendly).

In a pinch, I needed to get a hitch installed on my Mazda CX-5. I called the dealer but due to…read moreCOVID-19 they were on back-order until October. I called Boubin and they had one in stock and ready for me. They were able to schedule an appointment almost immediately. I scheduled it for the afternoon but due to lunch hour meetings, had to bring it in early around 10 am. To my surprise they got it done by 1pm. They quoted me a great price, and did quality work. I highly recommend using them for future service and repairs. The staff is so nice and sweet, which is a refreshing change as sometimes mechanic offices can seem a little gruff. But these men are sweethearts who do quality work and offer fair prices.

I got there when they opened in the morning and there was no wait. I had a flat tire. They took…read moremy info and knew I bought it there (I didn't need to bring in any proof; they keep the records). They fixed it quickly and for free. No fees. And they were very nice about it. When we bought our tires, the prices were reasonable, and they didn't try to up-sell us beyond what we needed. I like this place and won't ever go elsewhere.

I have been a customer here for over 10 years at this point and originally when I started buying…read moretires here everything was great and the service was incredible. Now over the last 3 years I have bought at least 3 full sets of tires, 2 sets of rims, and sets of TPMS sensors. Every single time I come in for my scheduled appointment I wait for over an hour at minimum, sometimes upwards of 3 hours. Almost every single time my TPMS light ends up coming on because my tires were not inflated correctly and my sensors were not recalibrated. I was told I wouldn't have to wait the next time I came in to get the tires inflated properly and that I would receive some sort of discount for the repeated issues I have every single time I am there. Not only did I not receive any discount I also waited for 2 hours after my appointment time to get my tires rotated. The tires are definitely worth it but the service has been going further and further downhill with every visit, not to mention being lied to about a "discount" and wait times. At this point I am going to shop elsewhere. I would rather spend more on the tires and actually be treated as a valued customer, rather than sit in the waiting room for 1-3 hours and then still have issues when I leave so that I have to come back and do it all over again.