I am a long time customer of this repair shop. My experience with them is very good. Nothing like…read morethe Don't Go There review that is in their reviews. I have not experienced anything like that . Contrary to that I have received prompt service , reliable work and helpful suggestions. As a verified customer I recommend them.

Stay away!! First off, I'm an auto mechanic in Norwalk. My girlfriend's car broke down in Cedar…read moreFalls. She had it towed to this shop. They "diagnosed" it as a blown motor. I had a very hard time believing that so we told them I was coming to pick her car up with a trailer the following weekend. They then tell us that they will be charging like $20 a day for the car to sit in their lot. Long story short, we had AAA tow it from their shop to the one I work at in Norwalk. They had told us that oil was everywhere under the hood and the motor was toast. I checked it out and found coolant everywhere, not oil. I then found that the water pump had locked up causing the timing belt to melt and shred itself which ultimately caused the motor to jump time and not run. I spent a little over $200 on a timing belt kit and fixed the car no problem instead of listening to their nonsense and putting a whole new motor in it which would have cost thousands!

I am always grateful for the help I get with my car at advance automotive. Just needed a new…read morebattery and advanced automotive recommended a company for towing and were able to get my car in faster than they had originally anticipated. So happy they were recommended to me.

Great shop! Wont take my vehicles anywhere else. Family owned and operated and always honest!read more

They do good work, they charge a lot, fairly quick. open ALL THE TIME. great in a pinch.read more

Get tire patched there, bought tires from them and they were quick about the service and if they…read morewere busy, I had just the wheel so they could call me when finished. I like the prepping they do to the rim so that the next morning, the tire is not flat the rim was rusty or gummed up and let all the air out. Never have had to return for a redo.

John does a fine job looking after my Gen II Prius…read more from exhaust analysis to battery

I have had Mad Hatter repair several cars for me and I have been completely satisfied with the cost…read moreand the work. They took care of the problems that I came in for and I didn't feel like I was being pressured into spending more money on unnecessary items. They discussed problems that I was unaware of and gave me a fair accounting of how critical the problems were.

My wife's car engine light came on her VW Passat. I put a code reader on it and discovered the…read moreoxygen sensor was bad. I tried calling several repair shops with little success. I decided to place a request on Yelp for someone to give us a estimate on the repairs. Thirty minutes later I received an e-mail estimate from Elijah from Whitley Automotive. The estimate was more than reasonable and we brought the car to him to repair later that week. The job was done in a timely fashion and we went ahead and asked him if he could do an oil change as well. He said give him an hour and the car was ready to be picked up. We were very pleased with the work Elijah performed and the cost. To this day we haven't had any issues with the car what so ever. Gerald J. Cedar Falls

Very friendly and courteous......................... knowledgeable and willing to work with…read moreyou..................................................

I can't thank Shawn Streittmatter at Boubin (www.boubin.com) enough for his exceptional service and…read morededication. Over the holidays, my Jeep Wrangler's heater core went bad, leaving me in a tough spot. Shawn went above and beyond--offering not only to fix my Jeep but to meet me halfway between Texas and Iowa to ensure I could get home safely. His commitment to customer care and genuine concern for my situation is something you don't come across often. If you're looking for a team that truly cares, Boubin and Shawn are the ones to trust. Highly recommend!

This is the best store of its kind in waterloo. Shaun is a great guy. He explains things until you…read moreunderstand everything your getting done. If Rocky is still there I give him big props too. I don't know anyone else there but I can say I have never had a problem with my stuff after it was fixed. Yes the is some people a little cheaper but, you get what you pay for. And it don't amount to much more with a store of the same calabor. I swear to God I am a real long term customer. 35+ years going there. And I only go there no more than 1 time a year. But they treat me like im a high dollar customer. So I'm going to say to Shaun. "Bro you run a great shop". O and also the service is 2nd to none.

Seasoned veterans of repair, not young kids. Fair pricing. Have repaired a half-dozen tires for me.read more

I've never received better customer service in auto care than at Murphy's Auto Service. Dan and…read moreSteve are extremely friendly, helpful, and easy to work with. They're always honest about what is wrong with my car and how they're going to fix it--something tough to come across. They operate a small shop with a friendly, neighborhood feel--you'll probably find regular customers chatting over coffee in the mornings. I couldn't recommend Murphy's more.

Absolutely great service! My Mercedes was brought in with a "check engine" light on and I was…read morereturning back to Virginia. A quick read out from O'Reilly's gave a fault reading for the thermostat. When I picked up the car, Dennis gave me a mutilated pair of eyeglasses...not mine...that fell into the compartment and wrapped itself around the radiator fan. It took him a few hours to isolate the problem...and no thermostat replacement. Dennis billed me $300 LESS than he originally quoted. They are as honest! I can not say enough re: my experience here! If I could give ten stars I would!

Dennis is a life saver and the customer service was top notch. Stop by without an appointment but…read morewas not turned away had my car back in a day.

I have been having our cars serviced for years at Priority One. They have always been honest and…read morefair. There has been a number of occasions that I've walked out with an easy fix and no bill. Or hard news and suggestion that didn't put money in their pocket. Their team is very knowledgeable about all sorts of makes of cars.

These guys absolutely suck!! When you go for an oil change, they agree to ''top off all fluids''…read more They don't. I had my car serviced there and checked the coolant one day later and found it was still low just as before I took it in. When I called, they said ''we must have missed it''. Two weeks later, my brake light came on because they hadn't put brake fluid in either. Save your time and money and go where they do what they say they will do!!

To start this off, my car needed two new back tires. They were getting in the "potentially illegal"…read morezone because their tread was so worn. (Fun fact! It's illegal in some areas to drive without at least 2/32 of your tread left.) Anyway, my local dealer quoted me $500+ to replace both tires including tire cost and labor cost. For two tires. Ouchies. So, I was pretty quick to run nearly-screaming the other way. After hearing dubious stories about some other tire stores as well as doing some checking into online reviews, the 5th Street Tire Co came up having good reviews. I gave them a call as I wanted a same-day appointment, and they gave me their earliest available time. It was an hour later than I could make it. I asked for an earlier time, and they said "Okay. We'll make it work." Yay! Their quoted price was $350 which was definitely a nice price break compared to what my dealer wanted. They said it would take less than an hour. When it came time for my appointment, I showed up a half-hour earlier just in case they could fit me in earlier. It took a bit of time for someone to show up at the front desk, but once they did, they were super helpful and assured me it'd be next in queue. They have a small waiting area that was showing a soap opera. It's definitely not the "highest" quality of seating or anything, but it was more comfortable than other places I've been, and it was quite and comfortable enough to read a book I'd brought. I did take a short stroll outside, but the nearby residential neighborhood struck me as slightly concerning, so I'm not sure I'd recommend taking a walk unless you're familiar with the neighborhood. Despite dropping it off a half-hour earlier, they still had my tires changed, rotated, and ready within an hour - and get this! It ended up only being $250! I pretty much cut my original quoted price in half, and they did a fantastic job. Throughout the entire process, they were extremely friendly and accommodating, and nobody once tried to upsell me anything. Nobody tried to fake me into purchasing new brakes, getting the oil changed (though that would have been warranted since it's due for a new change in 200 miles), or anything. Nothing about it felt "shady", and I never once felt anything but respected as a customer. Very impressed compared to the horror stories I always hear about tire places. Everyone was courteous, extremely happy to work around my schedule, and really friendly. I'm super, duper happy with my service here, and I will go out of my way to buy tires here again in the future.

I was looking around for a good deal on a tire rotation and oil change. Called last Wednesday and…read morewas able to get in the same day. Parking is a little weird and confusing, but the people are really nice and helpful. Got there at 1:30pm and was done and out the door in 38 minutes. They even added a coupon to my transaction so I didnt have to pay more that day. My total came to be 61.37 for a synethic oil change and tire rotation. I also dont agree with a previous persons reveiw about the neighborhood being iffy. This place is right near downtown Waterloo, within walking distance! Will totally being coming back here!