My husband and I have been looking to upgrade my vehicles from a sedan to a small SUV. The 2018 winter was so snowy my car couldn't make it out of our driveway. We shopped around at a few different dealerships all week, but Community Honda was the only dealership in town that had an SUV that had everything on our checklist. Not only that, our salesman Josh was awesome! After meeting several salesman at other dealerships, Josh was a breath of fresh air. He talked to us like normal people and didn't just spit out cheesy sales pitches right off the bat like everyone else. We ended up buying from Josh the same day we were shown the vehicle. We are now the proud owners of a Hyundai Tucson and couldn't be more satisfied. Josh is the man, we will remain loyal! read more

Community Honda - Car Dealers Near Me - Cedar Falls, Iowa

Everything was great, I loved Brandon Creighton, as my product specialist :-) He even helped me move stuff from my trade-in!

Man this place has seriously good service prices. About half of my hometown Honda place. I highly recommend it!!!!

I don't recommend purchasing a used vehicle here, trading in, or selling. Sam Porter's offer for my vehicle was the lowest of any dealership in the area, and I had bought the vehicle from them. I ended up selling the car to Dan Deery Toyota for $2,500 more. I did not have a good experience with the sales staff at this Honda dealership. read more

I've purchased several vehicles from community Honda and have always been pleased. Friendly salesman and a very efficient service department. read more

We had the opportunity to work with Community at two of their locations over about a month. We were in search of a new vehicle but then had an accident which totaled our family vehicle so our needs changed. If I had just worked with the sales people this would have been a 5 star review. We worked with a few different sales people as our needs changed & they were all professional & they worked hard to find us a vehicle that was a perfect fit. With 5 kids the last thing I want is to jump into a new vehicle that's not exactly what we need & want. Our big disappointment was with Kevin in finance. Every time we spoke to him he made us feel like his only concern was to get us to come in & sign paperwork on any vehicle even if it wasn't a good fit for us. He tried to convince us to buy a brand new Honda Civic that we were approved for AFTER we told him our family mini van was totaled and we needed to look at options for replacing it. A Civic for a family of 7? Worst of all when the sales people found us an almost perfect option on a beautiful used mini van Kevin lied to us when we asked him specifically if they had checked a certain feature on the vehicle. When we checked it ourselves & pointed out that he had been dishonest with us he blew it off and didn't even apologize for his dishonesty. I explained to him that we felt committed to working with Community over other dealerships with similar, lower priced vehicles, after the sales people had worked so hard to help us but he really frustrated us when he deliberately mislead us and he had NO response. No, I'm sorry, my mistake, I understand & we appreciate you sticking with us, nothing! He argued with us about the feature in the vehicle asking why it wasn't good enough for our family instead of asking how we could make it a perfect fit. He tried to include an extended warrantee on our purchase agreement after we had told him a few times that we didn't want it. We ended up financing through a local credit union after we got an interest rate that was 9% LOWER than the rate Kevin got us approved for! I didn't really appreciate the way the handle some other things that came up but since I have limited experience with the other issues & limited knowledge on the best way to handle them I'll reserve my feedback. The last straw for us was the day we went in to purchase the vehicle. We sat down with Nate (our awesome sales person) & outlines what we thought would be a good deal. He said he needed to speak with Sam (who we assumed to be a manager). While we were waiting and sitting in the showroom we heard someone yell loudly "they either take it home today or the deal is dead!" Then moments later the same voice screamed "Get out of my office!" Kevin & Nate both walked out of an office at that point and we decided we had heard enough. It was disappointing to hear a manager speak so unprofessionally to their employees & I wouldn't want to take my chances being their customer. We left & bought a vehicle elsewhere. The day after we bought our new vehicle something came up that needed fixed & the dealership we worked with fixed it immediately & gave us a vehicle to drive during the repair. We both agreed we were glad we didn't work with Community because we doubted they would have handled the situation as well. read more