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    Mad Hatter Auto Service

    2.3 (19 reviews)
    Open 8:00 am - 5:00 pm

    Services - Mad Hatter Auto Service

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Mad Hatter Auto Service Photos

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    Recommended Reviews - Mad Hatter Auto Service

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    2 years ago

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    12 years ago

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    3 years ago

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    12 years ago

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    4 years ago

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    4 years ago

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    7 years ago

    Built my fathers exhaust system wrong in his truck, now spare tire wont fit where its supposed to. They really didnt care.

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    John L.

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    7 years ago

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    John L.

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    7 years ago

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    6 years ago

    Mad Hatter quoted me a price that was more than twice as much as what I eventually paid to get my car fixed. Buyer beware.

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    7 years ago

    Rude and condensending. Followed with offer of slow overpriced service. Virtually any where in town will treat you better.

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    John L.

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    11 years ago

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    7 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    John L.

    I have no idea who Jen R. is or what happened here

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    10 years ago

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    Ask the Community - Mad Hatter Auto Service

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    People searched for Tires 233 times last month within 15 miles of this business.

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    Discount Tire

    Discount Tire

    (24 reviews)

    I got there when they opened in the morning and there was no wait. I had a flat tire. They took…read moremy info and knew I bought it there (I didn't need to bring in any proof; they keep the records). They fixed it quickly and for free. No fees. And they were very nice about it. When we bought our tires, the prices were reasonable, and they didn't try to up-sell us beyond what we needed. I like this place and won't ever go elsewhere.

    I have been a customer here for over 10 years at this point and originally when I started buying…read moretires here everything was great and the service was incredible. Now over the last 3 years I have bought at least 3 full sets of tires, 2 sets of rims, and sets of TPMS sensors. Every single time I come in for my scheduled appointment I wait for over an hour at minimum, sometimes upwards of 3 hours. Almost every single time my TPMS light ends up coming on because my tires were not inflated correctly and my sensors were not recalibrated. I was told I wouldn't have to wait the next time I came in to get the tires inflated properly and that I would receive some sort of discount for the repeated issues I have every single time I am there. Not only did I not receive any discount I also waited for 2 hours after my appointment time to get my tires rotated. The tires are definitely worth it but the service has been going further and further downhill with every visit, not to mention being lied to about a "discount" and wait times. At this point I am going to shop elsewhere. I would rather spend more on the tires and actually be treated as a valued customer, rather than sit in the waiting room for 1-3 hours and then still have issues when I leave so that I have to come back and do it all over again.

    FIFTH STREET TIRE

    FIFTH STREET TIRE

    (8 reviews)

    To start this off, my car needed two new back tires. They were getting in the "potentially illegal"…read morezone because their tread was so worn. (Fun fact! It's illegal in some areas to drive without at least 2/32 of your tread left.) Anyway, my local dealer quoted me $500+ to replace both tires including tire cost and labor cost. For two tires. Ouchies. So, I was pretty quick to run nearly-screaming the other way. After hearing dubious stories about some other tire stores as well as doing some checking into online reviews, the 5th Street Tire Co came up having good reviews. I gave them a call as I wanted a same-day appointment, and they gave me their earliest available time. It was an hour later than I could make it. I asked for an earlier time, and they said "Okay. We'll make it work." Yay! Their quoted price was $350 which was definitely a nice price break compared to what my dealer wanted. They said it would take less than an hour. When it came time for my appointment, I showed up a half-hour earlier just in case they could fit me in earlier. It took a bit of time for someone to show up at the front desk, but once they did, they were super helpful and assured me it'd be next in queue. They have a small waiting area that was showing a soap opera. It's definitely not the "highest" quality of seating or anything, but it was more comfortable than other places I've been, and it was quite and comfortable enough to read a book I'd brought. I did take a short stroll outside, but the nearby residential neighborhood struck me as slightly concerning, so I'm not sure I'd recommend taking a walk unless you're familiar with the neighborhood. Despite dropping it off a half-hour earlier, they still had my tires changed, rotated, and ready within an hour - and get this! It ended up only being $250! I pretty much cut my original quoted price in half, and they did a fantastic job. Throughout the entire process, they were extremely friendly and accommodating, and nobody once tried to upsell me anything. Nobody tried to fake me into purchasing new brakes, getting the oil changed (though that would have been warranted since it's due for a new change in 200 miles), or anything. Nothing about it felt "shady", and I never once felt anything but respected as a customer. Very impressed compared to the horror stories I always hear about tire places. Everyone was courteous, extremely happy to work around my schedule, and really friendly. I'm super, duper happy with my service here, and I will go out of my way to buy tires here again in the future.

    I was looking around for a good deal on a tire rotation and oil change. Called last Wednesday and…read morewas able to get in the same day. Parking is a little weird and confusing, but the people are really nice and helpful. Got there at 1:30pm and was done and out the door in 38 minutes. They even added a coupon to my transaction so I didnt have to pay more that day. My total came to be 61.37 for a synethic oil change and tire rotation. I also dont agree with a previous persons reveiw about the neighborhood being iffy. This place is right near downtown Waterloo, within walking distance! Will totally being coming back here!

    Ericson Automotive

    Ericson Automotive

    (5 reviews)

    When my cars have issues greater then Oil Changes, I go to Chuck Ericson. I have had my cars…read moreworked on by Chuck and his team for many years. I trust Chuck and know that he knows how to fix my car so it will run. I put many miles on my cars as I use them for work and they have to go - no question. When the cars have issues or need brakes replaced, I go to Ericson Automotive. Chuck has many years of knowledge and can be trusted to give you solid advice, do a great job, and charge a fair price for his work. If your cars need to be seen by someone you can trust - choose Ericson Automotive.

    whatever you do if you're thinking about going to him grab a hammer and hit yourself in the head…read more This man either has dementia or is absolutely crazy. I have gone to him eight times in the past two years at first he was OK never remembers you but every time it gets worse and worse and every single time he yells at you on the phone this time was it. I took my car to Tuffy's after Ericksons did $400 of work on my car and my service engine light was still on and then he asked me if I had any problems with my brakes I've never had an issue with my brakes until I left his shop the next day I went to Tuffy's in they said that he drained my brake fluid was completely empty I've never had problems just had an oil change all things were tapped off and go in the same place to have an oil change for the last six years but all of a sudden it was empty or you serious so he's trying to cause problems on my car now I need brakes and my calibers are bad because I drove with no brake fluid in my car this is not even half of what this man is done do not waste your time he is legitimately crazy and he forgets everything he could have your car for a week unless you call him he wouldn't even start on it it could be sitting in front of his door he does not remember anything. Worst experience of my life Dealing with cars

    Mad Hatter Auto Service - tires - Updated May 2026

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