I can't thank Shawn Streittmatter at Boubin (www.boubin.com) enough for his exceptional service and…read morededication. Over the holidays, my Jeep Wrangler's heater core went bad, leaving me in a tough spot. Shawn went above and beyond--offering not only to fix my Jeep but to meet me halfway between Texas and Iowa to ensure I could get home safely. His commitment to customer care and genuine concern for my situation is something you don't come across often. If you're looking for a team that truly cares, Boubin and Shawn are the ones to trust. Highly recommend!

This is the best store of its kind in waterloo. Shaun is a great guy. He explains things until you…read moreunderstand everything your getting done. If Rocky is still there I give him big props too. I don't know anyone else there but I can say I have never had a problem with my stuff after it was fixed. Yes the is some people a little cheaper but, you get what you pay for. And it don't amount to much more with a store of the same calabor. I swear to God I am a real long term customer. 35+ years going there. And I only go there no more than 1 time a year. But they treat me like im a high dollar customer. So I'm going to say to Shaun. "Bro you run a great shop". O and also the service is 2nd to none.

I got there when they opened in the morning and there was no wait. I had a flat tire. They took…read moremy info and knew I bought it there (I didn't need to bring in any proof; they keep the records). They fixed it quickly and for free. No fees. And they were very nice about it. When we bought our tires, the prices were reasonable, and they didn't try to up-sell us beyond what we needed. I like this place and won't ever go elsewhere.

I have been a customer here for over 10 years at this point and originally when I started buying…read moretires here everything was great and the service was incredible. Now over the last 3 years I have bought at least 3 full sets of tires, 2 sets of rims, and sets of TPMS sensors. Every single time I come in for my scheduled appointment I wait for over an hour at minimum, sometimes upwards of 3 hours. Almost every single time my TPMS light ends up coming on because my tires were not inflated correctly and my sensors were not recalibrated. I was told I wouldn't have to wait the next time I came in to get the tires inflated properly and that I would receive some sort of discount for the repeated issues I have every single time I am there. Not only did I not receive any discount I also waited for 2 hours after my appointment time to get my tires rotated. The tires are definitely worth it but the service has been going further and further downhill with every visit, not to mention being lied to about a "discount" and wait times. At this point I am going to shop elsewhere. I would rather spend more on the tires and actually be treated as a valued customer, rather than sit in the waiting room for 1-3 hours and then still have issues when I leave so that I have to come back and do it all over again.

Don't even waste your time... I work customer service and I believe good customer service is the…read morefoundation of a good business.. I called this morning (9 am 7/10/15) I said hello I was wondering if you would have a chance no mount a tire for me today? Kelly said no we can't... completely understandable, it was short notice.. I said thank you but I'll have to continue looking. She said ok, I said have a great day and all I got was a *click*... don't just hang up on someone it leaves a bad taste in your customers mouth..

From the owner: Bauer Built Tire & Service exceeds commercial fleet, owner/operators, industrial and agriculture…read moreoperators and consumers expectations with leading tire solutions and vital related mechanical services. From single vehicle to the largest fleet operations, Bauer Built Tire & Service provides fleet services such as tire asset management, fleet reporting, leading tire brands including Michelin Retread Technologies, commercial truck alignments and brake services, mounted wheel and wheel reconditioning services to support our fleets' tire investments.

I called these guys to fix a rim and they couldn't decide when to show, Would not waste my time…read morewith these showboats again. Seems like everyone there passed the buck, because when I called their office in Iowa I got thrown around. I Wasn't given a receipt, and come to find out they hire over the phone... Out of state...through creigslist! So some crook got over on me... SHAYDEEE The days of poor customer service are over!

Do not use this company! I was told my wheel repair had a warranty and then they refused to honor…read morethe warranty. Dealerships have stopped using them due to problems.

Traveling back from Kansas City to Dubuque to visit my childhood hangouts. Tire loosing air stopped…read moreat gas station to air up. Googled places near me to fix. Couldn't have been more happier to be referred to Bauer Built Tire & Service. Jimmy and Cathy are the Best. Got me right in to repair tire. Fast, Friendly and reasonable priced.

From the owner: Bauer Built Tire & Service exceeds commercial fleet, owner/operators, industrial and agriculture…read moreoperators and consumers expectations with leading tire solutions and vital related mechanical services. From single vehicle to the largest fleet operations, Bauer Built Tire & Service provides fleet services such as tire asset management, fleet reporting, leading tire brands including Michelin Retread Technologies, commercial truck alignments and brake services, mounted wheel and wheel reconditioning services to support our fleets' tire investments.

Pomp's has taken great care of us when we were in need. Last time it was a special tractor tire…read more Semi tires sure. Great customer service

First off I will start that I have been going to discount tire for a long time a since I lived in…read moreColorado. First of the customer service at this location is horrible compared to the discount tires in Colorado. Second I went for a tire rotation and a to fix a leak in a tire well they didn't do either joke of the franchise right here and the experience I had from just this one location I will never be a customer of theirs again you guys suck you should lose your franchise scum bags

Set up an appointment for them to reseal or look for a puncture in my tire as it was leaking. Was…read moretold that the tire was bald and they couldn't do it. They tried to sell me another tire. The tire was not bald and just needed a reseal. Went to another tire shop and had that done.

These guys are quick and professional! I don't leave reviews often so you know these guys a good!…read moreOutstanding customer service!

My Ford Explorer has had the same all weather tires since we bought it 8.5 years ago-- so it was no…read moresurprise when at its last checkup, the mechanic suggested new tires. My father in law is kind of the car know it all of the family so he researched all the options and he suggested some BFGoodrich tires from tirerack.com. They were a steal, came in mere days-- and were delivered for installation at Discount Tire, no problem! We got email reminders for the appointment. Brought my SUV in, was helped right away and left happy campers. No complaints here! Discount Tires does the job. (And remember it's open everyday but Sunday. Go online to get an appointment.)

I have the best service from all the people at NL Auto & Towing! Plus, they make sure all systems…read moreare in good order when I come in for regular service or with a problem. Plus, pickup and delivery are a big plus. Thank you! Linda

Always prompt, courteous service. Clean waiting area and pleasant staff. Great place to go!read more

I'm always impressed with the level of service Keith provides. It's not your standard tire shop…read more First you go to Tirerack.com make your selection at considerable saving compared to most retail tire shops. Authorized installer. Meaning Tire Rack ships directly to Larson wheel . When your tires arrive usually 2-5 days. They call to arrange your install. Save a little money, receive unmatched quality. Odd size or high end rims this is your guy.