I can't thank Shawn Streittmatter at Boubin (www.boubin.com) enough for his exceptional service and…read morededication. Over the holidays, my Jeep Wrangler's heater core went bad, leaving me in a tough spot. Shawn went above and beyond--offering not only to fix my Jeep but to meet me halfway between Texas and Iowa to ensure I could get home safely. His commitment to customer care and genuine concern for my situation is something you don't come across often. If you're looking for a team that truly cares, Boubin and Shawn are the ones to trust. Highly recommend!

This is the best store of its kind in waterloo. Shaun is a great guy. He explains things until you…read moreunderstand everything your getting done. If Rocky is still there I give him big props too. I don't know anyone else there but I can say I have never had a problem with my stuff after it was fixed. Yes the is some people a little cheaper but, you get what you pay for. And it don't amount to much more with a store of the same calabor. I swear to God I am a real long term customer. 35+ years going there. And I only go there no more than 1 time a year. But they treat me like im a high dollar customer. So I'm going to say to Shaun. "Bro you run a great shop". O and also the service is 2nd to none.

I got there when they opened in the morning and there was no wait. I had a flat tire. They took…read moremy info and knew I bought it there (I didn't need to bring in any proof; they keep the records). They fixed it quickly and for free. No fees. And they were very nice about it. When we bought our tires, the prices were reasonable, and they didn't try to up-sell us beyond what we needed. I like this place and won't ever go elsewhere.

Very pushy, much like buying a car atmosphere. With that being said, everything else is wonderful…read more Good product selection and post sale customer service

Don't even waste your time... I work customer service and I believe good customer service is the…read morefoundation of a good business.. I called this morning (9 am 7/10/15) I said hello I was wondering if you would have a chance no mount a tire for me today? Kelly said no we can't... completely understandable, it was short notice.. I said thank you but I'll have to continue looking. She said ok, I said have a great day and all I got was a *click*... don't just hang up on someone it leaves a bad taste in your customers mouth..

From the owner: Bauer Built Tire & Service exceeds commercial fleet, owner/operators, industrial and agriculture…read moreoperators and consumers expectations with leading tire solutions and vital related mechanical services. From single vehicle to the largest fleet operations, Bauer Built Tire & Service provides fleet services such as tire asset management, fleet reporting, leading tire brands including Michelin Retread Technologies, commercial truck alignments and brake services, mounted wheel and wheel reconditioning services to support our fleets' tire investments.

I called these guys to fix a rim and they couldn't decide when to show, Would not waste my time…read morewith these showboats again. Seems like everyone there passed the buck, because when I called their office in Iowa I got thrown around. I Wasn't given a receipt, and come to find out they hire over the phone... Out of state...through creigslist! So some crook got over on me... SHAYDEEE The days of poor customer service are over!

Recently bought a car and needed a rim refinished that had been curbed...these guys and gals did an…read moreamazing job and exceeded my expectations! Will be going to them for any of my wheel repair needs!

Bauer Built Tire they have all you require for your tires, great customer service no need to be…read morenervous walk right in and at the end of it all your car will be enhanced, so you and your family could be safe on any road because that is the goal. Thank you Kathy

Traveling back from Kansas City to Dubuque to visit my childhood hangouts. Tire loosing air stopped…read moreat gas station to air up. Googled places near me to fix. Couldn't have been more happier to be referred to Bauer Built Tire & Service. Jimmy and Cathy are the Best. Got me right in to repair tire. Fast, Friendly and reasonable priced.

Pomp's has taken great care of us when we were in need. Last time it was a special tractor tire…read more Semi tires sure. Great customer service

I was recently in to get new tires installed that I ordered from Tire Rack (who are owned by…read moreDiscount). The scheduling was smooth, and service was generally acceptable for a busy Friday afternoon. Staff was professional and courteous. However, they failed to notice that my car has offset wheel sizes (back wheels are wider than the front) and they installed one side backwards. While there was no damage, and I was able to resolve this myself, it's definitely concerning that a wheel and tire shop made such a simple mistake.

Set up an appointment for them to reseal or look for a puncture in my tire as it was leaking. Was…read moretold that the tire was bald and they couldn't do it. They tried to sell me another tire. The tire was not bald and just needed a reseal. Went to another tire shop and had that done.

Went in with a tire that was losing air slowly. Expecting a new tire or a repair job, at least $50…read more The guy at the front desk came out, found the valve stem was busted, and said they'd get it fixed. I asked him how much it would be and he said it was free. I didn't buy the tire there, and they were still willing to do it for free. I will be buying tires from Discount Tire from now on. Great service.

My Ford Explorer has had the same all weather tires since we bought it 8.5 years ago-- so it was no…read moresurprise when at its last checkup, the mechanic suggested new tires. My father in law is kind of the car know it all of the family so he researched all the options and he suggested some BFGoodrich tires from tirerack.com. They were a steal, came in mere days-- and were delivered for installation at Discount Tire, no problem! We got email reminders for the appointment. Brought my SUV in, was helped right away and left happy campers. No complaints here! Discount Tires does the job. (And remember it's open everyday but Sunday. Go online to get an appointment.)

I have the best service from all the people at NL Auto & Towing! Plus, they make sure all systems…read moreare in good order when I come in for regular service or with a problem. Plus, pickup and delivery are a big plus. Thank you! Linda

Always prompt, courteous service. Clean waiting area and pleasant staff. Great place to go!read more

I'm always impressed with the level of service Keith provides. It's not your standard tire shop…read more First you go to Tirerack.com make your selection at considerable saving compared to most retail tire shops. Authorized installer. Meaning Tire Rack ships directly to Larson wheel . When your tires arrive usually 2-5 days. They call to arrange your install. Save a little money, receive unmatched quality. Odd size or high end rims this is your guy.

I have had two sets of Tire Rack tires installed here. You will find Keith to be very professional…read moreand do a thorough job of installing and balancing your tires. You won't be disappointed! If you want it done right, bring it here!!! Randy