We needed to have the catalytic converter replaced on our 15-year-old Honda Accord. The local…read moredealer had advised us to find somebody else to do the work because he said Honda charges a lot for catalytic converters. We called Tuffy, talked to Todd Williamson, and got what we thought was a reasonable quote, took the car in on the following Saturday, and they were very quick with the replacement. They also caught a few other things that needed attention and we authorized them to go ahead with those. I was very impressed with their professionalism and I highly recommend them.

Cedar Falls Tuffys is the worst auto shop I have ever been to. we had our can towed there because…read moreit wouldn't start. they said it needed a new starter. we got it home and it wouldn't start. we towed it back there, they fixed some wiring to the starter and said we might need a new battery. We got it home and the next time we used it, it didn't start. we called them and they said we need to try to jump it before towing it again, as it must be a defective battery since we didn't get it from them. I said I will NOT be towing it again. We towed it somewhere else and they said it needed a new starter. sparks were flying everywhere from it. Tuffys will NOT stand by their shoddy work.

Bought a new truck here. Quick transaction and no BS. Fair value for my trade. Great salesman that…read moretook the time to explain all the workings of the new truck including the setup of the profile screen and connection to my phone. Explained every button!

I enquired about a particular truck that I have been looking for for several weeks. I found it on…read moreautotrader and reached out to Jayden at Dan Deery. I was told that he would be asking his sales manager the questions I had and would get back to me shortly. 24 hours later I asked for a sales manager and was told the truck was sold. Sales must be really good when a salesman can leave a 93,000.00 sale on the table and not care about it. I would NOT do business with the company. Period.

I have been having our cars serviced for years at Priority One. They have always been honest and…read morefair. There has been a number of occasions that I've walked out with an easy fix and no bill. Or hard news and suggestion that didn't put money in their pocket. Their team is very knowledgeable about all sorts of makes of cars.

These guys absolutely suck!! When you go for an oil change, they agree to ''top off all fluids''…read more They don't. I had my car serviced there and checked the coolant one day later and found it was still low just as before I took it in. When I called, they said ''we must have missed it''. Two weeks later, my brake light came on because they hadn't put brake fluid in either. Save your time and money and go where they do what they say they will do!!

They do good work, they charge a lot, fairly quick. open ALL THE TIME. great in a pinch.read more

Get tire patched there, bought tires from them and they were quick about the service and if they…read morewere busy, I had just the wheel so they could call me when finished. I like the prepping they do to the rim so that the next morning, the tire is not flat the rim was rusty or gummed up and let all the air out. Never have had to return for a redo.

No one wants to have this nightmare happen. But it did to my friend and they refuse to make it…read moreright. They scammed my friend. Left him stranded with a dangerous locked steering wheel. They refuse to make it right or obey the law. Read more here: https://www.facebook.com/share/p/17ZiGkdVMv/

We run a collision shop down here in Dallas tx and these guys are the WORST DEALERSHIP to supply…read moreparts from. They NEVER answer their phone, they NEVER call back, and they send the incorrect parts!!!! Beware!!!!! Do better Rydell. Ps. DJ MANAHL IS TERRIBLE AT HIS JOB AND CUSTOMER SERVICE. He's their 'power train and collision specialist'. He's special alright....

Absolutely great service! My Mercedes was brought in with a "check engine" light on and I was…read morereturning back to Virginia. A quick read out from O'Reilly's gave a fault reading for the thermostat. When I picked up the car, Dennis gave me a mutilated pair of eyeglasses...not mine...that fell into the compartment and wrapped itself around the radiator fan. It took him a few hours to isolate the problem...and no thermostat replacement. Dennis billed me $300 LESS than he originally quoted. They are as honest! I can not say enough re: my experience here! If I could give ten stars I would!

Dennis is a life saver and the customer service was top notch. Stop by without an appointment but…read morewas not turned away had my car back in a day.

To start this off, my car needed two new back tires. They were getting in the "potentially illegal"…read morezone because their tread was so worn. (Fun fact! It's illegal in some areas to drive without at least 2/32 of your tread left.) Anyway, my local dealer quoted me $500+ to replace both tires including tire cost and labor cost. For two tires. Ouchies. So, I was pretty quick to run nearly-screaming the other way. After hearing dubious stories about some other tire stores as well as doing some checking into online reviews, the 5th Street Tire Co came up having good reviews. I gave them a call as I wanted a same-day appointment, and they gave me their earliest available time. It was an hour later than I could make it. I asked for an earlier time, and they said "Okay. We'll make it work." Yay! Their quoted price was $350 which was definitely a nice price break compared to what my dealer wanted. They said it would take less than an hour. When it came time for my appointment, I showed up a half-hour earlier just in case they could fit me in earlier. It took a bit of time for someone to show up at the front desk, but once they did, they were super helpful and assured me it'd be next in queue. They have a small waiting area that was showing a soap opera. It's definitely not the "highest" quality of seating or anything, but it was more comfortable than other places I've been, and it was quite and comfortable enough to read a book I'd brought. I did take a short stroll outside, but the nearby residential neighborhood struck me as slightly concerning, so I'm not sure I'd recommend taking a walk unless you're familiar with the neighborhood. Despite dropping it off a half-hour earlier, they still had my tires changed, rotated, and ready within an hour - and get this! It ended up only being $250! I pretty much cut my original quoted price in half, and they did a fantastic job. Throughout the entire process, they were extremely friendly and accommodating, and nobody once tried to upsell me anything. Nobody tried to fake me into purchasing new brakes, getting the oil changed (though that would have been warranted since it's due for a new change in 200 miles), or anything. Nothing about it felt "shady", and I never once felt anything but respected as a customer. Very impressed compared to the horror stories I always hear about tire places. Everyone was courteous, extremely happy to work around my schedule, and really friendly. I'm super, duper happy with my service here, and I will go out of my way to buy tires here again in the future.

I was looking around for a good deal on a tire rotation and oil change. Called last Wednesday and…read morewas able to get in the same day. Parking is a little weird and confusing, but the people are really nice and helpful. Got there at 1:30pm and was done and out the door in 38 minutes. They even added a coupon to my transaction so I didnt have to pay more that day. My total came to be 61.37 for a synethic oil change and tire rotation. I also dont agree with a previous persons reveiw about the neighborhood being iffy. This place is right near downtown Waterloo, within walking distance! Will totally being coming back here!

It was very easy to get a walk in estimate and they were quick to start work. Everyone was very…read morenice. Unfortunately the quality of the work was bad, the job had to be redone after I refused pick up. Poor sanding or bad paint drying. I am still unfortunately out of my vehicle as they re do the project.

Put wrong parts on a part specific car and was told that from day 1 arriving there. Showed proof…read morefrom Dodge specifically and either they ignored it and didn't read it or think they know it all. Totally messed up my car and changed major parts. Then lied. I have proof of it all. Legal steps are being took now. Check your cars everyone. Did nothing I asked or correct. Yet ignorantly won't acknowledge it.